The manufacturer’s record · Page 1 of 1

2025 Kia K5
Manufacturer communications & TSBs.Page 1

Original record summaries, dates and identifiers for this model-year. Records 1–27 of 27, ordered newest first. Dated records on this page: Aug 26, 2024–Jun 18, 2026.

Back to 2025 Kia K5 problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Jun 18, 2026Over The Air

OTA_ELE413_NOTES_R2

NHTSA communication ID: 11033980

NHTSA source summary · Original PDF not reviewed by Recallfolio

RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, EV9, K5 and Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.

Campaign / software reference: ELE413

Source components: ELECTRICAL SYSTEM.

Source record 11033980 at NHTSA
Jun 2, 2026Service Bulletin/Repair Instructions

TSB_ELE419

NHTSA communication ID: 11033992

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BATTERY WIRING HARNESS COVERING INSPECTION / REPLACEMENT (SA645) - This bulletin provides information for inspecting the 12V battery wiring harness on certain 2025-2026 MY K5 (DL3) vehicles equipped with the Theta III 2.5L GDI engine, produced from February 20, 2024, through March 13, 2026. The subject vehicles may exhibit an illuminated Malfunction Indicator Lamp (MIL) along with a low engine oil warning light and/or battery warning light displayed on the instrument cluster, caused by abrasion of the wiring harness over time. One or more of the Diagnostic Trouble Codes (DTCs) listed on page 2 may be stored.

Campaign / software reference: SA645

Source components: ELECTRICAL SYSTEM.

Source record 11033992 at NHTSA
May 28, 2026Service Bulletin/Repair Instructions

TSB_ELE422

NHTSA communication ID: 11033217

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

Source components: ELECTRICAL SYSTEM.

Source record 11033217 at NHTSA
Apr 24, 2026Over The Air

OTA_ELE413_NOTES_R1

NHTSA communication ID: 11031940

NHTSA source summary · Original PDF not reviewed by Recallfolio

RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, 2025 - 2026MY K5 and 2025 - 2026MY Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.

Campaign / software reference: ELE413

Source components: ELECTRICAL SYSTEM.

Source record 11031940 at NHTSA
Apr 17, 2026Service Bulletin/Repair Instructions

SC363_TSB

NHTSA communication ID: 11031890

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: OIL LEVEL PLUG (OLP) INSPECTION, AND OLP GASKET AND/OR ATF FILLER BOLT REPLACEMENT OR A/T REPLACEMENT (SC363) - This bulletin provides information to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and/or ATF filler bolt, or the 8-speed Automatic Transaxle (A/T) assembly on certain 2025-2026 Kia model vehicles listed in the table below. Also, dealers are to ensure the oil level plug is tightened to Kia’s factory specifications upon the completion of the inspection and necessary repair. The oil level plug in the subject vehicles may not have been installed properly during assembly. The oil level plug may be loose or detached from the 8-speed Automatic Transaxle (A/T) which may result in leaking automatic transmission fluid (ATF). A transaxle which is operated with excessively low ATF may become damaged over time.

Campaign / software reference: SC363

Source components: POWER TRAIN.

Source record 11031890 at NHTSA
Apr 17, 2026Service Campaign

SC363_OWNR_DL3

NHTSA communication ID: 11031876

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC363) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY K5 vehicles to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and ATF filler bolt and ensure the oil level plug is tightened to Kia’s factory specifications. If necessary, the 8-speed Automatic Transaxle (A/T) may require replacement based on the inspection results.

Campaign / software reference: SC363

Source components: POWER TRAIN.

Source record 11031876 at NHTSA
Apr 15, 2026Service Campaign

SC363_DPSM

NHTSA communication ID: 11031856

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC363) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and ATF filler bolt and ensure the oil level plug is tightened to Kia’s factory specifications. Depending on the results of the inspection, the 8-speed Automatic Transaxle (A/T) may require replacement in 12 units of 2025-2026 MY K5 vehicles manufactured from April 7, 2025 through October 1, 2025, 5 units of 2026 MY Sportage vehicles manufactured from June 11, 2025 through August 19, 2025, and 184 units of 2025-2026 MY Carnival vehicles manufactured from February 20, 2025 through September 17, 2025.

Campaign / software reference: SC363

Source components: POWER TRAIN.

Source record 11031856 at NHTSA
Apr 15, 2026Service Campaign

SC363_DP

NHTSA communication ID: 11031855

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC363) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and ATF filler bolt and ensure the oil level plug is tightened to Kia’s factory specifications. Depending on the results of the inspection, the 8-speed Automatic Transaxle (A/T) may require replacement in 12 units of 2025-2026 MY K5 vehicles manufactured from April 7, 2025 through October 1, 2025, 5 units of 2026 MY Sportage vehicles manufactured from June 11, 2025 through August 19, 2025, and 184 units of 2025-2026 MY Carnival vehicles manufactured from February 20, 2025 through September 17, 2025.

