2017 Ford FOCUS Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–178 of 178, ordered newest first. Dated records on this page: Jun 24, 2016–Feb 14, 2018.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Feb 14, 2018Service Bulletin/Repair Instructions
SSM 47080
NHTSA communication ID: 10136597
NHTSA source summary · Original PDF not reviewed by Recallfolio
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Focus RS vehicles may exhibit paint discoloration once the protective wrap guard is removed. It is recommended the wrap stay in place until vehicle is delivered, but no longer than 6 months past the vehicle build date. Longer time on the vehicle will increase the adhesive residue left on the paint surface. To assist with the wrap removal, vehicle surface temperature no less than -10Å?C (14Å?F) and no more than 50Å?C (122Å?F), with no ice/snow. Begin the removal from an edge and pull the film back upon itself to the middle of the panel, then repeat from the opposite side until the film is completely removed. The steep pull off angle and the speed of wrap removal affects the amount of adhesive residue remaining. Potential paint blemishes will typically disappear within 72 hours of removal of the wrap under normal circumstances.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The EV Range after fully charging a Focus Electric, C-MAX/Fusion Energi may vary after each charge event. The window sticker indicates 0-20 mile range for C-MAX Energi, 0-21 mile range for Fusion Energi. Variation of EV range may not indicate a battery or charging concern. EV range is similar to the DTE display on gasoline vehicles, EV range will vary with driving/operating conditions. Conditions include: extreme outside temperatures, terrain, driving style, city or highway driving, tire pressure, and use of accessories. If the customer replaces the low roll resistance tires with a more aggressive tread the range will suffer. Using the cabin heater and A/C, which are electric, will also decrease EV range. To temporarily remove the impact of driving/climate history , reset the Driving History/Lifetime Summary by using the Settings menu on the left side of the instrument cluster, under Display
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Model Year Focus RS may exhibit inaccurate Outside Air Temperature(OAT) readings with intermittent Air Conditioning(A/C) function. Instrument cluster will display 0 degrees F(-18 degrees C) until the vehicle is driven above 20-30 mph for minimum of 1 minute. Concern can occur when engine is running(Key On Engine Running-KOER) and ignition is cycled Off and On again within 1 second. Do not replace Powertrain Control Module(PCM) or ambient air temperature sensor for concern. Sensor is contained within the right hand outside mirror, and is not serviceable separately . Engineering is currently investigating. To assist with the investigation use Report A Vehicle Concern link at the bottom of the Oasis report and submit a Global Concern Report (GCR). Continue to monitor OASIS for future updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The EV Range after fully charging a Focus Electric, C-MAX/Fusion Energi may vary after each charge event. The window sticker indicates 0-20 mile range for C-MAX Energi, 0-21 mile range for Fusion Energi. Variation of EV range may not indicate a battery or charging concern. EV range is similar to the DTE display on gasoline vehicles, EV range will vary with driving/operating conditions. Conditions include: extreme outside temperatures, terrain, driving style, city or highway driving, tire pressure, and use of accessories. If the customer replaces the low roll resistance tires with a more aggressive tread the range will suffer. Using the cabin heater and A/C, which are electric, will also decrease EV range. To temporarily remove the impact of driving/climate history , reset the Driving History/Lifetime Summary by using the Settings menu on the left side of the instrument cluster, under Display
