The manufacturer’s record · Page 2 of 2

2011 Infiniti QX56
Manufacturer communications & TSBs.Page 2

Original record summaries, dates and identifiers for this model-year. Records 101–167 of 167, ordered newest first. Dated records on this page: Apr 27, 2010–Aug 6, 2015.

Back to 2011 Infiniti QX56 problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Aug 6, 2015Service Bulletin/Repair Instructions

ITB10017D

NHTSA communication ID: 10192613

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10192613 at NHTSA
Jul 7, 2015Service Bulletin/Repair Instructions

ITB10037D

NHTSA communication ID: 10192601

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that are linked with Intelligent Key include: - Automatic Drive Positioner (includes driver seat, steering column, and mirror position memory) - Audio (station presets, etc.) - Auto air conditioning and heating (retains the last temperature and mode setting for each Intelligent Key user) - Navigation system (retains the last settings [e.g., Birdview] and clock display preference for each Intelligent Key user) See this bulletin for further detail.

Source components: AIR BAGS · STEERING · VISIBILITY.

Source record 10192601 at NHTSA
Jul 6, 2015Service Bulletin/Repair Instructions

ITB15025

NHTSA communication ID: 10192598

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.

Source components: BACK OVER PREVENTION · EQUIPMENT · SERVICE BRAKES · STEERING · WHEELS.

Source record 10192598 at NHTSA
Jun 24, 2015Service Bulletin/Repair Instructions

ITB15024

NHTSA communication ID: 10192589

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.

Source record 10192589 at NHTSA
May 7, 2015Service Bulletin/Repair Instructions

ITB15020

NHTSA communication ID: 10192573

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.

Source components: WHEELS.

Source record 10192573 at NHTSA
Mar 11, 2015Service Bulletin/Repair Instructions

ITB99043G

NHTSA communication ID: 10192533

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain,iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.

Source components: EQUIPMENT.

Source record 10192533 at NHTSA
Jan 16, 2015Service Bulletin/Repair Instructions

ITB00031D

NHTSA communication ID: 10192514

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.

Source components: AIR BAGS · BACK OVER PREVENTION · EQUIPMENT.

Source record 10192514 at NHTSA
Jan 15, 2015Service Bulletin/Repair Instructions

ITB13002A

NHTSA communication ID: 10192511

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.

Source components: EQUIPMENT.

Source record 10192511 at NHTSA
Jan 5, 2015Service Bulletin/Repair Instructions

ITB11003E

NHTSA communication ID: 10192505

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10192505 at NHTSA
Jan 5, 2015Service Bulletin/Repair Instructions

ITB12041C

NHTSA communication ID: 10192504

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.

Source components: SUSPENSION.

Source record 10192504 at NHTSA
Dec 16, 2014Service Bulletin/Repair Instructions

ITB12025A

NHTSA communication ID: 10192495

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM The Engine Cooling Fan is louder than normal. and There is a noticeable lack of power when accelerating in traffic, particularly in HOT weather. ACTIONS 1. Reprogram the ECM, if necessary. 2. Perform Engine Fan Coupler function inspection. - With engine temperature between 80-95°C (176-203°F), confirm that Cooling Fan speed responds to the commands of the ECM with the procedure starting on page 10. 3. Replace the fan coupler, if necessary. See this bulletin for further detail.

Source components: POWER TRAIN.

Source record 10192495 at NHTSA
Nov 25, 2014Service Bulletin/Repair Instructions

ITB14056

NHTSA communication ID: 10192479

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM · ENGINE.

Source record 10192479 at NHTSA
Nov 20, 2014Service Bulletin/Repair Instructions

ITB14054

NHTSA communication ID: 10192476

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If the auto back door will not operate automatically (operates only in manual mode), first note some conditions that may cause this: * Is DTC B2420 set as "current" in the back door control unit? If the auto back door "CLOSE SW" (close switch) state does not change from ON to OFF after 3 attempts to close the auto back door, B2420 will be set and the auto feature will be disabled. Please see this bulletin for further details.

Source components: EQUIPMENT · STRUCTURE · STRUCTURE:BODY:DOOR.

Source record 10192476 at NHTSA
Nov 20, 2014Service Bulletin/Repair Instructions

ITB14055

NHTSA communication ID: 10192475

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10192475 at NHTSA
Aug 21, 2014Service Bulletin/Repair Instructions

ITB10058A

NHTSA communication ID: 10192427

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFRIM An oil leak at the right side block ball plug behind the alternator. ACTION: Use a punch to seat the block ball plug in the hole (refer to the Service Procedure). See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.

