The manufacturer’s record · Page 3 of 3

2017 Ford FUSION
Manufacturer communications & TSBs.Page 3

Original record summaries, dates and identifiers for this model-year. Records 201–254 of 254, ordered newest first. Dated records on this page: May 6, 2016–Mar 8, 2017.

Back to 2017 Ford FUSION problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Mar 8, 2017Service Bulletin/Repair Instructions

SSM 46438

NHTSA communication ID: 10099451

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3.0L GASOLINE TURBOCHARGED DIRECT INJECTION(GTDI) ECOBOOST ENGINES MAY EXHIBIT MALFUNCTION INDICATOR LIGHT(MIL) ON WITH DIAGNOSTIC TROUBLE CODES(DTC) P1013, P1015 AND/OR P1016 STORED IN POWERTRAIN CONTROL MODULE(PCM). CHECK TURBOCHARGER WASTEGATE CONTROL HOSES FOR WATER/ICE RESTRICTIONS OR PINCHING AT ZIP-TIE ON ENGINE CAM COVER RETAINER(2.7L AND 3.0L ONLY). IF RESTRICTION IS FOUND ON CAM COVER RETAINER, CUT ZIP TIE AND CLEAR DTCS. IF WATER/ICE RESTRICTION IS FOUND, DRAIN HOSES, REASSEMBLE AND CLEAR DTCS. IF DTCS RETURN, REFER TO WORKSHOP MANUAL (WSM) OR POWERTRAIN CONTROL EMISSIONS DIAGNOSIS (PCED) MANUAL FOR NORMAL DIAGNOSTICS. ENGINEERING IS INVESTIGATING THE CONCERN, MONITOR OASIS FOR FURTHER UPDATES.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10099451 at NHTSA
Mar 7, 2017Service Bulletin/Repair Instructions

TSB 17-0025

NHTSA communication ID: 10098981

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION VEHICLES EQUIPPED WITH A 1.5L ENGINE AND BUILT ON OR BEFORE 17-FEB-2017 MAY EXHIBIT A SLOW FUEL FILL AND/OR SPIT BACK DURING REFUELING. REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) TO THE LATEST CALIBRATION USING IDS RELEASE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.

Source components: ENGINE.

Source record 10098981 at NHTSA
Mar 3, 2017Service Bulletin/Repair Instructions

SSM 46433

NHTSA communication ID: 10099450

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF EXCESSIVE BATTERY DRAIN IS PRESENT AND ELIMINATED WITH THE RADIO BATTERY POWER FUSE REMOVED, REPROGRAM THE AUDIO CONTROL MODULE (ACM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10099450 at NHTSA
Feb 23, 2017Service Bulletin/Repair Instructions

SSM 46410

NHTSA communication ID: 10095855

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION HEV/PHEV, C-MAX HEV/PHEV, AND MKZ HEV VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P0071 AND/OR DEGRADED HVAC PERFORMANCE IN AUTOMATIC MODE ONLY WITH AN AMBIENT TEMPERATURE READING OF 50 DEGREES F DISPLAYED IN THE MESSAGE CENTER. IF AFTER PERFORMING NORMAL PINPOINT TEST DIAGNOSIS, A COMPONENT FAILURE IS NOT IDENTIFIED, DO NOT CONTINUE WITH FURTHER DIAGNOSIS OR PART REPLACEMENT. HAVING THE VEHICLE PARKED AND STARTED IN A WARM ENCLOSED AREA BEFORE BEING DRIVEN INTO COLD TEMPERATURES CAN INADVERTENTLY CAUSE THESE SYMPTOMS AND DTC. THE HVAC AND MESSAGE CENTER FUNCTIONS WILL RETURN TO NORMAL AFTER THE VEHICLE IS SHUT DOWN AND RESTARTED. CLEAR THE DTC USING THE FORD INTEGRATED DIAGNOSTIC TOOL (IDS) OR EQUIVALENT. ENGINEERING IS INVESTIGATING. MONITOR OASIS FOR UPDATES.

