The manufacturer’s record · Page 2 of 2
Original record summaries, dates and identifiers for this model-year. Records 101–195 of 195, ordered newest first. Dated records on this page: Sep 5, 2016–Oct 31, 2018.
Back to 2017 Lincoln CONTINENTAL problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10148746
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints. Certain 2017 Model Year Continental Livery Vehicles - Exterior Door Handle Replacement
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · STRUCTURE:BODY:DOOR.
Source record 10148746 at NHTSANHTSA communication ID: 10148716
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental vehicles built on or before 15-Jun-2017 may exhibit an exterior door handle that does not open the door and/or DTC B1519 stored in the door latch control module. Follow the Service Procedure steps to correct the condition.
Source components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH · STRUCTURE:BODY:DOOR.
Source record 10148716 at NHTSANHTSA communication ID: 10148726
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Continentals my exhibit a squeak or creak at or near the door check strap when opening or closing the driver or passenger front doors. The origin of the noise may be due to a loose or improperly retained door panel push pin(s). If the door panel is found to be loose, remove the affected door panel and inspect the panel push pins for damage. If no damage is indicated re-install the door panel and ensure that the panel push pins retain the panel securely. The black push pin near the speaker opening may require additional pressure to ensure it is fully seated. If damaged push pins are found, replace the affected push pins and reinstall the panel. Refer to Workshop Manual (WSM), Section 501-05. Use applicable labor operations in Section 12 of the Service Labor Time Standards (SLTS) Manual.
Source components: EQUIPMENT · STRUCTURE:BODY:DOOR · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10148726 at NHTSANHTSA communication ID: 10149770
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.
Source components: ELECTRICAL SYSTEM.
Source record 10149770 at NHTSANHTSA communication ID: 10144921
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental vehicles built on or before 15-Jun-2017 may exhibit an exterior door handle that does not open the door and/or DTC B1519 stored in the door latch control module. Follow the Service Procedure steps to correct the condition.
Source components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH.
Source record 10144921 at NHTSANHTSA communication ID: 10144947
NHTSA source summary · Original PDF not reviewed by Recallfolio
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start, no crank conditions or the IPC inoperative. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Source components: STEERING.
Source record 10144947 at NHTSANHTSA communication ID: 10144945
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Continentals built on or before 1-Dec-2017 may exhibit an intermittent concern where the front interior courtesy lamps turn on uncommanded. This may be due to a circuit board fault within the overhead console. If this condition occurs, do not replace the body control module (BCM), suspect the overhead console to be the cause.
Source components: ELECTRICAL SYSTEM · STRUCTURE.
Source record 10144945 at NHTSANHTSA communication ID: 10144919
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost, 2015-2018 Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost, 2016-2018 Explorer vehicles equipped with 2.3L EcoBoost, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost and 2016-2018 Focus RS equipped with 2.3L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure to correct the condition.
Source components: ENGINE.
Source record 10144919 at NHTSANHTSA communication ID: 10144956
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2017-2018 Model Year Continental Livery Vehicles - Seat Back Bolster Replacement
Source components: SEATS.
Source record 10144956 at NHTSANHTSA communication ID: 10144955
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2017 Model Year Continental Livery Vehicles - Exterior Door Handle Replacement
Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10144955 at NHTSANHTSA communication ID: 10144932
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan following the procedure in Workshop Manual (WSM) Section, 303-01. After removing the oil pan it is suggested to allow the crankcase to drain overnight to minimize the chance of residual oil contaminating the crankcase sealing rail. Remove all traces of old RTV and clean the engine sealing surface using only Motorcraftù Metal Brake Parts Cleaner, then wipe with Motorcraftù Metal Surface Prep Wipes and allow to air dry. Refer to WSM, Section 303-00 > RTV Sealing Surface Cleaning and Preparation. If possible, allow the new RTV sealant to cure for 4 hours before refilling the engine with oil. Skipping or improperly completing steps may result in repeat oil pan leaks.
Source components: ENGINE AND ENGINE COOLING.