Source record 10192427 at NHTSA
Jul 18, 2014Service Bulletin/Repair Instructions

ITB13053A

NHTSA communication ID: 10192408

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM MIL "ON" with DTC P0420 and/or P0430 (Three Way Catalyst Function), ACTION: 1. Reprogram the ECM (if needed). 2. Replace three way catalyst and A/F sensor. See this bulletin for further detail.

Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE · EQUIPMENT.

Source record 10192408 at NHTSA
Jun 24, 2014Service Bulletin/Repair Instructions

ITB10029A

NHTSA communication ID: 10192396

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10192396 at NHTSA
Apr 29, 2014Service Bulletin/Repair Instructions

ITB14020

NHTSA communication ID: 10192355

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM:WIRING · EQUIPMENT.

Source record 10192355 at NHTSA
Mar 14, 2014Service Bulletin/Repair Instructions

ITB11048B

NHTSA communication ID: 10192334

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION The rear seat headphones have an "A" channel (Ach) and a "B" channel (Bch). The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are set to Bch, the headphones may have static or intermittently operate (cut in and out). OR If a person is sitting on the right side (passenger side) of the vehicle and their headphones are set to Ach, the headphones may have static or intermittently operate (cut in and out). NOTE: If the headphones are set to the "correct channel" for the seating position, but still have static or do not operate, check the condition of the "AAA" headphone batteries located under the left side headphone cover. Do not replace the headphones for the above issues. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10192334 at NHTSA
Jan 27, 2014Service Bulletin/Repair Instructions

ITB08024C

NHTSA communication ID: 10192314

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.

Source components: AIR BAGS · ELECTRICAL SYSTEM.

Source record 10192314 at NHTSA
Jan 13, 2014Service Bulletin/Repair Instructions

ITB14002

NHTSA communication ID: 10192294

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.

Source components: ENGINE · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).

Source record 10192294 at NHTSA
Dec 11, 2013Service Bulletin/Repair Instructions

ITB13052

NHTSA communication ID: 10192283

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. aftermarket alarm system) is transmitting at the same time as an I-Key, it can interfere with the I-Key signals being received by the BCM. If there is interference with I-Key signals, the following symptoms may occur: - The I-Key is not detected, causing: - The engine to not start (no response when the Stop/Start button is pressed) - "I-Key System Error" displayed in the instrument cluster - "No I-Key Detected" displayed in the instrument cluster - Intermittent operation of the buttons on the remote (Key FOB). - Intermittent operation of the door request switches. If a vehicle has experienced the above symptoms, or a customer has reported the above symptoms, refer to Supplemental Diagnosis / Information in this bulletin. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10192283 at NHTSA
Nov 15, 2013Service Bulletin/Repair Instructions

ITB09012F

NHTSA communication ID: 10192265

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011 Infiniti vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm the cause of stored DTCs. ASIST: - Appropriate Service Manual diagnostic procedures - Applicable Technical Service Bulletins (TSB). Leak Test: - With CONSULT-III plus - WORK SUPPORT >> EVAP SYSTEM CLOSE. NOTE: Use Essential Tool J-42909 or equivalent to pressurize the EVAP system. - With a "Smoke" leak detection machine. Refer to the machine's Operator's Manual for proper use. Make sure the customer is informed of the proper fuel filler cap installation.

Source components: EQUIPMENT · FUEL/PROPULSION SYSTEM.

Source record 10192265 at NHTSA
Nov 15, 2013Service Bulletin/Repair Instructions

ITB-09-012-F

NHTSA communication ID: 10053950

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: DUE TO A LOOSE FUEL FILL CAP, THE EVAP LEAK DTCS (P0442, P0455, P0456) ARE STORED AND MAY BE THE CAUSE. MODEL YEARS 2007-2011. NO MODELS LISTED. *PE

Source components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP.

Source record 10053950 at NHTSA
Nov 12, 2013Service Bulletin/Repair Instructions

ITB12063C

NHTSA communication ID: 10192263

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Reprogram (reconfigure) the Multi AV. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.

Source components: EQUIPMENT.