Source components: ENGINE · EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10095855 at NHTSA
Feb 21, 2017Service Bulletin/Repair Instructions

SSM 46395

NHTSA communication ID: 10095845

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF EXCESSIVE BATTERY DRAIN IS PRESENT AND ELIMINATED WITH THE RADIO BATTERY POWER FUSE REMOVED, REPROGRAM THE AUDIO CONTROL MODULE (ACM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10095845 at NHTSA
Feb 21, 2017Service Bulletin/Repair Instructions

SSM 46394

NHTSA communication ID: 10095844

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. PERFORM THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) POWER DOOR WINDOW INITIALIZATION PROCEDURE. THE LEARN PROCEDURE IS AVAILABLE ON IDS SOFTWARE VERSION 104.02 OR LATER. ACCESS TO THIS IDS LEARN PROCEDURE IS AVAILABLE UNDER TOOLBOX / BODY / POWER WINDOW INITIALIZATION. FOR CLAIMING, USE CAUSAL PART 14B291 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. NO ADDITIONAL REPAIRS SHOULD BE ATTEMPTED IF THIS DOES NOT RESOLVE THE CONCERN. ENGINEERING IS AWARE AND IS CURRENTLY INVESTIGATING. MONITOR OASIS FOR FUTURE UPDATES.

Source components: VISIBILITY · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.

Source record 10095844 at NHTSA
Feb 7, 2017Service Bulletin/Repair Instructions

SSM 46364

NHTSA communication ID: 10095643

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 MKZ/CONTINENTAL/FUSION VEHICLES EQUIPPED WITH THE 2.7L/3.0L ENGINE AND BUILT ON OR BEFORE 6-OCT-2016 MAY EXHIBIT A ROUGH IDLE IN NEUTRAL OR PARK AT NORMAL OPERATING TEMPERATURE OR AFTER A HOT RESTART, WHITE OR BLUE SMOKE FROM THE EXHAUST, EXCESSIVE OIL CONSUMPTION AND/OR AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306 AND/OR P0316. SUSPECT THE CYLINDER HEADS AS THE CAUSE FOR THIS ISSUE. IF THE VEHICLE ALSO EXHIBITS P0524 AND/OR P06DD SUSPECT THE LONG BLOCK AS THE CAUSE FOR THIS ISSUE.

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.

Source record 10095643 at NHTSA
Jan 30, 2017Service Bulletin/Repair Instructions

SSM 46349

NHTSA communication ID: 10095231

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. PERFORM THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) POWER DOOR WINDOW INITIALIZATION PROCEDURE. THE LEARN PROCEDURE IS AVAILABLE ON IDS SOFTWARE VERSION 103.05 OR LATER. ACCESS TO THIS IDS LEARN PROCEDURE IS AVAILABLE UNDER TOOLBOX / BODY / POWER WINDOW INITIALIZATION. NO ADDITIONAL REPAIRS SHOULD BE ATTEMPTED IF THIS DOES NOT RESOLVE THE CONCERN. ENGINEERING IS AWARE AND IS CURRENTLY INVESTIGATING. MONITOR OASIS FOR FUTURE UPDATES.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10095231 at NHTSA
Jan 30, 2017Service Bulletin/Repair Instructions

SSM 46348

NHTSA communication ID: 10095228

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION VEHICLES EQUIPPED WITH 1.5L ENGINES AND A ROTARY DIAL SHIFTER MAY EXHIBIT PREMATURE SHUT OFF OR SPIT-BACK DURING REFUELING. THIS CONCERN MAY BE DUE TO THE CUSTOMER TURNING THE IGNITION OFF WITHOUT PLACING THE ROTARY PRNDS DIAL IN THE P POSITION, RELYING ON THE VEHICLE AUTO-SHIFT TO PARK FEATURE. REMIND CUSTOMERS TO CHECK THAT THE VEHICLE IS IN PARK BEFORE TURNING THE VEHICLE OFF. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONCERN. NO REPAIRS SHOULD BE ATTEMPTED AT THIS TIME. MONITOR OASIS FOR UPDATES.

Source components: EQUIPMENT.

Source record 10095228 at NHTSA
Jan 27, 2017Service Bulletin/Repair Instructions

SSM 46341

NHTSA communication ID: 10095216

NHTSA source summary · Original PDF not reviewed by Recallfolio

WHEN SERVICING A 2.7L OR 3.0L ECOBOOST ENGINE, IF THE CRANKSHAFT PULLEY IS REMOVED, CORRECT REASSEMBLY IS CRITICAL TO PREVENT POTENTIAL ENGINE FAILURE. THIS INCLUDES INSTALLING A NEW CRANKSHAFT PULLEY BOLT AND ACCURATELY PERFORMING EACH STAGE OF THE CRANKSHAFT PULLEY BOLT TORQUE SEQUENCE. CRANKSHAFT PULLEY RELATED WORKSHOP MANUAL (WSM) PROCEDURE AND RECOMMENDED TOOL (OTC 4754 OR EQUIVALENT) INFORMATION HAVE BEEN UPDATED. REFER TO THE APPLICABLE WSM, SECTION 303-01, FOR ADDITIONAL INFORMATION.

Source components: ENGINE.

