Original record summaries, dates and identifiers for this model-year. Records 101–200 of 214, ordered newest first. Dated records on this page: Apr 11, 2017–Dec 17, 2019.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Dec 17, 2019Service Bulletin/Repair Instructions
P9329_P9344_P934
NHTSA communication ID: 10170018
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Control Module (ECM) Reprogram California Voluntary Emission Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emissions Service Campaign on approximately 49,497 specific INFINITI vehicles identified in Service Comm and currently registered to owners in the state of California to reprogram the Engine Control Module (ECM) in the event that a permanent diagnostic trouble code (P-DTC) for P0448, P0101, P2008, or P0087 is recorded in the ECM. Due to calibration errors on the affected vehicles, the ECM may improperly store a permanent diagnostic trouble code (P-DTC) even though the emissions on-board diagnostic system is functioning properly. As of July 1, 2019 the State of California has implemented a revised Inspection Maintenance (I/M) or âSmog Checkâ test program. Without the software update, the subject vehicles may not pass this Smog Check test in those areas of California where such testing is required under state law. This incident has no effect on the safety, performance, drivability, or fuel consumption of the applicable vehicles. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Emissions Service Campaign using Service Comm or DBS National Service History â Open Campaign I.D. ï· P9329 â Affected Model Year 2015 ï· P9344 â Affected Model Year 2016 ï· P9346 â Affected Model Year 2017 ï· P9348 â Affected Model Year 2018 ï· P9350 â Affected Model Year 2019 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure client satisfaction. ï· - New vehicles in retailer inventory can also be identified DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ - Refer to IPSB 15-286 for additional information 3. Retailers should use ITB19-043 to correct any vehicles subject to this campaign.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLUNTARY EMISSIONS SERVICE CAMPAIGN VEHICLES REGISTERED IN CALIFORNIA; ENGINE CONTROL MODULE INTRODUCTION Infiniti is conducting this voluntary emissions service campaign on certain specific model year Infiniti vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if it applies. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification numbers P9329, P9344, P9346, P9348, and P9350 to this campaign. The correct number must appear on all communication and documentation of any nature dealing with this campaign. RETAILER RESPONSIBILITY Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a retailerâs inventory.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013 JX35 AND 2014 â 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIL ON WITH DTC P0087, P0101, P0448, OR P2008 IF YOU CONFIRM An applied vehicle has one or more DTCs stored, shown in Table A on page 2, AND The ECM part number is shown in Table B, starting on page 3. ACTION 1. First perform the appropriate diagnostic procedure for the stored DTC to repair the vehicle according to the Electronic Service Manual (ESM). 2. Reprogram the ECM after performing the diagnosis and repair. ï· -The ECM reprogram in this Service Procedure is not a repair for the DTC, but instead updates the way the permanent DTC is stored and allowed to be erased. The DTC must be properly diagnosed and repaired before the reprogram is applied.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
QX60; TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range switch is now available as a separate service part. If the transmission range switch is being replaced for any reason, it must be adjusted after its replacement. ï· - Refer to SERVICE PROCEDURE on page 3 for transmission range switch removal, installation, and adjustment.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. ï· Refer to SERVICE PROCEDURE on the next page. HINT: âOCSâ may also be referred to as âODSâ. 2. Perform â75-zero RESETâ.
Source components: AIR BAGS · ELECTRICAL SYSTEM · SEATS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017-2019 QX60; MIL ON WITH DTC P0087 STORED IF YOU CONFIRM The Malfunction Indicator Light (MIL) is ON with Diagnostic Trouble Code (DTC) P0087 (FRP CONTROL SYSTEM) stored in the Engine Control Module (ECM), AND The fuel level indicates ¼ or less. ACTION Reprogram the ECM, if applicable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is necessary, for the applied vehicles, the locating bracket (if present) on the new replacement headlight assembly must first be removed before installation. Inspect the new replacement headlight assembly and confirm if a locating bracket is attached, with a Torx screw, on top in the center (see Figure 1). Is a locating bracket present? - NO: This bulletin does not apply. Continue with the installation of the new replacement headlight assembly. - YES 1. Using a T10 Torx screwdriver, remove the locating bracket attached to the topcenter of the replacement headlight assembly (see Figure 1). 2. Discard the locating bracket and Torx screw. 3. Continue the installation of the replacement headlight assembly. NOTE: Refer to the Electronic Service Manual (ESM) for the procedure to remove or install a headlight assembly. CAUTION: Take care when installing the headlight assembly so that the painted surface of the fender is not damaged. - Black electrical tape can be used to protect the edge of the fender while installing the headlight assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: - When contamination or foreign material adhere to the lane camera viewing window on the windshield - When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield - When the lane camera viewing window on the windshield is temporarily fogged up NOTE: - If DTCs are present in any of the following related systems: - Laser/Radar, - ICC/ADAS, or - Lane Camera, Refer to the related Electronic Service Manual (ESM) for diagnosis. - Refer to the following pages for further information.
