2011 GMC SIERRA 2500 Manufacturer communications & TSBs.Page 9
Original record summaries, dates and identifiers for this model-year. Records 801–900 of 1,577, ordered newest first. Dated records on this page: Apr 27, 2015–Nov 30, 2015.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Nov 30, 2015Service Bulletin/Repair Instructions
PIP5232B
NHTSA communication ID: 10115143
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of poor radio hands-free voice recognition performance or sound quality after OnStar upgrade.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a steering wheel vibration. Some customers may be looking to add steering stabilizer. Technician may find that a steering stabilizer is listed in the parts catalog group but is not intended to address vibrations or brake pulsations.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a customer?s request to remove or disable the Bi-Fuel Compressed Natural Gas system. General Motors does not condone the removal of the original equipped Compressed Natural Gas systems.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that engine runs and idles rough. Technician will find P0171 and or P0174. Technician will need to inspect the positive crankcase ventilation tube for a vacuum leak on the left side of the engine. Replace positive crankcase ventilation air tube and cover it with conduit to protect from repeat damage.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
Source components: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the inside door panel material appearing to be pulling back from the door panel backing. Technician will check the windows for aftermarket window tint. Since this failure is not the result of a manufacturer defect, it would not be considered for coverage under a General Motors Warranty.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a hard start when the engine is hot. If the fuel found in the vehicle has an American Petroleum Institute specific gravity reading of 39 - 44, and the fuel sample you used for comparison has an American Petroleum Institute specific gravity reading of 30 - 39, drain the fuel system and refill with a known good diesel fuel and retest.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinders, valve train components, and DTC P003A or P111D set.
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides service personnel with a guide to determine which SI documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor message displayed, and a Reductant Fluid Quality Test status that will Pass, Time Out, Fail or Interrupt and other DEF messages that maybe observed.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center.
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a Antilock Braking System Malfunction Indicator Lamp on. Technician will find the scan tool will not communicate with the Electronic Brake Control Module. Technician will check the Yaw and Lateral Accelerometer Sensor and the Steering Wheel Angle Sensor supply voltage circuit 2087 Dark Green shorted and pulling down the internal circuitry of the Electronic Brake Control Module. Not all vehicles use circuit 2087 to supply voltage to the Steering Wheel Angle Sensor, so be sure to check Service Information for the specific vehicle that is being serviced. If circuit 2087 is backed out of the EBCM connector and communication returns, inspect for either this circuit being shorted to ground or for a sensor concern. Technician will repair the circuit as necessary and reroute to prevent the concern from reoccurring. If the technician is working on a full-size or utilities that have aftermarket lift kits the wheel speed sensor may be broken or shorted. Technician will repair the circuit as necessary.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the air conditioner blows warm air. If normal diagnostics from service information does not lead to a correction and it is found that the air conditioning compressor is not engaging check for any communication codes in the vehicle and address them first. It has been found in some cases that there is no communication with the sensing and diagnostic module that was causing the air conditioning compressor to not engage.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have windows inoperative while the engine is running but work when the engine is off. Technician should look for aftermarket parts and remove them and retest the windows before any in depth diagnostics are performed.
Source components: ELECTRICAL SYSTEM · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Part number 12638502 has been placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern that the oil pressure, oil level and/or the coolant temperature gauge fluctuates. Technicians may find one or more of various DTCs set.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct customer concerns of an exhaust leak or vibration/rattle noise at approximately 900 RPM, fuel smell/white smoke noted intermittently (usually after coming to a stop), and/or an oily substance noted on exhaust downpipe.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on or a low oil pressure indicated after an oil change. Technician may find Diagnostic Trouble Code P0521. Inspect the engine for any oil leaks and repair if need. Technician should change the engine oil and replace the oil filter using a PF48e type filter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GM: THERE MAY BE A FUEL SMELL WHEN DRIVING THE VEHICLE. THERE MAY ALSO BE AN EXHAUST LEAK OR RATTLE NOISE. *RM UPDATED 9/10/12. *PE UPDATED 05/3/2013 *JS UPDATED 1/6/14. *PE UPDATED 2/3/16. *PE
Source components: ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with Information for Identifying non-GM ECM calibration use and Power-Up hardware detection in Duramax? diesel engines ? Photograph Tech 2® Calibration IDs, Calibration Verification Numbers (CVNs) and Transmission Data Screen.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of additional information while diagnosing a diagnostic trouble code P0420. Check for a possible leak in the exhaust system behind the bank one number 2 oxygen sensor. If a leak is found or there is an aftermarket utility bed or trailer hitch installed. Check for a minimum clearance of 1.5 to 2 inches of the exhaust system. Install a new clamp and torque it to 40.5 foot pounds.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only)