Source record 10144932 at NHTSANHTSA communication ID: 10144930
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM.
Source record 10144930 at NHTSANHTSA communication ID: 10144213
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. This may be due to the calibration in the audio control module (ACM). To correct the concern, reprogram the ACM to the latest calibration using the appropriate Ford scan tool release 110.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ELECTRICAL SYSTEM.
Source record 10144213 at NHTSANHTSA communication ID: 10144203
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Continental and 2018 Navigator vehicles may exhibit an outside front seat bolster support bracket that is broken or cracked. The outside front seat bolster support bracket is now available as a separate service part. Base part number 9960328. When ordering, please refer to the parts catalog for the VIN specific application.
Source components: EQUIPMENT · SEATS.
Source record 10144203 at NHTSANHTSA communication ID: 10143103
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10143103 at NHTSANHTSA communication ID: 10143102
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10143102 at NHTSANHTSA communication ID: 10143114
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
Source record 10143114 at NHTSANHTSA communication ID: 10143113
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
Source record 10143113 at NHTSANHTSA communication ID: 10143087
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKX and 2017 Continental/MKZ vehicles equipped with a Revel Ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. To determine if the vehicle is equipped with a Revel Ultima audio system access the window sticker through the Historical Vehicle Bill of Materials on the Professional Technician Society Website. Under optional equipment the audio system will show up as Revel Ultima, Revel Ultimate, or Revel II Audio. To correct the condition, program the digital signal processing (DSP) module to the latest calibration using IDS version 102.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest calibration. Use causal part 18B849 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10143087 at NHTSANHTSA communication ID: 10137145
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engines may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan by performing the published Workshop Manual (WSM) service procedures. After removing the oil pan, it is suggested to allow the crankcase to drain overnight to minimize the chance of residual oil contaminating the crankcase sealing rail. Remove all traces of old RTV, clean the engine sealing surface with only Motorcraftù Metal Brake Parts Cleaner then wipe with Motorcraftù Metal Surface Prep Wipes, and allow to air dry as directed in WSM, Section 303-00, RTV Sealing Surface Cleaning and Preparation. If possible, after the new oil pan is installed, allow the new RTV sealant to cure for 4 hours before refilling the engine with oil. Ford is investigating this concern. Monitor OASIS for future updates.
Source components: ENGINE AND ENGINE COOLING.
Source record 10137145 at NHTSANHTSA communication ID: 10137126
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10137126 at NHTSANHTSA communication ID: 10137113
NHTSA source summary · Original PDF not reviewed by Recallfolio
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
Source components: EQUIPMENT.
Source record 10137113 at NHTSANHTSA communication ID: 10137102
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10137102 at NHTSANHTSA communication ID: 10137101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10137101 at NHTSANHTSA communication ID: 10137100
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM.
Source record 10137100 at NHTSANHTSA communication ID: 10137096
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 MKC/MKZ, 2016-2017 MKX and 2017 Continental vehicles equipped with a Telematics Control Unit (TCU) built on or before 15-Aug-2017 may exhibit inoperative remote features via Lincoln Way Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct, perform any open TCU Field Service Actions (FSAs). If U0198 DTC remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Perform IDS Network Test and reprogram the TCU using Integrated Diagnostic System (IDS) release 108.06 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM.
Source record 10137096 at NHTSANHTSA communication ID: 10136613
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Continental/F-Super Duty vehicles may exhibit a DTC B13BD in the steering effort control module (SECM). This DTC sets when the Ford Integrated Diagnostic System (IDS) self test is run and is a result of a software issue between the SECM and the IDS. After the IDS self test is run DTC B13BD sets and the heated steering wheel is disabled. To eliminate the DTC and return the heated steering wheel functionality, perform the IDS SASM module reset routine. The IDS reset routine is available under Toolbox > Chassis > Steering > Adaptive Front Steering > SASM Module Reset. For claiming, use causal part 3600 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: STEERING.
