The vehicle dossier US · 2014

2014 Kia
SOULProblems & recalls

900 distinct owner reports in the NHTSA snapshot. Engine appears in 589 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 900 distinct reports. A report can mention more than one component, so category totals can overlap.

Engine589 reports
Other components257 reports
Electrical system98 reports
Transmission & drivetrain58 reports
Fuel system57 reports
Steering55 reports
Brakes35 reports
Air bags26 reports
Body & structure11 reports
Visibility7 reports
Suspension4 reports
See original component labels
ENGINE552
EXTERIOR LIGHTING124
ELECTRICAL SYSTEM94
UNKNOWN OR OTHER83
POWER TRAIN58
STEERING55
FUEL/PROPULSION SYSTEM54
ENGINE AND ENGINE COOLING41
VEHICLE SPEED CONTROL31
SERVICE BRAKES31
AIR BAGS26
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR10
WHEELS9
STRUCTURE:BODY8
SEAT BELTS6
ELECTRONIC STABILITY CONTROL (ESC)5
EXTERIOR LIGHTING:HEADLIGHTS5
VISIBILITY/WIPER3
FUEL SYSTEM, GASOLINE3
SERVICE BRAKES, HYDRAULIC3
VISIBILITY:SUN/MOON ROOF ASSEMBLY2
VISIBILITY:GLASS, SIDE/REAR2
STRUCTURE2
SUSPENSION2
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE2
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER2
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER1
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE1
EQUIPMENT1
STRUCTURE:BODY:HATCHBACK/LIFTGATE1
SUSPENSION:FRONT:MACPHERSON STRUT1
BACK OVER PREVENTION:DISPLAY FUNCTION1
ENGINE AND ENGINE COOLING:ENGINE1
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS1
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS1
EXTERIOR LIGHTING:BRAKE LIGHTS:BULBS1
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL1
LATCHES/LOCKS/LINKAGES1
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR1
FIRERELATED1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 14 years with reports.

Year filed (last two digits)Latest report: Sep 24, 2026
Mileage, where supplied

88,000 miles is the median among 622 reports with usable mileage. The middle half spans 60,000–113,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

5 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Feb 18, 2022 Safety recallAIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARECampaign 22V096000

Reported concern

Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.

Manufacturer’s stated response

Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.

Manufacturer campaign: SC229

Read campaign 22V096000 at NHTSA
Dec 2, 2020 Safety recallENGINECampaign 20V750000

Reported concern

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Manufacturer’s stated response

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

Manufacturer campaign: SC200

Read campaign 20V750000 at NHTSA
Feb 22, 2019 Safety recallENGINECampaign 19V120000

Reported concern

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Manufacturer’s stated response

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Manufacturer campaign: SC176

Read campaign 19V120000 at NHTSA
Sep 29, 2017 Safety recallSTEERINGCampaign 17V608000

Reported concern

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Manufacturer’s stated response

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Manufacturer campaign: SC155

Read campaign 17V608000 at NHTSA
Mar 2, 2015 Safety recallVEHICLE SPEED CONTROL:ACCELERATOR PEDALCampaign 15V123000

Reported concern

Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.

Manufacturer’s stated response

Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.

Manufacturer campaign: SC116

Read campaign 15V123000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

175 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Aug 25, 2026 Service CampaignSC334_OWNR_201VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC334 Flight 201) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the brake line(s…NHTSA ID 11036313

VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC334 Flight 201) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the brake line(s) in certain 2014-2019 MY Soul vehicles that were originally sold in or are currently registered in states where heavy amounts of road salt are used. In addition, an anti-corrosion material will be applied to the underbody components for added protection.

Campaign / software reference: SC334

Components: SERVICE BRAKES. Confirm detailed applicability in the original document.

Source record 11036313 at NHTSA
Jun 9, 2026 Service Bulletin/Repair InstructionsCS2311_TSB_R4TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bull…NHTSA ID 11033803

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

Campaign / software reference: CS2311

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11033803 at NHTSA
Mar 24, 2026 Service Bulletin/Repair InstructionsSC176Y_TSB_R1TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: CATALYTIC CONVERTER REPLACEMENT AND ENGINE INSPECTION/REPLACEMENT (SC176Y) - This bulletin has been revised to include additional information. New/revised sections of this b…NHTSA ID 11030346

TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: CATALYTIC CONVERTER REPLACEMENT AND ENGINE INSPECTION/REPLACEMENT (SC176Y) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides catalytic converter and engine sub-assembly diagnosis and repair information on certain 2012-2016MY Soul (AM, PS) vehicles produced from July 8, 2011 through August 11, 2016, that previously had the recall campaign SC176 completed. The affected vehicles may exhibit catalyst system efficiency deterioration or a malfunction indicator lamp illumination with an active, history or pending P0420 with or without a P030X misfire DTC.

Campaign / software reference: SC176Y

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11030346 at NHTSA
Feb 24, 2026 OtherPI2002B_OWNR_701PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2002B FL701) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Soul veh…NHTSA ID 11029041

PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2002B FL701) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Soul vehicles equipped with 2.0L Gasoline Direct Injection (“GDI”) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of this computer software for the Engine Control Unit (“ECU”).

Campaign / software reference: PI2002B

Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.