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that replacement transfer case halves will not be threaded. No additional thread tapping will be necessary to assemble the transfer case as the attaching metric bolts are self-tapping. Drive the bolts into the new case and torque them to specification.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician should follow all published Service Information diagnosis. When using a scan tool if the oil pressure is low but the oil pressure at the oil filter housing is correct, technician should inspect the Valve Lifter Oil Filter for debris/sludge that could be restricting oil flow to the oil pressure sensor. Technician should remove the Valve Lifter Oil Filter and clean it. If the Valve Lifter Oil Filter cannot be cleaned replace it.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of additional steps for diagnosing General Motors high speed local area network. This should only be used if normal service information doesn?t lead to a diagnosis this is not a replacement for normal service information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with additional information while diagnosing a diagnostic trouble code P0420. Check for a possible leak in the exhaust system behind the bank one number 2 oxygen sensor. If a leak is found or there is an aftermarket utility bed or trailer hitch installed. Check for a minimum clearance of 1.5 to 2 inches of the exhaust system. Install a new clamp and torque it to 40.5 foot pounds.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
NHTSA source summary · Original PDF not reviewed by Recallfolio
15114 - SPECIAL COVERAGE. ON SOME 2010-2012 MODEL YEAR CHEVROLET SILVERADO HD AND GMC SIERRA HD OR 2011-2012 CHEVROLET EXPRESS AND GMC SIERRA HD VEHICLES EQUIPPED WITH A 6.6L DURAMAX DIESEL ENGINE (RPO LML, LGH) THE MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE DUE TO A CONDITION WITH THE GLOW PLUGS. WHEN DIAGNOSED, REPLACEMENT OF ONE OF THE ENGINES GLOW PLUGS MAY BE REQUIRED. NO DRIVABILITY ISSUES ARE GENERALLY ASSOCIATED WITH THIS ISSUE, BUT HARDER STARTING IN COLD AMBIENT TEMPERATURES MAY BE NOTED. DEALERS ARE TO REPLACE THE AFFECTED GLOW PLUG.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14652 - SPECIAL COVERAGE. ON SOME 2010-2012 MODEL YEAR CHEVROLET EXPRESS AND GMC SAVANA VEHICLES AND 2011-2012 MODEL YEAR CHEVROLET SILVERADO HD AND GMC SIERRA HD VEHICLES THAT ARE EQUIPPED WITH A 6.6L DIESEL ENGINE (LML/LGH), A MALFUNCTION-INDICATOR LIGHT (MIL) MAY ILLUMINATE DUE TO AN OFFSET IN THE TEMPERATURE SENSOR IN THE DIESEL-EMISSION-REDUCTION FLUID (DEF) TANK RESERVOIR, INCREASED TANK-HEATER RESISTANCE, OR REDUCTANT-SYSTEM PERFORMANCE. DEALERS ARE TO REPLACE THE DEF TANK RESERVOIR AND/OR SUPPLY MODULE PUMP.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin adds the 2016 model year to repair information for lubricating the rear leaf springs to correct a customer concern for a squeak noise from rear of vehicle.
Source components: SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct customer concerns of loss of high speed GMLAN communications, intermittent no crank, IP gauge fluctuation, intermittent door lock cycling /chime operation, various IP warning lamps illuminated, transmission may not shift, communication DTCs U0073, U0100, U0101, U0102, U0109, U0121 or U0140 set.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released. Other vehicles technician will need to check the Body Control Module and the scan tool to insure the latest calibration are installed in both. Then use the scan tool to check Reductant System Data in the Engine Control Module. Ensure that all three diesel exhaust fluid level sensors are active with the diesel exhaust fluid tank level showing 100%. If the tank level is below 100% add up to 2 gallons of diesel exhaust fluid. After adding the fluid, use a scan tool to reset the reductant fluid tank level. When the reductant level warning shows "none" the diesel exhaust fluid system reset and reprogram is complete.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · FUEL SYSTEM, DIESEL · FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0011. If the technician has followed all published Service Information diagnosis and has not come to a conclusion, technician should check the oil pressure at the oil pressure sender. Then the number two cam bearing should be inspected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14653 - SPECIAL COVERAGE. SOME 2010-2014 MODEL YEAR CHEVROLET EXPRESS, 2011-2014 MODEL YEAR CHEVROLET SILVERADO HD, 2010-2014 MODEL YEAR GMC SAVANA AND 2011-2014 MODEL YEAR GMC SIERRA HD VEHICLES EQUIPPED WITH A 6.6L ENGINE (RPO LML OR LGH), MAY HAVE A CONDITION WHERE THE INDIRECT FUEL INJECTOR CAN BECOME STUCK IN THE CLOSED POSITION OR CAN HAVE LOW FLOW. THIS CONDITION COULD RESULT IN THE ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT (MIL). DEALERS ARE TO REPLACE THE INDIRECT FUEL INJECTOR AS NECESSARY WITH AN IMPROVED SERVICE PART.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a lack of power on initial acceleration from a stop when the ambient temperature is approximately 103 Fahrenheit or greater and may include engine detonation or pre-ignition type events as temperatures approach 120 Fahrenheit. Technician will need to perform published Service Information diagnosis first. If Service Information diagnosis does not isolate the cause of this concern, take a Tech 2 snapshot of the concern happening and note the Spark Parameter in the Ignition Data List. If it drops near/below 0 degrees during the concern, check if there is a cylinder that shows any knock. If there is a knock in any cylinder perform a top engine clean. If the concern is still present, then switching to premium fuel (91 octane or higher) with detergents (Top tier fuel) when ambient temperatures exceed 110 Fahrenheit degrees, this should provide a slight improvement in engine performance when ambient temperatures are high especially as temperatures approach 120 Fahrenheit degrees.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition. If any weight parameter is exceeded such as the Front Gross Axle Weight Rating, Rear Gross Axle Weight Rating, Gross Vehicle Weight Rating, or Gross Combined Weight Rating the load must be reduced before investigating further. If evaluation of the trailer?s brakes indicates trailer brake capability is adequate, adjust brake controller per the Trailer Gain Adjustment Procedure described in the Driving and Operating section of the Owner?s Manual and evaluate truck and trailer combination for braking shudder.
