The vehicle dossier US · 2000

2000 Jeep
GRAND CHEROKEEProblems & recalls

1,447 distinct owner reports in the NHTSA snapshot. Other components appears in 453 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 1,447 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components453 reports
Brakes435 reports
Engine211 reports
Transmission & drivetrain156 reports
Visibility124 reports
Electrical system112 reports
Fuel system61 reports
Air bags59 reports
Steering48 reports
Suspension31 reports
Body & structure31 reports
See original component labels
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR239
SEATS167
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC86
ELECTRICAL SYSTEM77
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN65
POWER TRAIN:AUTOMATIC TRANSMISSION58
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH52
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP45
VEHICLE SPEED CONTROL45
LATCHES/LOCKS/LINKAGES:DOORS:LATCH43
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM42
ENGINE AND ENGINE COOLING35
ENGINE34
SERVICE BRAKES, HYDRAULIC33
AIR BAGS32
LATCHES/LOCKS/LINKAGES32
EXTERIOR LIGHTING32
VISIBILITY32
ENGINE AND ENGINE COOLING:ENGINE28
AIR BAGS:FRONTAL27
UNKNOWN OR OTHER26
ENGINE AND ENGINE COOLING:COOLING SYSTEM24
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR23
STEERING22
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE20
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER20
EXTERIOR LIGHTING:BRAKE LIGHTS18
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS15
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP15
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT14
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS14
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)14
EQUIPMENT14
FUEL SYSTEM, GASOLINE13
FUEL/PROPULSION SYSTEM13
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS12
EQUIPMENT:APPLIANCE:AIR CONDITIONER12
EXTERIOR LIGHTING:TAIL LIGHTS12
SUSPENSION10
POWER TRAIN10
SUSPENSION:FRONT9
TIRES9
SEATS:FRONT ASSEMBLY:RECLINER8
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY8
STRUCTURE8
SERVICE BRAKES8
EXTERIOR LIGHTING:HEADLIGHTS7
STRUCTURE:BODY:DOOR7
SERVICE BRAKES, AIR:DISC:ROTOR7
POWER TRAIN:DRIVELINE:DRIVESHAFT6
ELECTRICAL SYSTEM:IGNITION:MODULE6
STEERING: STEERING WHEEL/HANDLE BAR6
POWER TRAIN:MANUAL TRANSMISSION6
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH6
ELECTRICAL SYSTEM:WIRING6
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY6
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT6
ELECTRICAL SYSTEM:IGNITION5
STRUCTURE:BODY5
SEAT BELTS5
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK5
POWER TRAIN:AXLE ASSEMBLY4
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT4
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD4
ELECTRICAL SYSTEM:IGNITION:SWITCH4
SUSPENSION:REAR4
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT4
STEERING:LINKAGES:TIE ROD ASSEMBLY4
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS4
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE4
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH4
VISIBILITY/WIPER4
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE3
VEHICLE SPEED CONTROL:LINKAGES3
SEAT BELTS:FRONT:BUCKLE ASSEMBLY3
FUEL SYSTEM, GASOLINE:DELIVERY3
SEATS:FRONT ASSEMBLY:POWER ADJUST3
SEAT BELTS:FRONT:RETRACTOR3
SUSPENSION:FRONT:SHOCK ABSORBER3
VISIBILITY:WINDSHIELD WIPER/WASHER3
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS3
PARKING BRAKE3
STRUCTURE:FRAME AND MEMBERS3
SEAT BELTS:FRONT3
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL3
STRUCTURE:BODY:HOOD3
ELECTRONIC STABILITY CONTROL (ESC)3
STEERING:HYDRAULIC POWER ASSIST SYSTEM2
VISIBILITY:GLASS, SIDE/REAR2
WHEELS:RIM2
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT2
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES2
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM2
SUSPENSION:REAR:SHOCK ABSORBER2
FUEL SYSTEM, OTHER2
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS2
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM2
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)2
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP2
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)2
ELECTRICAL SYSTEM:STARTER ASSEMBLY2
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM2
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH2
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT2
TIRES:SIDEWALL2
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES2
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER2
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM2
POWER TRAIN:DRIVELINE1
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC1
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER1
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE1
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)1
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS1
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM1
SEAT BELTS:FRONT:ANCHORAGE1
STEERING:LINKAGES1
ELECTRICAL SYSTEM:HORN1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
STRUCTURE:BODY:TAILGATE1
INTERIOR LIGHTING1
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM1
VISIBILITY:REAR WINDOW WIPER/WASHER1
SERVICE BRAKES, AIR:DISC:CALIPER1
VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING1
SUSPENSION:FRONT:WHEEL BEARING1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR1
VISIBILITY:REARVIEW MIRRORS/DEVICES1
VEHICLE SPEED CONTROL:CABLES1
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
SEAT BELTS:REAR/OTHER1
SERVICE BRAKES, AIR:ANTILOCK1
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK1
TIRES:TEMPORARY/EMERGENCY SPARE TIRE1
EXTERIOR LIGHTING:FOG LIGHTS:SWITCH1
WHEELS:MULTI PIECE1
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT1
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
EXTERIOR LIGHTING:BACK UP LIGHTS1
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER1
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS1
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE1
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE1
EXTERIOR LIGHTING:TURN SIGNAL1
SERVICE BRAKES, ELECTRIC1
EQUIPMENT ADAPTIVE/MOBILITY1
WHEELS1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Dec 6, 2025
Mileage, where supplied

