The manufacturer’s record · Page 2 of 2

2020 Mercedes-Benz SPRINTER 2500
Manufacturer communications & TSBs.Page 2

Original record summaries, dates and identifiers for this model-year. Records 101–137 of 137, ordered newest first. Dated records on this page: Nov 7, 2016–Sep 23, 2020.

Back to 2020 Mercedes-Benz SPRINTER 2500 problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Sep 23, 2020Service Bulletin/Repair Instructions

V-SC-2020070014

NHTSA communication ID: 10181265

NHTSA source summary · Original PDF not reviewed by Recallfolio

Noise Emissions Label

Source components: EQUIPMENT · EQUIPMENT:OTHER:LABELS.

Source record 10181265 at NHTSA
Sep 21, 2020Service Bulletin/Repair Instructions

V-SC-2020080012v

NHTSA communication ID: 10181266

NHTSA source summary · Original PDF not reviewed by Recallfolio

Clean SRS ECU Contacts

Source components: AIR BAGS.

Source record 10181266 at NHTSA
Sep 14, 2020Service Bulletin/Repair Instructions

V-RC-2020070011v

NHTSA communication ID: 10181268

NHTSA source summary · Original PDF not reviewed by Recallfolio

Front Swivel Seat Wiring

Source components: SEATS.

Source record 10181268 at NHTSA
Sep 9, 2020Service Bulletin/Repair Instructions

LI82.85-N-071147

NHTSA communication ID: 10181192

NHTSA source summary · Original PDF not reviewed by Recallfolio

MBUX multimedia system (HU6): Center speaker extremely dominant

Source components: ELECTRICAL SYSTEM.

Source record 10181192 at NHTSA
Sep 9, 2020Service Bulletin/Repair Instructions

LI54.30-N-071680

NHTSA communication ID: 10181189

NHTSA source summary · Original PDF not reviewed by Recallfolio

Retrofitting of reversing camera - help lines/guide- lines are not displayed or are displayed incorrectly

Source components: BACK OVER PREVENTION.

Source record 10181189 at NHTSA
Sep 3, 2020Service Bulletin/Repair Instructions

LI82.20-N-071665

NHTSA communication ID: 10181191

NHTSA source summary · Original PDF not reviewed by Recallfolio

Malfunction of overhead control panel

Source components: ELECTRICAL SYSTEM.

Source record 10181191 at NHTSA
Sep 3, 2020Service Bulletin/Repair Instructions

LI41.10-N-068968

NHTSA communication ID: 10181126

NHTSA source summary · Original PDF not reviewed by Recallfolio

Noise on propeller shaft/rear axle from approx. 25 mph

Source components: SUSPENSION.

Source record 10181126 at NHTSA
Sep 3, 2020Service Bulletin/Repair Instructions

LI22.10-N-071666

NHTSA communication ID: 10181122

NHTSA source summary · Original PDF not reviewed by Recallfolio

Engine does not start, left engine mount bolt deformed or broken

Source components: STRUCTURE.

Source record 10181122 at NHTSA
Aug 21, 2020Service Bulletin/Repair Instructions

LI14.20-N-071638

NHTSA communication ID: 10179906

NHTSA source summary · Original PDF not reviewed by Recallfolio

Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system

Source components: ENGINE AND ENGINE COOLING.

Source record 10179906 at NHTSA
Aug 19, 2020Service Bulletin/Repair Instructions

LI72.10-N-071194

NHTSA communication ID: 10179959

NHTSA source summary · Original PDF not reviewed by Recallfolio

Left and/or right window regulator mount is broken

Source components: EQUIPMENT · STRUCTURE · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.

Source record 10179959 at NHTSA
Aug 10, 2020Service Bulletin/Repair Instructions

LI82.85-N-070618

NHTSA communication ID: 10179964

NHTSA source summary · Original PDF not reviewed by Recallfolio

MBUX multimedia system (CONNECT907 or HU6): fault with central display

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT.

Source record 10179964 at NHTSA
Aug 7, 2020Service Bulletin/Repair Instructions

Initial NCU - 90

NHTSA communication ID: 10180325

NHTSA source summary · Original PDF not reviewed by Recallfolio

Fuel Delivery Module

Source components: FUEL SYSTEM, DIESEL.

Source record 10180325 at NHTSA
Aug 5, 2020Service Bulletin/Repair Instructions

V-RC-2020070011

NHTSA communication ID: 10180326

NHTSA source summary · Original PDF not reviewed by Recallfolio

Inspect Front Swivel Seat Wiring

Source components: SEATS.

Source record 10180326 at NHTSA
Aug 3, 2020Service Bulletin/Repair Instructions

LI54.21-N-069524

NHTSA communication ID: 10179958

NHTSA source summary · Original PDF not reviewed by Recallfolio

Diverse messages in instrument cluster, ve- hicle fails to start, gears cannot be engaged

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · ELECTRICAL SYSTEM:STARTER ASSEMBLY · ENGINE.