Source record 10192263 at NHTSA
Oct 23, 2013Service Bulletin/Repair Instructions

ITB13042

NHTSA communication ID: 10192254

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM: Both seat heaters of the second row seats do not work. AND Fuse # 14 is found open (or "blown"). NOTE: This issue applies to both captain and bench type second row heated seating. ACTION: 1. Repair the right side second row seat: a. Clean off welding spatter on the seat hinge (the cause of harness damage), and then apply protective covering on the seat hinge. b. Repair the damaged seat harness wiring or replace the seat harness as necessary. - For repairs, refer to SERVICE PROCEDURE starting on page 3. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM · SEATS.

Source record 10192254 at NHTSA
Sep 26, 2013Service Bulletin/Repair Instructions

ITB-13-039

NHTSA communication ID: 10054302

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS

Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.

Source record 10054302 at NHTSA
Sep 4, 2013Service Bulletin/Repair Instructions

ITB-13-009

NHTSA communication ID: 10051787

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: WHINE NOISE FROM ENGINE AREA. IF THE NOISE DOES NOT INCREASE WITH ENGINE SPEED, THE TIMING CHAIN SYSTEM MAY NOT BE THE CAUSE. *JS UPDATED 10/29/2013 *JS

Source components: ENGINE.

Source record 10051787 at NHTSA
Aug 27, 2013Service Bulletin/Repair Instructions

ITB92069D

NHTSA communication ID: 10192235

NHTSA source summary · Original PDF not reviewed by Recallfolio

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.

Source components: EQUIPMENT · WHEELS.

Source record 10192235 at NHTSA
Aug 27, 2013Service Bulletin/Repair Instructions

ITB-92-069-D

NHTSA communication ID: 10054528

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. *PE

Source components: WHEELS.

Source record 10054528 at NHTSA
Aug 26, 2013Service Bulletin/Repair Instructions

ITB13006A

NHTSA communication ID: 10192232

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulletin for further details.

Source components: ELECTRICAL SYSTEM.

Source record 10192232 at NHTSA
Jul 25, 2013Service Bulletin/Repair Instructions

ITB11066E

NHTSA communication ID: 10192221

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.

Source components: FUEL SYSTEM, GASOLINE.

Source record 10192221 at NHTSA
Jul 23, 2013Service Bulletin/Repair Instructions

ITB00024F

NHTSA communication ID: 10192219

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.

Source components: SERVICE BRAKES · STEERING · SUSPENSION.

Source record 10192219 at NHTSA
Jul 23, 2013Service Bulletin/Repair Instructions

ITB04038A

NHTSA communication ID: 10192218

NHTSA source summary · Original PDF not reviewed by Recallfolio

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.

Source components: SERVICE BRAKES · STEERING · WHEELS.

Source record 10192218 at NHTSA
Jun 7, 2013Service Bulletin/Repair Instructions

ITB98011F

NHTSA communication ID: 10192191

NHTSA source summary · Original PDF not reviewed by Recallfolio

As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.

Source components: ELECTRICAL SYSTEM.

Source record 10192191 at NHTSA
May 23, 2013Service Bulletin/Repair Instructions

ITB13016

NHTSA communication ID: 10192184

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM One or more of the following conditions: Front passenger air bag status light is ON (illuminated) with the front passenger seat empty. Front passenger air bag status light is ON (illuminated) with an adult sitting in the front passenger seat. Seat belt warning light is ON (illuminated) with the front passenger seat empty (driver seat belt is buckled). Supplemental air bag warning light is flashing but no Air Bag DTCs are stored. ACTION 1. Visually check the front passenger seat and seat rails for any structural damage. 2. Visually check the front passenger seat for any items in the seat pockets, or any items on, under, or hanging from the seat (front, back, and sides). 3. Replace the OCS control unit. 4. Perform Zero Point Rest and check for DTCs. See this bulletin for further detail.

Source components: AIR BAGS · LANE DEPARTURE.

Source record 10192184 at NHTSA
May 17, 2013Service Bulletin/Repair Instructions

ITB13-016

NHTSA communication ID: 10052201

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: ON THE INSTRUMENT PANEL THE AIR BAG AND SEAT BELT WARNING LIGHTS GIVE OFF AN INCORRECT INDICATION. *KB

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10052201 at NHTSA
Apr 4, 2013Service Bulletin/Repair Instructions

ITB13013

NHTSA communication ID: 10192161

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM.

Source record 10192161 at NHTSA
Apr 4, 2013Service Bulletin/Repair Instructions

ITB-13-13

NHTSA communication ID: 10051766

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH. *JS

Source components: VEHICLE SPEED CONTROL:CRUISE CONTROL.

