The vehicle dossier US · 2004
2004 Mitsubishi
OUTLANDERProblems & recalls
52 distinct owner reports in the NHTSA snapshot. Suspension appears in 20 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 52 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
69,000 miles is the median among 39 reports with usable mileage. The middle half spans 24,084–140,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
4 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARMCampaign 16V458000
Reported concern
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
Manufacturer’s stated response
MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.
Manufacturer campaign: SR-16-003
Read campaign 16V458000 at NHTSAEQUIPMENT:OTHER:LABELSCampaign 04V428000
Reported concern
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Manufacturer’s stated response
MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.
Read campaign 04V428000 at NHTSATRAILER HITCHESCampaign 04V197000
Reported concern
CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.
Manufacturer’s stated response
OWNERS ARE BEING REQUESTED TO STOP USING THE HARNESS UNTIL A NEWLY DESIGNED REPLACEMENT IS PROVIDED AND CAN BE INSTALLED BY THE DEALER. THE RECALL BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.
Manufacturer campaign: SR-04-004
Read campaign 04V197000 at NHTSAVISIBILITY:WINDSHIELD WIPER/WASHERCampaign 03V429000
Reported concern
ON CERTAIN SPORT UTILITY VEHICLES LOCATED IN THE CARIBBEAN, DUE TO A SOFTWARE PROGRAMMING ERROR IN THE ELECTRONIC TIMING AND CONTROL SYSTEM (ETACS), WHILE USING THE INTERMITTENT WIPER MODE, THE INTERMITTENT WIPER SWEEP TIME INTERVAL MAY INCREASE AS MUCH AS 6.8 SECOND BETWEEN WIPER SWEEPS.
Manufacturer’s stated response
DEALERS WILL REPLACE THE ETACS MODULE. OWNER NOTIFICATION BEGAN NOVEMBER 14, 2003. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-800-981-0452.
Read campaign 03V429000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
56 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
DEALER LETTERThis is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.NHTSA ID 10240443
This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10240443 at NHTSATSB-23-00-004This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.NHTSA ID 10235609
This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.
Components: STRUCTURE. Confirm detailed applicability in the original document.
Source record 10235609 at NHTSATSB-23-00-001This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicl…NHTSA ID 10235608
This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10235608 at NHTSADEALER LETTERThis is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.NHTSA ID 10235606
This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10235606 at NHTSATECH TALK 271Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.NHTSA ID 10228919
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10228919 at NHTSATECH TALK 270Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.NHTSA ID 10226082
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
Components: SEATS:MID/REAR ASSEMBLY. Confirm detailed applicability in the original document.
Source record 10226082 at NHTSATSB-22-54-003This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.NHTSA ID 10211530
This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.
Components: EXTERIOR LIGHTING · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 10211530 at NHTSATSB-22-52A-003This Technical Service Bulletin was sent to dealers informing them to replace the Power Seat Side Shield and apply felt tape when customers complain the Power Seat Side Shield is coming off while entering/exiting the vehicle.NHTSA ID 10208837
This Technical Service Bulletin was sent to dealers informing them to replace the Power Seat Side Shield and apply felt tape when customers complain the Power Seat Side Shield is coming off while entering/exiting the vehicle.
Components: ELECTRICAL SYSTEM · EQUIPMENT · SEATS. Confirm detailed applicability in the original document.
Source record 10208837 at NHTSATSB-22-52A-001REThis Technical Service Bulletin instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad when customers report a condition where an abnormal rubbing noise is heard from the Seat Back when a driver …NHTSA ID 10207798
This Technical Service Bulletin instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad when customers report a condition where an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s).
Components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEATS. Confirm detailed applicability in the original document.
Source record 10207798 at NHTSATSB 21 34 001This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.NHTSA ID 10200351
This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
Components: SUSPENSION. Confirm detailed applicability in the original document.
Source record 10200351 at NHTSATSB-21-34-001This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.NHTSA ID 10199125
This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
Components: SUSPENSION. Confirm detailed applicability in the original document.
Source record 10199125 at NHTSATSB-20-52A-002This Technical Service Bulletin was sent informing dealers an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s) and instructs dealers to apply Nonwoven Fabric Tape …NHTSA ID 10182303
This Technical Service Bulletin was sent informing dealers an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s) and instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad.
Components: SEATS. Confirm detailed applicability in the original document.
Source record 10182303 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Your next step
Take good questions
to the inspection.
Use these prompts with a qualified inspector. This page is research, not a diagnosis or a substitute for a hands-on inspection.