Source record 10095216 at NHTSA
Jan 24, 2017Service Bulletin/Repair Instructions

SSM 46332

NHTSA communication ID: 10095184

NHTSA source summary · Original PDF not reviewed by Recallfolio

REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB  SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB  SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.

Source components: EQUIPMENT.

Source record 10095184 at NHTSA
Jan 24, 2017Service Bulletin/Repair Instructions

SSM 46328

NHTSA communication ID: 10095176

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION VEHICLES BUILT ON OR BEFORE 9-AUG-2016 MAY EXHIBIT DTC P0915 WITH VEHICLE STUCK IN PARK AND/OR BUZZ NOISE FROM ROTARY DIAL GEARSHIFT MODULE (GSM). ADDRESS ANY ADDITIONAL DTCS FIRST. DTC P0915 SETS WHEN BATTERY VOLTAGE IS LOW AT START UP. THE ROOT CAUSE OF THE LOW BATTERY CONDITION MUST BE IDENTIFIED AND CORRECTED. REFER TO WORKSHOP MANUAL (WSM), SECTION 414-01. REPROGRAM THE GSM USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 103.01 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHILE MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. REMOVE AND REINSTALL FUSE #13 FROM BODY CONTROL MODULE (BCM) TO RESET THE GSM AFTER PROGRAMMING. CLEAR GSM DTC'S. USE CAUSAL PART 7D443 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10095176 at NHTSA
Jan 11, 2017Service Bulletin/Repair Instructions

SSM 46297

NHTSA communication ID: 10095161

NHTSA source summary · Original PDF not reviewed by Recallfolio

THE EV RANGE AFTER FULLY CHARGING A 2017 FOCUS ELECTRIC, C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGE EVENT. THE WINDOW STICKER INDICATES 0-20 MILE RANGE FOR 2017 CMAX ENERGI, 0-21 MILE RANGE FOR 2017 FUSION ENERGI. VARIATION OF EV RANGE MAY NOT INDICATE A BATTERY OR CHARGING CONCERN. EV RANGE IS SIMILAR TO THE DTE DISPLAY ON GASOLINE VEHICLES, EV RANGE WILL VARY WITH DRIVING/OPERATING CONDITIONS. CONDITIONS INCLUDE: EXTREME OUTSIDE TEMPERATURES, TERRAIN, DRIVING STYLE, CITY OR HIGHWAY DRIVING, TIRE PRESSURE, AND USE OF ACCESSORIES. IF THE CUSTOMER REPLACES THE LOW ROLL RESISTANCE TIRES WITH A MORE AGGRESSIVE TREAD THE RANGE WILL SUFFER. USING THE CABIN HEATER AND A/C, WHICH ARE ELECTRIC, WILL ALSO DECREASE EV RANGE. TO TEMPORARILY REMOVE THE IMPACT OF DRIVING/CLIMATE HISTORY , RESET THE DRIVING HISTORY/LIFETIME SUMMARY BY USING THE SETTINGS MENU ON THE LEFT SIDE OF THE INSTRUMENT CLUSTER, UNDER DISPLAY

Source components: EQUIPMENT.

Source record 10095161 at NHTSA
Jan 10, 2017Service Bulletin/Repair Instructions

SSM 46295

NHTSA communication ID: 10095154

NHTSA source summary · Original PDF not reviewed by Recallfolio

TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.

Source components: ENGINE.

Source record 10095154 at NHTSA
Dec 23, 2016Service Bulletin/Repair Instructions

SSM 46285

NHTSA communication ID: 10094763

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION HEV/PHEV, C-MAX HEV/PHEV, AND MKZ HEV VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P0071 AND/OR DEGRADED HVAC PERFORMANCE IN AUTOMATIC MODE ONLY WITH AN AMBIENT TEMPERATURE READING OF 50 DEGREES F DISPLAYED IN THE MESSAGE CENTER. IF AFTER PERFORMING NORMAL PINPOINT TEST DIAGNOSIS, A COMPONENT FAILURE IS NOT IDENTIFIED, DO NOT CONTINUE WITH FURTHER DIAGNOSIS OR PART REPLACEMENT. HAVING THE VEHICLE PARKED AND STARTED IN A WARM ENCLOSED AREA BEFORE BEING DRIVEN INTO COLD TEMPERATURES CAN INADVERTENTLY CAUSE THESE SYMPTOMS AND DTC. THE HVAC AND MESSAGE CENTER FUNCTIONS WILL RETURN TO NORMAL AFTER THE VEHICLE IS SHUT DOWN AND RESTARTED. CLEAR THE DTC USING THE FORD INTEGRATED DIAGNOSTIC TOOL (IDS) OR EQUIVALENT. ENGINEERING IS INVESTIGATING. MONITOR OASIS FOR UPDATES.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10094763 at NHTSA
Dec 22, 2016Service Bulletin/Repair Instructions

