The manufacturer’s record · Page 7 of 7

2018 Mazda CX-5
Manufacturer communications & TSBs.Page 7

Original record summaries, dates and identifiers for this model-year. Records 601–633 of 633, ordered newest first. Dated records on this page: Dec 19, 2016–Mar 22, 2018.

Back to 2018 Mazda CX-5 problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Mar 22, 2018Service Bulletin/Repair Instructions

00-001-18-3446

NHTSA communication ID: 10134699

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Source components: EQUIPMENT.

Source record 10134699 at NHTSA
Mar 22, 2018Service Bulletin/Repair Instructions

09-015-18-3445

NHTSA communication ID: 10134698

NHTSA source summary · Original PDF not reviewed by Recallfolio

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

Source components: SEATS.

Source record 10134698 at NHTSA
Mar 20, 2018Service Bulletin/Repair Instructions

RF-18-01

NHTSA communication ID: 10134935

NHTSA source summary · Original PDF not reviewed by Recallfolio

If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67Y30E). Modules that have an ?A9? label cannot be used with modules that have an ?A8? and are no longer available.

Source components: EQUIPMENT:OTHER:LABELS.

Source record 10134935 at NHTSA
Mar 20, 2018Service Bulletin/Repair Instructions

RF-16-03R1

NHTSA communication ID: 10134934

NHTSA source summary · Original PDF not reviewed by Recallfolio

The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.

Source components: FUEL SYSTEM, OTHER:FUEL FILTER.

Source record 10134934 at NHTSA
Mar 19, 2018Service Bulletin/Repair Instructions

09-010-18-3440

NHTSA communication ID: 10134694

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda's continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10134694 at NHTSA
Mar 15, 2018Service Bulletin/Repair Instructions

DRW13

NHTSA communication ID: 10134938

NHTSA source summary · Original PDF not reviewed by Recallfolio

Dealer Rework (DRW) 13 ? Mazda Connect Navigation Concern 2018MY CX-5, CX-3, CX-9, Mazda6, Mazda 3 and MX-5: We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this DRW will be visible, March 15th 2018. Parts and Warranty information and VIN lists for the DRW13 will be uploaded to MGSS on March 15, 2018. On the Mazda Connect Navigation system, when the destination is selected by entering an address, there may be a concern when entering the ?House/Business Number? as described below. a) A ?House number not found? pop-up is displayed, although the house number and selected location is correctly shown on the map. b) A ?House number not found? pop-up is displayed, but the house number displayed is different from the number inputted although the selected location is correctly shown on the map. c) The house number cannot be set up correctly. The Navigation results of house number search doesn?t match with the number inputted. Causal factor: Inappropriate software of connectivity master unit (CMU)

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10134938 at NHTSA
Mar 7, 2018Service Bulletin/Repair Instructions

SA-014-18

NHTSA communication ID: 10134942

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: The windshield is dirty, The FSC lens is foggy, There is low visibility due to rain, fog or snow, It is at night and there is not enough light, There is direct or reflected sunlight on the FSC, There is problem with the FSC, There is a problem with the AUTOHOLD control function, There is a problem with the electric parking brake (EPB).

Source components: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.

Source record 10134942 at NHTSA
Mar 6, 2018Service Bulletin/Repair Instructions

SA-013-18

NHTSA communication ID: 10134941

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently involved in an accident or work was done on the BSM system. To check if this is the issue, refer to the Repair Procedure.

Source components: LANE DEPARTURE: BLIND SPOT DETECTION.

Source record 10134941 at NHTSA
Mar 5, 2018Service Bulletin/Repair Instructions

MT-001-18

NHTSA communication ID: 10134932

NHTSA source summary · Original PDF not reviewed by Recallfolio

When installing a navigation SD card, the center display may show error message "Invalid SD Card".

Source components: EQUIPMENT:ELECTRICAL.

