2023 Ford MUSTANG MACH E Manufacturer communications & TSBs.Page 1
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 180, ordered newest first. Dated records on this page: Apr 2, 2024–Aug 13, 2026.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Aug 13, 2026Service Bulletin/Repair Instructions
SSM 55080
NHTSA communication ID: 11036286
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experience a high voltage battery stop charging condition when using a direct current (DC) fast charger level 3 with diagnostic trouble codes (DTCs) P0EEE:27 and P2E53:27 stored in the on-board diagnostic control module A (SOBDM). This may be due to the SOBDM software. Replacement of the charge port will not resolve this concern. Inform customers that their vehicles can still be charged using a level 1 or level 2 alternating current (AC) charger. Engineering is currently working on a software solution expected in Q3 2026. Schedule an appointment with the customer when the repair becomes available. Monitor Professional Technician System (PTS) for additional information.
Source components: ELECTRICAL SYSTEM · FUEL/PROPULSION SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
Source components: ELECTRICAL SYSTEM · FUEL/PROPULSION SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be delivered OTA expected in late Q3 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Monitor Professional Technician System (PTS) for additional information.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a
Source components: ELECTRICAL SYSTEM · SEATS · UNKNOWN OR OTHER · VISIBILITY/WIPER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some of the vehicles listed in the Model statement above may exhibit a distorted or muffled sound originating from the center speaker. This may be due to a deformed speaker cone.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) may exhibit a battery energy control module (BECM) state of health reading that over-estimates the actual high voltage battery state of health after a BECM replacement directed by the Workshop Manual (WSM). This may be due to the software in the BECM. To correct this condition, download and run the "BECM-High Voltage Battery Capacity Relearn" application using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 10B687 and labor operations 12651D and 12651D4. The engineering team is currently working on a permanent software solution which is expected to be available in Q4 of 2026. If a vehicle exhibits this concern, submit a Global Concern Report (GCR). To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professional Technician System (PTS) Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit a report for
Source components: ELECTRICAL SYSTEM · FUEL/PROPULSION SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) may exhibit a battery energy control module (BECM) state of health reading that over-estimates the actual high voltage battery state of health after a BECM replacement directed by the Workshop Manual (WSM). This may be due to the software in the BECM. To correct this condition, download and run the "BECM-High Voltage Battery Capacity Relearn" application using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 10B687 and labor operations 12651D and 12651D4. The engineering team is currently working on a permanent software solution which is expected to be available in Q4 of 2026.<br /><br /> If a vehicle exhibits this concern, submit a Global Concern Report (GCR). To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professional Technician System (PTS) Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit
Source components: FUEL/PROPULSION SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. To restore the 360-degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q3 of 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this condition, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER · VISIBILITY/WIPER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2024 Mustang Mach-E vehicles may exhibit only continuous memory diagnostic trouble code (DTC) U2016:47 stored in the power steering control module (PSCM) after a self test is performed with the Ford Diagnosis and Repair System (FDRS) scan tool. If the vehicle does not exhibit any observable symptoms such as lack of/reduced power steering assist, disabling of power steering assist features and/or power steering assist fault messages displayed on the instrument panel cluster (IPC), this DTC should be ignored. No further service action is required.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2022-2026 Mustang Mach-E vehicles built on or after 03-Jan-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
Source components: BACK OVER PREVENTION: WARNINGS · ELECTRICAL SYSTEM · FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · FORWARD COLLISION AVOIDANCE: WARNINGS · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
Source components: ELECTRICAL SYSTEM · LANE DEPARTURE: BLIND SPOT DETECTION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2023 Mach-E and 2022-2024 F-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features (example: Lane Change Assist). New BlueCruise features can only be activated/delivered via an over-the-air update (OTA). Inform customers that they will need to wait for the update to be pushed to their vehicle. There is no way to manually push the update. If the update fails, OTA will re-attempt an update later.
