2018 Ford MUSTANG Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–198 of 198, ordered newest first. Dated records on this page: Oct 6, 2017–Aug 6, 2020.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Aug 6, 2020Service Bulletin/Repair Instructions
TSB 20-2255
NHTSA communication ID: 10179117
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Source components: SEATS · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 F-150/Raptor, 2018 Expedition/Mustang/Navigator vehicles equipped with a 10R80 automatic transmission and built on or before 20-Nov-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0741 and P1744 in the powertrain control module (PCM) or transmission control module (TCM). This may be due to a sticking torque converter clutch (TCC) valve in the main control valve body assembly. To correct the condition, follow the Service Procedure to replace the main control valve body.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
On some of the affected vehicles, the gearshift lever reverse lockout feature may not function as intended if the gearshift lever assembly becomes damaged during an aggressive shift event. This may cause some difficulty shifting into first gear because the gearshift lever can travel to reverse without having to lift the reverse lockout mechanism. If the vehicle is in reverse gear, the driver will receive an overt indicator with the reverse backup camera display appearing. The driver can only shift to reverse when the vehicle is stopped.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be unavailable for about 10 minutes while this update takes place. This may be due to the TCU still in factory mode. Using the appropriate Ford diagnostic scan tool, check the TCU_AUTHSTATE PID status showing Factory Mode. To correct this condition, perform programmable module installation (PMI) on the telematics control unit (TCU). Once PMI is completed, ensure the TCU_AUTHSTATE PID in service tool no longer displays Factory Mode. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM) section 415-00. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Mustang vehicles equipped with a 5.0L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0420 and/or P0430. This may be due to the operation of the PCM. To correct the condition, follow the Service Procedure steps to replace the affected catalytic converter and reprogram the powertrain control module (PCM).
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Mustang GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a transmission output shaft flange nut that has come loose, allowing the output shaft tone ring to move in relation to the output shaft causing an erroneous signal. To resolve the condition, follow the Service Procedure steps to replace the output shaft flange nut.
Source components: POWER TRAIN · VEHICLE SPEED CONTROL:CRUISE CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Mustangs may exhibit a driveline vibration after removal and installation of the drive pinion flange. This may be due to improper removal and installation of the drive pinion flange. It is critical to reinstall the drive pinion flange in the same orientation on the drive pinion stem as it was before it was removed. Mark the drive pinion flange and the drive pinion stem before removing the flange to make sure that it is reinstalled on the stem in the same orientation as it was before removal. Refer to Workshop Manual (WSM), Section 205-02.
Source components: POWER TRAIN · POWER TRAIN:DRIVELINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Mustang GT/GT350/GT350R Coupe vehicles equipped with Michelin Pilot Sport Cup 2 tires may exhibit tires which appear to have worn treads even when the tires are new or have low miles. This may be due to the fact that these tires come from the factory with a tread design which has shallower tread depth than most tires. There are also fewer grooves molded into the surface of the tire, with some areas of the tire showing no tread at all. Before condemning these tires as excessively worn, ensure that you are familiar with how these tires appear when new.