Source record 10134932 at NHTSA
Mar 5, 2018Service Bulletin/Repair Instructions

09-003-18-3405b

NHTSA communication ID: 10134690

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate this concern.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10134690 at NHTSA
Mar 2, 2018Service Bulletin/Repair Instructions

SA-012-18

NHTSA communication ID: 10134940

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found." After the user selects OK, the system finds the address or a nearby address.Instead of finding the correct address number the system adds a digit to the end of the number. Example: You enter 151 and the system comes back with 1510, 1511, 1515, 1516, etc.This only occurs with MAZDA CONNECT software version 59.00.540, which started being installed into vehicles in January 2018. The concern can be eliminated by installing MAZDA CONNECT software version 59.00.504.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10134940 at NHTSA
Feb 28, 2018Service Bulletin/Repair Instructions

SA-011-18

NHTSA communication ID: 10134923

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may experience a check engine light on and/or failsafe with DTC P061B:00 stored in the PCM. This condition will likely occur as a result of one of the following causes: Engine cranking was interrupted by releasing the brake pedal. Start button was double pressed while the engine was still cranking. A countermeasure to correct mis-detection is currently being prepared.

Source components: ENGINE.

Source record 10134923 at NHTSA
Feb 20, 2018Service Bulletin/Repair Instructions

SA-008-18

NHTSA communication ID: 10134920

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

Source components: EQUIPMENT.

Source record 10134920 at NHTSA
Feb 16, 2018Service Bulletin/Repair Instructions

MT-003-18

NHTSA communication ID: 10134925

NHTSA source summary · Original PDF not reviewed by Recallfolio

The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Source components: AIR BAGS · EQUIPMENT.

Source record 10134925 at NHTSA
Feb 16, 2018Service Bulletin/Repair Instructions

SA-009-18

NHTSA communication ID: 10134921

NHTSA source summary · Original PDF not reviewed by Recallfolio

The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation SD Card Map Update Note: Mazda Toolbox navigation SD card map update can only be performed on a navigation SD card that is VIN-locked. See VIN-lock procecure below.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10134921 at NHTSA
Feb 14, 2018Service Bulletin/Repair Instructions

SA-007-18

NHTSA communication ID: 10134919

NHTSA source summary · Original PDF not reviewed by Recallfolio

If you find that PIDs are missing from Datalogger, use the temporary Datalogger and Selftest usage method below, until a permanent solution has been implemented.

Source components: EQUIPMENT.

Source record 10134919 at NHTSA
Feb 9, 2018Service Bulletin/Repair Instructions

MT-002-18

NHTSA communication ID: 10134924

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may include: Blank Screen and/or No Audio Sound, Phone will not charge, Blank Screen and/or No Audio Sound

Source components: ELECTRICAL SYSTEM.

Source record 10134924 at NHTSA
Feb 8, 2018Service Bulletin/Repair Instructions

SA-005-18

NHTSA communication ID: 10134917

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10134917 at NHTSA
Jan 16, 2018Service Bulletin/Repair Instructions

09-003-18-3405a

NHTSA communication ID: 10129569

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. The SD card has been updated to eliminate this concern.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10129569 at NHTSA
Jan 9, 2018Service Bulletin/Repair Instructions

09-002-18-3410

NHTSA communication ID: 10129566

NHTSA source summary · Original PDF not reviewed by Recallfolio

After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required.NOTE: The concern is applicable to Calsonic Kansei instrument clusters. Not all trim levels are affected.CX-3 shown:Vehicles having this concern should have their vehicle repaired using the following procedure.

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10129566 at NHTSA
Jan 8, 2018Service Bulletin/Repair Instructions

RF-18-02R1

NHTSA communication ID: 10153226

NHTSA source summary · Original PDF not reviewed by Recallfolio

As of May 1, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working on. NOTE: The Mazda3 produced in Mexico is not affected.Use the GEPC or the Mazda Accessory web site [MXConnect (dealers.mazdausa.com)] to look up the correct part number for the vehicle you are working on.

Source components: WHEELS.

Source record 10153226 at NHTSA
Jan 4, 2018Service Bulletin/Repair Instructions

SA-001-18

NHTSA communication ID: 10129353

NHTSA source summary · Original PDF not reviewed by Recallfolio

The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. We apologize for any inconvenience this may have caused you or your dealer.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10129353 at NHTSA
Jan 2, 2018Service Bulletin/Repair Instructions

MT-001-18

NHTSA communication ID: 10129354

NHTSA source summary · Original PDF not reviewed by Recallfolio

When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The navigation SD card has a malfunction.

Source components: ELECTRICAL SYSTEM.

