The manufacturer’s record · Page 2 of 2

2013 Infiniti G37
Manufacturer communications & TSBs.Page 2

Original record summaries, dates and identifiers for this model-year. Records 101–125 of 125, ordered newest first. Dated records on this page: Dec 21, 2012–Sep 3, 2014.

Back to 2013 Infiniti G37 problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Sep 3, 2014Service Bulletin/Repair Instructions

ITB14044

NHTSA communication ID: 10192433

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM: The rear brakes squeak when braking while the brakes are at normal operating temperature AND the applied vehicle is equipped with single piston rear brake calipers. ACTION: Replace the hardware on both rear brake calipers with the kit listed in PARTS INFORMATION in this bulletin. NOTE: Machining of the rotors is not necessary. Refer to the Electronic Service Manual (ESM), section BR-Brake System, for removal and installation. See this bulletin for further detail.

Source components: SERVICE BRAKES, HYDRAULIC.

Source record 10192433 at NHTSA
Jul 7, 2014Service Bulletin/Repair Instructions

ITB14030

NHTSA communication ID: 10192401

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If the battery becomes disconnected or discharged while the retractable hard top is in any position other than fully closed or fully retracted, the retractable hard top control may stop operating and the following DTCs will be stored: B1707 and B1708. Other retractable hard top related DTCs may also be found stored. To restore operation: (1) close the roof fully manually; (2) erase the DTC(s); and (3) perform hard top control unit initialization. This bulletin provides the procedures to restore retractable hard top control operation. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:ROOF AND PILLARS.

Source record 10192401 at NHTSA
Jun 24, 2014Service Bulletin/Repair Instructions

ITB10029A

NHTSA communication ID: 10192396

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10192396 at NHTSA
Apr 30, 2014Service Bulletin/Repair Instructions

ITB14023

NHTSA communication ID: 10192357

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If the hydraulic unit assembly (pump assembly) needs to be tested for any reason, the convertible top should not sink or drop further than 250 mm (9.84 inches) within one (1) minute or less when opened as shown in Figure 1. - If the convertible top sinks further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly needs to be replaced. - If the convertible top does not sink further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly is OK. NOTE: This instruction supersedes the previous 15 mm measurement threshold specified in SIR video # 165. CAUTION: The convertible top should only be partially opened for service and should not be left in this position as damage may result. See this bulletin for further detail.

Source components: EQUIPMENT · STRUCTURE:BODY:ROOF AND PILLARS.

Source record 10192357 at NHTSA
Apr 29, 2014Service Bulletin/Repair Instructions

ITB14020

NHTSA communication ID: 10192355

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM:WIRING · EQUIPMENT.

Source record 10192355 at NHTSA
Apr 7, 2014Service Bulletin/Repair Instructions

ITB14014

NHTSA communication ID: 10192345

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.

Source components: POWER TRAIN · STEERING.

Source record 10192345 at NHTSA
Feb 13, 2014Service Bulletin/Repair Instructions

ITB13056A

NHTSA communication ID: 10192323

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM: The MIL is ON and one or both of the following DTCs are found stored in the ECM: - P0139 (heated oxygen sensor 2 (B1) circuit slow response) - P0159 (heated oxygen sensor 2 (B2) circuit slow response) ACTION: 1. Confirm this bulletin applies. - Compare the vehicle's current ECM part number to those listed in Table A (see page 4). 2. If the ECM part number does not match one listed in Table A, this bulletin does not apply. Go back to ASIST for further diagnostic and repair information. 3. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.

Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).

Source record 10192323 at NHTSA
Jan 27, 2014Service Bulletin/Repair Instructions

ITB08024C

NHTSA communication ID: 10192314

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.

Source components: AIR BAGS · ELECTRICAL SYSTEM.

Source record 10192314 at NHTSA
Jan 13, 2014Service Bulletin/Repair Instructions

ITB14002

NHTSA communication ID: 10192294

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.

Source components: ENGINE · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).

Source record 10192294 at NHTSA
Aug 27, 2013Service Bulletin/Repair Instructions

ITB92069D

NHTSA communication ID: 10192235

NHTSA source summary · Original PDF not reviewed by Recallfolio

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.

Source components: EQUIPMENT · WHEELS.

Source record 10192235 at NHTSA
Aug 26, 2013Service Bulletin/Repair Instructions

ITB13006A

NHTSA communication ID: 10192232

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulletin for further details.

Source components: ELECTRICAL SYSTEM.