Campaign / software reference: SC363

Source components: POWER TRAIN.

Source record 11031855 at NHTSA
Apr 14, 2026Service Bulletin/Repair Instructions

TSB_ELE417

NHTSA communication ID: 11031906

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.

Source components: ELECTRICAL SYSTEM.

Source record 11031906 at NHTSA
Apr 14, 2026Service Campaign

SC363_QA

NHTSA communication ID: 11031889

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC363) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC363.

Campaign / software reference: SC363

Source components: POWER TRAIN.

Source record 11031889 at NHTSA
Apr 1, 2026Service Bulletin/Repair Instructions

TSB_ENG264

NHTSA communication ID: 11030379

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) software on certain 2024–2025MY vehicles equipped with 2.5 GDI or 2.5 T-GDI Theta III engines listed in the table below. Affected vehicles may experience an illuminated malfunction indicator light (MIL) accompanied with DTC P2B59F0 which can set while driving. There are no drivability issues related to this DTC.

Campaign / software reference: CA2516

Source components: ENGINE.

Source record 11030379 at NHTSA
Mar 24, 2026Over The Air

OTA_ELE413

NHTSA communication ID: 11030341

NHTSA source summary · Original PDF not reviewed by Recallfolio

RELEASE NOTES: OVER-THE-AIR: SOFWARE UPDATE FOR DATA CONNECTIVITY (ELE413) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 K5 and 2025 Sorento vehicles. This update is designed to improve the vehicle’s network communication performance. Additional information: This OTA will be rolled-out to all eligible K5 and Sorento vehicles with an active Kia Connect account.

Campaign / software reference: ELE413

Source components: ELECTRICAL SYSTEM.

Source record 11030341 at NHTSA
Mar 20, 2026Service Bulletin/Repair Instructions

TSB_ELE413

NHTSA communication ID: 11030344

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: DCU COMMUNICATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the Data Connectivity Unit (DCU) system software on some 2025–2026MY vehicles listed in the table below. Kia has identified that Connected Car Services (CCS) functionality may intermittently fail due to temporary DCU communication issues. This condition can impact convenience and connectivity features by causing the Remote Start and Remote Climate functions to become inoperative, prevent vehicle status updates in the Kia Access app, and interrupt connected navigation routing services.

Source components: ELECTRICAL SYSTEM.

Source record 11030344 at NHTSA
Dec 9, 2025Other

PS797

NHTSA communication ID: 11026698

NHTSA source summary · Original PDF not reviewed by Recallfolio

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

Source components: BACK OVER PREVENTION: WARNINGS.

Source record 11026698 at NHTSA
Sep 30, 2025Over The Air

OTA_SA630

NHTSA communication ID: 11023468

NHTSA source summary · Original PDF not reviewed by Recallfolio

RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION: SOFTWARE UPDATE FOR TRANSMISSION CONTROL UNIT (SA630) - This Over-the-Air (OTA) software update is designed to update the Transmission Control Unit of certain 2025 K5 vehicles. This update is designed to improve the performance for smoother gear shifts.

Campaign / software reference: SA630

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 11023468 at NHTSA
Sep 19, 2025Service Bulletin/Repair Instructions

TSB_TRA115

NHTSA communication ID: 11023285

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED TRANSMISSION GEAR SHIFT LOGIC IMPROVEMENT (SA630) - This bulletin provides information to upgrade the automatic transmission software on certain 2025MY K5 (DL3) vehicles equipped with a Theta III 2.5L GDI produced from February 20, 2024 through April 23, 2025, which may exhibit abnormal roughness or hesitation during gear shifts. Follow the procedure outlined in this publication to upgrade the software logic of the automatic transmission ‘AT’ system to improve shift response during acceleration.

Campaign / software reference: SA630

Source components: POWER TRAIN.

Source record 11023285 at NHTSA
May 8, 2025Over The Air

OTA_SA609

NHTSA communication ID: 11018159

NHTSA source summary · Original PDF not reviewed by Recallfolio

RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION SOFTWARE UPDATE FOR ACU (SA609) - This Over-the-Air (OTA) software update is designed to update the Airbag Control Unit (ACU) logic of certain 2025 K5 vehicles. This update is designed to reduce the unintended display of warning lights.

Campaign / software reference: SA609

Source components: AIR BAGS · ELECTRICAL SYSTEM.

Source record 11018159 at NHTSA
Apr 24, 2025Service Bulletin/Repair Instructions

TSB_ELE376

NHTSA communication ID: 11017242

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ACU OPERATION LOGIC IMPROVEMENT (SA609) - This bulletin provides information to upgrade the Airbag Control Unit ‘ACU’ system software on certain 2025MY K5 (DL3) vehicles produced from February 20, 2024 to October 25, 2024. In rare cases when the driver restarts the vehicle within 1.5 seconds after turning the ignition ‘OFF’, the affected vehicles may exhibit the “ESC/Forward Collision Avoidance System” warning light(s) illuminating for up the three (3) minutes with DTC(s) C128387 and/or C164286 stored. During this time, Electronic Stability Control ‘ESC’, Forward Collision—Avoidance Assist ‘FCA’ and Lane Keeping Assist ‘LKA’ functions are inoperable

Campaign / software reference: SA609

Source components: AIR BAGS · ELECTRICAL SYSTEM · FORWARD COLLISION AVOIDANCE: WARNINGS.

