The vehicle dossier US · 2017

2017 Ford
F-250 SDProblems & recalls

1,155 distinct owner reports in the NHTSA snapshot. Steering appears in 717 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 1,155 distinct reports. A report can mention more than one component, so category totals can overlap.

Steering717 reports
Suspension587 reports
Other components239 reports
Body & structure66 reports
Fuel system54 reports
Electrical system54 reports
Engine40 reports
Transmission & drivetrain25 reports
Brakes17 reports
Visibility13 reports
Air bags8 reports
See original component labels
STEERING715
SUSPENSION579
UNKNOWN OR OTHER109
WHEELS68
STRUCTURE:BODY57
ELECTRICAL SYSTEM48
FUEL/PROPULSION SYSTEM40
ENGINE37
POWER TRAIN25
SERVICE BRAKES17
ELECTRONIC STABILITY CONTROL (ESC)13
VEHICLE SPEED CONTROL11
FUEL SYSTEM, DIESEL9
BACK OVER PREVENTION9
AIR BAGS8
VISIBILITY/WIPER8
EXTERIOR LIGHTING6
STRUCTURE:BODY:TAILGATE6
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA6
LATCHES/LOCKS/LINKAGES6
SUSPENSION:FRONT6
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH5
SEATS3
SEAT BELTS2
VISIBILITY2
TIRES2
BACK OVER PREVENTION: WARNINGS2
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE2
VISIBILITY:SUN/MOON ROOF ASSEMBLY2
SUSPENSION:FRONT:CONTROL ARM1
ELECTRICAL SYSTEM:WIRING1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS1
PARKING BRAKE1
STRUCTURE:BODY:DOOR1
SUSPENSION:FRONT:SPRINGS:TORSION BAR1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES1
VISIBILITY:WINDSHIELD1
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR1
FIRERELATED1
STEERING:LINKAGES1
STEERING: STEERING WHEEL/HANDLE BAR1
WHEELS:LUGS/NUTS/BOLTS/STUDS1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
FUEL SYSTEM, GASOLINE1
LANE DEPARTURE: BLIND SPOT DETECTION1
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY1
ELECTRICAL SYSTEM:IGNITION1
LANE DEPARTURE: ASSIST1
LANE DEPARTURE: WARNING1
LATCHES/LOCKS/LINKAGES:DOORS:LOCK1
STRUCTURE1
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS1
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:INJECTORS1
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR1
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP1
ELECTRICAL SYSTEM:STARTER ASSEMBLY1
EQUIPMENT1
LATCHES/LOCKS/LINKAGES:HOOD:LATCH1
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS1
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 10 years with reports.

Year filed (last two digits)Latest report: May 15, 2026
Mileage, where supplied

29,000 miles is the median among 906 reports with usable mileage. The middle half spans 20,000–41,965 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

15 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Sep 3, 2025 Safety recallBACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 25V572000

Reported concern

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Manufacturer’s stated response

Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

Manufacturer campaign: 25S89

Read campaign 25V572000 at NHTSA
Nov 29, 2022 Safety recallPOWER TRAIN:DRIVELINE:DRIVESHAFTCampaign 22V880000

Reported concern

Ford Motor Company (Ford) is recalling certain 2017-2018 F-Super Duty F-250, F-350, and F-450 4x4 vehicles. A radial damper inside the driveshaft may move out of position over time, which can cause a driveshaft imbalance and result in a fracture.

Manufacturer’s stated response

Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S74.

Manufacturer campaign: 22S74

Read campaign 22V880000 at NHTSA
Aug 26, 2022 Safety recallBACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 22V644000

Reported concern

Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.

Manufacturer’s stated response

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.

Manufacturer campaign: 22S51

Read campaign 22V644000 at NHTSA
Feb 16, 2022 Safety recallSTRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDSCampaign 22V087000

Reported concern

Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.

Manufacturer’s stated response

Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.

Manufacturer campaign: 22S09

Read campaign 22V087000 at NHTSA
Dec 9, 2020 Safety recallEQUIPMENTCampaign 20E090000

Reported concern

Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

Manufacturer’s stated response

Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

Read campaign 20E090000 at NHTSA
Dec 11, 2019 Safety recallSEAT BELTS:PRETENSIONERCampaign 19V880000

Reported concern

Ford Motor Company (Ford) is recalling certain 2017-2019 F-Super Duty F-250, F-350, F-450, and F-550 SuperCrew Cab vehicles with carpet flooring. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.

Manufacturer’s stated response

Ford will notify owners, and dealers will apply heat resistant tape to the carpet and its insulation, and modify the B-Pillar insulation as necessary, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S52.

Manufacturer campaign: 19S52

Read campaign 19V880000 at NHTSA
Dec 4, 2019 Safety recallLATCHES/LOCKS/LINKAGES:TAILGATE:LATCHCampaign 19V864000

Reported concern

Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.

Manufacturer’s stated response

Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.

Manufacturer campaign: 19S48

Read campaign 19V864000 at NHTSA
Apr 8, 2019 Safety recallENGINECampaign 19V278000

Reported concern

Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.

Manufacturer’s stated response

Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.

Manufacturer campaign: 19S11

Read campaign 19V278000 at NHTSA
Oct 16, 2017 Safety recallLATCHES/LOCKS/LINKAGES:DOORS:LATCHCampaign 17V652000

Reported concern

Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.

Manufacturer’s stated response

Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.

Manufacturer campaign: 17S33

Read campaign 17V652000 at NHTSA
Sep 25, 2017 Safety recallSEATSCampaign 17V599000

Reported concern

Ford Motor Company (Ford) is recalling certain 2017 Ford F-150, F-250, F-350, F-450, and F-550 trucks with manually-adjusted front passenger seats. The seat belt anchor may not be adequately welded to the seat cushion frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages," and 207, "Seating Systems."