Source components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · FORWARD COLLISION AVOIDANCE: WARNINGS · LANE DEPARTURE: ASSIST · LANE DEPARTURE: BLIND SPOT DETECTION · LANE DEPARTURE: WARNING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Quality improvements include: - Addresses false warnings attributed to the Off-board Charging Module. These warnings occur due to external charging station failures rather than internal module issues.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020-2022-Corsair, 2021-2023 Nautilus, 2020-2024 Navigator/Aviator, and 2021-2024 Mustang Mach-E vehicles equipped with phone-as-a-key may exhibit various phone-as-a-key concerns with diagnostic trouble codes (DTC) U200D:15, U200E:15, U200F:15, B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 stored in the remote function actuator (RFA) module. If any of these DTCs are detected during diagnostics, clear the DTCs, reprogram the RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 DTCs return in the RFA after a self-test, follow normal Workshop Manual (WSM) diagnostics in Section 419-01. Repair as necessary outside of this article. For claiming, use causal part 14G617 and labor operations 12651D and 12651D4.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 25-2156 to update the Service Procedure and Labor Time Allowance. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to a connection issue between the IPMA Camera and the IPMA.
Source components: ELECTRICAL SYSTEM · FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 25-2058 to update: service procedure enhancements, and increase labor operation allowances. Some of the vehicles listed in the Model statement above may exhibit a 12-volt battery drain. This may be due to the software level of various modules such as the gateway module (GWM), accessory protocol interface module (APIM) and driver front seat module (DSM).
Source components: ELECTRICAL SYSTEM · FUEL/PROPULSION SYSTEM · SEATS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen, but the rear view camera image is operating correctly. To restore the 360 degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q2 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 25-2189 to update the vehicles affected, production cut-off date and part list. Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear quarter panel(s) and jamb area(s) * B-pillar outer panel(s) and jamb area(s) * Roof panel and jamb area(s) * Rocker panel(s) and jamb area(s) This may be due to the factory painting process.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2025 Mustang Mach-E vehicles may exhibit a condition where the front luggage compartment hood is hard to close. This may be due to an alignment issue with the hood. The most common adjustments to improve closing efforts involve the hood front up and down alignment and the bump stop rubbers. Refer to Workshop Manual, Section 501-03 Body Closures > General Procedures > Hood Alignment for procedures on proper adjustments that can improve front luggage compartment hood closing efforts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
* 2021-2024 Bronco Sport built on or before 15-Dec-2024<br /> * 2022-2024 Mustang Mach-E<br /> * 2022-2025 Escape built on or before 22-May-2025<br /> * 2024 Maverick vehicles built on or after 17-Jan-2024<br /> <br /> Some of the above vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct the condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and labor operation numbers 7001D and 7001D4.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2023 Mustang Mach-E vehicles equipped with nickel, cobalt and manganese (NCM) standard/extended range battery with minor feature codes HTHAD/HTHAE and 2022-2025 e-Transit vehicles equipped NCM standard range battery with minor feature codes HUKAL/HUKAA may require a high voltage battery module replacement. Technicians can now replace the affected battery module for high voltage batteries with a state of health (SOH) of 70% or higher. It is no longer necessary to replace the complete high voltage battery assembly for vehicles with 70% SOH or higher. Additionally, the battery health chart has been updated to display the actual battery SOH as a percentage and now requires the selection of checkboxes corresponding to the specific high voltage battery module(s) being replaced. After a high voltage battery module replacement and battery reinstallation, relaunch the Ford Diagnosis and Repair System (FDRS) "BECM - Battery Health" application which will prompt for confirmation of a successful repair.<br /><br /> To confirm a vehicle is built with a certain minor feature code, review the build information
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2024 Mustang Mach-E vehicles may exhibit a condition where the interior propulsion sound feature does not remain active and deactivates immediately. This may be due to the audio control module (ACM) configuration. To restore the functionality of this feature, download and run the "ACM - Enable Engine Sound Enhancement and Active Noise Control" application in the Ford Diagnosis and Repair System (FDRS) scan tool. In cases where the ACM is replaced, this routine will run during the "ACM - Programmable Module Installation (PMI)" application. Make sure to follow the FDRS on-screen instructions carefully. For claiming, use causal part 18C869 and labor operation numbers 12651D and 12651D4.
