The vehicle dossier US · 2023
2023 Honda
HR-VProblems & recalls
686 distinct owner reports in the NHTSA snapshot. Visibility appears in 397 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 686 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 4 years with reports.
13,481 miles is the median among 68 reports with usable mileage. The middle half spans 9,000–22,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
3 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
STEERINGCampaign 24V744000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Manufacturer’s stated response
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Manufacturer campaign: SJS, MJU, QJT, VJV
Read campaign 24V744000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 23V858000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Manufacturer’s stated response
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Manufacturer campaign: KGC, KGD
Read campaign 23V858000 at NHTSASEAT BELTS:FRONTCampaign 23V782000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Manufacturer’s stated response
Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Manufacturer campaign: MG7, NG5
Read campaign 23V782000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
26 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
ATI&10232025901Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when…NHTSA ID 11024907
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11024907 at NHTSAATI&10212025902Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when…NHTSA ID 11024881
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11024881 at NHTSAATI&10072025901Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when…NHTSA ID 11024244
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11024244 at NHTSAA25-072Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.NHTSA ID 11022037
Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11022037 at NHTSAA20030BService News - From our investigation, we've found the reason could be customers are trying to pull open the fuel fill door, not realizing it's been locked by the Walk Away Auto Lock feature. When activated, the Walk Away Auto …NHTSA ID 11019865
Service News - From our investigation, we've found the reason could be customers are trying to pull open the fuel fill door, not realizing it's been locked by the Walk Away Auto Lock feature. When activated, the Walk Away Auto Lock feature locks all the doors, including the fuel fill door, when your customer walks away from the vehicle with the key fob. Pulling on the fuel fill door while it's locked can break the clip.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11019865 at NHTSAA24-012Service Bulletin - During the assembly process for some vehicles, the sealer used to secure the rear glass have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as t…NHTSA ID 11007892
Service Bulletin - During the assembly process for some vehicles, the sealer used to secure the rear glass have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11007892 at NHTSAONL6GL09042024Owner Notification Letter - During the assembly process for some vehicles, the sealer used to secure the rear glass may have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass o…NHTSA ID 11007654
Owner Notification Letter - During the assembly process for some vehicles, the sealer used to secure the rear glass may have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11007654 at NHTSAA24-094Service Bulletin - While driving at highway speeds, clients may find that the steering wheel does not automatically return to center.NHTSA ID 11005731
Service Bulletin - While driving at highway speeds, clients may find that the steering wheel does not automatically return to center.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 11005731 at NHTSAABOM07172024901Dealer Message - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used to …NHTSA ID 11005273
Dealer Message - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used to secure the rear glass may come into contact with the heating elements of the defroster, leading to a hot spot and weakening of the glass over time as the defroster is used.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11005273 at NHTSAA24-012Service Bulletin - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used t…NHTSA ID 11005188
Service Bulletin - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used to secure the rear glass may come into contact with the heating elements of the defroster, leading to a hot spot and weakening of the glass over time as the defroster is used.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11005188 at NHTSAATI&07082024904Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may…NHTSA ID 11004267
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or popping noise when adjusting temperature. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11004267 at NHTSAATI&05172024904Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may…NHTSA ID 11000277
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or popping noise when adjusting temperature. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11000277 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire PlateRQ24006
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Recorded closure: Mar 26, 2025
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