Original record summaries, dates and identifiers for this model-year. Records 1–100 of 126, ordered newest first. Dated records on this page: Mar 11, 2013–Aug 20, 2026.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Aug 20, 2026Service Bulletin/Repair Instructions
SA-055-26
NHTSA communication ID: 11037013
NHTSA source summary · Original PDF not reviewed by Recallfolio
Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integral antenna concerns causing radio reception issues or terminal tabs pulled from the rear window glass. Follow the diagnostic and repair procedures included in this service information to inspect and service rear defroster grid lines, integral antenna concerns or broken terminal tabs.
Source components: ELECTRICAL SYSTEM · VISIBILITY/WIPER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).
Source components: ENGINE · POWER TRAIN · SERVICE BRAKES · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN · SERVICE BRAKES, HYDRAULIC · STEERING · TIRES · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN · SERVICE BRAKES, HYDRAULIC · STEERING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides information regarding the proper use of the driverâÂÂs floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN · STEERING · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN · SERVICE BRAKES, HYDRAULIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâÂÂs responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. ï· Mazda vehicles are manufactured with tamper-proof speedometers. ï· When a speedometer is replaced, the new speedometer will read zero (0) miles. ï· This procedure is extremely important to accurately represent actual vehicle mileage. ï· Prior to speedometer removal, complete the information required on the âÂÂSpeedometer Replacement LabelâÂÂ. Labels can only be ordered through Mazda eStore. ï· In an effort to achieve a higher level of Customer Experience and retain the value of MazdaâÂÂs vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOâÂÂs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit. Tool Number Description Pricing PC1923MAZ Pro-Cut On-Car Brake Lathe Check eStore or call for current pricing OBTAINING TOOLS This tool can be ordered through Mazda eStore. You can log on to eStore at: http://dealers.mazdausa.com CUSTOMER SERVICE INFORMATION For warranty or product information contact Mazda Authorized Service Equipment at 877-768-6657. Customer service representatives are available from 7:30 AM until 7:00 PM CST, Monday through Friday. SPECIAL SERVICE TOOL (SST) PART NAME: OVERVIEW Pro-Cut On-Car Brake Lathe PART NUMBER: PC1923MAZ APPLICABLE MODELS: All USAGE: To machine brake rotors on the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement. NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.
NHTSA source summary · Original PDF not reviewed by Recallfolio
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system.When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur tooxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit.
Source components: EQUIPMENT · SERVICE BRAKES, HYDRAULIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
A very limited number of Tribute Hybrid vehicles were produced during the 2008-2010 MY. These special vehicles were sold ONLY in the state of California by Dealers who chose to be "Mazda Certified Hybrid" dealers. At the time of launch, their technicians received specialized training to safely perform service and maintenance on these vehicles. With the discontuation of the Tribute Hybrid, Mazda did not require these dealers to continue to be Mazda Certified Hybrid dealers, therefore all repairs or maintenance on Tribute Hybrid vehicles must be sublet to a Ford Certified Hybrid dealer. IMPORTANT: ALL REPAIRS OR MAINTENANCE ON TRIBUTE HYBRID VEHICLES MUST BE SUBLET TO A FORD CERTIFIED HYBRID DEALER. TRIBUTE HYBRID VEHICLE INFORMATION For easy identification all hybrid vehicles will be equipped with the following: "Hybrid" nameplate "Green Leaf Globe" badge on tailgate. "Green Leaf Globe" badge on both front fenders. Unique left rear quarter glass with traction battery air intake (2008-2009 MY only). MAZDA BADGE REMOVED FROM LIFTGATE (starting 2010 MY). TRIBUTE HYBRID WARRANTY REPAIR INFORMATION ALL WARRANTY REPAIRS ON TRIBUTE HYBRID VEHICLES MUST BE SUBLET TO A FORD CERTIFIED HYBRID DEALER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system. When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur to oxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement. NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claimsare subject to denial or debit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCON®LV ATF. ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCON®V AND MERCON®LV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCON®V AND MERCON®LV ATF. TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another. Use these points at your dealership to protect our mutual operations and to help ensure our customers' safety.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will find that the Bulb Seal No. 1 (A) or HID Bulb Seal No. 1 (B) and Bulb Seal No. 2 (C) socket covers have not been correctly installed or are missing due to improper prior repairs (i.e., customer replacing the headlamp bulbs or body shop not transferring them when replacing the headlamp unit(s) due to a collision). Any damage caused by missing socket covers, HID module seal (D), or missing bumper brackets (E) is not covered by warranty policy.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING:HEADLIGHTS · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET OVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCON®LV ATF. ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCON®V AND MERCON®LV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCON®V AND MERCON®LV ATF. TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION. CAUTION: USING ATF OTHER THAN ATF M-V (TYPE M5) IN AUTOMATIC TRANSMISSIONS DESIGNED TO USE ATF M-V (TYPE M5) MAY CAUSE SHIFT QUALITY COMPLAINTS. USING ANY OTHER ATF OTHER THAN THE SPECIFIED ATF IN AUTOMATIC TRANSMISSIONS MAY CAUSE TRANSMISSION DAMAGE. USING A GENERIC, MULTI-PURPOSE OR UNIVERSAL ATF MAY CAUSE TRANSMISSION DAMAGE. DAMAGE TO THE TRANSMISSION CAUSED BY USING THE INCORRECT ATF, OR A GENERIC, MULTI-PURPOSE OR UNIVERSAL ATF WILL NOT BE COVERED BY WARRANTY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT AN IGNITION KEY THAT IS BINDING IN THE IGNITION CYLINDER WHEN ATTEMPTING TO TURN TO THE START POSITION ONLY. THIS MAY BE DUE TO A DAMAGED STEERING COLUMN LOCK MODULE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONNECT>PARTS AND ACCESSORIES>PARTS>PROGRAMS>EXCHANGE CENTRAL) FOR COMPONENT AVAILABILITY, SOURCE OF TECHNICAL SUPPORT AND PRIOR AUTHORIZATION REQUIREMENT. NOTE: ALWAYS CHECK FOR A TSB THAT MAY MODIFY OR ELIMINATE PRIOR AUTHORIZATION FOR A SPECIFIC SYMPTOM FOR A GIVEN COMPONENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET COVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE SPEEDOMETER REPLACE-MENT LABEL. LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BULLETIN NOTESERVICE BULLETIN 06-001/14, 2008-2011 TRIBUTE - DTC B2278 STORED IN THE POWER STEERING CONTROL MODULE, IS NO LONGER VALID. SERVICE BULLETIN 06-001/14 HAS BEEN SUPERSEDED BY SAFETY RECALL 7614E, 2008-2011 TRIBUTE - ELECTRIC POWER-ASSISTED STEERING (EPAS).
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ELECTRIC POWER ASSISTED STEERING (EPAS) SYSTEM HAVE POOR SIGNAL TO NOISE RATIO IN TORQUE SENSOR AND FAILS TO ALLOW POWER STEERING CONTROL MODULE (PSCM) DETERMINE INPUT OF DRIVER'S STEERING. MODEL 2008-2011 TRIBUTE. *PE UPDATED 9/29/14 *PE
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION. INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED. FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE ARE PLEASED TO ANNOUNCE THAT WE HAVE ADDED THE PRO CUT ON-CAR BRAKE LATHE TO MNAO AUTHORIZED EQUIPMENT PROGRAM. THE ACCU-TURN IS STILL AN APPROVED BRAKE LATHE BUT IT IS NO LONGER AVAILABLE FOR PURCHASE FROM OUR VENDOR. IMPORTANT REMINDER ROTORS MUST BE MACHINED USING A MAZDA APPROVED ON-CAR BRAKE LATHE OR WARRANTY CLAIMS ARE SUBJECT TO DENIAL OR DEBIT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY HAVE DTC B2278 (STEERING SHAFT TORQUE SENSOR MALFUNCTION) STORED IN THE POWER STEERING CONTROL MODULE (PSCM). A TORQUE SENSOR SERVICE KIT IS AVAILABLE TO CORRECT THE CONDITION. STEERING COLUMN REPLACEMENT IS NO LONGER NECESSARY.
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY HAVE DTC B2278 (STEERING SHAFT TORQUE SENSOR MALFUNCTION) STORED IN THE POWER STEERING CONTROL MODULE (PSCM). A TORQUE SENSOR SERVICE KIT IS AVAILABLE TO CORRECT THE CONDITION. STEERING COLUMN REPLACEMENT IS NO LONGER NECESSARY.
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCON®LV ATF.ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCON®V AND MERCON®LV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCON®V AND MERCON®LV ATF.TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION.
Source components: POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE.FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION.INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED.FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.