Source record 10129354 at NHTSA
Dec 5, 2017Service Bulletin/Repair Instructions

MT-021-17

NHTSA communication ID: 10129368

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

Source components: ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10129368 at NHTSA
Nov 29, 2017Service Bulletin/Repair Instructions

SA-073-17

NHTSA communication ID: 10188496

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mazda is incorporating a "Direct" type TPMS, which is unlike the previous "Indirect" type system. With the "Direct" type TPMS........ ? there is no TPMS switch on the dashboard. It is no longer needed. ? the wheel sensors activate after detecting tire rotation. ? the wheel sensors transmit data to the vehicle at a rate of once per minute. ? the vehicle must be driven at 16 mph or more for two (2) minutes or more to obtain IDS readings. ? it is necessary to complete the diagnosis before turning the ignition OFF, otherwise, the data will be deleted.

Source components: EQUIPMENT · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS · WHEELS.

Source record 10188496 at NHTSA
Oct 6, 2017Service Bulletin/Repair Instructions

15-006-17-3388

NHTSA communication ID: 10123439

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. U3000:04 - Forward sensing camera (FSC) internal malfunction. The combination of warning lights mentioned by the customer may include: Instrument Cluster Multi-Information Display (if equipped) warning messages may include: Forward Smart City Brake Support Malfunction, Smart Brake System Malfunction, Front Camera Sensor System Malfunction, MAZDA CONNECT center display warning messages may include: High Beam Control [HBC] / Lane-keep Assist System [LAS] Malfunction. Have the vehicle checked by a dealer if this indicator stays on. Smart City Brake Support [SCBS] Malfunction. Have the vehicle checked by a dealer immediately. Note: The center display Warning Messages are only displayed when the customer selects Applications>Vehicle Status Monitor>Warning Guidance>Warnings. This condition may be caused by FSC control logic that is too sensitive. When the FSC detects DTC U3000:98 during high temperature, it stops the internal communication and stores DTC U3000:04. DTC U3000:04 will not clear and SCBS/SBS, LAS/LDWS, and/or HBC functions will not resume until the ignition switch has been turned OFF even if the temperature of the FSC cools.

Source components: BACK OVER PREVENTION: CAMERA SYSTEM · ELECTRICAL SYSTEM · SERVICE BRAKES.

Source record 10123439 at NHTSA
Aug 7, 2017Service Bulletin/Repair Instructions

09-035-17-3080

NHTSA communication ID: 10118467

NHTSA source summary · Original PDF not reviewed by Recallfolio

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10118467 at NHTSA
Jul 12, 2017Service Bulletin/Repair Instructions

SA-061-17

NHTSA communication ID: 10111036

NHTSA source summary · Original PDF not reviewed by Recallfolio

In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10111036 at NHTSA
Jul 6, 2017Service Bulletin/Repair Instructions

SA-057-17

NHTSA communication ID: 10111033

NHTSA source summary · Original PDF not reviewed by Recallfolio

High Beam Control (HBC) system frequently asked questions (FAQ)

Source components: EXTERIOR LIGHTING:HEADLIGHTS.

Source record 10111033 at NHTSA
Jul 6, 2017Service Bulletin/Repair Instructions

SA-056-17

NHTSA communication ID: 10111032

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)

Source components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL.

Source record 10111032 at NHTSA
Jul 6, 2017Service Bulletin/Repair Instructions

SA-053-17

NHTSA communication ID: 10111029

NHTSA source summary · Original PDF not reviewed by Recallfolio

Lane Departure Warning System (LDWS) frequently asked questions (FAQ)

Source components: LANE DEPARTURE.

Source record 10111029 at NHTSA
Jul 6, 2017Service Bulletin/Repair Instructions

SA-052-17

NHTSA communication ID: 10111028

NHTSA source summary · Original PDF not reviewed by Recallfolio

Smart City Brake Support (SCBS) frequently asked questions (FAQ)

Source components: SERVICE BRAKES.

Source record 10111028 at NHTSA
Dec 19, 2016Service Bulletin/Repair Instructions

SA266

NHTSA communication ID: 10186263

NHTSA source summary · Original PDF not reviewed by Recallfolio

MAZDA Mobile start (MMS) cannot communicate with vehicle

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10186263 at NHTSA