Source record 10136613 at NHTSANHTSA communication ID: 10136611
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10136611 at NHTSANHTSA communication ID: 10136597
NHTSA source summary · Original PDF not reviewed by Recallfolio
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10136597 at NHTSANHTSA communication ID: 10136592
NHTSA source summary · Original PDF not reviewed by Recallfolio
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10136592 at NHTSANHTSA communication ID: 10136587
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Lincoln Continental and Navigator vehicles may experience a concern with poor reception of highway toll transponders if the vehicle is equipped with AHUD. If this condition occurs, make sure that the location of the transponder on the windshield is within the hash marked sunscreen area of the windshield and against the rearview mirror mount trim. Positioning of a transponder outside the hash marked area of the windshield will degrade reception.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10136587 at NHTSANHTSA communication ID: 10140332
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10140332 at NHTSANHTSA communication ID: 10138533
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10138533 at NHTSANHTSA communication ID: 10140315
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal. Replacement of the intermediate shaft seal seal does not require removal of the PTU and does not require the use of the cover seal and bolt kit (CV6Z-7275-K) to perform the repair. Refer to the Workshop Manual (WSM), Section 308-07.
Source components: ENGINE · POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
Source record 10140315 at NHTSANHTSA communication ID: 10138516
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal. Replacement of the intermediate shaft seal seal does not require removal of the PTU and does not require the use of the cover seal and bolt kit (CV6Z-7275-K) to perform the repair. Refer to the Workshop Manual (WSM), Section 308-07.
Source components: ENGINE AND ENGINE COOLING.
Source record 10138516 at NHTSANHTSA communication ID: 10127426
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10127426 at NHTSANHTSA communication ID: 10127425
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10127425 at NHTSANHTSA communication ID: 10127424
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT · LANE DEPARTURE.
Source record 10127424 at NHTSANHTSA communication ID: 10127422
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental vehicles built on or before 31-May-2017 may exhibit a steering wheel that does not move far enough when entering or exiting the vehicle. Reprogram the body control module B (BCMB) using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 105.04 or higher. After reprograming, perform an as-built configuration of the BCMB. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14B561 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · STEERING · STRUCTURE.
Source record 10127422 at NHTSANHTSA communication ID: 10127417
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10127417 at NHTSANHTSA communication ID: 10127401
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Edge/MKX, 2017 Continental, and 2017 Fusion/MKZ vehicles equipped with a 2.7L or 3.0L gasoline turbocharged direct injection (GTDI) engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at normal operating temperature or after a hot restart. The vehicle may also exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0301, P0302, P0303, P0304, P0305, P0306 and/or P0316, P0524 and/or P06DD with excessive oil consumption. Oil consumption may be 1 Liter (1 quart) in less than 4,800 km (3,000 miles). Follow the Service Procedure steps to correct the condition.
Source components: ENGINE.
Source record 10127401 at NHTSANHTSA communication ID: 10127410
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 F150/Edge, 2016-2018 MKX and 2017-2018 Fusion, Continental vehicles equipped with a 2.7L engine may experience a malfunction indicator lamp (MIL) and/or wrench lamp with Diagnostic Trouble Codes (DTCs): P0116, P0117, P0118, P0119, P0217, P0330, P1026, and/or P130D. This may be due to a engine coolant temperature (ECT) sensor connector which is not fully seated or damaged wiring between connectors C1064 and C1047 for F150 and C1016 and C1168 for Edge/MKX/Fusion/Continental vehicles. ECT sensors should not be replaced if damaged wiring is found at or near these connectors. If an issue with the wiring is found use causal part 12A699.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10127410 at NHTSANHTSA communication ID: 10127405
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10127405 at NHTSANHTSA communication ID: 10125068
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental vehicles may exhibit a floor console cup holder door that does not operate. Follow the Service Procedure steps to correct the condition.
Source components: EQUIPMENT.
Source record 10125068 at NHTSANHTSA communication ID: 10125066
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Continental vehicles built on or before 22-Sep-2017 may exhibit one or both front seats with an outside bolster that is loose or separating from the seat frame. Follow the Service Procedure steps to correct the condition.