Source components: EQUIPMENT:ELECTRICAL · LANE DEPARTURE: SENSING SYSTEM: CAMERA.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not replace the carpet if only the dead pedal is needed. ACTION Follow the SERVICE PROCEDURE on the next page to replace ONLY the dead pedal. NOTE: Dead pedal is listed in PARTS INFORMATION on the last page.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2016-2018 QX60; MIL ON WITH DTC P2097, P2099, P0171 AND/OR P0174 This bulletin applies only to vehicles equipped with the VQ35DE engine only. IF YOU CONFIRM The MIL is ON with one or more of the following Air/Fuel (A/F) Sensor DTCs stored: - P0171 (Fuel Injection System Function) - P0174 (Fuel Injection System Function) - P2097 (A/F SENSOR 1) - P2099 (A/F SENSOR 1) ACTION 1. Perform the appropriate diagnostic procedure outlined in the Electronic Service Manual (ESM). 2. Refer to Table A on the next page to confirm if Electronic Control Module (ECM) reprogramming is needed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; P0171 AND P0174 SERVICE INFORMATION SERVICE INFORMATION Diagnosis for DTCs P0171 (FUEL SYS LEAN B1) and P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of these DTCs, start by using the SERVICE PROCEDURE section of this bulletin. NOTE: The related Electronic Service Manuals (ESM) will be revised in the future to include these diagnostic steps.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles with INFINITI InTouch?, has the abillity to trigger specific customized settings for the radio, clock, heating and air conditioning (HVAC) and navigation that are unique to that key, and each Intelligent Key for a specific vehicle may have different settings stored. EXAMPLE: The vehicle may be driven by more than one person, and each driver has a personal Intelligent Key. Each driver may adjust their preferred vehicle settings differently. If two or more Intelligent Keys with different stored settings are unintentionally interchanged, one or more of the following perceived issues might be reported by the customer(s). - Radio ? Presets are lost or change - Clock ? Settings are not showing the correct time due to day-light savings or the selected region (time zone) - HVAC ? Controls are set differently - Navigation ? Settings suddenly altered If any of these perceived issues are present: - Confirm if there are multiple Intelligent Keys being used by the customer(s) interchangeably, and if so, verify that each key?s settings are different. NOTE: Customer may not recognize that different Intelligent Keys are linked differently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when in Drive (vehicles manufactured before May 1, 2018) - Average fuel economy displays 99.9 MPG - Display screen flickers at higher ambient interior temperatures - SXM Info Apps (Weather, Stocks, Fuel Prices) inoperative ACTION 1. Refer to page 4, step 8 in the SERVICE PROCEDURE to confirm an update applies to the Display Control Unit (DCU) of the vehicle being worked on. - Confirmation is determined by comparing the DCU part number with those listed in Table on page 5. 2. If this bulletin applies, update the DCU software. - See REQUIRED SPECIAL TOOL on page 2. NOTE: The updated software resolves the items above along with improving software stability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus and perform ?Diagnosis (All Systems)?. Performing C-III plus ?Diagnosis (All Systems)? is also required prior to contacting any Infiniti call center (i.e. TECH-LINE, PCC, or WCC) for diagnostic support or claim preauthorization. NOTE: For additional information regarding Automated Vehicle Data Collection, refer to IWBI/18-019. To support Automated Vehicle Data Collection, your C-III plus must have the Diagnosis result reporting function-Setting turned ON. If Diagnosis result reporting function-Setting is OFF: - It may cause dealer consideration for Audit or the Anomalous Repair Control (ARC) program, where applicable. - It may result in a repair being non-warrantable. Refer to the Service Procedure on the next page to confirm your C-III plus ?Diagnosis result reporting function-Setting? is turned ON.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to retailers based on the most recent owner information we received. The complexity of filtering out brokers (banks, salvage yards, and insurance companies) and reassigning VINs based on updated owner information affected over 123K records between INFINITI and Nissan, so we are unable to summarize the changes at a regional or retailer level. We suggest the retailers download their lists and have their outbound call centers compare information if necessary. If you have questions, please let us know. Additionally, we will have some enhancements coming in DBS effective November 17, 2018: Owner Data Updates (NNA side): 1. VIN, Campaign Code, and Source are the unique fields 2. Compare all fields except Remove Flag and Comments to see if there is a difference. a. If there is same VIN, Camp ID, and Source and all other fields are also the same then the record will be updated without changing Remove Flag and Comment field b. If there is same VIN, Camp ID, and Source and any other field is different, then the record will be inserted, in this case Remove Flag and Comment field will be blank as this is new record. The remove flag is being removed so the retailer will understand the information they previously flagged for removal has been updated and should be tried again before reapplying the removal flag. c. The retailer benefit of A & B above is duplicate records for the same VIN, Camp ID, and information source with the same customer contact information will no longer display in DBS on the Retailed Vehicle Open Campaign Report.