Source components: ELECTRICAL SYSTEM · ENGINE · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2023-2025 Mustang Mach-E vehicles equipped with a lithium iron phosphate (LFP) standard range battery (minor feature code HTHAH) built on or after 23-Jun-2023 may exhibit a condition where the displayed high voltage (HV) battery state of charge (SOC) percentage has a sudden reduction greater than 10% while driving. At low SOC, this may also result in a reduction of vehicle power with a turtle light displayed in the cluster. This concern may occur if the vehicle has not been charged to 100% for an extended period of time as this leads to an inaccurate displayed SOC. Advise customers to charge their vehicle to 100% at least once per month to reset the SOC measurement or more often if the condition persists. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U2018:51 stored in the camera module - rear (CMR) * DTC U0565:86 stored in the image processing module A (IPMA) * DTC U3000:49 is not stored in the CMR This may be due to the software in the CMR.
Source components: ELECTRICAL SYSTEM · FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · LANE DEPARTURE: ASSIST.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
Source components: ELECTRICAL SYSTEM · LANE DEPARTURE: BLIND SPOT DETECTION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some of the vehicles listed in the Model statement above may exhibit an inoperative Blue Cruise and Lane Keeping system with diagnostic trouble code (DTC) U3000:49 with a status byte of 8F stored in the camera module-rear (CMR). This may be due to the CMR software level. NOTE: The driver status monitor camera module may also be called camera module-rear.
Source components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · LANE DEPARTURE: ASSIST.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2024 F-150 vehicles equipped with a B&O audio system (minor feature code IDBBQ), and various 2021-2024 Ford and Lincoln vehicles equipped with a B&O audio system may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). This may be due to software in the digital signal processing (DSP) module. To correct this condition, reprogram the DSP module to the latest software level using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 18B849 and labor operations 12651D and 12651D4.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2022-2024 Mustang Mach-E vehicles may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble code (DTC) U3000:49 stored in the camera module rear (CMR). This may be due to the software level of the CMR. Inform customers that engineering is currently working on a solution for this condition that is expected in Q3 2025. Monitor Professional Technician System (PTS) for additional information.
Source components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · LANE DEPARTURE: ASSIST.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 24-2010 to update the Service Procedure and change labor operation from actual to fixed time. Some of the vehicles listed in the Model statement above may exhibit a condition where the high voltage battery charges slowly or does not charge while using a level 1 or level 2 electric vehicle supply equipment (EVSE) after an over the air (OTA) update. This may be due to the software in the secondary on-board diagnostic control module A (SOBDM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: *Speedometer stays at 1 mph (1 km/h) when the vehicle is stopped *Speedometer lags during deceleration and acceleration *Car image in the center of the IPC is always displayed *Speedometer is delayed in displaying on bootup *IPC bootup is delayed when attempting to start the vehicle directly from accessory mode *IPC is stuck on the charging/accessory screen when placed in Drive/ready to drive *After vehicle start up, the lane keeping system status telltale briefly displays *Buzz noise from the IPC that changes with the brightness setting This may be due to the software in the IPC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Quality improvements include: -Addresses cases where the cluster was stuck on charging screen -Addresses Instrument Panel Cluster delays after doing a quick restart -Customers will be able to turn off the traction control using the toggle"
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 24-2141 to update the service procedure and change labor operation from actual time to actual time with a limit. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Charge status indicator (CSI) segments flashing blue * High voltage battery continues to charge after preset charge target percentage has been met while using level 1 or level 2 charger. This may be due to the software in the secondary on-board diagnostic control module C (SOBDMC).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin supersedes 24-2187. Reason for update: Add labor operation A and changed MT to AP with a limit. Some of the vehicles listed in the Model statement above may exhibit a "1 Pedal Drive Fault - Press Brake Pedal To Reduce Speed" warning message displayed in the instrument panel cluster (IPC).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 25-2149 to update the labor operation allowance. Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear quarter panel(s) and jamb area(s) * B-pillar outer panel(s) and jamb area(s) * Roof panel and jamb area(s) * Rocker panel(s) and jamb area(s) This may be due to the factory painting process.