Source components: SEATS.
Source record 10125066 at NHTSANHTSA communication ID: 10125079
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. To recover the screen, perform any one of the following actions: touch the SYNC screen anywhere outside the vehicle image pop-up box, safely shift the vehicle into and out of reverse, or perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). If this does not resolve the concern, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10125079 at NHTSANHTSA communication ID: 10125078
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10125078 at NHTSANHTSA communication ID: 10125074
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10125074 at NHTSANHTSA communication ID: 10119684
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10119684 at NHTSANHTSA communication ID: 10119679
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental vehicles built on or before 14-Feb-2017 may exhibit heated seats that are inoperative during a remote start event. Reprogram the drivers seat module (DSM) using IDS software 106.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14C708 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM:SOFTWARE · SEATS.
Source record 10119679 at NHTSANHTSA communication ID: 10119678
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10119678 at NHTSANHTSA communication ID: 10119658
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 Edge and 2016-2017 MKX vehicles built on or before 15-Apr-2017 and 2017 Continental vehicles built on or before 19-Oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. This may be due to the movement of loose floor pan underbody shield fasteners which are attached to the underbody shields. Follow the Service Procedure steps to correct the condition.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10119658 at NHTSANHTSA communication ID: 10119669
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10119669 at NHTSANHTSA communication ID: 10119657
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental vehicles may exhibit a ratcheting type noise when using the floor console top forward media door. Follow the Service Procedure steps to correct the condition.
Source components: EQUIPMENT.
Source record 10119657 at NHTSANHTSA communication ID: 10115948
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental vehicles built on or before 7-Mar-2017 and equipped with the soft close door feature may exhibit a door that does not open with DTC B147F and/or B1483 that is present in the door latch control module. Follow the Service Procedure steps to correct the condition.
Source components: STRUCTURE:BODY:DOOR.
Source record 10115948 at NHTSANHTSA communication ID: 10115947
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental vehicles built on or before 4-Apr-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0071, inaccurate outside temperature readings, front parking aid faults with DTC B1B42 and/or an inaccurate front park aid system. Follow the Service Procedure steps to correct the condition.
Source components: ENGINE.
Source record 10115947 at NHTSANHTSA communication ID: 10115952
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During the update process the SYNC status bar shows Updating System Software for approximately 30 minutes. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or blank screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10115952 at NHTSANHTSA communication ID: 10115950
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental/MKZ vehicles equipped with 3.0L engine and all-wheel drive (AWD), built on or before 12-May-2017 may exhibit an all-wheel drive malfunction warning message/wrench light along with DTC U2008 that occurs when using a conveyor type car wash. Connect the Ford Integrated Diagnostic System (IDS) or equivalent and check the AWD module for DTCs. If DTC U2008 is stored, then reprogram the AWD module to the latest level using IDS release 106.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 7E453 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10115950 at NHTSANHTSA communication ID: 10115949
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driver door module (DDM) and/or the passenger door module (PDM) to the latest calibration using IDS version 106.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. After programming perform the IDS power window initialization procedure. Access to this IDS learn procedure is available under Toolbox/Body/Power Window Initialization. For claiming, use causal part 14B291 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:DOOR.
Source record 10115949 at NHTSANHTSA communication ID: 10109016
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 MKZ and Fusion vehicle built on or before 30-Oct-2016, and Continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. Perform the Integrated Diagnostic System (IDS) power door window initialization procedure. The learn procedure is available on IDS software version 104.02 or later. Access to this IDS learn procedure is available under Toolbox / Body / Power Window Initialization. For claiming, use causal part 14B291 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual. No additional repairs should be attempted if this does not resolve the concern. Engineering is aware and is currently investigating. Monitor OASIS for future updates.
Source components: EQUIPMENT:ELECTRICAL · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
Source record 10109016 at NHTSANHTSA communication ID: 10109012
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10109012 at NHTSANHTSA communication ID: 10100508
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10100508 at NHTSANHTSA communication ID: 10100082
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODY (ETB). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
Source components: POWER TRAIN.
