The vehicle dossier US · 2011
2011 Ford
F-350Problems & recalls
136 distinct owner reports in the NHTSA snapshot. Steering appears in 50 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 136 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
60,000 miles is the median among 112 reports with usable mileage. The middle half spans 30,000–105,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
4 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
EQUIPMENTCampaign 14V498000
Reported concern
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Manufacturer’s stated response
PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Read campaign 14V498000 at NHTSAENGINECampaign 13V535000
Reported concern
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Manufacturer’s stated response
Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Manufacturer campaign: 13S10
Read campaign 13V535000 at NHTSAELECTRICAL SYSTEM:SOFTWARECampaign 11V128000
Reported concern
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Manufacturer’s stated response
DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Manufacturer campaign: 10S14
Read campaign 11V128000 at NHTSASTRUCTURE:BODYCampaign 10V659000
Reported concern
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Manufacturer’s stated response
DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Manufacturer campaign: 10S14
Read campaign 10V659000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
24 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
24L05Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified VehiclesNHTSA ID 11023852
Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles
Components: ENGINE · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11023852 at NHTSAtsb18-2190Some 2011-2012 F-250/F-350 and 2011-2015 F-450/F-550 vehicles equipped with a 6.7L diesel engine built on or before 9-Dec-2014 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P20…NHTSA ID 10144185
Some 2011-2012 F-250/F-350 and 2011-2015 F-450/F-550 vehicles equipped with a 6.7L diesel engine built on or before 9-Dec-2014 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2043, P205C and/or P205D. Follow the Service Procedure steps to correct the condition.
Components: ELECTRICAL SYSTEM · FUEL SYSTEM, DIESEL. Confirm detailed applicability in the original document.
Source record 10144185 at NHTSAPC-01.12.2016In monitoring our technical service inquiries and technical service bulletins from Ford, there is the potential for moderate to severe steering wheel oscillation (wobble) to occur. After extensive testing and outside feedback, …NHTSA ID 10179912
In monitoring our technical service inquiries and technical service bulletins from Ford, there is the potential for moderate to severe steering wheel oscillation (wobble) to occur. After extensive testing and outside feedback, the following details have been established to correct or prevent steering wheel oscillation occurrences in lifted 05-16 Ford Super Duty 4wd pickups.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 10179912 at NHTSATSB15-0124FORD: 2011-2014 F-SUPER DUTY VEHICLES EQUIPPED WITH 6.7L DIESEL ENGINE MAY EXPERIENCE A RUNNING ROUGH OR MISFIRE DURING EXHAUST REGENERATION PROCESS *CNNHTSA ID 10058677
FORD: 2011-2014 F-SUPER DUTY VEHICLES EQUIPPED WITH 6.7L DIESEL ENGINE MAY EXPERIENCE A RUNNING ROUGH OR MISFIRE DURING EXHAUST REGENERATION PROCESS *CN
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 10058677 at NHTSAASI-45226FORD: ON SOME DIESEL TRUCKS, VARIOUS COMBINATION OF DIAGNOSTIC TROUBLE CODES (DTC) FOR LOOSE, MODIFIED, DAMAGED OR MISSING GROUND G400 WHICH WAS RELOCATED BY BODY BUILDERS OUTFITTERS ON VEHICLE MODIFICATION. MODEL 2011-16 F SUP…NHTSA ID 10058613
FORD: ON SOME DIESEL TRUCKS, VARIOUS COMBINATION OF DIAGNOSTIC TROUBLE CODES (DTC) FOR LOOSE, MODIFIED, DAMAGED OR MISSING GROUND G400 WHICH WAS RELOCATED BY BODY BUILDERS OUTFITTERS ON VEHICLE MODIFICATION. MODEL 2011-16 F SUPER DUTY. *PE
Components: EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10058613 at NHTSA44863FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW…NHTSA ID 10057834
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA
Components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Confirm detailed applicability in the original document.