88,450 miles is the median among 741 reports with usable mileage. The middle half spans 53,200–123,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

12 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

May 11, 2009 Safety recallEXTERIOR LIGHTING:HEADLIGHTSCampaign 09E025000

Reported concern

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Manufacturer’s stated response

DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Read campaign 09E025000 at NHTSA
Apr 7, 2009 Safety recallEXTERIOR LIGHTINGCampaign 09E012000

Reported concern

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Manufacturer’s stated response

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Read campaign 09E012000 at NHTSA
Jul 17, 2006 Safety recallEXTERIOR LIGHTINGCampaign 06E064000

Reported concern

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Manufacturer’s stated response

TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

Read campaign 06E064000 at NHTSA
Jun 8, 2006 Safety recallENGINE AND ENGINE COOLING:COOLING SYSTEM:FANCampaign 06V199000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

Manufacturer’s stated response

DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Manufacturer campaign: F25

Read campaign 06V199000 at NHTSA
Mar 13, 2006 Safety recallEXTERIOR LIGHTING:HEADLIGHTSCampaign 06E023000

Reported concern

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Manufacturer’s stated response

ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

Read campaign 06E023000 at NHTSA
Mar 13, 2006 Safety recallSERVICE BRAKES, HYDRAULICCampaign 06E022000

Reported concern

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Manufacturer’s stated response

AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Read campaign 06E022000 at NHTSA
Feb 1, 2006 Safety recallFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 06E011000

Reported concern

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

Manufacturer’s stated response

AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

Manufacturer campaign: FP012506

Read campaign 06E011000 at NHTSA
Apr 8, 2002 Safety recallFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORSCampaign 02V104000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

Manufacturer’s stated response

DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Manufacturer campaign: B06

Read campaign 02V104000 at NHTSA
Jul 17, 2000 Safety recallFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 00V195000

Reported concern

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.

Manufacturer’s stated response

DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.

Manufacturer campaign: 887

Read campaign 00V195000 at NHTSA
Feb 4, 2000 Safety recallSEAT BELTSCampaign 00V034000

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.

Manufacturer’s stated response

DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.

Manufacturer campaign: 866

Read campaign 00V034000 at NHTSA
Dec 2, 1999 Safety recallAIR BAGS:FRONTALCampaign 99V343000

Reported concern

VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.

Manufacturer’s stated response

DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.

Read campaign 99V343000 at NHTSA
Nov 4, 1999 Safety recallSTEERING:GEAR BOX (OTHER THAN RACK AND PINION)Campaign 99V312000

Reported concern

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.

Manufacturer’s stated response

DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.

Manufacturer campaign: 854

Read campaign 99V312000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

120 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 22, 2020 Service Bulletin/Repair Instructions9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10229256

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.

Source record 10229256 at NHTSA
Jul 22, 2020 Service Bulletin/Repair Instructions9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10221686

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.

Source record 10221686 at NHTSA
Apr 22, 2020 Service Bulletin/Repair Instructions08-049-20Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replaceme…NHTSA ID 10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Components: ELECTRICAL SYSTEM · EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10175735 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100519Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220101 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100319Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.NHTSA ID 10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220099 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100619Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.NHTSA ID 10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220097 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-005-19Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10169249 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-003-19Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.NHTSA ID 10169247

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Components: EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10169247 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-006-19Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.NHTSA ID 10169245

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10169245 at NHTSA
May 11, 2016 Service Bulletin/Repair Instructions05191925ARadiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please perform the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the c…NHTSA ID 10228094

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please perform the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Remove hex nut and the top flared fitting on the radiator tank.~ 3. Using a wire brush and gasket remover, clean off the old sealant on the smaller threaded portion of the flared fitting. Do the same for the threads on the trans oil cooler.~ 4. Apply a new application of Mopar PN 04318032 to the flared fitting, leaving the first threads free for ease of engagement.~ 5. Install the top flared fitting by hand, then torque the fitting to 235 +/- 15 Lb-In.~ 6. Install the hex nut and torque to 100 +/- 10 Lb-In.~ 7. Repeat steps 2-6 for bottom flared fitting.~ 8. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10228094 at NHTSA
May 11, 2016 Service Bulletin/Repair Instructions05191925A$Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please perform the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the c…NHTSA ID 10181452