Source record 10100082 at NHTSANHTSA communication ID: 10099458
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. BEFORE ATTEMPTING ANY COMPONENT DIAGNOSIS OR REPLACEMENT OF THE VCT SOLENOID, REFER TO POWERTRAIN CONTROL AND EMISSIONS DIAGNOSIS (PC/ED) PINPOINT TEST HK11 TO CYCLE THE AFFECTED VCT SOLENOID 10 TIMES TO ATTEMPT TO CLEAR THE DEBRIS. FOR CLAIMING, USE CAUSAL PART 6M280 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10099458 at NHTSANHTSA communication ID: 10099456
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 CONTINENTAL VEHICLES BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF EXCESSIVE BATTERY DRAIN IS PRESENT AND ELIMINATED WITH THE RADIO BATTERY POWER FUSE REMOVED, REPROGRAM THE AUDIO CONTROL MODULE (ACM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10099456 at NHTSANHTSA communication ID: 10099455
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 FUSION, MKZ, CONTINENTAL AND MKX WITH AN INSTRUMENT PANEL CENTER MOUNTED SPEAKER MAY EXHIBIT NO AUDIO, NAVIGATION INOPERATIVE, INABILITY TO ACCESS AUDIO FEATURES WITH ALL CONTROLS INCLUDING STEERING WHEEL SWITCHES AND VOICE COMMANDS WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184. IF UNABLE TO COMMUNICATE WITH THE AUDIO CONTROL MODULE (ACM), REMOVE THE RADIO POWER FUSE FOR 10 MINUTES TO RESET THE ACM. REPROGRAM THE ACM TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10099455 at NHTSANHTSA communication ID: 10099451
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3.0L GASOLINE TURBOCHARGED DIRECT INJECTION(GTDI) ECOBOOST ENGINES MAY EXHIBIT MALFUNCTION INDICATOR LIGHT(MIL) ON WITH DIAGNOSTIC TROUBLE CODES(DTC) P1013, P1015 AND/OR P1016 STORED IN POWERTRAIN CONTROL MODULE(PCM). CHECK TURBOCHARGER WASTEGATE CONTROL HOSES FOR WATER/ICE RESTRICTIONS OR PINCHING AT ZIP-TIE ON ENGINE CAM COVER RETAINER(2.7L AND 3.0L ONLY). IF RESTRICTION IS FOUND ON CAM COVER RETAINER, CUT ZIP TIE AND CLEAR DTCS. IF WATER/ICE RESTRICTION IS FOUND, DRAIN HOSES, REASSEMBLE AND CLEAR DTCS. IF DTCS RETURN, REFER TO WORKSHOP MANUAL (WSM) OR POWERTRAIN CONTROL EMISSIONS DIAGNOSIS (PCED) MANUAL FOR NORMAL DIAGNOSTICS. ENGINEERING IS INVESTIGATING THE CONCERN, MONITOR OASIS FOR FURTHER UPDATES.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10099451 at NHTSANHTSA communication ID: 10099449
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 CONTINENTAL VEHICLES MAY EXHIBIT A FRONT RIGHT SIDE AND/OR FRONT LEFT SIDE POWER SEAT SWITCHES WHICH ARE INOPERATIVE. THE MEMORY PRESET BUTTONS MAY ALSO BE INOPERATIVE. REPROGRAM THE DRIVERS SEAT MODULE (DSM) USING IDS SOFTWARE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 14C708 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10099449 at NHTSANHTSA communication ID: 10099448
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 CONTINENTAL VEHICLES BUILT ON OR BEFORE 14-FEB-2017 MAY EXHIBIT HEATED SEATS THAT ARE INOPERATIVE DURING A REMOTE START EVENT. REPROGRAM THE DRIVERS SEAT MODULE (DSM) USING IDS SOFTWARE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 14C708 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10099448 at NHTSANHTSA communication ID: 10095844
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. PERFORM THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) POWER DOOR WINDOW INITIALIZATION PROCEDURE. THE LEARN PROCEDURE IS AVAILABLE ON IDS SOFTWARE VERSION 104.02 OR LATER. ACCESS TO THIS IDS LEARN PROCEDURE IS AVAILABLE UNDER TOOLBOX / BODY / POWER WINDOW INITIALIZATION. FOR CLAIMING, USE CAUSAL PART 14B291 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. NO ADDITIONAL REPAIRS SHOULD BE ATTEMPTED IF THIS DOES NOT RESOLVE THE CONCERN. ENGINEERING IS AWARE AND IS CURRENTLY INVESTIGATING. MONITOR OASIS FOR FUTURE UPDATES.
