The manufacturer’s record · Page 1 of 2

2019 Ford EXPEDITION
Manufacturer communications & TSBs.Page 1

Original record summaries, dates and identifiers for this model-year. Records 1–100 of 150, ordered newest first. Dated records on this page: Jul 22, 2021–Mar 25, 2026.

Back to 2019 Ford EXPEDITION problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Mar 25, 2026Other

25N17

NHTSA communication ID: 11030282

NHTSA source summary · Original PDF not reviewed by Recallfolio

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

Source components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING · BACK OVER PREVENTION: WARNINGS · LANE DEPARTURE: BLIND SPOT DETECTION · UNKNOWN OR OTHER.

Source record 11030282 at NHTSA
Nov 26, 2025Service Bulletin/Repair Instructions

TSB 25-2570

NHTSA communication ID: 11025837

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

Source components: ELECTRICAL SYSTEM.

Source record 11025837 at NHTSA
Nov 12, 2025Service Bulletin/Repair Instructions

SSM 54366

NHTSA communication ID: 11025611

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 11025611 at NHTSA
Oct 30, 2025Service Bulletin/Repair Instructions

TSB 25-2476

NHTSA communication ID: 11024877

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin supersedes TSB 25-2132. Reason for update: update the Part List Description and Labor Times Description Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM) This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order

Source components: POWER TRAIN.

Source record 11024877 at NHTSA
May 5, 2025Emissions

24E13

NHTSA communication ID: 11018800

NHTSA source summary · Original PDF not reviewed by Recallfolio

On your vehicle, the OBD monitoring system for the catalytic converter may not be operating as intended. The Malfunction Indicator Light (MIL) may illuminate on the instrument panel even though a catalytic converter repair may not be necessary.

Source components: UNKNOWN OR OTHER.

Source record 11018800 at NHTSA
Apr 24, 2025Service Bulletin/Repair Instructions

SSM 53661

NHTSA communication ID: 11017346

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2024 Expedition/Navigator vehicles equipped with 22 inch wheels, may exhibit an increased level of vibrations which can be felt while driving on a smooth road at speeds at or above 75 mph (120 km/h). Pinpoint Test G located in Workshop Manual (WSM), Section 204-04 has been developed to assist with diagnosis of this condition. When submitting a warranty claim, include all results from the Pinpoint Test.

Source components: UNKNOWN OR OTHER.

Source record 11017346 at NHTSA
Apr 18, 2025Service Bulletin/Repair Instructions

TSB 25-2132

NHTSA communication ID: 11017140

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin supersedes TSB 25-2023. Reason for update: update the Part List and Service Procedure Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM) This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional

Source components: UNKNOWN OR OTHER.

Source record 11017140 at NHTSA
Apr 17, 2025Emissions

24E13

NHTSA communication ID: 11017470

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2018-2021 Model Year Expedition Vehicles equipped with a 3.5L EcoBoost Engine Powertrain Control Module (PCM) Reprograming

Source components: UNKNOWN OR OTHER.

Source record 11017470 at NHTSA
Feb 11, 2025Service Bulletin/Repair Instructions

TSB 25-2023

NHTSA communication ID: 11014143

NHTSA source summary · Original PDF not reviewed by Recallfolio

"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Harsh engagement • Delayed engagement • Harsh shift • Delayed shift • Illuminated MIL with DTCs P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM"

Source components: UNKNOWN OR OTHER.

Source record 11014143 at NHTSA
Jan 17, 2025Service Bulletin/Repair Instructions

SSM 53305

NHTSA communication ID: 11013132

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.

Source components: UNKNOWN OR OTHER.

Source record 11013132 at NHTSA
Oct 10, 2024Service Bulletin/Repair Instructions

SSM 53040

NHTSA communication ID: 11008948

NHTSA source summary · Original PDF not reviewed by Recallfolio

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

Source components: UNKNOWN OR OTHER.

Source record 11008948 at NHTSA
Sep 12, 2024Service Bulletin/Repair Instructions

SSM 52881

NHTSA communication ID: 11007915

NHTSA source summary · Original PDF not reviewed by Recallfolio

2018-2022 Expedition/Navigator  "Park Brake Limited Function Service Required" Message In The IPC

Source components: SERVICE BRAKES.

Source record 11007915 at NHTSA
Jul 24, 2024Service Bulletin/Repair Instructions

TSB 24-2188

NHTSA communication ID: 11005305

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.

Source components: WHEELS.

Source record 11005305 at NHTSA
May 27, 2024Service Bulletin/Repair Instructions

TSB 24-2165

NHTSA communication ID: 11001174

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.

Source components: UNKNOWN OR OTHER.

Source record 11001174 at NHTSA
May 18, 2024Service Bulletin/Repair Instructions

SSM 52548

NHTSA communication ID: 11000297

NHTSA source summary · Original PDF not reviewed by Recallfolio

Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.

Source components: POWER TRAIN.

Source record 11000297 at NHTSA
Apr 25, 2024Service Bulletin/Repair Instructions

SSM 52483

NHTSA communication ID: 10254142

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking for an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Confirm FPCM connector (Explorer - C3239, Transit - C433, F-150 - C460/C4336, Expedition/Navigator - C433/C4033) is fully seated and inspect applicable grounds (Explorer  G302, Transit - G401, F-150 - G401, Expedition/Navigator - G403/G406) prior to performing guided diagnostics or replacing any components.

Source components: UNKNOWN OR OTHER.