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Model Year Focus RS may exhibit inaccurate Outside Air Temperature(OAT) readings with intermittent Air Conditioning(A/C) function. Instrument cluster will display 0 degrees F(-18 degrees C) until the vehicle is driven above 20-30 mph for minimum of 1 minute. Concern can occur when engine is running(Key On Engine Running-KOER) and ignition is cycled Off and On again within 1 second. Do not replace Powertrain Control Module(PCM) or ambient air temperature sensor for concern. Sensor is contained within the right hand outside mirror, and is not serviceable separately . Engineering is currently investigating. To assist with the investigation use Report A Vehicle Concern link at the bottom of the Oasis report and submit a Global Concern Report (GCR). Continue to monitor OASIS for future updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT · LANE DEPARTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Focus ST vehicles may exhibit MIL On with DTC's P0300 and/or P0316 store in Powertrain Control Module(PCM) memory. Vehicle may also exhibit perceived misfire after cold start until Engine Coolant Temperature(ECT) reaches 49 degrees C (120 degrees F) Install (4) new CYFS-12-YEC spark plugs and set plug gap to 1.0mm(0.040). Use ROTUNDA RTTP tool KDT165 or equivalent to gap and adjust the plugs before installing. For Drivability concerns Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. Engineering is currently investigating this concern. To assist with the investigation use the Report A Vehicle Concern link at the bottom of the Oasis report and submit a Global Concern Report (GCR). Continue to monitor OASIS for updates.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the procedure below to remove the water stains from the headliner after the water leak has been repaired. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Focus RS vehicles built on or before 02-Aug-2017 may exhibit an Unable to Change Drive Mode message in the instrument panel cluster (IPC) and/or an illuminated malfunction indicator lamp (MIL) with DTC P26FE stored in the powertrain control module (PCM) memory. Reprogram the PCM to the latest calibration using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 106.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. To recover the screen, perform any one of the following actions: touch the SYNC screen anywhere outside the vehicle image pop-up box, safely shift the vehicle into and out of reverse, or perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). If this does not resolve the concern, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 Focus vehicles equipped with a dual clutch power-shift transmission may exhibit excessive engine vibration. This may be due to a binding condition with the powertrain mounts. Before replacing components, Perform the powertrain mount neutralization procedure. Refer to Workshop Manual (WSM), Section 303-00.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Focus RS vehicles may exhibit paint discoloration once the protective wrap guard is removed. It is recommended the wrap stay in place until vehicle is delivered, but no longer than 6 months past the vehicle build date. Longer time on the vehicle will increase the adhesive residue left on the paint surface. To assist with the wrap removal, vehicle surface temperature no less than -10Å?C (14Å?F) and no more than 50Å?C (122Å?F), with no ice/snow. Begin the removal from an edge and pull the film back upon itself to the middle of the panel, then repeat from the opposite side until the film is completely removed. The steep pull off angle and the speed of wrap removal affects the amount of adhesive residue remaining. Potential paint blemishes will typically disappear within 72 hours of removal of the wrap under normal circumstances.