Source components: VISIBILITY · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
Source record 10095844 at NHTSANHTSA communication ID: 10095781
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10095781 at NHTSANHTSA communication ID: 10095643
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ/CONTINENTAL/FUSION VEHICLES EQUIPPED WITH THE 2.7L/3.0L ENGINE AND BUILT ON OR BEFORE 6-OCT-2016 MAY EXHIBIT A ROUGH IDLE IN NEUTRAL OR PARK AT NORMAL OPERATING TEMPERATURE OR AFTER A HOT RESTART, WHITE OR BLUE SMOKE FROM THE EXHAUST, EXCESSIVE OIL CONSUMPTION AND/OR AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306 AND/OR P0316. SUSPECT THE CYLINDER HEADS AS THE CAUSE FOR THIS ISSUE. IF THE VEHICLE ALSO EXHIBITS P0524 AND/OR P06DD SUSPECT THE LONG BLOCK AS THE CAUSE FOR THIS ISSUE.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10095643 at NHTSANHTSA communication ID: 10095231
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. PERFORM THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) POWER DOOR WINDOW INITIALIZATION PROCEDURE. THE LEARN PROCEDURE IS AVAILABLE ON IDS SOFTWARE VERSION 103.05 OR LATER. ACCESS TO THIS IDS LEARN PROCEDURE IS AVAILABLE UNDER TOOLBOX / BODY / POWER WINDOW INITIALIZATION. NO ADDITIONAL REPAIRS SHOULD BE ATTEMPTED IF THIS DOES NOT RESOLVE THE CONCERN. ENGINEERING IS AWARE AND IS CURRENTLY INVESTIGATING. MONITOR OASIS FOR FUTURE UPDATES.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10095231 at NHTSANHTSA communication ID: 10095216
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEN SERVICING A 2.7L OR 3.0L ECOBOOST ENGINE, IF THE CRANKSHAFT PULLEY IS REMOVED, CORRECT REASSEMBLY IS CRITICAL TO PREVENT POTENTIAL ENGINE FAILURE. THIS INCLUDES INSTALLING A NEW CRANKSHAFT PULLEY BOLT AND ACCURATELY PERFORMING EACH STAGE OF THE CRANKSHAFT PULLEY BOLT TORQUE SEQUENCE. CRANKSHAFT PULLEY RELATED WORKSHOP MANUAL (WSM) PROCEDURE AND RECOMMENDED TOOL (OTC 4754 OR EQUIVALENT) INFORMATION HAVE BEEN UPDATED. REFER TO THE APPLICABLE WSM, SECTION 303-01, FOR ADDITIONAL INFORMATION.
Source components: ENGINE.
Source record 10095216 at NHTSANHTSA communication ID: 10095204
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKC AND CONTINENTAL WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE WITH SONY AUDIO SYSTEMS BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF EXCESSIVE BATTERY DRAIN IS PRESENT AND ELIMINATED WITH THE RADIO BATTERY POWER FUSE REMOVED, REPROGRAM THE AUDIO CONTROL MODULE (ACM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 103.05A OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT.
Source record 10095204 at NHTSANHTSA communication ID: 10095184
NHTSA source summary · Original PDF not reviewed by Recallfolio
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
Source components: EQUIPMENT.
Source record 10095184 at NHTSANHTSA communication ID: 10095154
NHTSA source summary · Original PDF not reviewed by Recallfolio
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.
