Original record summaries, dates and identifiers for this model-year. Records 101–153 of 153, ordered newest first. Dated records on this page: Mar 20, 2013–Sep 25, 2015.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Sep 25, 2015Service Bulletin/Repair Instructions
21-042-15 REV-A
NHTSA communication ID: 10148683
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience one of the following: ? Calibration will prevent unintentional engagement of AutoStick (Manual Mode) when shifter is bumped or tapped. ? Poor shift quality or a delayed shifts.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that Diagnostic Trouble Code (DTC) P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. In addition, customers may report that the vehicle has failed the emissions certification test. Upon further investigation, it may be found that the Individual Cylinder Fuel Control (ICFC) monitors are reporting as failing to the scan tool even though the monitors have actually passed.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. SYMPTOM/CONDITION FOR RHB RADIOS ONLY: ? Trip planner does not save a route after is was created. ? Route guidance does not activate after the vehicle shuts down. ? Longitude entry does not allow enough digits. ? CD/DVD will not play. ? Navigation accept screen will not clear. ? Navigation shows ?acquiring signal? for an extended period of time. ? New navigation graphics.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a slight, audible, spark knock at times. This typically occurs in stop and go traffic during light tip-in acceleration with the AC off. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Fluid Overfill After Repair This bulletin involves inspecting and adjusting the transmission fluid to the correct level. A small number of customers may experience slight reduction in transmission performance after a recent repair. This may be due to an overfill condition after incorrect fill procedures being followed at the time of the repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Fluid Overfill After Repair This bulletin involves inspecting and adjusting the transmission fluid to the correct level. A small number of customers may experience slight reduction in transmission performance after a recent repair. This may be due to an overfill condition after incorrect fill procedures being followed at the time of the repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Fluid Overfill After Repair This bulletin involves inspecting and adjusting the transmission fluid to the correct level. A small number of customers may experience slight reduction in transmission performance after a recent repair. This may be due to an overfill condition after incorrect fill procedures being followed at the time of the repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Fluid Overfill After Repair This bulletin involves inspecting and adjusting the transmission fluid to the correct level. A small number of customers may experience slight reduction in transmission performance after a recent repair. This may be due to an overfill condition after incorrect fill procedures being followed at the time of the repair.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper. A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours.An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing.If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper. A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours.An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing.If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper. A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours.An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing.If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Coolant Bottle Recovery Hose Improperly Attached Check the tie strap for the coolant bottle recovery hose and replace if required. Coolant bottle recovery hose may not be properly attached.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Coolant Bottle Recovery Hose Improperly Attached Check the tie strap for the coolant bottle recovery hose and replace if required. Coolant bottle recovery hose may not be properly attached.
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Coolant Bottle Recovery Hose Improperly Attached Check the tie strap for the coolant bottle recovery hose and replace if required. Coolant bottle recovery hose may not be properly attached.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. When changing the language on the radio, the navigation may still display English. Help prevent navigation lockup. Ghost image of the vehicle?s brand logo on the display screen. Digital photos loaded onto the hard drive intermittently get lost. Sirius audio pop on power up. HFM audio pop on power up. HFM Mode resume with no information.SYMPTOM/CONDITION FOR RHB RADIOS ONLY: Trip planner does not save a route after is was created. Route guidance does not activate after the vehicle shuts down. Longitude entry does not allow enough digits. CD/DVD will not play. Navigation accept screen will not clear. Navigation shows ?acquiring signal? for an extended period of time. New navigation graphics.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? CD/DVD will not play (RHB only). ? Navigation accept screen will not clear (RHB only). ? Navigation shows ?acquiring signal? for an extended period of time (RHB only). ? New navigation graphics (RHB only). ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. ? Trip planner does not save a route after is was created (RHB only). ? Route guidance does not activate after the vehicle shuts down (RHB only). ? Longitude entry does not allow enough digits (RHB only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT · FUEL SYSTEM, GASOLINE · POWER TRAIN · SUSPENSION · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: MIL Illumination P219A-Air Fuel Ratio Cylinder Imbalance Bank 1 This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that Diagnostic Trouble Code P219A-Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper. A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours. An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing. If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper. A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours. An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing. If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sunroof Module Replacement This bulletin involves specific vehicles that have a damaged sunroof frame due to a rework process at the port. These specific vehicles will require sunroof frame replacement, and shimming of the sunroof frame. The sunroof glass panel will require inspection for scratches, and replacement if scratched. Specific vehicles have a damaged sunroof frame due to a rework process at the port and may also have scratched sunroof glass.
Source components: ELECTRICAL SYSTEM · STRUCTURE · VISIBILITY:SUN/MOON ROOF ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sunroof Module Replacement This bulletin involves specific vehicles that have a damaged sunroof frame due to a rework process at the port. These specific vehicles will require sunroof frame replacement, and shimming of the sunroof frame. The sunroof glass panel will require inspection for scratches, and replacement if scratched. Specific vehicles have a damaged sunroof frame due to a rework process at the port and may also have scratched sunroof glass.
Source components: ELECTRICAL SYSTEM · STRUCTURE · VISIBILITY:SUN/MOON ROOF ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rattle Noise Heard From Front End Or Front Suspension This bulletin involves verifying the customer?s symptom/condition and if necessary, replacing front struts. Rattle noise heard from the front strut of vehicle while driving over bumps on rough roads.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps. Radio freeze when playing large number of .M4A or .WMA files,and recovers with ignition cycle. Battery signal strength display is not displayed into the radio screen (with iPhone 5). Traffic Announcement and Voice Recognition share the same volume control. Traffic Announcement volume drops after phone calls. Mismatch in the ?Distance to next turn? between the radio and EVIC displays. German translations are incorrect. Radio reset when copying certain .MP3 files from USB flash drive to the radio. Radio stations info is not correct into the right side of the radio display (radio menu). Radio mute issue in tuner mode. Preset loss during/after AF Switching. Erratic alternate frequency switching. Bluetooth phone muting during European traffic announcement. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Cancel key inoperative after pressing the international button. iPhone 4 dial not possible after second call. Devices button disabled in VES menu. Unable to route to a recent route after a map update. Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of Interest (POI) Search enhancements. Devices button wrongly labeled as DVD using the remote DVD player. iPod, track selection enhancements.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye® lubricant to the front lower control arm rear bushing. Customer may describe a creak or squeak noise coming from the front suspension. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
Source components: BACK OVER PREVENTION · SUSPENSION · SUSPENSION:FRONT:CONTROL ARM:LOWER ARM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye® lubricant to the front lower control arm rear bushing. Customer may describe a creak or squeak noise coming from the front suspension. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye® lubricant to the front lower control arm rear bushing. Customer may describe a creak or squeak noise coming from the front suspension. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sunroof Glass Scratch This bulletin involves visually inspecting the sunroof glass panel for scratches and adjusting the sunroof glass panel flushness. Some vehicles may have scratched sunroof glass due to an interference condition between the sunroof glass top surface and underside of the vehicle roof structure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~