The vehicle dossier US · 2002
2002 Jaguar
X-TYPEProblems & recalls
116 distinct owner reports in the NHTSA snapshot. Transmission & drivetrain appears in 51 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 116 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
53,000 miles is the median among 93 reports with usable mileage. The middle half spans 25,600–67,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
2 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
PARKING BRAKECampaign 04V487000
Reported concern
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH LHD MANUAL TRANSMISSIONS, THE HAND BRAKE, WHICH APPLIES THE PARKING BRAKE, MAY NOT APPLY SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING IF THE MANUAL TRANSMISSION WAS LEFT IN THE NEUTRAL POSITION. THE AUTOMATIC ADJUSTER WITHIN THE HAND BRAKE MAY NOT WORK PROPERLY CAUSING THE HAND BRAKE LEVER TO TRAVEL OUTSIDE THE RECOMMENDED RANGE.
Manufacturer’s stated response
DEALERS WILL REPLACE THE EXISTING AUTOMATIC ADJUSTMENT HAND BRAKE LEVER SYSTEM ON THE AFFECTED VEHICLES WITH A MANUAL HAND BRAKE LEVER SYSTEM. THE RECALL BEGAN ON JANUARY 14, 2005. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.
Manufacturer campaign: R957
Read campaign 04V487000 at NHTSAEXTERIOR LIGHTING:TURN SIGNALCampaign 03V011000
Reported concern
ON CERTAIN PASSENGER SEDANS, THE POWER CIRCUIT WHICH FEEDS THE DIRECTION INDICATOR SYSTEM COULD FAIL. THIS COULD RESULT IN THE DRIVER BEING UNAWARE THAT THE EXTERNAL TURNING INDICATORS ARE NOT OPERATING BECAUSE THE INTERNAL "TELL-TAIL" LIGHT ON THE DRIVER'S INSTRUMENT PANEL CONTINUES TO WORK NORMALLY.
Manufacturer’s stated response
DEALERS WILL REPLACE THE GENERAL ELECTRIC MODULE. OWNER NOTIFICATION BEGAN APRIL 1, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAGUAR AT 1-201-818-8500.
Manufacturer campaign: R935
Read campaign 03V011000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
138 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
SSM59597AttachmeAttachment.NHTSA ID 10212845
Attachment.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10212845 at NHTSASSM59597AttachmeAttachment.NHTSA ID 10212844
Attachment.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10212844 at NHTSASSM59597AttachmeAttachment.NHTSA ID 10212843
Attachment.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10212843 at NHTSASFCC_09AUG18_REVA customer may report "Hood Open" message displays on IP with hood closed.NHTSA ID 10146032
A customer may report "Hood Open" message displays on IP with hood closed.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10146032 at NHTSASFCC_09AUG18_REV18C - New face of InControl Touch Pro and 18C software improvementsNHTSA ID 10146031
18C - New face of InControl Touch Pro and 18C software improvements
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10146031 at NHTSASFCC_09AUG18_REVSIM card activation issuesNHTSA ID 10146030
SIM card activation issues
Components: EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10146030 at NHTSASFCC_09AUG18_REVInControl Touch Pro phase 4 customer letterNHTSA ID 10146029
InControl Touch Pro phase 4 customer letter
Components: EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10146029 at NHTSASFCC_08MAR18Jaguar Land Rover Shop Foreman Conference CallNHTSA ID 10134968
Jaguar Land Rover Shop Foreman Conference Call
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10134968 at NHTSASFCC_14DEC17Presentation from Dealer Shop Foreman Conference CallNHTSA ID 10127619
Presentation from Dealer Shop Foreman Conference Call
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10127619 at NHTSASSM-72805ISSUE: A CUSTOMER MAY RAISE A CONCERN OF THEIR VEHICLE NOT PASSING STATE INSPECTION IN CALIFORNIA AND THERE IS NO WARNING LIGHT OR OTHER SUGGESTION OF A FAULT.NHTSA ID 10079821
ISSUE: A CUSTOMER MAY RAISE A CONCERN OF THEIR VEHICLE NOT PASSING STATE INSPECTION IN CALIFORNIA AND THERE IS NO WARNING LIGHT OR OTHER SUGGESTION OF A FAULT.
Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. Confirm detailed applicability in the original document.
Source record 10079821 at NHTSASSM51357Fuel sender unit fault - incorrect diagnosis.NHTSA ID 10212824
Fuel sender unit fault - incorrect diagnosis.
Components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT. Confirm detailed applicability in the original document.
Source record 10212824 at NHTSASSM51357"ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT THE FUEL SENDERS ARE OPEN CIRCUIT. THIS DIAGNOSIS MAY BE INCORRECT DEPENDING ON THE MULTIMETER SETTINGS SELEC…NHTSA ID 10096229
"ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT THE FUEL SENDERS ARE OPEN CIRCUIT. THIS DIAGNOSIS MAY BE INCORRECT DEPENDING ON THE MULTIMETER SETTINGS SELECTED BY THE TECHNICIAN DURING MEASUREMENT. CAUSE: THE MULTI METER RANGE MAYBE SET AT 'AUTO' AND DURING A SWEEP OF THE SENDER FROM 50OHMS TO 998OHMS THE MULTI METER HAS TO CHANGE ITS MEASUREMENT RANGE. FOR APPROXIMATELY 1 SECOND, DURING THE RANGE SWITCH OVER POINT, THE MULTI METER DISPLAY INDICATES AN OPEN CIRCUIT. THIS IS INCORRECTLY BEING DIAGNOSED AS A SENDER FAULT"
Components: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM. Confirm detailed applicability in the original document.
Source record 10096229 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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