Source components: ENGINE.
Source record 10095154 at NHTSANHTSA communication ID: 10094599
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 CONTINENTAL VEHICLES EQUIPPED WITH A 2.7L ECOBOOST ENGINE, ALL-WHEEL DRIVE (AWD) AND BUILT ON 16-OCT-206 AND THROUGH 18-NOV-2016 MAY EXHIBIT A CLICKING OR RATCHETING TYPE OF NOISE FROM THE REAR OF THE VEHICLE DURING ACCELERATION. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Source components: ENGINE.
Source record 10094599 at NHTSANHTSA communication ID: 10094588
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 CONTINENTAL VEHICLES BUILT ON OR BEFORE 17-SEP-2016 MAY EXHIBIT A LANE KEEPING FAULT MESSAGE IN THE IPC. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10094588 at NHTSANHTSA communication ID: 10094625
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10094625 at NHTSANHTSA communication ID: 10094577
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 CONTINENTAL VEHICLES MAY EXHIBIT A FLOOR CONSOLE CUP HOLDER DOOR THAT DOES NOT OPERATE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Source components: EQUIPMENT.
Source record 10094577 at NHTSANHTSA communication ID: 10093867
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 CONTINENTAL VEHICLES EQUIPPED WITH A 2.7L OR 3.0L ENGINE WITH AWD AND BUILT ON OR BEFORE 30-SEP-2016 MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL), LOW OIL PRESSURE WARNING, INOPERATIVE AIR CONDITIONING (A/C) AND/OR AWD FAULT MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC), WITH FUSE F3 OPEN IN THE BATTERY JUNCTION BOX (BJB). IN ADDITION, THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) P0034, P0245, P0480, P0481, P0645, P06A0, P06DB, P0A15, P0AB7, P2602, P2681, U0284 AND/OR OTHER COMMUNICATION DTCS MAY BE PRESENT. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Source components: ENGINE.
Source record 10093867 at NHTSANHTSA communication ID: 10095972
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2015-2017 F-150, 2016 MKX, 2015 EDGE, 2017 FUSION, MKZ AND CONTINENTAL VEHICLES EQUIPPED WITH A 2.7L/3.0L ENGINE MAY APPEAR TO HAVE LOW ENGINE OIL LEVEL IF THE PROPER PROCEDURES ARE NOT FOLLOWED. REFER TO THE OWNERS GUIDE, MAINTENANCE, ENGINE OIL CHECK SECTION. WHEN CHECKING THE ENGINE OIL LEVEL AFTER SHUTTING OFF THE ENGINE WAIT AT LEAST 15 MINUTES PRIOR TO CHECKING IN ORDER TO ALLOW THE OIL TO DRAIN BACK TO THE OIL PAN. THE ENGINE OIL LEVEL CAN BE CHECKED IMMEDIATELY IF THE ENGINE HAS NOT BEEN STARTED. WHEN CHANGING THE ENGINE OIL THE ENGINE NEEDS TO BE AT NORMAL OPERATING TEMPERATURE AND THE OIL FILTER REMOVED BEFORE DRAINING THE OIL. ALLOW THE OIL PAN TO DRAIN COMPLETELY FOR UP TO 5 MINUTES. CHECK OIL LEVEL AFTER FILLING BY FOLLOWING THE OIL LEVEL CHECK PROCEDURE.
Source components: ENGINE.
Source record 10095972 at NHTSANHTSA communication ID: 10091126
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
Source components: EQUIPMENT.