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched faces and no diamond washers (late build). If equipped, diamond washers should be cleaned, inspected and reused, if undamaged. Diamond washers should never be installed along with a laser etched crankshaft timing sprocket. Related WSM procedure information is in the process of being updated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2014-2017 Focus ST vehicles equipped with a 2.0L gasoline turbocharged direct injection (GTDI) engine may exhibit an audible engine idle ticking noise at normal operating temperature. This is considered a normal operating characteristic and no repair should be attempted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Model Year Focus vehicles equipped with 1.0L gasoline turbocharged direct injection(GTDI) engines may exhibit illuminated malfunction indicator light(MIL) with DTC P04DB (crankcase ventilation system disconnected) stored in powertrain control module(PCM) memory. Inspect positive crankcase ventilation (PCV) tube assembly for O-Ring damage or partial disconnect. PCV tube connects to air induction system(AIS) and camshaft cover port. PCV tube assembly also includes crankcase pressure sensor(Reference 303-14 electronic engine controls). Engineering is currently investigating. To assist with the investigation, refer to the Professional Technician Society (PTS) website and use the report a vehicle concern link at the bottom of the OASIS report.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During the update process the SYNC status bar shows Updating System Software for approximately 30 minutes. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or blank screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Focus vehicles equipped with 1.0L Gasoline Turbo Direct Injection (GTDI) engines built on 27-Feb-2017 and through 12-Apr-2017 may exhibit excessive engine idle vibrations. Inspect the engine torque restrictor installed part numbers. Automatic transmission equipped vehicles, should have BV61-6P082-CB installed. Manual transmission vehicles should have CV61-6P082-DC installed. Refer to Workshop Manual (WSM), Section 303-08 for remove instructions. For claiming, use causal part 6068 and applicable labor operations in section 06-Engine of the service labor time standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2014-2017 Focus/C-MAX vehicles when a replacement BCM is received for a service repair may include a white Keyless Entry Card. In an effort to consolidate the complexity of BCM's only the highest level will be available for service. If the vehicle has the Keyless Entry buttons on the left door B-pillar the card needs to stay with the vehicle and shared with the customer as the keyless entry codes have changed. If the vehicle was not built with the b-pillar touch pad, discard the card, as it has no function, and cannot be added to the vehicle. If the vehicle has the stick-on wireless key pad, that keypad has it's own card, and again discard the one that came with the service BCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Focus RS customers may ask to have the upshift lamp operation programmed to function on their vehicle. North American vehicles do not support this feature and it cannot be added. The performance shift indicator (the RS icon in the tachometer) still functions the same as described in the RS Owner's Supplement
