The vehicle dossier US · 2019
2019 Jaguar
I-PACEProblems & recalls
148 distinct owner reports in the NHTSA snapshot. Electrical system appears in 122 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 148 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 8 years with reports.
22,000 miles is the median among 39 reports with usable mileage. The middle half spans 9,000–40,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
8 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 24V927000
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.
Manufacturer’s stated response
Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number 24V-633. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H529.
Manufacturer campaign: H529
Read campaign 24V927000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 24V633000
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Manufacturer’s stated response
Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. Owner letters were mailed March 5, 2025. JLR will repurchase the vehicles. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's numbers for this recall are H514 and H536. These vehicles were previously recalled for this same issue under one or more recall numbers 24V-085 (H471), 23V-709 (H459), or 23V-369 (H441) and will need to have the new interim remedy performed before the vehicle is repurchased.
Manufacturer campaign: H514
Read campaign 24V633000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 24V183000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Manufacturer’s stated response
Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Manufacturer campaign: H484
Read campaign 24V183000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 24V086000
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Manufacturer’s stated response
Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Manufacturer campaign: H468
Read campaign 24V086000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 24V085000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Manufacturer’s stated response
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
Manufacturer campaign: H471
Read campaign 24V085000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 23V709000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Manufacturer’s stated response
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Manufacturer campaign: H459
Read campaign 23V709000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 23V369000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Manufacturer’s stated response
Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Manufacturer campaign: H441
Read campaign 23V369000 at NHTSASERVICE BRAKESCampaign 19V351000
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Manufacturer’s stated response
Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
Manufacturer campaign: H213
Read campaign 19V351000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
360 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
SSM76469 - 03JUL26Unable to select Navigation when pressing the navigation Tile on the Touchscreen.NHTSA ID 11035733
Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035733 at NHTSASSM76412 - 10MAR26Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.NHTSA ID 11030752
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11030752 at NHTSATUCC_DEC2025_38Vehicle unable to move and/or ignition not able to turn on.NHTSA ID 11027471
Vehicle unable to move and/or ignition not able to turn on.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11027471 at NHTSASSM76387 - 29AUG25Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.NHTSA ID 11022439
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11022439 at NHTSAH525v3 - 19AUG25High Voltage Coolant Heater (HVCH) unit may fail. This results in a lack of passenger compartment heating. The functionality of the heated windshield remains unaffected.NHTSA ID 11022393
High Voltage Coolant Heater (HVCH) unit may fail. This results in a lack of passenger compartment heating. The functionality of the heated windshield remains unaffected.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11022393 at NHTSATUCC_MAY2025_29REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATENHTSA ID 11018307
REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11018307 at NHTSASSM76320 - 05MAY25Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module.NHTSA ID 11019080
Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11019080 at NHTSATUCC_APR2025_22Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.NHTSA ID 11017743
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11017743 at NHTSATUCC_APR2025_18Leaking windshield that caused the water ingress on the electrical component.NHTSA ID 11017740
Leaking windshield that caused the water ingress on the electrical component.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11017740 at NHTSAMRC_H428_N769_MAR2025_44This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle war…NHTSA ID 11016645
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11016645 at NHTSAMRC_H419_N725_MAR2025_43These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to th…NHTSA ID 11016644
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11016644 at NHTSASFCC_MAR2025_20There have been several FRED submissions for a customer allegation of brake judder/vibration.NHTSA ID 11016648
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11016648 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Pedestrian alert soundsDP22005
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recorded closure: Aug 7, 2023
Campaign reference in the source: 22V063000
Find investigation DP22005Your next step
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