Source record 10091126 at NHTSANHTSA communication ID: 10091003
NHTSA source summary · Original PDF not reviewed by Recallfolio
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10091003 at NHTSANHTSA communication ID: 10090990
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. SIRIUSXM TRAFFIC IS ONLY AVAILABLE ON VEHICLES EQUIPPED WITH NAVIGATION, ONLY IN SELECT MARKETS AND REQUIRES AN ACTIVE SUBSCRIPTION TO SIRIUSXM TRAFFIC INFORMATION. IF SIRIUSXM TRAFFIC WILL NOT LOAD ATTEMPT THE FOLLOWING PROCEDURE. TURN THE IGNITION OFF, OPEN AND CLOSE THE DRIVERS DOOR, WAIT FOR 3 MINUTES, THEN DRIVE THE VEHICLE OUTSIDE TO OBTAIN A CLEAR VIEW OF THE SKY. SIRIUSXM TRAFFIC SHOULD RECOVER. IF SIRIUSXM TRAFFIC DOES NOT RECOVER CONTINUE TO MONITOR OASIS FOR FUTURE UPDATES. ENGINEERING IS AWARE OF THIS CONCERN AND NO COMPONENT REPLACEMENT OR ANY SOFTWARE RE-FLASHES SHOULD BE PERFORMED AT THIS TIME. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10090990 at NHTSANHTSA communication ID: 10090662
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF. CLEAR ANY DTCS PRESENT AND RETEST.
Source components: STEERING.
Source record 10090662 at NHTSANHTSA communication ID: 10109080
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKX and 2017 Continental/MKZ vehicles equipped with a Revel Ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. To determine if the vehicle is equipped with a Revel Ultima audio system access the window sticker through the Historical Vehicle Bill of Materials on the Professional Technician Society Website. Under optional equipment the audio system will show up as Revel Ultima, Revel Ultimate, or Revel II Audio. To correct the condition, program the digital signal processing (DSP) module to the latest calibration using IDS version 102.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest calibration. Use causal part 18B849 and applicable labor operations in section 10 of the SLTS manual.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10109080 at NHTSANHTSA communication ID: 10109079
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
Source components: SEAT BELTS · SEAT BELTS:FRONT:RETRACTOR.
Source record 10109079 at NHTSANHTSA communication ID: 10109078
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental vehicles may exhibit a luggage compartment lid under flush to rear quarter panel condition by up to 2.7 millimeters. This is considered normal to allow for proper alignment of the rear tail lamp assemblies. No adjustment is required.
Source components: EQUIPMENT · STRUCTURE:BODY:TRUNK LID.
Source record 10109078 at NHTSANHTSA communication ID: 10109075
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion/MKZ/MKC and Continental with all audio systems and 2017 Escape with Sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. Make sure battery is at full state of charge before attempting to restore audio operation. Audio system operation should be restored by disconnecting the negative battery cable for 10 minutes and reconnecting. If a vehicle service procedure requires a battery disconnect/reconnect ensure radio functionality is verified before vehicle is released to the customer. To assist with the investigation use the Report A Vehicle Concern link at the bottom of the Oasis report and submit a Global Concern Report (GCR). Continue to monitor OASIS for updates.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10109075 at NHTSANHTSA communication ID: 10109070
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
Source components: ENGINE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS · ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · ENGINE AND ENGINE COOLING:ENGINE · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
Source record 10109070 at NHTSANHTSA communication ID: 10109067
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10109067 at NHTSANHTSA communication ID: 10109058
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to SiriusXM Traffic information. If SiriusXM Traffic will not load attempt the following procedure. Turn the ignition off, open and close the drivers door, wait for 3 minutes, then drive the vehicle outside to obtain a clear view of the sky. SiriusXM Traffic should recover. If SiriusXM Traffic does not recover continue to monitor OASIS for future updates. Engineering is aware of this concern and no component replacement or any software re-flashes should be performed at this time. The SYNC version can be confirmed via OASIS.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10109058 at NHTSANHTSA communication ID: 10109055
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental vehicles are equipped with a new soft closing door/door cinch feature. This system takes over after the user gently closes the door. The soft close system will then automatically close the door, making it secure. This system is limited to 25 cycles between each ignition cycle. This is to prevent the vehicle battery from losing charge. The system also does not work if the vehicle battery charge is low or in transportation mode. Do not attempt any repairs for these conditions. Refer to Workshop Manual, Section 501-14 for further information on this feature.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:DOOR.
Source record 10109055 at NHTSA