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 23-2155 to update the Service Procedure and change labor operation from actual time to fixed time. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision Assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to a connection issue between the IPMA Camera and the IPMA.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear quarter panel(s) and jamb area(s) * B-pillar outer panel(s) and jamb area(s) * Roof panel and jamb area(s) * Rocker panel(s) and jamb area(s) This may be due to the factory painting process.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some of the vehicles listed in the Model statement above equipped with extended range battery may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0ADA stored in the battery energy control module (BECM). This may be due to the BECM software level.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2025 Ford vehicles may exhibit a condition where heated/cooled seats, heated steering wheel and/or front/rear defrost features will not turn on after a remote start is performed through the FordPass application or the key fob.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2022-2023 Mustang Mach-E vehicles may exhibit the condition where the speedometer stays at 1 mph (1 km/h) when the vehicle is stopped and/or lags during decelaration and aceleration.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2024 Mustang Mach-E and 2023-2025 Escape/Corsair vehicles may exhibit only continuous memory diagnostic trouble code (CMDTC) U2016:47 stored in the power steering control module (PSCM) after a self test is performed with Ford Diagnosis and Repair System (FDRS) scan tool.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless Apple CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through Apple CarPlay and Android Auto * Alexa function consistency and stability
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some of the vehicles listed in the Model statement above may exhibit an unintended deceleration without a vehicle in front when using adaptive cruise control (ACC) or BlueCruise. This may be due to the front bumper affecting both corner radar sensor signals.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2024 Mustang Mach-E and 2023-2025 Escape/Corsair vehicles may exhibit only continuous memory diagnostic trouble code (CMDTC) U2016:47 stored in the power steering control module (PSCM) after a self test is performed with Ford Diagnosis and Repair System (FDRS) scan tool.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2023-2024 Mustang Mach-E vehicles built on or before 06-Dec-2024 may exhibit a condition where the high voltage battery does not charge while using a DC fast charger level 3 and a charge error message displayed on the charger with DTC U049C stored in the BECM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2022-2024 e-Transit vehicles equipped with the standard range battery with engine code "ENC0" and 2021-2024 Mustang Mach-E vehicles when attempting to charge/balance high voltage battery modules (arrays) from remanufactured array kits, the Midtronics xMB tool will not recognize the remanufactured part number.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2022-2024 Mustang Mach-E vehicles may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble code (DTC) U3000:49 stored in the camera module rear (CMR).
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the affected vehicles, the Battery Charger Control Module (BCCM) software does not have a transfer function that predicts the charging port pin/terminal temperature. Some customers indicate that their battery may not fully charge and/or the charge cord may become stuck in your vehicle. Customers may also experience a burning smell or melting of the charge port pins.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Quality improvements include: -Allows SYNC strategy for Charge Status message to match Cluster strategy. - Top off the Low Voltage battery prior to OTA update. (EV only) - Enables Public Charging App function above 5 MPH. - Hides ""Update Now"" button on HMI when the vehicle battery health is below threshold. - Corrects ""Bluecruise Maps not up to date"" erroneous message. - Improves Key Off Load battery drain due to SYNC. "
Campaign / software reference: 24-OTA SU 10.1.0 2023-2024 MY Mach E
NHTSA source summary · Original PDF not reviewed by Recallfolio
In some of the affected vehicles, if an attempt is made to repair a flat tire using the sealant system included in the vehicle’s tire sealant and inflator kit, the system will not provide sealant or air to inflate and seal the tire. The air-only function will operate as expected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
Source components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · LANE DEPARTURE: ASSIST.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Quality Improvements include: - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. - Reduction in Key off load battery drain due to Bluetooth Low Energy Module (BLEM) software - Addresses potential lock out condition post OTA update.
Campaign / software reference: 24-OTA SU 24.2.5.6.2 Mach E
NHTSA source summary · Original PDF not reviewed by Recallfolio
Quality Improvements include: - 23 MY Robustness action to improve Phone as a Key Feature Key functionality post Enhanced Central Gateway (ECG) reset. - 23 MY Minor quality fixes in Enhanced Central Gateway (ECG) Software, not affecting vehicle operation. - Addresses potential unintended lock out of vehicle after OTA update.