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 Focus ST vehicles may exhibit MIL On with a perceived Misfire after cold start. Diagnostic Trouble Codes DTC's) may include P0300, P0301, P0302, P0303,P0304, and P0316. Refer to General Service Bulletin GSB) G0000106 to confirm Historical DTCs no longer confirmed or pending, but have set at least once since the last time DTCs were cleared. Refer to Workshop Manual (WSM) Section, 303-01 and Powertrain Control/Emissions Diagnosis (PC/ED) manual for normal diagnostics. To assist with the investigation use the Report A Vehicle Concern link at the bottom of the OASIS report and submit a Global Concern Report (GCR). Engineering is currently investigating this concern. Continue to monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Focus RS vehicles built on or before 03-Apr-2017 may exhibit an Unable to Change Drive Mode message in the instrument panel cluster (IPC) and/or an illuminated malfunction indicator lamp (MIL) with DTC P26FE stored in the powertrain control module (PCM) memory. This may be due to a sticking exhaust valve when the temperature is below freezing. Reprogram the PCM to the latest calibration using IDS release 104.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2016-2017 FOCUS RS MODELS ARE SHIPPED WITH FRONT COIL SPRING SPACERS THAT KEEP THE SUSPENSION FROM BOTTOMING OUT AND TO PROVIDE RAMP CLEARANCE DURING SHIPPING. THE VEHICLE IS SHIPPED WITH A STICKER ON THE WINDSHIELD AND SECTION 2 IN THE PDI SERVICE RECORD DIRECTS THE TECHNICIAN TO REMOVE THE BLOCKS PRIOR TO CUSTOMER DELIVERY. FAILURE TO REMOVE THE SPACERS WILL RESULT IN A ROUGHER THAN NORMAL RIDE AND WILL MAKE NOISE WHILE DRIVING. PLEASE SHARE THIS SSM WITH YOUR SALES AND PDI DEPARTMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODY (ETB). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. BEFORE ATTEMPTING ANY COMPONENT DIAGNOSIS OR REPLACEMENT OF THE VCT SOLENOID, REFER TO POWERTRAIN CONTROL AND EMISSIONS DIAGNOSIS (PC/ED) PINPOINT TEST HK11 TO CYCLE THE AFFECTED VCT SOLENOID 10 TIMES TO ATTEMPT TO CLEAR THE DEBRIS. FOR CLAIMING, USE CAUSAL PART 6M280 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3.0L GASOLINE TURBOCHARGED DIRECT INJECTION(GTDI) ECOBOOST ENGINES MAY EXHIBIT MALFUNCTION INDICATOR LIGHT(MIL) ON WITH DIAGNOSTIC TROUBLE CODES(DTC) P1013, P1015 AND/OR P1016 STORED IN POWERTRAIN CONTROL MODULE(PCM). CHECK TURBOCHARGER WASTEGATE CONTROL HOSES FOR WATER/ICE RESTRICTIONS OR PINCHING AT ZIP-TIE ON ENGINE CAM COVER RETAINER(2.7L AND 3.0L ONLY). IF RESTRICTION IS FOUND ON CAM COVER RETAINER, CUT ZIP TIE AND CLEAR DTCS. IF WATER/ICE RESTRICTION IS FOUND, DRAIN HOSES, REASSEMBLE AND CLEAR DTCS. IF DTCS RETURN, REFER TO WORKSHOP MANUAL (WSM) OR POWERTRAIN CONTROL EMISSIONS DIAGNOSIS (PCED) MANUAL FOR NORMAL DIAGNOSTICS. ENGINEERING IS INVESTIGATING THE CONCERN, MONITOR OASIS FOR FURTHER UPDATES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013-2017 FOCUS S MODEL VEHICLES DO NOT HAVE AN OUTSIDE AMBIENT TEMPERATURE DISPLAYED IN THE IPC AND THIS FEATURE CANNOT BE ADDED. THE SENSOR IS IN THE RIGHT HAND OUTSIDE MIRROR AND IS USED BY THE POWERTRAIN CONTROL MODULE (PCM) FOR CALCULATIONS.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FOCUS RS VEHICLES EQUIPPED WITH A 2.3L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON OR BEFORE 10-DEC-2016 MAY EXHIBIT AN ILLUMINATED MIL WITH DTCS P0456, P1450 AND/OR P144A. THIS MAY BE DUE TO AN INTERMITTENT STICKING EVAPORATIVE EMISSION CANISTER PURGE VALVE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2017 FIESTA AND 2012-2017 FOCUS SERVICE PIGTAIL FOR TRANSMISSION CONTROL MODULE CONNECTOR C1750A IS AVAILABLE. IF REPAIRS ARE NEEDED USE PART NUMBER FU2Z-14S411-VA. REPLACEMENT OF WIRING HARNESS 12A581 IS NO LONGER REQUIRED WHEN THIS CONNECTOR NEEDS SERVICING.