Source record 10179958 at NHTSA
Aug 3, 2020Service Bulletin/Repair Instructions

LI46.00-N-069137

NHTSA communication ID: 10179954

NHTSA source summary · Original PDF not reviewed by Recallfolio

Power Steering Hose Updated Repair Method

Source components: FUEL SYSTEM, GASOLINE · STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS.

Source record 10179954 at NHTSA
Jul 23, 2020Service Bulletin/Repair Instructions

LI91.60-N-069828

NHTSA communication ID: 10179970

NHTSA source summary · Original PDF not reviewed by Recallfolio

Fault message in display and/or restraint system warning lamp in the instrument cluster illuminates

Source components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10179970 at NHTSA
Jul 23, 2020Service Bulletin/Repair Instructions

LI82.85-N-070617

NHTSA communication ID: 10179963

NHTSA source summary · Original PDF not reviewed by Recallfolio

MBUX multimedia system (CONNECT907): Crash/ malfunction when connected by cable via Android Auto

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.

Source record 10179963 at NHTSA
Jul 23, 2020Service Bulletin/Repair Instructions

LI82.85-N-070598

NHTSA communication ID: 10179962

NHTSA source summary · Original PDF not reviewed by Recallfolio

MBUX multimedia system (CONNECT907) : Hands-free system - volume too low

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.

Source record 10179962 at NHTSA
Jul 23, 2020Service Bulletin/Repair Instructions

LI41.10-N-071526

NHTSA communication ID: 10179953

NHTSA source summary · Original PDF not reviewed by Recallfolio

Humming, droning noises and/or vibrations in propeller shaft

Source components: POWER TRAIN:DRIVELINE:DRIVESHAFT.

Source record 10179953 at NHTSA
Jul 23, 2020Service Bulletin/Repair Instructions

LI41.10-N-068968

NHTSA communication ID: 10179952

NHTSA source summary · Original PDF not reviewed by Recallfolio

Noise from propeller shaft/rear axle from approx. 25 mph

Source components: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT.

Source record 10179952 at NHTSA
Jun 25, 2020Service Bulletin/Repair Instructions

LI82.70-P-071024

NHTSA communication ID: 10177565

NHTSA source summary · Original PDF not reviewed by Recallfolio

The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10177565 at NHTSA
Jun 24, 2020Service Bulletin/Repair Instructions

LI54.30-N-071375

NHTSA communication ID: 10177564

NHTSA source summary · Original PDF not reviewed by Recallfolio

Speed limit assist display in the instrument cluster and MBUX navigation display shows incorrect speed as compared to actual roadway speed limit. Parameterization of the Multifunction Camera control unit 1. Verify customer complaint in the specific area where the complaint occurs 2. Review vehicle equipment codes, if option IT9 (4.0-tonner) OR IT5 (5.0 tonner) are equipped in the vehicles data card 3. Open a PTSS case for processing and include an initial quicktest log & control unit log for the Multifunction Camera control unit (B84/13). Additionally please provide details of the posted speed limit and the limit displayed by Speed Limit Assist. The PTSS case agent will review the provided data and adjust vehicle coding accordingly if necessary. 4. After replay from PTSS case agent, preform SCN coding of the Multifunction Camera control unit (B84/13) 5. Perform roadtest in the affected area and verify proper system operation

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT.

Source record 10177564 at NHTSA
Jun 22, 2020Service Bulletin/Repair Instructions

LI28.19-N-071366

NHTSA communication ID: 10177562

NHTSA source summary · Original PDF not reviewed by Recallfolio

At times, all-wheel drive and/or gear reduction cannot be switched on or off. Engagement is sporadic or erroneous. Unfavorable position of transfer case absolute sensor (turning angle sensor) (B57). Update software of transfer case control unit (N45).

Source components: ELECTRICAL SYSTEM · POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).

Source record 10177562 at NHTSA
Jun 17, 2020Service Bulletin/Repair Instructions

Initial NCU - 90

NHTSA communication ID: 10177237

NHTSA source summary · Original PDF not reviewed by Recallfolio

Swivel Seat Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that on certain Sprinter vehicles from platform 907 (VS30) that are equipped with front swivel-seats, the electric cables in the seat wiring harness could become jammed and damaged in the swivel-seat frame. If electric cables in the wiring harness become jammed and damaged in the swivel-seat frame, the operation of the side airbag within the seat could be adversely affected which could cause the side airbag to deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Source components: ELECTRICAL SYSTEM:WIRING · SEATS.

Source record 10177237 at NHTSA
Jun 16, 2020Service Bulletin/Repair Instructions

LI80.50-N-069566

NHTSA communication ID: 10177553

NHTSA source summary · Original PDF not reviewed by Recallfolio

Anti-theft alarm system (ATA) operates without obvious cause.

Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE · EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES.

Source record 10177553 at NHTSA
Jun 16, 2020Service Bulletin/Repair Instructions

LI82.70-N-071004

NHTSA communication ID: 10177552

NHTSA source summary · Original PDF not reviewed by Recallfolio

The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10177552 at NHTSA
Jun 4, 2020Service Bulletin/Repair Instructions

LI03.10-N-071148

NHTSA communication ID: 10177550

NHTSA source summary · Original PDF not reviewed by Recallfolio

Engine runs irregularly and shakes. Check engine lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: ? On engine 642 cylinder 6 is affected. ? On engine 651 cylinder 2 is affected.

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.

Source record 10177550 at NHTSA
Jun 2, 2020Service Bulletin/Repair Instructions

LI82.85-N-070618

NHTSA communication ID: 10177549

NHTSA source summary · Original PDF not reviewed by Recallfolio

1. During the journey, the audio/COMAND display (A40/8) temporarily goes dark. 2. The audio/COMAND display (A40/8) is permanently dark. 3. Vertical or horizontal stripes on the display. 4. Sporadic failure of the touchscreen function on the audio/COMAND display (A40/8).

Source components: EQUIPMENT:ELECTRICAL.

Source record 10177549 at NHTSA
Jun 2, 2020Service Bulletin/Repair Instructions

LI82.85-N-071147

NHTSA communication ID: 10177548

NHTSA source summary · Original PDF not reviewed by Recallfolio

The customer complains that the volume of the center speaker is predominantly louder than the other speakers. The volume cannot be adjusted/adapted.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL.

Source record 10177548 at NHTSA
Jun 2, 2020Service Bulletin/Repair Instructions

LI82.85-N-070598

NHTSA communication ID: 10177547

NHTSA source summary · Original PDF not reviewed by Recallfolio

The driver does not understand the person he/she is speaking to because the volume of the hands-free system is too low. Volume in the Sources menu of the MBUX multimedia system control unit (A26/17) is already set to maximum. The problem becomes increasingly apparent during the journey. Note: Not a Bluetooth connection or reception issue.

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT.

Source record 10177547 at NHTSA
Jun 2, 2020Service Bulletin/Repair Instructions

LI83.10-N-071291

NHTSA communication ID: 10177546

NHTSA source summary · Original PDF not reviewed by Recallfolio

Fault Code B105C07 the actuator motor for the air recirculation flap has a malfunction. There is a mechanical fault current and stored in the AAC and / or B113600 the measurement run for actuator motors for air flaps has a malfunction.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · EQUIPMENT:MECHANICAL.

Source record 10177546 at NHTSA
Jan 21, 2020Service Bulletin/Repair Instructions

LI83.10-N-070782

NHTSA communication ID: 10171650

NHTSA source summary · Original PDF not reviewed by Recallfolio

Climate Control Blower Motor Nonfunctional

Source components: ENGINE AND ENGINE COOLING · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10171650 at NHTSA
Jan 3, 2020Service Bulletin/Repair Instructions

LI82.62-P-067526

NHTSA communication ID: 10171617

NHTSA source summary · Original PDF not reviewed by Recallfolio

Burmeister High-End 3D Surround: Speakers may temporarily not emit sound

Source components: EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES.

Source record 10171617 at NHTSA
Dec 3, 2019Service Bulletin/Repair Instructions

LI82.85-N-070616

NHTSA communication ID: 10170528

NHTSA source summary · Original PDF not reviewed by Recallfolio

MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc

Source components: EQUIPMENT.

Source record 10170528 at NHTSA
Nov 14, 2019Service Bulletin/Repair Instructions

LI82.85-N-070458

NHTSA communication ID: 10169589

NHTSA source summary · Original PDF not reviewed by Recallfolio

MBUX multimedia system: Linguatronic does not operate correctly, the other party hears an echo of themselves when telephoning, Infotainment outputs are only audible from one speaker (NTG6)

Source components: EQUIPMENT:ELECTRICAL.

Source record 10169589 at NHTSA
Nov 14, 2019Service Bulletin/Repair Instructions

LI82.85-N-070395

NHTSA communication ID: 10169588

NHTSA source summary · Original PDF not reviewed by Recallfolio

MBUX multimedia system: Various problems (NTG6)

Source components: EQUIPMENT.

Source record 10169588 at NHTSA
Nov 7, 2016Service Bulletin/Repair Instructions

LI0709N0633386

NHTSA communication ID: 10205151

NHTSA source summary · Original PDF not reviewed by Recallfolio

Coolant, vacuum, temperature fault codes.

Source components: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM · UNKNOWN OR OTHER.

Source record 10205151 at NHTSA