SSM 46281

NHTSA communication ID: 10094643

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. TO REDUCE THE POSSIBILITY OF DAMAGE, CAREFULLY PULL STRAIGHT UPWARD ON THE UNDERSIDE OF THE COVER AT EACH FASTENER LOCATION TO REMOVE. DO NOT PULL THE COVER FORWARD OR TO THE SIDE. BEFORE INSTALLING THE ENGINE APPEARANCE COVER, APPLY MOTORCRAFT SILICONE BRAKE CALIPER GREASE AND DIELECTRIC COMPOUND (XG-3-A) TO THE COVER FASTENER GROMMETS. WORKSHOP MANUAL (WSM) INFORMATION IS IN THE PROCESS OF BEING UPDATED

Source components: ENGINE.

Source record 10094643 at NHTSA
Dec 14, 2016Service Bulletin/Repair Instructions

SSM 46266

NHTSA communication ID: 10094625

NHTSA source summary · Original PDF not reviewed by Recallfolio

THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10094625 at NHTSA
Dec 6, 2016Service Bulletin/Repair Instructions

16B46

NHTSA communication ID: 10094771

NHTSA source summary · Original PDF not reviewed by Recallfolio

CERTAIN 2017 MODEL YEAR FUSION S AND SE VEHICLES - MISSING ALL-WEATHER FLOOR MATS.

Source components: EQUIPMENT.

Source record 10094771 at NHTSA
Nov 11, 2016Service Bulletin/Repair Instructions

SSM 46193

NHTSA communication ID: 10095983

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION VEHICLES EQUIPPED WITH 1.5L, 2.0L, AND 2.5L ENGINES AND BUILT ON 27-MAY-2016 AND THROUGH 30-SEP-2016 MAY EXHIBIT A NEUTRAL TOW OPTION IN THE INSTRUMENT PANEL CLUSTER (IPC) THAT DOES NOT RESPOND TO INPUTS. THIS FEATURE IS NOT AVAILABLE ON THESE VEHICLES AND SHOULD NOT BE AVAILABLE IN THE IPC. REPROGRAM THE IPC TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) VERSION 102.04 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 10849 AND APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS(SLTS)MANUAL.

Source components: ENGINE.

Source record 10095983 at NHTSA
Nov 2, 2016Service Bulletin/Repair Instructions

SSM 46172

NHTSA communication ID: 10095972

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2015-2017 F-150, 2016 MKX, 2015 EDGE, 2017 FUSION, MKZ AND CONTINENTAL VEHICLES EQUIPPED WITH A 2.7L/3.0L ENGINE MAY APPEAR TO HAVE LOW ENGINE OIL LEVEL IF THE PROPER PROCEDURES ARE NOT FOLLOWED. REFER TO THE OWNERS GUIDE, MAINTENANCE, ENGINE OIL CHECK SECTION. WHEN CHECKING THE ENGINE OIL LEVEL AFTER SHUTTING OFF THE ENGINE WAIT AT LEAST 15 MINUTES PRIOR TO CHECKING IN ORDER TO ALLOW THE OIL TO DRAIN BACK TO THE OIL PAN. THE ENGINE OIL LEVEL CAN BE CHECKED IMMEDIATELY IF THE ENGINE HAS NOT BEEN STARTED. WHEN CHANGING THE ENGINE OIL THE ENGINE NEEDS TO BE AT NORMAL OPERATING TEMPERATURE AND THE OIL FILTER REMOVED BEFORE DRAINING THE OIL. ALLOW THE OIL PAN TO DRAIN COMPLETELY FOR UP TO 5 MINUTES. CHECK OIL LEVEL AFTER FILLING BY FOLLOWING THE OIL LEVEL CHECK PROCEDURE.

Source components: ENGINE.

Source record 10095972 at NHTSA
Nov 2, 2016Service Bulletin/Repair Instructions

TSB 16-0150

NHTSA communication ID: 10095958

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2014-2017 FUSION AND 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT LOW COOLANT, WHITE EXHAUST SMOKE AND AN ILLUMINATED MIL IF DIAGNOSTIC TROUBLE CODES (DTCS) P0217, P300, P0301, P0302, P0303, P0304, P0316 AND/OR P1299 ARE PRESENT. THIS CONDITION MAY BE DUE TO AN INTAKE MANIFOLD BOLT BACKING OUT CAUSING DAMAGE TO THE CHARGE AIR COOLER (CAC). FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.