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FOCUS RS CUSTOMERS MAY ASK TO HAVE THE GLOBAL WINDOW OPEN OPTION PROGRAMMED TO FUNCTION ON THEIR VEHICLE. NORTH AMERICAN VEHICLES DO NOT SUPPORT THIS FEATURE AND IT CANNOT BE ADDED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2015-2017 FOCUS VEHICLES EQUIPPED WITH REMOTE START (FACTORY OR DEALER INSTALLED) MAY EXHIBIT A CLIMATE CONTROL SYSTEM THAT DOES NOT RESPOND CORRECTLY TO A REMOTE START EVENT. THIS MAY BE DUE TO THE BODY CONTROL MODULE (BCM) CONFIGURATIONS/SETTINGS. THIS MAY AFFECT HEATED SEATS, HEATED STEERING WHEEL, HEATED BACKGLASS, AND/OR FRONT DEFROSTER. VERIFY THE BCM IS AT THE LATEST LEVEL. THE ISSUE IS CURRENTLY UNDER ENGINEERING INVESTIGATION, DO NOT ATTEMPT ANY ADDITIONAL REPAIRS AT THIS TIME. MONITOR OASIS FOR FUTURE UPDATES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FOCUS RS VEHICLES MAY EXHIBIT A MESSAGE DISPLAYED IN THE INSTRUMENT PANEL CLUSTER (IPC) THAT STATES DRIVE MODE SELECTION NOT POSSIBLE. DIAGNOSTIC TROUBLE CODE (DTC) P26FE MAY ALSO BE PRESENT IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. DTC P26FE IS SET WHEN THE PCM IS UNABLE TO COMMAND THE TAILPIPE ACTUATOR TO MOVE. THIS CONCERN MAY BE CAUSED BY LOW TEMPERATURES (BELOW FREEZING) WHEN STARTING THE ENGINE. AFTER ABOUT 180 SECONDS, AND A KEY CYCLE, THE SYSTEM WORKS AS DESIGNED. THE ISSUE IS CURRENTLY UNDER ENGINEERING INVESTIGATION, DO NOT ATTEMPT ANY REPAIRS AT THIS TIME. MONITOR OASIS FOR FUTURE UPDATES. FOR ADDITIONAL TAILPIPE ACTUATOR INFORMATION REFER TO WORKSHOP MANUAL (WSM), SECTION 309-00.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FOCUS VEHICLES EQUIPPED WITH A 1.0L GASOLINE TURBO DIRECT INJECTION (GTDI) ENGINE AND BUILT ON OR BEFORE 18-JAN-2017 MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P04DB (CRANKCASE VENTILATION SYSTEM DISCONNECTED) STORED IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE 2012-2017 FOCUS WORKSHOP MANUAL (WSM) PROCEDURE FOR OIL PAN AND REAR MAIN OIL SEAL INSTALLATION HAS BEEN REVISED. REFER TO WSM, SECTION 303-01 REMOVAL AND INSTALLATION. THE SEALANT APPLICATION LOCATION HAS BEEN REVISED. SPECIAL ATTENTION SHOULD BE USED AT T-JOINT LOCATIONS FOR CLEANLINESS AND SEALANT APPLICATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE EV RANGE AFTER FULLY CHARGING A 2017 FOCUS ELECTRIC, C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGE EVENT. THE WINDOW STICKER INDICATES 0-20 MILE RANGE FOR 2017 CMAX ENERGI, 0-21 MILE RANGE FOR 2017 FUSION ENERGI. VARIATION OF EV RANGE MAY NOT INDICATE A BATTERY OR CHARGING CONCERN. EV RANGE IS SIMILAR TO THE DTE DISPLAY ON GASOLINE VEHICLES, EV RANGE WILL VARY WITH DRIVING/OPERATING CONDITIONS. CONDITIONS INCLUDE: EXTREME OUTSIDE TEMPERATURES, TERRAIN, DRIVING STYLE, CITY OR HIGHWAY DRIVING, TIRE PRESSURE, AND USE OF ACCESSORIES. IF THE CUSTOMER REPLACES THE LOW ROLL RESISTANCE TIRES WITH A MORE AGGRESSIVE TREAD THE RANGE WILL SUFFER. USING THE CABIN HEATER AND A/C, WHICH ARE ELECTRIC, WILL ALSO DECREASE EV RANGE. TO TEMPORARILY REMOVE THE IMPACT OF DRIVING/CLIMATE HISTORY , RESET THE DRIVING HISTORY/LIFETIME SUMMARY BY USING THE SETTINGS MENU ON THE LEFT SIDE OF THE INSTRUMENT CLUSTER, UNDER DISPLAY