Source record 10051766 at NHTSA
Apr 3, 2013Service Bulletin/Repair Instructions

ITB13012

NHTSA communication ID: 10192157

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.

Source components: SEAT BELTS · VEHICLE SPEED CONTROL.

Source record 10192157 at NHTSA
Apr 3, 2013Service Bulletin/Repair Instructions

ITB-13-12

NHTSA communication ID: 10051765

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION SYSTEM OR THROUGH THE "COMBINATION METER SETTINGS" DEPENDING ON THE VEHICLE MODEL, YEAR, AND TRIM LEVEL. *JS

Source components: LATCHES/LOCKS/LINKAGES.

Source record 10051765 at NHTSA
Mar 22, 2013Service Bulletin/Repair Instructions

ITB13008

NHTSA communication ID: 10192149

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. >Please see Service procedure for 2007-2011 Versa torque specifications on page 5. See this bulletin for further detail.

Source components: BACK OVER PREVENTION · EQUIPMENT · POWER TRAIN · WHEELS.

Source record 10192149 at NHTSA
Mar 19, 2013Service Bulletin/Repair Instructions

ITB99001A

NHTSA communication ID: 10192146

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.

Source components: SUSPENSION.

Source record 10192146 at NHTSA
Feb 26, 2013Service Bulletin/Repair Instructions

ITB12016B

NHTSA communication ID: 10192132

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM: The following incidents with The Auto Drive Position System: * Door mirrors do not go back to the original preset memory position after the vehicle is shifted into reverse, and then shifted back into drive. * Return position of mirrors drifts farther and farther from original memory preset as mirror is cycled from the drive to reverse positions (cumulative). * With vehicle in park and engine turned off, the Seat and Steering Wheel do not move when exiting vehicle. ACTION: Replace Left Power Seat Control Unit with new part listed in PARTS INFORMATION in this bulletin. See this bulletin for further details.

Source components: POWER TRAIN · STEERING · VEHICLE SPEED CONTROL · VISIBILITY · WHEELS.

Source record 10192132 at NHTSA
Feb 21, 2013Service Bulletin/Repair Instructions

ITB13003

NHTSA communication ID: 10192128

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION When the fluid of an applied vehicle's transfer assembly is being "topped off" or refilled for any reason, use only Genuine NISSAN Transfer Fluid (P/N 999MP-TF0870P). Using transfer fluid other than Genuine NISSAN Transfer Fluid or its equivalent will damage the transfer, which is not covered by the INFINITI new vehicle limited warranty. Order this item through the Infiniti Maintenance Advantage program: Phone: 877-INF-IMA1 (877-463-4621), order online via the link on www.NNAnet.com>Workspace tab>Parts and Service Section>Click on "Maintenance Advantage", or order direct at www.nissantire.com. See this bulletin for further detail.

Source components: SUSPENSION.

Source record 10192128 at NHTSA
Feb 15, 2013Service Bulletin/Repair Instructions

ITB11014B

NHTSA communication ID: 10192126

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.

Source components: STRUCTURE.

Source record 10192126 at NHTSA
Jan 28, 2013Service Bulletin/Repair Instructions

ITB11046A

NHTSA communication ID: 10192118

NHTSA source summary · Original PDF not reviewed by Recallfolio

On the Applied Vehicles listed in this bulletin, the navigation, mobile phone, iPod®, and voice recognition functions may not be working as intended. To remedy this potential condition, Infiniti is conducting this voluntary service campaign to update the navigation software at no charge for parts or labor. In addition, as part of this navigation software update, a call waiting function will be added to the hands-free phone system. See this bulletin for further detail. Campaign ID # P1235

Source components: BACK OVER PREVENTION:SOFTWARE.

