The vehicle dossier US · 2012
2012 Ford
F-350Problems & recalls
149 distinct owner reports in the NHTSA snapshot. Steering appears in 66 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 149 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 14 years with reports.
90,000 miles is the median among 109 reports with usable mileage. The middle half spans 43,600–138,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
4 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
EQUIPMENTCampaign 14V498000
Reported concern
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Manufacturer’s stated response
PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Read campaign 14V498000 at NHTSAENGINECampaign 13V535000
Reported concern
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Manufacturer’s stated response
Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Manufacturer campaign: 13S10
Read campaign 13V535000 at NHTSAENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPECampaign 13V380000
Reported concern
Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.
Manufacturer’s stated response
Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.
Read campaign 13V380000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 11V582000
Reported concern
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.
Manufacturer’s stated response
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Manufacturer campaign: 11C21
Read campaign 11V582000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
17 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
24L05Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified VehiclesNHTSA ID 11023852
Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles
Components: ENGINE · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11023852 at NHTSAtsb18-2190Some 2011-2012 F-250/F-350 and 2011-2015 F-450/F-550 vehicles equipped with a 6.7L diesel engine built on or before 9-Dec-2014 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P20…NHTSA ID 10144185
Some 2011-2012 F-250/F-350 and 2011-2015 F-450/F-550 vehicles equipped with a 6.7L diesel engine built on or before 9-Dec-2014 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2043, P205C and/or P205D. Follow the Service Procedure steps to correct the condition.
Components: ELECTRICAL SYSTEM · FUEL SYSTEM, DIESEL. Confirm detailed applicability in the original document.
Source record 10144185 at NHTSATSB160066Touchscreen navigation system - arabic language - blank screenNHTSA ID 10205031
Touchscreen navigation system - arabic language - blank screen
Components: EQUIPMENT · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Confirm detailed applicability in the original document.
Source record 10205031 at NHTSA16-0066Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interf…NHTSA ID 10183767
Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10183767 at NHTSAPC-01.12.2016In monitoring our technical service inquiries and technical service bulletins from Ford, there is the potential for moderate to severe steering wheel oscillation (wobble) to occur. After extensive testing and outside feedback, …NHTSA ID 10179912
In monitoring our technical service inquiries and technical service bulletins from Ford, there is the potential for moderate to severe steering wheel oscillation (wobble) to occur. After extensive testing and outside feedback, the following details have been established to correct or prevent steering wheel oscillation occurrences in lifted 05-16 Ford Super Duty 4wd pickups.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 10179912 at NHTSATSB15-0124FORD: 2011-2014 F-SUPER DUTY VEHICLES EQUIPPED WITH 6.7L DIESEL ENGINE MAY EXPERIENCE A RUNNING ROUGH OR MISFIRE DURING EXHAUST REGENERATION PROCESS *CNNHTSA ID 10058677
FORD: 2011-2014 F-SUPER DUTY VEHICLES EQUIPPED WITH 6.7L DIESEL ENGINE MAY EXPERIENCE A RUNNING ROUGH OR MISFIRE DURING EXHAUST REGENERATION PROCESS *CN
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 10058677 at NHTSAASI-45226FORD: ON SOME DIESEL TRUCKS, VARIOUS COMBINATION OF DIAGNOSTIC TROUBLE CODES (DTC) FOR LOOSE, MODIFIED, DAMAGED OR MISSING GROUND G400 WHICH WAS RELOCATED BY BODY BUILDERS OUTFITTERS ON VEHICLE MODIFICATION. MODEL 2011-16 F SUP…NHTSA ID 10058613
FORD: ON SOME DIESEL TRUCKS, VARIOUS COMBINATION OF DIAGNOSTIC TROUBLE CODES (DTC) FOR LOOSE, MODIFIED, DAMAGED OR MISSING GROUND G400 WHICH WAS RELOCATED BY BODY BUILDERS OUTFITTERS ON VEHICLE MODIFICATION. MODEL 2011-16 F SUPER DUTY. *PE
Components: EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10058613 at NHTSA44863FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW…NHTSA ID 10057834
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA
Components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Confirm detailed applicability in the original document.