Campaign / software reference: 24-OTA SU 24.2.4.10 Mach E
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2021 - 2023 Model Year Mustang Mach-E Vehicles Powertrain Control Module – Coordinated Software Update In some of the affected vehicles, the vehicle may disengage the one pedal drive mode at speeds below 15 MPH accompanied by a one pedal drive fault pop-up message displayed in the instrument panel cluster.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2023 Mustang Mach-E/e-Transit vehicles built on or before 09-Dec-2023 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0B3B, P0B40, P0B45, P0B4A, P0B4F, P0B54, P0B59, and/or P0B5E stored in the battery energy control module (BECM). Vehicle may also exhibit a no start condition, inability to charge the battery and/or a "Stop Safely Now" message displayed in the instrument panel cluster (IPC). This may be due to an intermittent condition in the BECM flexible printed circuit cable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving between 25 mph-40 mph (32 km/h-64 Km/h). This may be due to poor sealing of the lower mirror foam and the glass top run foam. To correct this condition, follow the Service Procedure to install new lower inner foam and the glass top run foam.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2023 Model Year Mustang Mach-E Vehicles 12 Volt (12V) Battery Test and Remote Climate Control Module (RCCM) Reset On the affected vehicles, the Remote Climate Control Module (RCCM) may stay awake after the vehicle is turned off, creating a Key Off Load (KOL). This may cause DTC B1616-04 to set, and a message “Electrical System Drain Service Required” to appear on the Instrument Panel Cluster (IPC) and may also lead to a discharge of the 12V battery if the vehicle is parked for approximately 10-15 days
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2023 Mustang Mach-E vehicles may exhibit a "1 Pedal Drive Fault - Press Brake Pedal To Reduce Speed" warning message displayed in the instrument panel cluster (IPC). The customer may also notice that the 1 Pedal Drive feature has been deactivated. A diagnostic trouble code (DTC) P0C2F:92 may also be stored in the secondary on-board diagnostic module-C (SOBDMC). This concern may also be present when one pedal drive mode is enabled. This may be due to the SOBDMC. To correct the condition, follow the Service Procedure to reprogram the powertrain modules using the latest level of the Ford Diagnosis and Repair System (FDRS).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 24-2094 to update the production fix date and causal part. Some 2023 Mustang Mach-E vehicles built on 26-Jun-2023 and through 21-Nov-2023 may exhibit an exterior blue charge status indicator segments flashing and high voltage battery continues to charge after preset charge target percentage has been met while using level 1 or level 2 charger. This may be due to the software in the secondary on-board diagnostic control module C (SOBDMC). To correct the condition, follow the Service Procedure to reprogram the SOBDMC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2023 Mustang Mach-E vehicles built on or before 21-Apr-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2021-2023 Mustang Mach-E vehicles may exhibit a "1 Pedal Drive Fault - Press Brake Pedal To Reduce Speed" warning message displayed in the instrument panel cluster (IPC) after a recent powertrain software update was received. A diagnostic trouble code (DTC) P0C2F:92 may also be stored in the secondary on-board diagnostic module-C (SOBDMC). This concern may also be present when One Pedal Drive mode is enabled. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by early May 2024. Replacement or reprogramming of SOBDMC and/or the PCM will not resolve this condition. Module reprogramming in the Ford Diagnosis and Repair System (FDRS) has been temporarily suspended for powertrain modules. Monitor Professional Technician System (PTS), OASIS, and FSA landing pages for additional information and schedule service appointments for customers once the repair becomes available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2023-2024 Mustang Mach-E/Corsair and 2024 Mustang vehicles may exhibit an audio control module (ACM) programming failure with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating Procedure Unsuccessful-Flash Software Failed To Flash. This may be due to the ACM programming routine. To correct this condition, download and click the refresh icon located next to the run icon to update the ACM - Programmable Module Installation (PMI) app. For claiming, use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Quality Improvements include: - Allows the user to open any vehicle door if the phone is within 6m of the vehicle. - Improves the success rate for the Passive Entry feature. - Allows persons to enter the vehicle independent of which side the phone is located.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Quality improvements include: -22, 23 and 21 MYs: Fix the infrequent random audio noises and improve the audio quality of the vehicle. -23.5 MY may lose audio on rear left woofer/tweeter (Channel 1)
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.