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Third Row Seat Belt Buckle Retailer Inventory ***** Retailer Announcement ***** INFINITI is conducting a quality action to inspect and, if necessary, replace the third row seat belt buckle bracket bolt(s). INFINITI is conducting this quality inspection as part of its investigation into a potential bracket assembly issue, and will use inspection results to confirm potential for affected vehicle outflow. ***** What Retailers Should Do ***** 1. Verify if vehicles currently in new retailer inventory are affected by this quality action using Service Comm or DBS National Service History ? Open Campaign I.D. PC659 - New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to inspect any vehicles affected by this quality action: - If no immediate repair is needed, retailers may submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. - If the inspection result is ?NG? (belt is loose) - Do not file a claim if the belt is loose. - Email the following information to: nnafqasupport@nissan-usa.com - E-mail subject line: PC659 QX60 Seat Belt Buckle (3rd Row) - Attach Clear Pictures of the Complete Seat Belt Buckle that Pulled Out - Retailer Name: - Retailer Code: - Retailer Address: - VIN: - Contact Person Name: - Contact Person Phone Number: - Continue to HOLD the vehicle. NOTE: Nissan Field Quality will review the E-mail submissions within 48 hours of receipt and send the necessary repair instructions and claim information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: ? 2001 I30 ? 2002-04 I35 ? 2003-08 FX ? 2002-03 QX4 ? 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to DBS within the next week. We will also be reassigning VINs to retailers based on information changes. We didn?t reassign any VINs in Q2 to avoid any mid-quarter objective impact. If VINs were repaired out of network, the retailer/region with the original assignment received credit for the repair. This is an extremely serious safety issue and INFINITI is taking significant and unprecedented steps to increase client recall participation but it needs retailer help to achieve its remedy goals. A separate communication will be released later this month informing regional personnel of the requirements for bonus payout in Q3 and Q2 results. The Q3 objective is based on the average number of repairs in Q2 multiplied by the number of service days in Q3 (Mon-Sat minus any holidays). Retailer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our retailers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Coolant Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to drain and refill the radiator on specific 2017 INFINITI QX60 (L50) and QX60 Hybrid (L50H) vehicles. Due to an issue at the plant that has since been corrected, the radiator glycol/water coolant concentration mix ratio may be out of specification. Clients may notice poor heating performance as a result. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History ? Open Campaign I.D. PC653. 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure client satisfaction. 3. Retailers should use ITB18-033 to correct any vehicles subject to this campaign. 4. Once repaired, retailers should submit the claim, using the claims coding provided, and release the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns. Currently, only Takata campaign owner lists are available. The following personnel will have access to this tool: - Retailer: Dealer Principal, Executive Managers, General Managers, Parts/Service Managers, and/or Parts/Service Directors - Regions: Regional Aftersales Manager (RAM), Regional Operations Managers (ROM), Fixed Operations Manager (FOM), Dealer Operation Managers (DOM), Regional Service Operation Managers (RSOM), and Client Experience Managers (CEM) The report can be viewed on screen or exported to Microsoft Excel and identifies the following: - VIN - Campaign ID & Campaign Description - Model & Model Year - Data Source o Up to three data sources can be provided for each VIN - RO Info: If this VIN has visited an Infiniti retailer anywhere in the U.S. within the last twelve months, the RO information will be displayed. - Campaign Mailing List: This is DMV data for the VIN listed - Marketing List: If an owner is on your marketing list, their contact information from that list will be displayed here. DMV data is not used for marketing list owner information. - Contact Name - Last Name/First Name & Address (City, State, Zip) - Phone (1-3) & Email (1-3) - Remove Flag o This defaults to ?N? unless the retailer or INFINITI USA flags this VIN for removal. o The removed information will still show on the DBS screen and exported report, but can be filtered on the exported file to only display the records with ?N? in this column.