Source record 10095958 at NHTSA
Oct 27, 2016Service Bulletin/Repair Instructions

SSM 46158

NHTSA communication ID: 10091126

NHTSA source summary · Original PDF not reviewed by Recallfolio

THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.

Source components: EQUIPMENT.

Source record 10091126 at NHTSA
Oct 26, 2016Service Bulletin/Repair Instructions

SSM 46153

NHTSA communication ID: 10091003

NHTSA source summary · Original PDF not reviewed by Recallfolio

SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.

Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.

Source record 10091003 at NHTSA
Oct 26, 2016Service Bulletin/Repair Instructions

SSM 46151

NHTSA communication ID: 10090990

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. SIRIUSXM TRAFFIC IS ONLY AVAILABLE ON VEHICLES EQUIPPED WITH NAVIGATION, ONLY IN SELECT MARKETS AND REQUIRES AN ACTIVE SUBSCRIPTION TO SIRIUSXM TRAFFIC INFORMATION. IF SIRIUSXM TRAFFIC WILL NOT LOAD ATTEMPT THE FOLLOWING PROCEDURE. TURN THE IGNITION OFF, OPEN AND CLOSE THE DRIVERS DOOR, WAIT FOR 3 MINUTES, THEN DRIVE THE VEHICLE OUTSIDE TO OBTAIN A CLEAR VIEW OF THE SKY. SIRIUSXM TRAFFIC SHOULD RECOVER. IF SIRIUSXM TRAFFIC DOES NOT RECOVER CONTINUE TO MONITOR OASIS FOR FUTURE UPDATES. ENGINEERING IS AWARE OF THIS CONCERN AND NO COMPONENT REPLACEMENT OR ANY SOFTWARE RE-FLASHES SHOULD BE PERFORMED AT THIS TIME. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10090990 at NHTSA
Oct 21, 2016Service Bulletin/Repair Instructions

SSM 46146

NHTSA communication ID: 10090986

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION VEHICLES BUILT ON OR BEFORE 20-SEP-2016 MAY EXHIBIT A SLOW TO UPDATE FUEL GAUGE, ERRATIC FUEL GAUGE READING, INACCURATE DISTANCE TO EMPTY, AND/OR A FUEL GAUGE THAT DROPS FAST AFTER A REFUELING EVENT, WITH NO DIAGNOSTIC TROUBLE CODES (DTCS) STORED IN POWERTRAIN CONTROL MODULE (PCM). REPROGRAM THE INSTRUMENT PANEL CLUSTER (IPC) SOFTWARE USING IDS SOFTWARE 102.04 OR HIGHER. FOLLOW THE IDS ON-SCREEN INSTRUCTIONS TO COMPLETE THE REPROGRAMMING PROCEDURE. AFTER REPROGRAMING, PERFORM AN AS-BUILT CONFIGURATION OF THE IPC. CLEAR ALL DIAGNOSTIC TROUBLE CODES (DTCS) AFTER PROGRAMMING. USE CAUSAL PART 10849 AND APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS SLTS) MANUAL. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10090986 at NHTSA
Oct 17, 2016Service Bulletin/Repair Instructions

SSM 46132

NHTSA communication ID: 10091151

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.

Source components: SERVICE BRAKES.

Source record 10091151 at NHTSA
Oct 17, 2016Service Bulletin/Repair Instructions

SSM 46132

NHTSA communication ID: 10090681

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.

Source components: SERVICE BRAKES.

Source record 10090681 at NHTSA
Oct 14, 2016Service Bulletin/Repair Instructions

SSM 46128

NHTSA communication ID: 10090670

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 MKZ AND FUSION VEHICLES EQUIPPED WITH MEMORY SEATS AND BUILT ON OR BEFORE 6/3/2016 MAY EXHIBIT A DISCHARGED BATTERY OR A BATTERY DRAIN CONDITION. BEFORE PERFORMING NORMAL DIAGNOSTICS, REPROGRAM THE DRIVER DOOR MODULE (DDM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) VERSION 102.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 14B291 AND APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS)MANUAL.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10090670 at NHTSA
Oct 10, 2016Service Bulletin/Repair Instructions

SSM 46118

NHTSA communication ID: 10090662

NHTSA source summary · Original PDF not reviewed by Recallfolio

WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF. CLEAR ANY DTCS PRESENT AND RETEST.

Source components: STEERING.