Source record 10192118 at NHTSA
Jan 28, 2013Service Bulletin/Repair Instructions

ITB-11-046

NHTSA communication ID: 10041565

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: NAVIGATION UPDATE SOFTWARE FOR CALL WAITING FUNCTION. *PE SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MODEL 2010-2011 G37, QX56, FX35, FX30, EX35, M37, M56, M35H HYBRID. *PE

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10041565 at NHTSA
Jan 17, 2013Service Bulletin/Repair Instructions

ITB10066E

NHTSA communication ID: 10192111

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM One or more of the following is occurring on an Applied Vehicle: - Audio streaming via Bluetooth is "choppy" or "clipped." - Calculating Route" takes an extended period of time (2-5 minutes) to complete. - Could not find a route" displays when attempting to calculate a route. - Voice Recognition sequence takes too many steps. - Voice Recognition has difficulty recognizing voicetags. - The Navigation system reboots. - XM NavTraffic is slow to report. - "Handset Phonebook" access is slow. - Caller ID is not available when a hands-free call via Bluetooth is in progress and another call comes in. ACTION 1. Perform steps 1-7 of Check Navigation Program Version in the Service Procedure to verify whether or not this bulletin applies. 2. If this bulletin applies, Follow the Service Procedure to load the Reprogramming Software DVD referenced in the Parts Information section. See this bulletin for further detail.

Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10192111 at NHTSA
Jan 2, 2013Service Bulletin/Repair Instructions

ITB11054A

NHTSA communication ID: 10192103

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM: Any of the following DTCs are stored in the ECM: - P0031 / P0051, P0032 / P0052, P0130 / P0150, P0133 / P0153, P2A00 / P2A03, P1148 / P1168 OR Any of the following DTCs are stored in the ECM as a result of one of the A/F sensors: - P0300 - P0308, P0171 / P0174, P0172 / P0175 ACTION: 1. Replace the A/F sensor that relates to the stored DTC(s) (B1 and/or B2). 2. Refer to step 7 in the SERVICE PROCEDURE to confirm if ECM reprogramming applies. 3. If it applies, reprogram the ECM. See this bulletin for further detail.

Source components: BACK OVER PREVENTION.

Source record 10192103 at NHTSA
Dec 21, 2012Service Bulletin/Repair Instructions

ITB11005B

NHTSA communication ID: 10192101

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: - Make sure to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.

Source components: WHEELS.

Source record 10192101 at NHTSA
Oct 25, 2012Service Bulletin/Repair Instructions

ITB12071

NHTSA communication ID: 10192058

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Part of the procedure to remove the glass mirror in either door mirror of an applied vehicle has been changed. Until the related Electronic Service Manuals (ESM) are amended, use the information in this bulletin. - Other than noted, all other procedural steps in the ESM remain the same. See this bulletin for further detail.

Source components: VEHICLE SPEED CONTROL · VISIBILITY.

Source record 10192058 at NHTSA
Oct 24, 2012Service Bulletin/Repair Instructions

ITB12070

NHTSA communication ID: 10192056

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION The "Reverse Tilt-Down" feature will move the glass on the outside mirrors downward when the gear selector is placed in the Reverse (R) position. As the mirror glass moves downward, it may reach the end of its travel. If the mirror glass reaches the end of its travel it will make a clicking noise. The clicking noise may occur once or multiple times. IMPORTANT: - The clicking noise described above is a normal function of the mirror glass movement. - Do not replace the door mirror assembly in an attempt to repair this normal function.

Source components: BACK OVER PREVENTION · ENGINE AND ENGINE COOLING · VEHICLE SPEED CONTROL · VISIBILITY.

Source record 10192056 at NHTSA
Oct 12, 2012Service Bulletin/Repair Instructions

ITB12068

NHTSA communication ID: 10192052

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Occasionally, after a rain or a car wash, customers may notice water drops in the overhanging part of the rear combination lamp lens. - This is a normal condition. - The water drops should disappear over time when the lamp is in a dry environment. - Refer to the images on page 2 of this bulletin for examples of a normal water drop condition. - Do not replace any parts for this condition. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS.

Source record 10192052 at NHTSA
Sep 25, 2012Service Bulletin/Repair Instructions

ITB-10-056-A

NHTSA communication ID: 10046600

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: INFORMATION PROVIDED REGARDING ACCURATE DIAGNOSIS OF ABS/VDC WHEEL SPEED SENSORS ON CERTAIN VEHICLES. MODELS 2007-2013 INFINITI. *PE

Source components: SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING.

Source record 10046600 at NHTSA
Aug 27, 2012Service Bulletin/Repair Instructions

ITB-09-011-A

NHTSA communication ID: 10047039

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: WHEN INSECTS, DIRT, FINGER PRINTS, OIL FILM, MOISTURE OR EXHAUST GAS IS NEAR OR AROUND RAIN SENSOR, THIS CAUSES THE RAIN SENSOR, WHEN WIPER LEVER IS PUSHED DOWN, TO EITHER MAKE A SINGLE STROKE OR OPERATE UNEXPECTEDLY. NO MODELS OR MODEL YEARS LISTED. *PE

Source components: VISIBILITY/WIPER.