Manufacturer’s stated response

Ford will notify owners, and dealers will replace the front passenger manual seat track, free of charge. The recall is expected to begin November 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C17.

Manufacturer campaign: 17C17

Read campaign 17V599000 at NHTSA
Aug 28, 2017 Safety recallSEAT BELTS:REAR/OTHERCampaign 17V526000

Reported concern

Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

Manufacturer’s stated response

Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. Interim notices informing owners of the safety risk were mailed October 18, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.

Manufacturer campaign: 17C12

Read campaign 17V526000 at NHTSA
May 22, 2017 Safety recallSEATS:FRONT ASSEMBLY:RECLINERCampaign 17V332000

Reported concern

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."

Manufacturer’s stated response

Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.

Manufacturer campaign: 17C08

Read campaign 17V332000 at NHTSA
Mar 31, 2017 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 17V225000

Reported concern

Ford Motor Company (Ford) is recalling certain 2017 Ford F-250 Super Duty trucks equipped with 6.2L engines and six-speed automatic transmissions. These transmissions may have a damaged park rod actuating plate that can result in unexpected vehicle movement even though the transmission has been shifted to 'Park.' As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect", and number 114, "Theft Protection."

Manufacturer’s stated response

Ford will notify owners, and dealers will inspect the park rod actuating plate and replace it, if necessary, free of charge. The recall began on June 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C06.

Manufacturer campaign: 17C06

Read campaign 17V225000 at NHTSA
Dec 29, 2016 Safety recallFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTINGCampaign 16V945000

Reported concern

Ford Motor Company (Ford) is recalling certain 2017 Ford F-250 and F-350 Super Duty trucks manufactured August 10, 2016, to September 17, 2016. The frame reinforcement bracket may not have been attached to the front fuel tank strap, allowing the fuel tank strap to separate from the frame.

Manufacturer’s stated response

Ford will notify owners, and dealers will inspect and, if necessary, install the reinforcement bracket, free of charge. The recall began on February 7, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S45.

Manufacturer campaign: 16S45

Read campaign 16V945000 at NHTSA
Oct 26, 2016 Safety recallFUEL SYSTEM, DIESELCampaign 16V778000

Reported concern

Ford Motor Company (Ford) is recalling certain model year 2017 Ford F-250 SD, F-350 SD, F-450 SD, and F-550 SD trucks manufactured March 21, 2016, to August 28, 2016. The protective shield on the fuel conditioning module may have inadequate adhesion, allowing the shield to become dislodged.

Manufacturer’s stated response

Ford will notify owners, and dealers will replace the protective shield, free of charge. The recall began November 11, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S39.

Manufacturer campaign: 16S39

Read campaign 16V778000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

328 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Apr 20, 2026 Other25N15 S1Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time ReplacementNHTSA ID 11031781

Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11031781 at NHTSA
Mar 25, 2026 Other25N17Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer EvaluationNHTSA ID 11030282

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

Components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING · BACK OVER PREVENTION: WARNINGS · LANE DEPARTURE: BLIND SPOT DETECTION · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11030282 at NHTSA
Feb 24, 2026 Service Bulletin/Repair InstructionsSSM 54601Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypa…NHTSA ID 11029052

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11029052 at NHTSA
Jan 5, 2026 Other25N15Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time ReplacemenNHTSA ID 11027801

Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacemen

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11027801 at NHTSA
Dec 22, 2025 Other25N15Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time ReplacementNHTSA ID 11026915

Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

Components: UNKNOWN OR OTHER · VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11026915 at NHTSA
Dec 16, 2025 Service Bulletin/Repair InstructionsSSM 54448Some 2017-2026 F-Super Duty vehicles may exhibit a pull/drift condition during braking. This may be due to the brake pads needing to be broken in. Repeated, heavy brake applications may assist to resolve the pull/drift conditio…NHTSA ID 11027144

Some 2017-2026 F-Super Duty vehicles may exhibit a pull/drift condition during braking. This may be due to the brake pads needing to be broken in. Repeated, heavy brake applications may assist to resolve the pull/drift condition. The Workshop Manual, Section 206-00 Symptom Chart for vehicle pulls or drifts during braking has been updated to reflect this information.

Components: SERVICE BRAKES. Confirm detailed applicability in the original document.

Source record 11027144 at NHTSA
Dec 2, 2025 Other25L02Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly ReimbursementNHTSA ID 11026928

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11026928 at NHTSA
Nov 26, 2025 Service Bulletin/Repair InstructionsTSB 25-2570This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation …NHTSA ID 11025837

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11025837 at NHTSA
Sep 24, 2025 Other24L04Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label UpdateNHTSA ID 11023851

Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update

Components: ENGINE · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11023851 at NHTSA
Aug 23, 2025 Other24L05Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified VehiclesNHTSA ID 11022355

Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles

Components: ENGINE · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11022355 at NHTSA
Aug 22, 2025 Other24L04Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label UpdateNHTSA ID 11022379

Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update

Components: ENGINE · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11022379 at NHTSA
Dec 16, 2024 Service Bulletin/Repair InstructionsSSM 53234Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.NHTSA ID 11011941

Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11011941 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened May 9, 2024 No close date recordedSogefi Secondary Diesel Fuel Filter LeakPE24014

The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Find investigation PE24014
Opened Jan 15, 2021 ClosedPower Tailgate Release SystemsRQ21001

In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Recorded closure: Jan 10, 2024

Find investigation RQ21001
Opened Oct 12, 2018 ClosedPower tailgate opens unintendedPE18011

By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.

Recorded closure: Dec 12, 2019

Campaign reference in the source: 19V864000

Find investigation PE18011

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