Source record 10090662 at NHTSA
Oct 5, 2016Service Bulletin/Repair Instructions

SSM 46109

NHTSA communication ID: 10090515

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION/MKZ VEHICLES BUILT ON OR BEFORE 18-AUG-2016 MAY EXHIBIT AN AIR BAG LAMP. CONNECT THE IDS AND CHECK THE RCM FOR DTCS. IF DTC U3000, U2100, U2101, U2300, U0455, U0452, B0080, B141B, B141C, B0054, B140C, B140D, B0057, B140E, AND/OR B140F ARE STORED IN THE RCM, REPROGRAM THE RCM TO THE LATEST LEVEL USING IDS RELEASE 102.03 OR HIGHER. AFTER REPROGRAMING, PERFORM AN AS-BUILT CONFIGURATION OF THE RCM. SELECT NO WHEN ASKED IF YOU WERE SENT HERE BY AN ARTICLE. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. USE THE APPLICABLE LABOR OPERATION IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS MANUAL AND CAUSAL PART 14B321 WHEN CLAIMING THIS REPAIR. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM

Source components: AIR BAGS.

Source record 10090515 at NHTSA
Sep 30, 2016Service Bulletin/Repair Instructions

SSM 46102

NHTSA communication ID: 10109079

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.

Source components: SEAT BELTS · SEAT BELTS:FRONT:RETRACTOR.

Source record 10109079 at NHTSA
Sep 30, 2016Service Bulletin/Repair Instructions

SSM 46097

NHTSA communication ID: 10109075

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017 Fusion/MKZ/MKC and Continental with all audio systems and 2017 Escape with Sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. Make sure battery is at full state of charge before attempting to restore audio operation. Audio system operation should be restored by disconnecting the negative battery cable for 10 minutes and reconnecting. If a vehicle service procedure requires a battery disconnect/reconnect ensure radio functionality is verified before vehicle is released to the customer. To assist with the investigation use the Report A Vehicle Concern link at the bottom of the Oasis report and submit a Global Concern Report (GCR). Continue to monitor OASIS for updates.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10109075 at NHTSA
Sep 29, 2016Service Bulletin/Repair Instructions

SSM 46098

NHTSA communication ID: 10109076

NHTSA source summary · Original PDF not reviewed by Recallfolio

2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The difference in the displayed ratio originates from rounding differences between systems which results in the discrepancy.

Source components: POWER TRAIN:AXLE ASSEMBLY.

Source record 10109076 at NHTSA
Sep 29, 2016Service Bulletin/Repair Instructions

TSB 16-0131

NHTSA communication ID: 10109049

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017 Fusion and MKZ vehicles equipped with Sirius satellite radio and built on or before 31-Aug-2016 may exhibit an intermittent concern where the audio cuts out and the radio displays a No Signal or Acquiring message while driving in open sky conditions. Follow the Service Procedure steps to correct the condition.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10109049 at NHTSA
Sep 26, 2016Service Bulletin/Repair Instructions

TSB 16-0130

NHTSA communication ID: 10109048

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2014-2017 Fusion and 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit low coolant, white exhaust smoke and an illuminated MIL if diagnostic trouble codes (DTCs) P0217, P300, P0301, P0302, P0303, P0304, P0316 and/or P1299 are present. This condition may be due to an intake manifold bolt backing out causing damage to the charge air cooler (CAC). Follow the Service Procedure steps to correct the condition.

Source components: ENGINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.

Source record 10109048 at NHTSA
Sep 22, 2016Service Bulletin/Repair Instructions

SSM 46090

NHTSA communication ID: 10109071

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017 Fusion vehicles built on or before 20-Sep-2016 may exhibit a slow to update fuel gauge, erratic fuel gauge reading, and/or distance to empty (DTE) concern after a refueling event with no diagnostic trouble codes (DTCs) stored in powertrain control module (PCM). Do not attempt a repair at this time. Engineering is currently investigating a fix. To assist with the investigation use the Report A Vehicle Concern link at the bottom of the Oasis report and submit a Global Concern Report (GCR). Continue to monitor OASIS for updates.

Source components: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM.

Source record 10109071 at NHTSA
Sep 21, 2016Service Bulletin/Repair Instructions

SSM 46085

NHTSA communication ID: 10109070

NHTSA source summary · Original PDF not reviewed by Recallfolio

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

Source components: ENGINE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS · ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · ENGINE AND ENGINE COOLING:ENGINE · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.

Source record 10109070 at NHTSA
Sep 19, 2016Service Bulletin/Repair Instructions

SSM 46076

NHTSA communication ID: 10109069

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertrain Control Module(PCM) memory and U3003 (Battery Voltage) in Battery Energy Control Module(BECM) memory due to low battery voltage. Perform Battery diagnostic tests referenced in Workshop Manual Section 414-01 Battery, Mounting and Cables-Diagnosis and Testing. After repairs for low voltage concern are repaired, clear Diagnostic Trouble Codes. If DTC P0137 and U3003 do not repeat return vehicle to the Customer. If DTC P0137 repeats perform Powertrain Control and Emissions Manual(PCED) diagnostic DW. Engineering is currently investigating this concern.