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FOCUS AND C-MAX VEHICLES BUILT ON OR AFTER 1-AUG-2016 MAY EXHIBIT A GROWL OR RUBBING NOISE FROM THE WHEEL ASSEMBLY AFTER PRE-DELIVERY INSPECTION HAS BEEN PERFORMED TO REMOVE THE BRAKE ROTOR COVERS. THIS MAY BE DUE TO THE BRAKE CALIPER SPRING BECOMING DISLODGED AND RUBBING THE WHEEL. THE BRAKE ROTOR COVER REMOVAL PROCESS ON PTS PDI TAB STATES TOOLS ARE NOT TO BE USED WHEN TEARING/REMOVING THE ROTOR COVERS WHICH COULD DAMAGE THE WHEEL OR DISLODGE BRAKE COMPONENTS. IN ADDITION, TURN EACH TIRE/WHEEL BY HAND AFTER THE ROTOR COVER REMOVAL TO VERIFY THERE IS NO CONTACT/RUBBING BETWEEN THE BRAKE CALIPER COMPONENTS AND WHEELS. UNDER THE PTS PDI TAB AT TOP OF PAGE CLICK ON THE LINK BRAKE ROTOR COVER REMOVAL PROCESS, PAGES 6 AND 8 HAVE VIDEO LINKS TO SHOW THE PROPER STEPS USING YOUR FINGERS ONLY, NO TOOLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2014-2017 FIESTA AND 2015-2017 FOCUS VEHICLES WITH THE 1.0L GTDI ENGINE MAY EXHIBIT A TURBOCHARGER WASTEGATE ROD RATTLE. THIS MAY BE DUE TO THE WASTEGATE LINKAGE. THIS NOISE IS CONSIDERED NORMAL AND IS NOT A SIGN OF A DEFECTIVE TURBOCHARGER. THE WASTEGATE ROD HAS CLEARANCES BUILT INTO THE CONTROL LINKAGE TO ACCOMMODATE THERMAL EXPANSION. THE TURBOCHARGER SHOULD NOT BE REPLACED FOR THIS CONDITION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017 FOCUS HAS THE INCORRECT REFRIGERANT LISTED IN THE WORKSHOP MANUAL(WSM), IT SHOWS R134A. THE OWNERS GUIDE IS CORRECT FOR ALL EXCEPT FOR THE FOCUS ST SUPPLEMENT. THE ORANGE LABEL ON THE RADIATOR SUPPORT IS ALSO CORRECT. ALL CURRENT 2017 MODEL YEAR FOCUS VEHICLES UTILIZE THE 1234YF REFRIGERANT. CORRECTIONS HAVE BEEN SUBMITTED TO ALL FOR NEXT PUBLICATIONS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FOCUS RS WITH SYNC 3 MAY EXHIBIT A CONDITION IN WHICH A SOUND MODE SELECTION IS DISPLAYED IN THE FRONT DISPLAY INTERFACE MODULE (FDIM) SOUND SETTINGS SCREEN. FOCUS RS AUDIO SYSTEMS ARE NOT EQUIPPED WITH SOUND MODE SURROUND SOUND. TO CORRECT THIS CONDITION, PERFORM THE SYNC ACCESSORY PROTOCOL INTERFACE MODULE (APIM) STANDARD PROGRAMMING PROCEDURE, REFER TO WORKSHOP MANUAL (WSM), SECTION 415-00. FOR CLAIMING, USE CAUSAL PART 14G371 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FOCUS RS VEHICLES WITH SYNC 3 MAY EXPERIENCE A CONDITION IN WHICH A SOUND MODE SELECTION IS DISPLAYED IN THE FRONT DISPLAY INTERFACE MODULE (FDIM) SOUND SETTINGS SCREEN. FOCUS RS AUDIO SYSTEMS ARE NOT EQUIPPED WITH SOUND MODE SURROUND SOUND. ENGINEERING IS AWARE OF THIS CONCERN AND NO REPAIRS SHOULD BE PERFORMED AT THIS TIME. MONITOR OASIS FOR FUTURE UPDATES. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2013-2017 FOCUS 4-DOOR SEDANS HAVE A SINGLE DAMPENER ON THE LEFT HAND SIDE, ADJACENT TO THE LIFTING COIL SPRING, TO SLOW THE OPERATION OF THE LUGGAGE COMPARTMENT DECK LID WHEN OPENING AND CLOSING. THE LUGGAGE COMPARTMENT DECK LID IS HELD OPEN ONLY BY THE COIL SPRINGS CONNECTED TO THE HINGES. THE DAMPENER IS NOT CHARGED WITH GAS TO SUPPORT THE LUGGAGE COMPARTMENT LID LIKE THE 5 DOOR HATCHBACK LIFT CYLINDERS. REFER TO THE UPDATED WORKSHOP MANUAL SECTION 501-03 FOR ADDITIONAL INFORMATION. IT IS NORMAL FOR THE DAMPENER TO COMPRESS EASILY WHEN REMOVED FROM THE VEHICLE, UNLIKE THE HATCHBACK LIFT SUPPORT CYLINDERS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2013-2017 FOCUS/C-MAX VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. ON 5 DOOR FOCUS(HATCHBACK) THE EXPOSED EDGE AT THE REAR LIFT GATE AREA MAY BE DUE THE HEM LIP OUT OF POSITION (BENT) PULLING THE WEATHER STRIP OUT OF POSITION, EXPOSING THE EDGE. THE HEM LIP CAN EASILY BE REPOSITIONED AND WILL KEEP THE HEADLINER EDGE COVERED BY THE WEATHER-STRIP, WITHOUT HEADLINER REPLACEMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2016-2017 FOCUS VEHICLES BUILT ON OR AFTER 10/NOV/2016 WILL NO LONGER HAVE A FLEX-FUEL BADGE. PLEASE DO NOT SUBMIT FOR A MIS-BUILT UNIT, AND/OR ADD THE BADGE TO THE TAILGATE AND/OR LIFT GATE. SERVICE MANAGEMENT TEAM PLEASE SHARE WITH THE SALES TEAM THE DELETION OF