Source record 10047039 at NHTSA
Jul 6, 2012Service Bulletin/Repair Instructions

ITB-11-049-B

NHTSA communication ID: 10044526

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10044526 at NHTSA
Apr 30, 2012Service Bulletin/Repair Instructions

ITB12-025

NHTSA communication ID: 10044047

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: THE ENGINE FAN IS NOISY AND THERE IS NOTICEABLE LACK OF POWER WHEN ACCELERATING IN TRAFFIC, PARTICULARLY IN HOT WEATHER. *JS

Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · ENGINE AND ENGINE COOLING:ENGINE.

Source record 10044047 at NHTSA
Apr 10, 2012Service Bulletin/Repair Instructions

ITB12-018

NHTSA communication ID: 10043948

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: THE ELECTRONIC CONTROL MODULE (ECM) NEEDS TO BE REPLACED ON A 2004 MY AND LATER VEHICLE. *JS

Source components: ELECTRICAL SYSTEM:IGNITION:MODULE.

Source record 10043948 at NHTSA
Feb 3, 2012Service Bulletin/Repair Instructions

ITB-12-005

NHTSA communication ID: 10043720

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE

Source components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH · STRUCTURE:BODY:DOOR.

Source record 10043720 at NHTSA
Dec 8, 2011Service Bulletin/Repair Instructions

ITB-11-067

NHTSA communication ID: 10042526

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: BULLETIN PROVIDES SERVICE PROCEDURES FOR REPROGRAMMING THE ELECTRONIC CONTROL MODULE (ECM). MODELS QX56. *PE

Source components: ENGINE AND ENGINE COOLING:ENGINE.

Source record 10042526 at NHTSA
Oct 7, 2011Service Bulletin/Repair Instructions

ITB-11-056

NHTSA communication ID: 10041745

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: REGARDING M56 AND QX56 - FUEL RAIL PRESSURE (FRP) SENSOR IS STORED IN THE ECM. *PE

Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL.

Source record 10041745 at NHTSA
May 25, 2011Service Bulletin/Repair Instructions

ITB-11-031

NHTSA communication ID: 10040027

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE IS A PROGRAMMING ENHANCEMENT AVAILABLE FOR THE 2011 QX56. *RM UPDATED 8/23/11. *PE

Source components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP.

Source record 10040027 at NHTSA
Mar 10, 2011Service Bulletin/Repair Instructions

ITB-11-020

NHTSA communication ID: 10038369

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: EXCESSIVE DOWNSHIFTING WHEN USING CRUISE CONTROL. ROUGH SHIFTING AND HESITATION/VIBRATION WHEN ACCELERATING. 2011 QX56. *RM

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:MANUAL TRANSMISSION.

Source record 10038369 at NHTSA
Sep 30, 2010Service Bulletin/Repair Instructions

ITB-09-050

NHTSA communication ID: 10031304

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB

Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.

Source record 10031304 at NHTSA
Jul 30, 2010Service Bulletin/Repair Instructions

ITB-10-049

NHTSA communication ID: 10033845

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: ILLUMINATED KICK PLATE INSTALLATION INSTRUCTIONS HAS BEEN REVISED. CHANGES HAVE BEEN MADE TO STEP 5, WIRING HARNESS INSTALLATION. THE KICK PLATE MAY NOT ILLUMINATED IF THE REVISED DOCUMENT IS NOT CAREFULLY FOLLOWED. *PE

Source components: ELECTRICAL SYSTEM:WIRING.

Source record 10033845 at NHTSA
Apr 27, 2010Service Bulletin/Repair Instructions

ITB-10-027

NHTSA communication ID: 10032994

NHTSA source summary · Original PDF not reviewed by Recallfolio

INFINITI: A XENON HEADLAMP IS NOT FUNCTIONING BECAUSE OF AN ISSUE INSIDE THE HEADLAMP ASSEMBLY (AN INTERNAL ISSUE). REFER TO THE APPROPRIATE SERVICE MANUAL, FOLLOW THE DIAGNOSTIC AND REPAIR INFORMATION FOR XENON HEADLAMPS. *PE

Source components: EXTERIOR LIGHTING:HEADLIGHTS.

Source record 10032994 at NHTSA