Source record 10057834 at NHTSA44848FORD: CERTAIN 2011-2015 FORD F-SUPER DUTY WITH 6.7 DIESEL ENGINES MAY EXPERIENCE A VIBRATION BUZZ NOISE FROM THE DIESEL FUEL CONDITIONING MODULE (DFCM) AND/OR MAY 10/1/1 PRESSURE FUEL LINES W/O DIAGNOSTIC TROUBLE CODE POOSA. *TANHTSA ID 10057811
FORD: CERTAIN 2011-2015 FORD F-SUPER DUTY WITH 6.7 DIESEL ENGINES MAY EXPERIENCE A VIBRATION BUZZ NOISE FROM THE DIESEL FUEL CONDITIONING MODULE (DFCM) AND/OR MAY 10/1/1 PRESSURE FUEL LINES W/O DIAGNOSTIC TROUBLE CODE POOSA. *TA
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Confirm detailed applicability in the original document.
Source record 10057811 at NHTSAASI-32207FORD: DUE TO LOOSE, MISSING, MODIFIED OR DAMAGED GROUND G400, VARIOUS MALFUNCTION INDICATOR LIGHT (MIL) DTC'S, RELATED TO GLOW PLUG CONTROL MODULE (GPCM), MAY BE EXHIBIT ON SOME DIESEL EQUIPPED TRUCKS. MODEL YEARS 2011-2013. NO…NHTSA ID 10053411
FORD: DUE TO LOOSE, MISSING, MODIFIED OR DAMAGED GROUND G400, VARIOUS MALFUNCTION INDICATOR LIGHT (MIL) DTC'S, RELATED TO GLOW PLUG CONTROL MODULE (GPCM), MAY BE EXHIBIT ON SOME DIESEL EQUIPPED TRUCKS. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Confirm detailed applicability in the original document.
Source record 10053411 at NHTSAAS1-32241FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. *PENHTSA ID 10053408
FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE
Components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY. Confirm detailed applicability in the original document.
Source record 10053408 at NHTSATSB-13-4-3FORD: SOME SUPER DUTY TRUCKS, WITH A STEADY THROTTLE, WILL EXPERIENCE, WITH OR WITHOUT, AN ENGINE SHUDDER OR TURBO FLUTTER NOISE, IN THE ENGINE, AROUND 900-1400 RPM. MODELS 2011-2012 F-250, F-350, F-450. *PENHTSA ID 10052196
FORD: SOME SUPER DUTY TRUCKS, WITH A STEADY THROTTLE, WILL EXPERIENCE, WITH OR WITHOUT, AN ENGINE SHUDDER OR TURBO FLUTTER NOISE, IN THE ENGINE, AROUND 900-1400 RPM. MODELS 2011-2012 F-250, F-350, F-450. *PE
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Confirm detailed applicability in the original document.
Source record 10052196 at NHTSA12-2-5FORD: SOME VEHICLES EXHIBIT A 4X4 NOT ENGAGING, NOT STAYING ENGAGED AND/OR UNLOCKING IN EXTREME COLD TEMPERATURES BELOW -18 DEGREES CELSIUS OR 0 DEGREES FAHRENHEIT. INCLUDE FORD MODEL F250, F350,F450, AND F550 MODEL YEARS 2011-…NHTSA ID 10044118
FORD: SOME VEHICLES EXHIBIT A 4X4 NOT ENGAGING, NOT STAYING ENGAGED AND/OR UNLOCKING IN EXTREME COLD TEMPERATURES BELOW -18 DEGREES CELSIUS OR 0 DEGREES FAHRENHEIT. INCLUDE FORD MODEL F250, F350,F450, AND F550 MODEL YEARS 2011-2012. *JS
Components: SUSPENSION:FRONT:HUB. Confirm detailed applicability in the original document.
Source record 10044118 at NHTSA15-0042FORD 2011-2012 F250, F350, F450, F550 : INFORMATION REGARDING F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT BEFORE 10/11/2011 MAY EXHIBIT A MIL ON WITH DTCS, P207F, P20EE, P2200, P2201, P2209, P164A, P2A00 OR P013…NHTSA ID 10057858
FORD 2011-2012 F250, F350, F450, F550 : INFORMATION REGARDING F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT BEFORE 10/11/2011 MAY EXHIBIT A MIL ON WITH DTCS, P207F, P20EE, P2200, P2201, P2209, P164A, P2A00 OR P0133. *LJ
Components: ELECTRICAL SYSTEM:SOFTWARE. Confirm detailed applicability in the original document.
Source record 10057858 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Vehicle Commanded Engine ShutdownRQ14005
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Recorded closure: Mar 15, 2016
Campaign reference in the source: 15V175000
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