Source record 10057834 at NHTSA44848FORD: CERTAIN 2011-2015 FORD F-SUPER DUTY WITH 6.7 DIESEL ENGINES MAY EXPERIENCE A VIBRATION BUZZ NOISE FROM THE DIESEL FUEL CONDITIONING MODULE (DFCM) AND/OR MAY 10/1/1 PRESSURE FUEL LINES W/O DIAGNOSTIC TROUBLE CODE POOSA. *TANHTSA ID 10057811
FORD: CERTAIN 2011-2015 FORD F-SUPER DUTY WITH 6.7 DIESEL ENGINES MAY EXPERIENCE A VIBRATION BUZZ NOISE FROM THE DIESEL FUEL CONDITIONING MODULE (DFCM) AND/OR MAY 10/1/1 PRESSURE FUEL LINES W/O DIAGNOSTIC TROUBLE CODE POOSA. *TA
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Confirm detailed applicability in the original document.
Source record 10057811 at NHTSATSB-13-6-19FORD: WHILE OPERATING IN LOW SPEED CONDITIONS AND/OR WHEN OPERATING IN STATIONARY IDLE MODE FOR AN EXTENDED PERIODS OF TIME, WILL EXPERIENCE AN ILLUMINATION OF MIL AND DTC P207F, WITH OR WITHOUT, DTC P204F, PREVENTING TRUCK FRO…NHTSA ID 10053473
FORD: WHILE OPERATING IN LOW SPEED CONDITIONS AND/OR WHEN OPERATING IN STATIONARY IDLE MODE FOR AN EXTENDED PERIODS OF TIME, WILL EXPERIENCE AN ILLUMINATION OF MIL AND DTC P207F, WITH OR WITHOUT, DTC P204F, PREVENTING TRUCK FROM FULLY COMPLETING EXHAUST REGENERATION PROCESS. MODEL 2012 F-350. *PE
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Confirm detailed applicability in the original document.
Source record 10053473 at NHTSATSB-13-5-19FORD: SOME TRUCK CHASSIS CAB DIESEL ENGINE MAY EXPERIENCE AN ILLUMINATION OF MIL WHEN OPERATING AT LOW SPEED AND/OR WHEN AT STATIONARY IDLE MODE FOR AN EXTENDED PERIOD OF TIME. MODELS 2012 F-350. *PENHTSA ID 10052885
FORD: SOME TRUCK CHASSIS CAB DIESEL ENGINE MAY EXPERIENCE AN ILLUMINATION OF MIL WHEN OPERATING AT LOW SPEED AND/OR WHEN AT STATIONARY IDLE MODE FOR AN EXTENDED PERIOD OF TIME. MODELS 2012 F-350. *PE
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Confirm detailed applicability in the original document.
Source record 10052885 at NHTSAASI-32207FORD: DUE TO LOOSE, MISSING, MODIFIED OR DAMAGED GROUND G400, VARIOUS MALFUNCTION INDICATOR LIGHT (MIL) DTC'S, RELATED TO GLOW PLUG CONTROL MODULE (GPCM), MAY BE EXHIBIT ON SOME DIESEL EQUIPPED TRUCKS. MODEL YEARS 2011-2013. NO…NHTSA ID 10053411
FORD: DUE TO LOOSE, MISSING, MODIFIED OR DAMAGED GROUND G400, VARIOUS MALFUNCTION INDICATOR LIGHT (MIL) DTC'S, RELATED TO GLOW PLUG CONTROL MODULE (GPCM), MAY BE EXHIBIT ON SOME DIESEL EQUIPPED TRUCKS. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Confirm detailed applicability in the original document.
Source record 10053411 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Vehicle Commanded Engine ShutdownRQ14005
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Recorded closure: Mar 15, 2016
Campaign reference in the source: 15V175000
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