NHTSA source summary · Original PDF not reviewed by Recallfolio
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 F-150 and Mustang vehicles equipped with a 5.0L engine may exhibit a light to moderate knocking type noise at idle (600-700 RPM) that is sometimes described as a quiet diesel type sound. The noise is usually more prominent on the passenger side of the vehicle toward the rear of the engine. As the engine comes up to operating temperature, the noise level increases slightly. This noise is not detrimental to engine function and has no short or long term effects on engine durability. This an operating characteristic of the 5.0L engine and no repairs should be attempted. Refer to the Service Procedure
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 F-150 and Mustang vehicles equipped with a 5.0L engine built on or before 30-Apr-2019 may exhibit a chirping type noise from the upper engine front cover area at warm or hot idle. This noise may sound similar to a front engine accessory drive (FEAD) chirp noise. This may be due to the primary timing chain tensioner oil pressure relief valve. To correct the condition, replace the primary timing chain tensioners. Follow the Service Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 47911 - 2018-2019 F-150/Mustang - 5.0L - Chirping Noise From Engine Compartment At Idle Some 2018-2019 F-150 and Mustang vehicles equipped with a 5.0L engine may exhibit a chirping type noise from the upper right side of the engine at a warm or hot idle. This noise may sound similar to a front engine accessory drive (FEAD) chirp noise. If the noise persists with the FEAD belt removed and is isolated to the front cover area, this noise may be due to the primary timing chain tensioner. This noise will not result in any engine durability concerns. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Mustang GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a transmission output shaft flange nut that has become loose, allowing the output shaft tone ring to move in relation to the output shaft causing an erroneous signal. To resolve the condition, replace the output shaft flange.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor assembly is available separately (14547) and replacement of the complete seat frame assembly (9661711) may not be required. Refer to Workshop Manual, Section 501-10A for seat track motor removal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
Source components: ELECTRICAL SYSTEM · SEATS · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-150, 2018-2019 Expedition/Navigator/Mustang, 2019 Ranger vehicles equipped with a 10R80 transmission may exhibit a whine noise. This may occur at idle and while driving coming from the bell housing and front pan area of the transmission. The whine noise may become louder when at operating temperature and increases with higher engine RPM in the PARK position. A small amount of whine noise is considered to be characteristic of the 10R80 transmission due to the offset gear drivetrain in the front support and has no effect on durability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-150, 2018-2019 Expedition/Navigator/Mustang, 2019 Ranger vehicles equipped with a 10R80 transmission may exhibit a whine noise. This may occur at idle and while driving coming from the bell housing and front pan area of the transmission. The whine noise may become louder when at operating temperature and increases with higher engine RPM in the PARK position. A small amount of whine noise is considered to be characteristic of the 10R80 transmission due to the offset gear drivetrain in the front support and has no effect on durability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes prior to programing. Delete all previous session files for the vehicle and do not install the TCU fuse until a new IDS session has been started. Once the new session has been started and the fuse reinstalled, the TCU can be programmed. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles equipped with a 5.0L engine and a manual transmission may exhibit an inability to engage third and fourth gear. This may be due to a broken 3-4 shift fork. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Mustang vehicles built on or before 17-Oct-2018 equipped with a 2.3L EcoBoost engine and operating in altitudes of 1067 meters (3500 feet) above sea level and higher may exhibit an illuminated MIL with only DTC P0068 stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 F-150 and 2018-2019 Mustang vehicles equipped with a 5.0L engine may exhibit an illuminated MIL with DTCs P0390 and/or P0394 stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Source components: ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Mustang vehicles built on or before 17-Oct-2018 and equipped with a 2.3L engine may exhibit an illuminated MIL with DTC P0420. Follow the Service Procedure steps to correct the condition.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start, no crank conditions or the IPC inoperative. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles equipped with a 5.0L engine built on or before 16-Apr-2018 may exhibit an Exhaust Mode Selection Not Available or Drive Mode Not Available message displayed in the instrument panel cluster (IPC). This may occur when attempting to change the exhaust mode or drive mode. Follow the Service Procedure steps to correct the condition.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Shelby GT350 and GT350R vehicles may require brake service or repairs to be performed. The vehicles should not have the brake rotors machined when servicing the brake system. Replacement of brake rotors is the only acceptable service of brake rotors on GT350 and GT350R vehicles. GT350 and GT350R vehicles are equipped with a brake system designed for high speed and superior fade resistance. Occasional brake squeal and elevated levels of brake dust may occur. This is normal and does not affect brake system performance. Refer to the Workshop Manual (WSM) Section 206-00 and the Mustang Owner's Manual and the Shelby GT350 Owner's Manual Supplement for further information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles equipped with the digital IPC may exhibit a "Service Tire Mobility Kit" message being displayed in the IPC, or personality settings which the customer set not being properly retained within the IPC. Reprogram the IPC using the appropriate Ford scan tool or equivalent release 109.