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLUNTARY SERVICE CAMPAIGN 2017 QX60; ENGINE COOLANT INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific model year 2017 QX60 and QX60 Hybrid vehicles. The engine coolant in the radiator will be drained and refilled. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number PC653 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 and to reorganize the information throughout. It is necessary for you to read this revised procedure to properly perform this Service Information. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps - Customer expense may be applicable if the vehicle is out of warranty
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps o Client expense may be applicable if the vehicle is out of warranty
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). IMPORTANT: - If the customer does not report the above symptoms, this bulletin does not apply. - If the customer reports intermittent (but not consistent difficulty re-fueling), this bulletin does not apply. ACTION: Perform the Inspection Procedure in this bulletin, starting on page 4, only if the customer reports symptoms as described above. NOTE: Refer to the Repair Overview on page 2.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CVT FLUID LEVEL QUICK CHECK GAUGE SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each retailer has been shipped one of these tools. Additional tools can be obtained from Tech?Mate at 1-800-662-2001. Refer to the SERVICE PROCEDURE on the next page to determine how to perform a CVT fluid quick level check.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure has been updated. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
Source components: EQUIPMENT · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017-2018 QX60; MIL ON WITH DTC P219F This bulletin applies only to vehicles equipped with a direct injection engine. This bulletin has been amended. ECM P/Ns have been added to Table A. No other changes have been made. Discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made. Discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Source components: ELECTRONIC STABILITY CONTROL (ESC) · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017-2018 QX60; MIL ON WITH DTC P219F This bulletin applies only to vehicles equipped with a direct injection engine. IF YOU CONFIRM The MIL is ON with DTC P219F (AIR-FUEL RATIO IMBALANCE [CYLINDER 4]) stored, And There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN list loaded into DBS for INFINITI and Nissan vehicles. The following personnel will have access to this tool: - Retailer: Executive Managers, Service Managers, and/or Service Directors - Regions: Regional Aftersales Manager (RAM), Area General Manager (AGM), Fixed Operations Manager (FOM), Regional Service Operation Managers (RSOM), and Retailer Technical Specialist (DTS) The VINS can be loaded individually or up to 10,000 VINs at a time. If you have more than 10,000 VINs, each incremental VIN file of 10,000 or less VINs will need to be loaded prior to selecting the Check For Open Campaigns option. The report can be viewed on screen or exported to Microsoft Excel and will identify the following for each VIN loaded into the tool: - Open Campaigns (ID and description) - Model Code, Model, and Model Year - Current Repair Status Blank: Repair order (RO) has not been opened yet Unrepaired: RO has been opened for the campaign, but not closed or submitted o Repaired: RO for the campaign has been closed and a warranty claim has been submitted - Current Claim Status o Blank: RO still open o Unsubmitted: A warranty claim for the campaign repair has not been submitted o Submitted: A RO has been closed and a campaign warranty claim has been submitted for payment o Suspended: The campaign warranty claim has suspended for one or more errors o Rejected: The campaign warranty claim has been denied for some reason (by retailer or NNA) o Paid: A campaign warranty claim has been submitted and paid by NNA, but the vehicle has not yet been removed from the NNA open campaign vehicle table - Stop Sale Applicability - Parts Restriction Applicability (If restricted, SVC order must be used to acquire parts)