Source components: ENGINE · EQUIPMENT.

Source record 10109069 at NHTSA
Sep 19, 2016Service Bulletin/Repair Instructions

SSM 46073

NHTSA communication ID: 10109067

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.

Source record 10109067 at NHTSA
Sep 13, 2016Service Bulletin/Repair Instructions

TSB 16-0120

NHTSA communication ID: 10109038

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 31Aug2016 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.

Source components: ENGINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.

Source record 10109038 at NHTSA
Sep 13, 2016Service Bulletin/Repair Instructions

TSB 16-0119

NHTSA communication ID: 10109037

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 31-Aug-2016 may exhibit a lack of power drivability concern with an illuminated malfunction indicator lamp (MIL) and DTC P0234 stored in powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.

Source components: ENGINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.

Source record 10109037 at NHTSA
Sep 8, 2016Service Bulletin/Repair Instructions

SSM 46058

NHTSA communication ID: 10109058

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to SiriusXM Traffic information. If SiriusXM Traffic will not load attempt the following procedure. Turn the ignition off, open and close the drivers door, wait for 3 minutes, then drive the vehicle outside to obtain a clear view of the sky. SiriusXM Traffic should recover. If SiriusXM Traffic does not recover continue to monitor OASIS for future updates. Engineering is aware of this concern and no component replacement or any software re-flashes should be performed at this time. The SYNC version can be confirmed via OASIS.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.

Source record 10109058 at NHTSA
Sep 2, 2016Service Bulletin/Repair Instructions

SSM 46048

NHTSA communication ID: 10109054

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to Workshop Manual, Section 415-00 for further diagnostics. The SYNC version can be confirmed via OASIS.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10109054 at NHTSA
Aug 22, 2016Service Bulletin/Repair Instructions

SSM 46022

NHTSA communication ID: 10092562

NHTSA source summary · Original PDF not reviewed by Recallfolio

WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF. CLEAR ANY DTCS PRESENT AND RETEST.

Source components: ELECTRICAL SYSTEM · STEERING.

Source record 10092562 at NHTSA
Aug 19, 2016Service Bulletin/Repair Instructions

SSM 46015

NHTSA communication ID: 10092558

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION VEHICLES EQUIPPED WITH A ROTARY DIAL GSM AND BUILT ON OR BEFORE 8/9/2016 MAY EXPERIENCE A NO CRANK/NO START CONDITION ALONG WITH DTCS P0915 AND/OR P0814. THESE CODES SET WHEN THE GSM EXPERIENCES LOW BATTERY VOLTAGE AT START UP. CHARGE THE BATTERY TO A FULL STATE OF CHARGE OF 12.5 VOLTS OR HIGHER. CLEAR DTC'S. REPROGRAM THE GSM TO THE LATEST CALIBRATION USING IDS RELEASE 101.05 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 7D443 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.

Source components: ELECTRICAL SYSTEM.

Source record 10092558 at NHTSA
Aug 9, 2016Service Bulletin/Repair Instructions

SSM 45984

NHTSA communication ID: 10092409

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION SE FLEET VEHICLES EQUIPPED WITH SYNC MAY HAVE A RIGHT SIDE INSTRUMENT CLUSTER DISPLAY WHICH IS BLANK AND DOES NOT RESPOND TO INPUTS FROM THE STEERING WHEEL CONTROLS. THIS IS A NORMAL CONDITION. FOR FLEET VEHICLES, EQUIPPED WITH THIS BUILD COMBINATION, THE INSTRUMENT CLUSTER IS NOT CONFIGURABLE AND WILL NOT RESPOND TO INPUTS FROM THE STEERING WHEEL CONTROLS. DO NOT ATTEMPT TO MAKE REPAIRS FOR THIS CONDITION.

Source components: ELECTRICAL SYSTEM.

Source record 10092409 at NHTSA
Aug 3, 2016Service Bulletin/Repair Instructions

SSM 45968

NHTSA communication ID: 10092402

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.

Source components: ELECTRICAL SYSTEM.

