Original record summaries, dates and identifiers for this model-year. Records 301–350 of 350, ordered newest first. Dated records on this page: Dec 21, 2021–Aug 22, 2022.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Aug 22, 2022Service Bulletin/Repair Instructions
09-032-22
NHTSA communication ID: 10218735
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communication between the telematics communication unit and the MyMazda App. To correct this issue, the control software of the telematics communication unit has been modified.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that Mazda Connect does not start or that it takes a long time to restart after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware of the CMU has been improved.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: - Engine at idle - Transmission in drive - Foot on the brake pedal - A/C OFF - Audio OFF The noise may be caused by loose fitting heater hoses vibrating the heater hose bracket protector. Page
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. **If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. **If the reception is good to strong, proceed to the Repair Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. *Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. *If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. *If the reception is good to strong, proceed to the Repair Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Manual booklet kit inside the vehicle must be replaced with an updated version as the original warranty information is outdated. The repair will be to discard the old booklet kit and replace with a new version. The new booklet will be shipped UPS to the service manager at all affected dealers by March 29-30, 2022, please do not order a new booklet kit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Apple Car Play and Android Auto (AA/CP) software in the vehicles below needs to be updated to the latest version. The affected vehicles were built with an older version of the software and AA/CP functions may not work correctly. The repair will be a CMU software update via USB stick.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forward at slow speeds. Cause: Due to deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Mass-Production Change: None 2016-2018 CX-9 (Squeak noise): During light braking. Cause: Occurs when the front brake pads have been worn to certain levels. As the pads wear, the chamfer goes away and the grease between the pad and the shim deteriorates. Mass-Production Change: As of Apr. 27, 2018, the chamfer shape of the brake pad was improved to increase durability.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES, HYDRAULIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Source components: EQUIPMENT:MECHANICAL · POWER TRAIN · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off. Refer customer to Owner's Manual Warning:
NHTSA source summary · Original PDF not reviewed by Recallfolio
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Source components: POWER TRAIN · SUSPENSION:FRONT:WHEEL BEARING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN · SERVICE BRAKES, HYDRAULIC · STEERING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.
Source components: POWER TRAIN · POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Due to a revised rear bumper for 2022 CX-5, the accessory trailer tow hitch and trailer hitch harness cannot be installed at this time. The expected timing for availability of a new trailer hitch and harness is Spring 2022.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. - Remote function(s) inoperative. o Engine Start / Stop o Door Lock / Unlock o Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. - If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. - If the reception is good to strong, proceed to the Repair Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Trailer Tow Hitch And Trailer Hitch Harness Accessory Installation: Due to a revised rear bumper for the 2022 CX-5, the current accessory trailer tow hitch and trailer hitch harness cannot be installed at this time, even though the tow hitch does not change. The trailer tow hitch requires updated installation instruction and the anticipated timing for the updated instructions is Winter 2022. As for the current trailer hitch harness, the harness is too short and cannot be used. A new harness is in development and the estimated hitch harness availability is Spring 2022.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.