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be missing or incorrect: -B2EF0 ? INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD) -B130C ? TCU (Telematics Control Unit) PAIRING ERROR If one of these DTCs is stored, follow the steps listed below along with the Electronic Service Manual (ESM) to compete the required repairs. DTC B2FE0 ? INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD): 1. Start the engine and let it idle for 30 minutes (to allow charging of the TCU internal battery). 2. Verify the DTC can be erased. 3. If the DTC will not erase, replace the TCU. DTC B130C: 1. Collect all keys, and then re-register them to the vehicle. 2. Verify the DTC can be erased. 3. If the DTC will not erase, replace the TCU. NOTE: The related Electronic Service Manuals (ESM) will be updated at a later date. CLAIMS INFORMATION Refer to the current Infiniti Warranty Flat Rate Manual and submit a claim for the repairs performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2016-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin applies only to vehicles NOT equipped with Intelligent Cruise Control. IF YOU CONFIRM A current or past customer concern of the Vehicle Dynamic Control (VDC) warning light being ON with either a current or past DTC C1116 (STOP LAMP SW) stored. And Brake lamp switch operation has been confirmed as operating correctly. ACTION Install the harness jumper from the Parts Information using the Service Procedure starting on page 2.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any parts. C1A03 ? VEHICLE SPEED SENSOR -The diagnostic procedure in the ESM includes check and, if needed, repair for ABS DTCs before replacing ADAS components. -If repairs are performed for the ABS system; when compete, perform DTC Confirmation Procedure again before doing any additional repairs. C1A04 ? ABS/TCS/VDC SYSTEM -The diagnostic procedure in the ESM includes check and, if needed, repair for ABS DTCs before replacing ADAS components. -If repairs are performed for the ABS system; when compete, perform DTC Confirmation Procedure again before doing any additional repairs. C1B01 CAM AIMING INCMP -The diagnostic procedure in the ESM includes check and, if needed, repair for LANE CAMERA DTCs before replacing ADAS components. -LANE CAMERA DTC may require adjustment of the lane camera. -If repairs/adjustments are performed for the Lane Camera; when compete, perform DTC Confirmation Procedure again before doing any additional repairs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MOTION ACTIVATED LIFTGATE STICKER This bulletin has been amended to add model years to the Applied Vehicles and to update the part number in the Parts Information. Please discard the previous version of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA) requires that any automobile dealer that installs accessories on a vehicle prior to first retail sale must install a special label (?reduced capacity label?) on that vehicle if the total weight of all accessories on that vehicle exceeds 1.5 percent of the vehicle?s gross vehicle weight rating (GVWR) or 100 pounds, whichever is less. This includes accessories that the dealer installs (dealer installed factory accessories and dealer installed aftermarket accessories), and accessories installed at the Vehicle Processing Center (VPC) prior to the vehicle being delivered to the dealer. IMPORTANT: Failure to comply with this requirement may result in penalties imposed by NHTSA. Follow the instructions in this bulletin to help meet these requirements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedure stops or will not continue), the BCM may be left in learn mode and will not function until it returns to normal mode. Under this condition, the BCM and Intelligent Key(s) will not function normally. If this condition occurs, the BCM must be returned to normal mode and the initialization procedure started over. To get back to the beginning of the Initialization procedure, use one of the following procedures: - Successfully perform the initialization procedure using one of the original Intelligent Keys twice consecutively. - Each successful initialization will follow with two (2) quick tones. OR - When the initialization procedure cannot be successfully performed twice (more than two quick tones), perform the initialization procedure five (5) times using the inoperative ?failed? Intelligent Key. - Initialization does not need to be successful when performed five times. When returning to normal operating mode, the initialization procedure for all Intelligent Keys may be started again.