Source components: ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL · EQUIPMENT · SERVICE BRAKES, HYDRAULIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a hard start or a no start. Technician may find Diagnostic Trouble Code DTCs P0087, P0088, P0191 or P128E. Technician will need to follow all Service Information diagnose for the Diagnostic Trouble Code. If the current Service Information diagnostic has led to Fuel Injection Pump replacement, Fuel Pressure Regulator 1 must be inspected for magnetic metal debris. If there is a questionable amount of magnetic debris found on Pressure Regulator 1 remove the Fuel Rail Pressure Sensor and/or Fuel Pressure Regulator 2 to inspect for magnetic metal debris. If technician will need to replace all of the parts listed under the latest version of PIP4949 found in the Service Forms section of Global Connect if debris is found. Clean and flush all fuel chassis lines, filter pipes, and other engine mounted fuel system pipes not replaced. Also the fuel filter housing must be cleaned with a new fuel filter installed. Then the fuel tank and fuel sender must be cleaned and flushed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on or a low oil pressure indicated after an oil change. Technician may find Diagnostic Trouble Code P0521. If Diagnostic Trouble Code P0521 setting in cold weather and it has a PF48E oil filter, change the filter to a UPF48R if one is available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on or a low oil pressure indicated after an oil change. Technician may find Diagnostic Trouble Code P0521. If Diagnostic Trouble Code P0521 setting in cold weather and it has a PF48E oil filter, change the filter to a PF48 if one is available. If there is no availability of oil filter PF48 use oil filter UPF48R.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to correct a customer concern that the low beam headlamp is inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides additional information to the technician when replacing the Duramax Diesel head gasket. This is a supplement to procedure found in Service Information. The left and right cylinder head gaskets are not interchangeable and will block oil and coolant passages if installed incorrectly resulting in severe damage to the engine. Technician is not use any power sanding devices, wire brush or wheel as well as any chemical cleaning agents to clean the gasket surface. Leave the gaskets in the package until the surfaces are ready to install them. Do not set the gaskets on workbenches or tool boxes to avoid introduction of foreign debris. The cylinder head surface is not to be machined measure the head for warpage with a straight edge and feeler gauge replacing the head with warpage in excess of .1 millimeter. All M12 head bolts must be replaced however the M8 bolts can be reused. Install 2 head bolts secured at minimal torque to minimize the chance of introducing foreign material. Use a paint pen on the M12 bolts marking the head of each bolt indicating which of the 4 torque steps have been completed to prevent missing a step or doing a step twice.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to help educate them on the many various combinations of engines, interfacing equipment and vehicle usage which may cause higher than expected oil consumption.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician when replacing the accessory headrest digital video disc monitor to check the control module manufacture part number. If the control module number is CBX-3010G7GM and a monitor needs to be replaced, the control module will also need to be replaced with the upgraded part number SCBX-3010G7GM to avoid compatibility issues.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12050C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE, EXTENDED TO 4/30/16). CERTAIN 2011-2012 MODEL YEAR CHEVROLET EXPRESS AND GMC SAVANA VEHICLES, AND CHEVROLET SILVERADO AND SUBURBAN, AND GMC SIERRA AND YUKON XL 2500 SERIES VEHICLES, ALL EQUIPPED WITH A 10.5" REAR AXLE, MAY HAVE A CONDITION IN WHICH THE REAR AXLE RIGHT-HAND SIDE BEARING ADJUSTER CLIP AND BOLT MAY COME LOOSE WITHIN THE REAR AXLE. IF THIS OCCURS, A GRINDING NOISE AND A VEHICLE VIBRATION WOULD BE NOTICEABLE WHEN THE VEHICLE IS IN MOTION. IF THE ADJUSTOR OR BOLT PUNCTURES THE DIFFERENTIAL COVER PAN, A FLUID LEAK COULD DEVELOP. IF ENOUGH FLUID WERE TO LEAK OUT, THE DRIVER MAY HEAR INCREASING NOISE, ADDITIONAL VEHICLE VIBRATION, AND SMELL BURNT AXLE LUBRICANT. IF THE DRIVER IGNORES THESE WARNINGS AND CONTINUES TO DRIVE THE VEHICLE, A SLOW LOSS OF VEHICLE MOTION COULD OCCUR. DEALERS ARE TO INSPECT AND, IF NECESSARY, REPAIR THE REAR AXLE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.