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 F-150, 2018 Expedition/Navigator, 2018-2019 Mustang vehicles equipped with a 10R80 transmission may exhibit a whine noise. This may occur at idle and while driving coming from the bell housing and front pan area of the transmission. The whine noise may become louder when at operating temperature and increases with higher engine RPM in the Park position. A small amount of whine noise is considered to be characteristic of the 10R80 transmission due to the offset gear drivetrain in the front support and has no effect on durability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Mustang vehicles equipped with a 5.0L engine and a manual transmission may exhibit an inability to drive the vehicle in first and/or second gear. This may be due to a broken 1-2 shift fork. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start, no crank conditions or the IPC inoperative. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles equipped with a 5.0L engine and a manual transmission may exhibit an inability to engage third and fourth gear. This may be due to a broken 3-4 shift fork. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang GT350 vehicles may exhibit what appears to be an oil leak originating from the engine oil drain plug, especially at the time the vehicle has been delivered to the dealer or during PDI. Before attempting any repairs to resolve this, it's advised to confirm that there is actually a persistent oil leak. The normal production process used to build the engine may result in a small amount of residual oil on the oil pan near the drain plug. Additionally, the design of the drain plug may cause a small amount of oil to be trapped in the drain plug bore after an oil change, and this oil may seep out a short time after an oil change. This may also cause the appearance of a persistent leak from the drain plug. No action needs to be taken unless the leak persists.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Mustang GT350s may exhibit an engine oil leak that appears to be originating from the oil filter adapter or oil cooler. If the leak appears to be originating from the oil cooler, be aware that the leak may actually be originating from the oil filter adapter, and oil may run down the oil cooler tubes and drip off of the cooler, making it appear that the leak is originating from the oil cooler. If the true source of the leak is caused by a damaged O-ring where the oil cooler tubes meet the oil filter adapter, be aware that these O-rings are now available as a separate service part from the oil cooler tubes. Replacement O-rings can be ordered using part number FR3Z-00815-A. For claiming, use causal part 6B850 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles equipped with a 10R80 transmission may exhibit a concern of no upshift past second gear or not achieving third gear ratio with DTCs P0757 and P2701. This concern may be caused by a damaged one-way clutch. To resolve this condition, replace the complete front support assembly (7A130) which includes the one-way clutch as well as any other parts that are found to be damaged.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 F-150/Raptor, 2018 Expedition/Mustang/Navigator vehicles equipped with a 10R80 automatic transmission and built on or before 20-Nov-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0741 and P1744 in the powertrain control module (PCM) or transmission control module (TCM). This may be due to a sticking torque converter clutch (TCC) valve in the main control valve body assembly. Follow the Service Procedure steps to correct the condition.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles equipped with the digital IPC may exhibit a "Service Tire Mobility Kit" message being displayed in the IPC, or personality settings which the customer set not being properly retained within the IPC. Reprogram the IPC using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 109.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Expedition/F-150/Mustang/Navigator vehicles equipped with a 10R80 automatic transmission and built on or before 30-Nov-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0721 in the powertrain control module (PCM) or transmission control module (TCM). Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes then reinstall. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Mustang vehicles equipped with SYNC 3 may exhibit inoperative USB ports with the diagnostic trouble code (DTC) B1252:13 stored in the accessory protocol interface module (APIM.) This may be due to a loose connection or damage present on the cable which connects the APIM to the media hub. Follow normal Workshop Manual (WSM) diagnosis to correct this condition, while paying close attention to any damage or loose connections which may be present on this cable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4G WI-FI Hotspot if equipped. The SYNC automatic update feature must be connected to an external Wi-Fi source to function properly. No repairs should be made in attempt to correct this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor assembly is available separately (14547) and replacement of the complete seat frame assembly (9661711) may not be required. Refer to Workshop Manual, Section 501-10A for seat track motor removal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Mustang GT350 vehicles built on or before 26-Feb-2018 may exhibit an excessive panel gap where the rear bumper cover meets the rear quarter panels on either side of the vehicle. This may be due to the method used to fasten the rear bumper cover to the vehicle. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang equipped with 5.0L engines and F-150 equipped with 2.7L, 3.3L, 3.5L and 5.0L, Expedition, Navigator with 3.5L GTDI Engines may exhibit Diagnostic Trouble Code P0181(Fuel Temperature Sensor A Circuit Range/Performance) after performing Key On Engine Off(KOEO) and Key On Engine Running(KOER) diagnostic tests with cold fuel(Below 50F/10C) in vehicle fuel tank. If vehicle exhibits DTC P0181 after performing KOEO and KOER diagnostic tests, clear DTC. If DTC repeats perform updated PC/ED diagnostic routine posted on Professional Technician Society website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles equipped with a 5.0L engine and a manual transmission built on 25-Oct-2017 and through 15-Nov-2017 may exhibit an inability or difficulty to shift the vehicle into second gear. This may be due to a stack-up tolerance issue between the transmission and the shifter. Follow the Service Procedure steps to correct the condition.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang equipped with 5.0L engines and F-150 equipped with 2.7L, 3.3L, 3.5L and 5.0L engines may exhibit illuminated Malfunction Indicator Light(MIL) with Diagnostic Trouble Code P0181(Fuel Temperature Sensor A Circuit Range/Performance) stored in Powertrain Control Module(PCM) memory. DTC may set if Key On Engine Running(KOER) diagnostic routine is performed with cold fuel(Below 50F/10C) in vehicle fuel tank. Refer to the Powertrain Control/Emissions Diagnosis(PC/ED) Pin Point Test DD for normal diagnostics. If unable to determine root cause, do not replace fuel pressure/temperature sensor or Powertrain Control Module(PCM). Engineering is investigating, monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017-2018 F-150/Raptor and 2018 Expedition/Navigator/Mustang vehicles equipped with a 10R80 automatic transmission require a new automatic transmission fluid, MERCONù Ultra Low Viscosity (ULV). It is important to positively identify the transmission and service with the correct fluid. Use only Motorcraft MERCONù ULV Automatic Transmission Fluid XT-12-QULV (WSS-M2C949-A) or equivalent when servicing a 10R80 automatic transmission. Using improper transmission fluid may result in internal transmission damage. For any further questions regarding the 10R80 transmission or fluid specification for 2017-2018 F-150 or 2018 Expedition/Mustang/Navigator Refer to WSM Section 307-01 - Specifications.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang convertibles may exhibit a slow/no retraction of the driver or passenger front seat belt shoulder harness. This may be due to increased resistance of the belt going through the shoulder web guide on the seat back. To verify, remove the shoulder belt from the web guide on the seat and identify if the seat belt will now retract normally. If a slow/no retraction still exists, Refer to Workshop Manual (WSM), Section 501-20 for further diagnosis. If normal operation resumes, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Mustang vehicles with a convertible top may exhibit a condition where the top sags on one or both sides near the rear glass due to broken tension rod clips. Follow the Service Procedure steps to correct the condition.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:BODY:ROOF AND PILLARS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles equipped with a 5.0L engine and F-150 vehicles equipped with a 3.3L engine may exhibit an illuminated MIL with DTC P0111 stored in powertrain control module (PCM) memory. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for normal diagnostics. If unable to determine root cause, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents. This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents. This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles equipped with the digital IPC may exhibit a "Service Tire Mobility Kit" message being displayed in the IPC. Press the OK button on the steering wheel to clear this message from the IPC. To prevent the message from returning on the next key cycle, press the settings button on the steering wheel, and in the menu, choose advanced settings> vehicle> tire mobility kit> 4 years. This should be performed even if the 4 years selection in this menu is already selected. Do not replace the tire mobility kit. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles equipped with the digital IPC may exhibit a "Service Tire Mobility Kit" message being displayed in the IPC. Press the OK button on the steering wheel to clear this message from the IPC. To prevent the message from returning on the next key cycle, press the settings button on the steering wheel, and in the menu, choose advanced settings> vehicle> tire mobility kit> 4 years. This should be performed even if the 4 years selection in this menu is already selected. Do not replace the tire mobility kit. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles may exhibit a customer complaint of lack of on center feel or overall power steering feel performance. A new power steering control module (PSCM) calibration has been released. Reprogram the PSCM to the latest calibration using Integrated Diagnostic System (IDS) release 108.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 3504 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: STEERING · STEERING:HYDRAULIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 Mustang vehicles may exhibit a customer complaint of lack of on center feel or overall power steering feel performance. A new power steering control module (PSCM) calibration has been released. Reprogram the PSCM to the latest calibration using Integrated Diagnostic System (IDS) release 108.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 3504 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.