Source record 10092402 at NHTSA
Jul 27, 2016Service Bulletin/Repair Instructions

TSB16-0100

NHTSA communication ID: 10091222

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) BUILT ON 5/9/2016 AND THROUGH 6/14/2016 AND 2016 C-MAX PHEV VEHICLES BUILT ON 4/27/2016 AND THROUGH 6/14/2016 MAY EXHIBIT A NO-START CONDITION, ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P0AA4. REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) TO THE LATEST LEVEL USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) SOFTWARE 101.02 OR LATER. THE SECONDARY ONBOARD DIAGNOSTIC MODULE C (SOBDMC) WILL AUTOMATICALLY UPDATE IF IT IS NOT AT THE LATEST CALIBRATION LEVEL. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.

Source components: ELECTRICAL SYSTEM.

Source record 10091222 at NHTSA
Jul 14, 2016Service Bulletin/Repair Instructions

SSM 45933

NHTSA communication ID: 10091277

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION VEHICLES BUILT ON AND BEFORE 5/15/2016 MAY HAVE A LOOSE CONTENT LIST WHICH INDICATES THE VEHICLE IS EQUIPPED WITH A SMOKERS PACKAGE. THIS CONTENTS LIST IS INCORRECT. THE SMOKERS PACKAGE IS NOT A FACTORY OPTION ON 2017 FUSION VEHICLES.

Source components: EQUIPMENT.

Source record 10091277 at NHTSA
Jul 13, 2016Service Bulletin/Repair Instructions

SSM 45926

NHTSA communication ID: 10091272

NHTSA source summary · Original PDF not reviewed by Recallfolio

2013-2017 FUSION/ESCAPE/MKZ (EXCLUDING 3.7L), 2015-2016 EDGE/EXPLORER (EXCLUDING 3.5L/3.7L), 2015-2016 MKC, AND 2016 MKX VEHICLES (EXCLUDING 3.7L) EQUIPPED WITH ALL WHEEL DRIVE (AWD) MAY EXHIBIT A LEAKING PASSENGER SIDE POWER TRANSFER UNIT (PTU) HALFSHAFT/LINKSHAFT SEAL. THIS MAY BE DUE TO A WORN PTU BUSHING. THE PTU BUSHING CAN NOW BE REPAIRED WITHOUT PTU REPLACEMENT. THE ONLINE WSM IS BEING UPDATED FOR ALL LISTED VEHICLES.REFER TO THE INTERMEDIATE SHAFT BUSHING REMOVAL AND INSTALLATION IN WORKSHOP MANUAL (WSM), SECTION 308-07. THE PROCEDURE IS THE SAME FOR ALL VEHICLES. IF THE PROCEDURE IS NOT PUBLISHED FOR THE VEHICLE BEING SERVICED CHECK THE WSM OF ANOTHER LISTED VEHICLE. BUSHING PART NUMBER IS F2GZ-63600A58A. THE PARTS CATALOG IS BEING UPDATED TO INCLUDE THIS BUSHING.

Source components: POWER TRAIN.

Source record 10091272 at NHTSA
Jun 28, 2016Service Bulletin/Repair Instructions

TSB-16-0092

NHTSA communication ID: 10081003

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOME 2017 FUSION HYBRID AND ENERGI VEHICLES BUILT ON OR BEFORE 5/20/2016 MAY EXHIBIT A CONCERN WHERE THE NEUTRAL TOW ENABLE/DISABLE SELECTION IN THE INSTRUMENT PANEL CLUSTER (IPC) MESSAGE CENTER MENU IS NOT AVAILABLE. THERE IS A POWERTRAIN CONTROL MODULE (PCM) AND IPC CALIBRATION AVAILABLE.

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10081003 at NHTSA
Jun 23, 2016Service Bulletin/Repair Instructions

16B27

NHTSA communication ID: 10091156

NHTSA source summary · Original PDF not reviewed by Recallfolio

CERTAIN 2017 MODEL YEAR FUSION TITANIUM, PLATINUM, SPORT, SE WITH LUXURY PACKAGE, AND ENERGI VEHICLES - HEADLAMP ASSEMBLY REPLACEMENT

Source components: EXTERIOR LIGHTING.

Source record 10091156 at NHTSA
May 9, 2016Service Bulletin/Repair Instructions

SSM-45809

NHTSA communication ID: 10078984

NHTSA source summary · Original PDF not reviewed by Recallfolio

SYNC 3 ACCESSORY PROTOCOL INTERFACE MODULE (APIM) DTCS U3000 OR B108E OR U1A00

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10078984 at NHTSA
May 6, 2016Service Bulletin/Repair Instructions

SSM-45806

NHTSA communication ID: 10078983

NHTSA source summary · Original PDF not reviewed by Recallfolio

SIRIUS SATELLITE RADIO - AUDIO CUTS OUT/NO SIGNAL

Source components: EQUIPMENT.

Source record 10078983 at NHTSA