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin applies to vehicles equipped with Intelligent Key only. SERVICE INFORMATION When replacing or adding an Intelligent Key, it is very important to make sure the correct Intelligent Key is selected from the parts department. - A running change was made that will help identify the correct Intelligent Key. - Beginning in late 2017 and early 2018 the last five digits of the Intelligent Key part number is marked on the Intelligent Key under the mechanical key. - See page 2 for location images of this part number addition. NOTE: - A correct Intelligent Key may or may not have the last five digits of the part number as shown on page 2. - The above running change was applied as a ?help? to identify the correct Intelligent Key for a given vehicle, but the actual part number listed in the parts catalog did not change. - Make sure to use the electronic parts catalog (FAST) or equivalent to confirm the correct Intelligent Key for a given vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all the changed information. Please discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. The TITLE and APPLIED VEHICLES section have been updated. No other changes have been made. Discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017 QX60, QX60 HYBRID AND QX30; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. Figure 2 was changed to identify the AV control unit and the Navi control unit. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017-2018 QX60 AND QX60 HYBRID; 2ND ROW SEAT HANDLE "CARGO MODE" CHANGE SERVICE INFORMATION A change has been made to the 2nd row seat handles in the Applied Vehicles. Vehicles produced between August 25, 2017 and September 8, 2017 (see VIN information below) are equipped with 2nd row seat handles that have "CARGO MODE" displayed on them (Figure 1). Applied Vehicles built before and after the time period shown above are equipped with blank seat handles (Figure 2). Vehicles built BETWEEN: Wheat interior: 5N1DL0M(**)HC 560656 to 5N1DL0M(**)JC 500895 Graphite or Java interior: 5N1DL0M(**)HC 560638 to 5N1DL0M(**)JC 500932 ARE equipped with 2nd row seat handles with "CARGO MODE" displayed on them. The Infiniti New Vehicle Limited Warranty does not cover replacement of a "CARGO MODE" handle (correctly built vehicle) with a blank handle. Refer to the Infiniti Assurance Products Resource Manual (APRM) for guidelines on warranty coverage. The vehicle owner's manual contains the complete details regarding the limited warranty.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013 JX35 AND 2014 - 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air duct does not need to be removed as part of the procedure. Use this SERVICE PROCEDURE (in place of the ESM) and the CLAIMS INFORMATION in this bulletin. The ESM will be updated at a later date. IMPORTANT: You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017 QX60; WHEEL ALIGNMENT AND ICC SENSOR ADJUSTMENT SERVICE INFORMATION SERVICE INFORMATION For Applied Vehicles that are equipped with the Intelligent Cruise Control (ICC) system: - If the rear toe has been adjusted during a wheel alignment, the ICC sensor does not need to be aligned/adjusted. - The FSU (Front Suspension) and RSU (Rear Suspension) sections of the Electronic Service Manual (ESM) incorrectly states that the ICC sensor needs to be adjusted after adjusting rear toe. - 4 wheel alignment is not required before alignment/adjustment of the ICC sensor. - The CCS (Cruise Control System) section of the ESM incorrectly states that 4 wheel alignment is required before the ICC sensor is aligned/adjusted. NOTE: The ESM will be updated with this information at a later date.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DTC P0036 DIAGNOSTIC INFORMATION SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic procedures in the ESM for Bank 2 A/F Sensor Heater open or shorted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MOTION ACTIVATED LIFTGATE STICKER This bulletin applies only to vehicles equipped with deluxe technology packaage. SERVICE INFORMATION Applied vehicles equipped from the factory with a Motion Activated Liftgate should also have a Motion Activated Liftgate Sticker applied to the back door window glass. DO NOT remove this sticker during PDI, or when the vehicle is washed, or any other time the vehicle is in inventory. NOTE: - Motion activated liftgate sticker is only to be removed by the customer. - Replacement stickers can be obtained from your parts department.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING IF YOU CONFIRM The MIL is ON in an APPLIED VEHICLE with DTC P0456 (EVAP VERY SML LEAK) AND - DTC P0456 is not caused by a loose fuel fill cap (refer to ITB13-044). - An EVAP leak has been detected where the vent control valve mounts to the canister. - The vent control valve O-ring seal is determined to be the cause. ACTION 1. DO NOT REPLACE the vent control valve. 2. Replace the vent control valve O-ring seal (O-ring). - Refer to SERVICE PROCEDURE on page 2.
Source components: SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this bulletin.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2016-2017 QX60 AND QX60 HYBRID; REVISED WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles, some wheel alignment specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the Electronic Service Manual (ESM) have been revised. Updated ESMs will be distributed to the field as quickly as possible. Until the updated ESMs are made available, please use the corrected specifications listed in this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have been amended. Discard previous versions of this bulletin.