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please perform the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Remove hex nut and the top flared fitting on the radiator tank.~ 3. Using a wire brush and gasket remover, clean off the old sealant on the smaller threaded portion of the flared fitting. Do the same for the threads on the trans oil cooler.~ 4. Apply a new application of Mopar PN 04318032 to the flared fitting, leaving the first threads free for ease of engagement.~ 5. Install the top flared fitting by hand, then torque the fitting to 235 +/- 15 Lb-In.~ 6. Install the hex nut and torque to 100 +/- 10 Lb-In.~ 7. Repeat steps 2-6 for bottom flared fitting.~ 8. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~

Components: ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN. Confirm detailed applicability in the original document.

Source record 10181452 at NHTSA
May 11, 2016 Service Bulletin/Repair Instructions05183348A$KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key…NHTSA ID 10141260

KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik

Components: EQUIPMENT · EQUIPMENT:ELECTRICAL. Confirm detailed applicability in the original document.

Source record 10141260 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Jun 12, 2012 ClosedCrash Related Fuel Tank FiresEA12005

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by

Recorded closure: Nov 14, 2014

Campaign reference in the source: 13V252000

Find investigation EA12005
Opened Aug 23, 2010 ClosedCrash Related Fuel Tank FiresPE10031

NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.

Recorded closure: Jun 14, 2012

Find investigation PE10031
Opened Nov 6, 2009 ClosedFuel Storage System Crash Related FiresDP09005

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.

Recorded closure: Aug 23, 2010

Find investigation DP09005
Opened Nov 14, 2005 ClosedFAN BLADE FAILURE (ENGINE COOLING FAN)EA05020

DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX CYLINDER) ENGINES MANUFACTURED FROM FEBRUARY 4, 2002 THROUGH JUNE 17, 2002; AND MY 2000 EQUIPPED WITH EITHER THE 4.0 LITER (SIX CYLINDER) OR THE 4.7 LITER (EIGHT CYLINDER) ENGINE MANUFACTURED FROM JANUARY 31, 2000 THROUGH JUNE 12, 2000.DCC NOTED THAT THEIR ANALYSIS OF FAILED PARTS SHOWED EVIDENCE OF BRITTLE FRACTURE OF THE FAN BLADE.DCC FURTHER STATED, POOR BONDING BETWEEN THE RESIN MATERIAL AND THE GLASS FIBERS WAS OBSERVED, WHICH MAY BE ATTRIBUTED TO THE INJECTION MOLDING PROCESS. SINCE THE ROOT CAUSE OF FAN FAILURE COULD NOT BE CONCLUSIVELY IDENTIFIED DCC DECIDED THE RECALL SCOPE WOULD BE DETERMINED BY THE BUILD DATE RANGE OF THE COMPLAINT VEHICLES.THERE WERE 48 REPORTS FOR MY 2000, AND 196 FOR MY 2002.ODI WILL CONTINUE TO MONITOR THIS ISSUE FOR REPORTS ON VEHICLES OUTSIDE OF THE RECALL SCOPE.

Recorded closure: Sep 12, 2006

Campaign reference in the source: 06V199000

Find investigation EA05020
Opened Nov 1, 2001 ClosedROLL-AWAY IN REVERSE WHEN PARKEDEA01017

DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONALITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE COMPLAINT RATE WAS SIGNIFICANTLY LOWER THAN THE RECALLED ZJ POPULATION.FURTHER, THE ODI INVESTIGATOR WAS ALSO ABLE TO CREATE A ?FALSE PARK? IN PEER VEHICLES WITH THE SAME LEVEL OF DIFFICULTY AND FREQUENCY AS THE SUBJECT VEHICLE WJ PLATFORM.THE WJ COMPLAINT RATE WAS INFLATED DUE TO NATIONAL EXPOSURE THROUGH THE PRESS. THE COMPLAINT RATE PRIER TO THE JULY 5, 2001 MEDIA COVERAGE FOR THE WJ VEHICLES IS SIMILAR TO THE PEER VEHICLE INCIDENT RATE.BASED ON THE ABOVE, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME IN THE WJ POPULATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED WITH A SAFETY RECAL FOR THE ZJ PLATFORM ONLY.

Recorded closure: Dec 18, 2002

Campaign reference in the source: 02V053000

Find investigation EA01017

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