Source record 11029041 at NHTSA
Dec 19, 2025 OtherCS2311_OWNR_PC201CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition…NHTSA ID 11026989

CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 19, 2025 through December 31, 2025)

Campaign / software reference: CS2311

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11026989 at NHTSA
Dec 9, 2025 OtherPS797PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver …NHTSA ID 11026698

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

Components: BACK OVER PREVENTION: WARNINGS. Confirm detailed applicability in the original document.

Source record 11026698 at NHTSA
Aug 20, 2025 Service Bulletin/Repair InstructionsTSB_SC334_R1TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN UNDERBODY INSPECTION & ANTI-CORROSION MATERIAL APPLICATION (SC334) - This bulletin has been revised to include additional information. New/revised sections of this bulletin…NHTSA ID 11022353

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN UNDERBODY INSPECTION & ANTI-CORROSION MATERIAL APPLICATION (SC334) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to apply additional anti-corrosion material to underbody components, including inspection/replacement of the brake line(s), on certain 2014-2019MY Soul (PS) vehicles produced from July 21, 2013 through December 24, 2018, and were originally sold or are currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.

Campaign / software reference: SC334

Components: SERVICE BRAKES · STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11022353 at NHTSA
Jun 26, 2025 Service CampaignSC334_TSBVOLUNTARY SERVICE CAMPAIGN: UNDERBODY INSPECTION & ANTI-CORROSION MATERIAL APPLICATION (SC334) - This bulletin provides information to apply additional anti-corrosion material to underbody components, including inspection/repla…NHTSA ID 11019786

VOLUNTARY SERVICE CAMPAIGN: UNDERBODY INSPECTION & ANTI-CORROSION MATERIAL APPLICATION (SC334) - This bulletin provides information to apply additional anti-corrosion material to underbody components, including inspection/replacement of the brake line(s), on certain 2014-2019MY Soul (PS) vehicles produced from July 21, 2013 through December 24, 2018, and were originally sold or are currently registered in one of the 28 states where heavy amounts of road salt are used: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.

Campaign / software reference: SC334

Components: SERVICE BRAKES. Confirm detailed applicability in the original document.

Source record 11019786 at NHTSA
Jun 23, 2025 Service CampaignSC334_OWNRVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC334) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the brake line(s) in certain 20…NHTSA ID 11019717

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC334) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the brake line(s) in certain 2014-2019 MY Soul vehicles that were originally sold in or are currently registered in states where heavy amounts of road salt are used. In addition, an anti-corrosion material will be applied to the underbody components for added protection.

Campaign / software reference: SC334

Components: SERVICE BRAKES. Confirm detailed applicability in the original document.

Source record 11019717 at NHTSA
Jun 21, 2025 Service CampaignSC334_DPVOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC334) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the brake…NHTSA ID 11019658

VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC334) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the brake line(s) in certain 2014-2019 MY Soul vehicles, manufactured from July 21, 2013 through December 24, 2018, that were originally sold in or are currently registered in states where heavy amounts of road salt are used. In addition, an anti-corrosion material will be applied to the underbody components for added protection.

Campaign / software reference: SC334

Components: SERVICE BRAKES. Confirm detailed applicability in the original document.

Source record 11019658 at NHTSA
Jun 20, 2025 Service CampaignSC334_QAVOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC334) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC334.NHTSA ID 11019720

VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC334) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC334.

Campaign / software reference: SC334

Components: SERVICE BRAKES. Confirm detailed applicability in the original document.

Source record 11019720 at NHTSA
Jun 20, 2025 Service CampaignSC334_DPSMVOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC334) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to inspect and,…NHTSA ID 11019716

VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC334) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the brake line(s) in certain 2014-2019 MY Soul vehicles, manufactured from July 21, 2013 through December 24, 2018, that were originally sold in or are currently registered in states where heavy amounts of road salt are used. In addition, an anti-corrosion material will be applied to the underbody components for added protection.

Campaign / software reference: SC334

Components: SERVICE BRAKES. Confirm detailed applicability in the original document.

Source record 11019716 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Dec 22, 2021 ClosedEngine FiresEA21003

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Recorded closure: Feb 5, 2024

Campaign reference in the source: 23V877

Find investigation EA21003
Opened Mar 29, 2019 ClosedNon-crash Vehicle FiresPE19004

During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines used in the above-mentioned vehicles.As a result of this PE, Kia has issued NHTSA Recalls 20V-750 and 21V-844 to address potential engine failures and fires in certain Kia vehicles equipped with various engine types.Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov.In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure-related recalls mentioned above and conducted previously.See the EA21-003 Opening Resume available at NHTSA.gov for more information.Also available in the downloadable version of this resume is a list of the reference numbers for the 444 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021.Note that the Manufacturer reports cited above are customer complaints received through March 2019.

Recorded closure: Dec 22, 2021

Campaign reference in the source: 21V844000

Find investigation PE19004
Opened Aug 21, 2018 ClosedNon-crash Vehicle FiresDP18003

In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V-907, 18V-934, 19V-101, 19V-063, 19V-120, and 19V-204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.

Recorded closure: May 10, 2019

Campaign reference in the source: 19V204000

Find investigation DP18003

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