THE BADGE WAS INTENTIONAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2016-2017 FOCUS VEHICLES WITH 2.0L GASOLINE DIRECT INJECTION(GDI) ENGINES BUILT ON OR AFTER 04/07/2016 WILL NO LONGER HAVE A HIGH PRESSURE FUEL PUMP COVER. PLEASE DO NOT SUBMIT FOR A MISS-BUILT UNIT, AND/OR ADD THE COVER BACK ON THE ENGINE. SERVICE MANAGEMENT TEAM PLEASE SHARE WITH THE SALES TEAM THE DELETION OF THE COVER WAS INTENTIONAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. SIRIUSXM TRAFFIC IS ONLY AVAILABLE ON VEHICLES EQUIPPED WITH NAVIGATION, ONLY IN SELECT MARKETS AND REQUIRES AN ACTIVE SUBSCRIPTION TO SIRIUSXM TRAFFIC INFORMATION. IF SIRIUSXM TRAFFIC WILL NOT LOAD ATTEMPT THE FOLLOWING PROCEDURE. TURN THE IGNITION OFF, OPEN AND CLOSE THE DRIVERS DOOR, WAIT FOR 3 MINUTES, THEN DRIVE THE VEHICLE OUTSIDE TO OBTAIN A CLEAR VIEW OF THE SKY. SIRIUSXM TRAFFIC SHOULD RECOVER. IF SIRIUSXM TRAFFIC DOES NOT RECOVER CONTINUE TO MONITOR OASIS FOR FUTURE UPDATES. ENGINEERING IS AWARE OF THIS CONCERN AND NO COMPONENT REPLACEMENT OR ANY SOFTWARE RE-FLASHES SHOULD BE PERFORMED AT THIS TIME. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
Source components: ENGINE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS · ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · ENGINE AND ENGINE COOLING:ENGINE · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to SiriusXM Traffic information. If SiriusXM Traffic will not load attempt the following procedure. Turn the ignition off, open and close the drivers door, wait for 3 minutes, then drive the vehicle outside to obtain a clear view of the sky. SiriusXM Traffic should recover. If SiriusXM Traffic does not recover continue to monitor OASIS for future updates. Engineering is aware of this concern and no component replacement or any software re-flashes should be performed at this time. The SYNC version can be confirmed via OASIS.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Focus and C-Max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. This may be due to the brake caliper spring becoming dislodged and rubbing the wheel. The Brake Rotor Cover Removal Process on PTS states tools are not to be used when tearing/removing the rotor covers which could damage the wheel or dislodge brake components. In addition, turn each tire/wheel by hand after the rotor cover removal to verify there is no contact/rubbing between the brake caliper components and wheels.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS (501-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DURING AN IGNITION CYCLE WITH THE PHONE CONNECTED. DETERMINE IF THE CUSTOMER HAS AN ANDROID PHONE WITH THE BASEBALL APPLICATION MLB.COM AT BAT INSTALLED. IF THE CUSTOMER DOES NOT HAVE THIS APPLICATION LOADED THEN PROCEED TO THE WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. IF THE CUSTOMER DOES HAVE THIS APPLICATION LOADED VERIFY IF THE VERSION IS 5.1.3 OR LOWER ON THE ANDROID PHONE. IF THE ANDROID PHONE WITH MLB.COM AT BAT HAS VERSION 5.1.3 OR LOWER PLEASE RECOMMEND THAT THEY UPDATE THEIR APP TO VERSION 5.2 OR HIGHER AND RETEST FOR THE CUSTOMER SYMPTOM. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON NON-NAVIGATION VEHICLES. PERFORM THE FOLLOWING PROCEDURE TO RESOLVE. ENTER BEZEL DIAGNOSTICS PER WORK SHOP MANUAL (WSM) SECTION 415-00. SELECT TESTING SETTINGS FROM THE MENU. SCROLL DOWN AND PRESS CLEAR DR CALIB. PERFORM A DRIVE TEST FOR APPROXIMATELY 10 MINUTES, INCLUDE AT LEAST FOUR RIGHT TURNS AND FOUR LEFT TURNS WITH A VEHICLE SPEED OF AT LEAST 25 MPH. CONFIRM THAT GPS POSITION FOR NAVIGATION OR THE COMPASS FOR NON-NAVIGATION VEHICLES IS FUNCTIONING PROPERLY. ENGINEERING IS AWARE OF THIS CONCERN. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).