Source record 11017242 at NHTSA
Apr 17, 2025Service Bulletin/Repair Instructions

TSB_TRA046_R5

NHTSA communication ID: 11017172

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

Source components: POWER TRAIN.

Source record 11017172 at NHTSA
Mar 6, 2025Service Bulletin/Repair Instructions

TSB_ELE341_R4

NHTSA communication ID: 11015426

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: COMBINATION TSB/SERVICE ACTION: CCNC – DEALER MODE, FACTORY & NETWORK RESET (SA613) - This bulletin has been revised as a Combination TSB/SA and includes additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.

Campaign / software reference: SA613

Source components: ELECTRICAL SYSTEM.

Source record 11015426 at NHTSA
Jan 29, 2025Service Bulletin/Repair Instructions

TSB_ELE368_R1

NHTSA communication ID: 11013249

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on certain 2025MY Multiple Model vehicles listed on page 7 equipped with a Connected Car Navigation Cockpit (ccNC) head unit to address customer concerns related to activation of Kia Connect due to missing modem data caused by a data transmission error.

Campaign / software reference: SA600

Source components: ELECTRICAL SYSTEM.

Source record 11013249 at NHTSA
Jan 23, 2025Service Bulletin/Repair Instructions

TSB_ELE368

NHTSA communication ID: 11013032

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on certain 2025MY Multiple Model vehicles listed on page 7 equipped with a Connected Car Navigation Cockpit (ccNC) head unit to address customer concerns related to activation of Kia Connect due to missing modem data caused by a data transmission error.

Campaign / software reference: SA600

Source components: ELECTRICAL SYSTEM.

Source record 11013032 at NHTSA
Dec 11, 2024Service Bulletin/Repair Instructions

TSB_ELE363

NHTSA communication ID: 11011949

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SUNROOF OPERATION SOFTWARE LOGIC IMPROVEMENT (SA595) - This bulletin provides the procedure to update the Roof Control Module (RCM) software on certain 2025MY K4 (CL4) vehicles produced from September 17, 2024 to November 01, 2024 which may exhibit an inoperable (open/close) sunroof operation due to a software logic error. This logic improvement includes a factory mode activation/deactivation to reset the RCM module for sunroof initialization.

Campaign / software reference: SA595

Source components: ELECTRICAL SYSTEM.

Source record 11011949 at NHTSA
Oct 18, 2024Service Bulletin/Repair Instructions

TSB_ELE341_R3

NHTSA communication ID: 11009074

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: CCNC – DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.

Source components: ELECTRICAL SYSTEM.

Source record 11009074 at NHTSA
Oct 9, 2024Service Bulletin/Repair Instructions

PS773

NHTSA communication ID: 11009554

NHTSA source summary · Original PDF not reviewed by Recallfolio

PITSTOP: TECHNICAL OPERATIONS: K4 KIA CONNECT ACTIVATION STATUS - This pitstop provides information regarding the activation status of Connected Car Navigation Cockpit (ccNC) and ccNC Lite head units on some 2025MY K4 (CL4) vehicles that may show the Activation status: “Provisioned(1)” instead of “PreRDR-shell(3)” on the Kia Connect screen. Vehicles with ccNC and ccNC Lite in the “Provisioned(1)” state will experience issues with activating Kia Connect.

Source components: ELECTRICAL SYSTEM.

Source record 11009554 at NHTSA
Sep 18, 2024Service Bulletin/Repair Instructions

TSB_ELE341_R2

NHTSA communication ID: 11008037

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.

Campaign / software reference: TSB

Source components: ELECTRICAL SYSTEM.

Source record 11008037 at NHTSA
Aug 26, 2024Service Bulletin/Repair Instructions

TSB_ELE353

NHTSA communication ID: 11006653

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: LDC GROUND WIRE INSTALLATION (SA583) - This bulletin provides the procedure to install a new, shorter and thicker gauge ground wire on the Low Voltage DC-DC Converter (LDC) harness on certain 2025MY K5 (DL3) LXS w/ Idle Stop Go (ISG) vehicles produced from February 21, 2024 through May 27, 2024. The affected vehicles may experience the AVN head unit blinking and/or rebooting when the engine restarts from a stop with ISG enabled caused by a voltage drop due to an increased length of the ground wire.

Campaign / software reference: SA583

Source components: ELECTRICAL SYSTEM.

Source record 11006653 at NHTSA