Source record 10192232 at NHTSA
Jul 26, 2013Service Bulletin/Repair Instructions

ITB13028

NHTSA communication ID: 10192224

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION When the headlamp switch is set to the AUTO position, AND the fog lamp switch is turned ON, ... the fog lamps and headlamps are designed to come on, regardless of ambient lighting. If the customer would prefer that both the headlamps and fog lamps not come on during daylight conditions while in AUTO mode, perform the steps in this bulletin to disable the fog lamp override feature. See this bulletin for more detail.

Source components: ELECTRICAL SYSTEM · VISIBILITY.

Source record 10192224 at NHTSA
Jul 25, 2013Service Bulletin/Repair Instructions

ITB11066E

NHTSA communication ID: 10192221

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.

Source components: FUEL SYSTEM, GASOLINE.

Source record 10192221 at NHTSA
Jul 25, 2013Service Bulletin/Repair Instructions

ITB13027

NHTSA communication ID: 10192220

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur - When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to - Follow information in the appropriate Service Manual - Use CONSULT-III plus to perform configuration - Select the correct vehicle in CONSULT-III plus - Confirm the VIN is correct (matches the vehicle) in CONSULT-III plus - Select/install the correct configuration

Source components: AIR BAGS · EQUIPMENT · VEHICLE SPEED CONTROL.

Source record 10192220 at NHTSA
Jul 23, 2013Service Bulletin/Repair Instructions

ITB00024F

NHTSA communication ID: 10192219

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.

Source components: SERVICE BRAKES · STEERING · SUSPENSION.

Source record 10192219 at NHTSA
Jul 23, 2013Service Bulletin/Repair Instructions

ITB04038A

NHTSA communication ID: 10192218

NHTSA source summary · Original PDF not reviewed by Recallfolio

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.

Source components: SERVICE BRAKES · STEERING · WHEELS.

Source record 10192218 at NHTSA
Jun 27, 2013Service Bulletin/Repair Instructions

ITB13022A

NHTSA communication ID: 10192201

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION - The Applied Vehicles listed in this bulletin may arrive at the dealer with a "Power Cut OFF Switch" (see Figure 1). - This Power Cut Off Switch should have been removed before the vehicle was shipped to the dealer. In a few cases, a vehicle may arrive at the dealer with the switch still installed. - If a vehicle arrives at the dealer with a Power Cut Off Switch installed, it must be removed during the vehicle PDI. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10192201 at NHTSA
Jun 7, 2013Service Bulletin/Repair Instructions

ITB98011F

NHTSA communication ID: 10192191

NHTSA source summary · Original PDF not reviewed by Recallfolio

As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.

Source components: ELECTRICAL SYSTEM.

Source record 10192191 at NHTSA
May 21, 2013Service Bulletin/Repair Instructions

ITB13019A

NHTSA communication ID: 10192182

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM: The MIL is on with DTC P0710 (Transmission Fluid Temperature Sensor A) stored in the ECM only. NOTE: The DTC P0710 will only set in the ECM. If the DTC is set in both the ECM and TCM, this TSB does not apply. Refer to ASIST and the ESM for further diagnosis for DTC P0710. ACTION: Confirm this bulletin applies. * Check and compare your Current TCM Part Number to Table A on page 4. Please see this bullleitn for further details.

Source components: BACK OVER PREVENTION.

Source record 10192182 at NHTSA
Apr 4, 2013Service Bulletin/Repair Instructions

ITB13013

NHTSA communication ID: 10192161

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM.

Source record 10192161 at NHTSA
Apr 3, 2013Service Bulletin/Repair Instructions

ITB13012

NHTSA communication ID: 10192157

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.

Source components: SEAT BELTS · VEHICLE SPEED CONTROL.

Source record 10192157 at NHTSA
Mar 22, 2013Service Bulletin/Repair Instructions

ITB13008

NHTSA communication ID: 10192149

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. >Please see Service procedure for 2007-2011 Versa torque specifications on page 5. See this bulletin for further detail.

Source components: BACK OVER PREVENTION · EQUIPMENT · POWER TRAIN · WHEELS.

Source record 10192149 at NHTSA
Mar 19, 2013Service Bulletin/Repair Instructions

ITB99001A

NHTSA communication ID: 10192146

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.

Source components: SUSPENSION.

Source record 10192146 at NHTSA
Feb 15, 2013Service Bulletin/Repair Instructions

ITB11014B

NHTSA communication ID: 10192126

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.

Source components: STRUCTURE.

Source record 10192126 at NHTSA
Dec 21, 2012Service Bulletin/Repair Instructions

ITB11005B

NHTSA communication ID: 10192101

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: - Make sure to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.

Source components: WHEELS.

Source record 10192101 at NHTSA