Source record 10254142 at NHTSA
Apr 3, 2024Service Bulletin/Repair Instructions

SSM 52410

NHTSA communication ID: 10253552

NHTSA source summary · Original PDF not reviewed by Recallfolio

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.

Source components: UNKNOWN OR OTHER.

Source record 10253552 at NHTSA
Mar 29, 2024Service Bulletin/Repair Instructions

TSB 24-2101

NHTSA communication ID: 10252674

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

Source components: POWER TRAIN.

Source record 10252674 at NHTSA
Mar 6, 2024Service Bulletin/Repair Instructions

SSM 52335

NHTSA communication ID: 10251952

NHTSA source summary · Original PDF not reviewed by Recallfolio

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

Source components: ENGINE AND ENGINE COOLING.

Source record 10251952 at NHTSA
Mar 1, 2024Service Bulletin/Repair Instructions

SSM 52314

NHTSA communication ID: 10251934

NHTSA source summary · Original PDF not reviewed by Recallfolio

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

Source components: POWER TRAIN.

Source record 10251934 at NHTSA
Feb 23, 2024Service Bulletin/Repair Instructions

TSB 24-2046

NHTSA communication ID: 10251469

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10251469 at NHTSA
Dec 5, 2023Service Bulletin/Repair Instructions

TSB 23-2396

NHTSA communication ID: 10248357

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 23-2036 to add 2024 vehicle model years. Some 2018-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever.

Source components: SEATS.

Source record 10248357 at NHTSA
Nov 14, 2023Service Bulletin/Repair Instructions

TSB 23-2350

NHTSA communication ID: 10245418

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.

Source record 10245418 at NHTSA
Nov 7, 2023Service Bulletin/Repair Instructions

TSB 23-2249

NHTSA communication ID: 10245354

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 23-2120 to exclude Police Interceptor vehicles with column shift. Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 (excluding Police Interceptor vehicles with column shift) may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (DTC) P07E6 and/or P07E4 stored in the powertrain control module (PCM) or transmission control module (TCM) and/or a possible audible noise. This may be due to a leak in the park valve circuit. To correct the condition, follow the Service Procedure to inspect the park system hardware for wear or damage and replace the valve body separator plate with an improved valve body separator plate.

Source components: POWER TRAIN.

Source record 10245354 at NHTSA
Oct 2, 2023Service Bulletin/Repair Instructions

SAN Vol1 Issue2

NHTSA communication ID: 10244704

NHTSA source summary · Original PDF not reviewed by Recallfolio

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, or GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · UNKNOWN OR OTHER.

Source record 10244704 at NHTSA
Sep 21, 2023Service Bulletin/Repair Instructions

SSM 51939

NHTSA communication ID: 10243648

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.

Source components: POWER TRAIN.

Source record 10243648 at NHTSA
Sep 20, 2023Service Bulletin/Repair Instructions

SSM 51937

NHTSA communication ID: 10243609

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.

Source components: EQUIPMENT.

Source record 10243609 at NHTSA
Aug 14, 2023Service Bulletin/Repair Instructions

TSB 23-2250

NHTSA communication ID: 10241447

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

Source components: POWER TRAIN.

Source record 10241447 at NHTSA
Aug 2, 2023Service Bulletin/Repair Instructions

SSM 51838

NHTSA communication ID: 10241627

NHTSA source summary · Original PDF not reviewed by Recallfolio

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.

Source components: ELECTRICAL SYSTEM.

Source record 10241627 at NHTSA
Jun 8, 2023Service Bulletin/Repair Instructions

SAN-Vol1 I1

NHTSA communication ID: 10240743

NHTSA source summary · Original PDF not reviewed by Recallfolio

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10240743 at NHTSA
Jun 7, 2023Service Bulletin/Repair Instructions

SSM 51687

NHTSA communication ID: 10237786

NHTSA source summary · Original PDF not reviewed by Recallfolio

TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN · UNKNOWN OR OTHER.

Source record 10237786 at NHTSA
May 29, 2023Service Bulletin/Repair Instructions

TSB 22-2428

NHTSA communication ID: 10236680

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

Source components: POWER TRAIN.

Source record 10236680 at NHTSA
May 23, 2023Service Bulletin/Repair Instructions

TSB 23-2152

NHTSA communication ID: 10236683

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 23-2123 to update the Issue statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the keep alive memory in the PCM/TCM or the transmission main control valve body. To correct the condition, follow the Service Procedure to overhaul the main control valve body and/or perform an adaptive learning drive cycle.

Source components: POWER TRAIN.

Source record 10236683 at NHTSA
May 16, 2023Service Bulletin/Repair Instructions

TSB 23-2120

NHTSA communication ID: 10236573

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (DTC) P07E6 and/or P07E4 stored in the powertrain control module (PCM) or transmission control module (TCM) and/or a possible audible noise. This may be due to a leak in the park valve circuit. To correct the condition, follow the Service Procedure to inspect the park system hardware for wear or damage and replace the valve body separator plate with an improved valve body separator plate.

Source components: PARKING BRAKE · POWER TRAIN.

Source record 10236573 at NHTSA
May 9, 2023Service Bulletin/Repair Instructions

SSM 51617

NHTSA communication ID: 10236332

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2022 Expedition vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. To correct this condition, replace the headlamp switch (service base part number: 11654). Refer to Workshop Manual, Section 417-01.

Source components: EXTERIOR LIGHTING.

Source record 10236332 at NHTSA
May 5, 2023Service Bulletin/Repair Instructions

TSB 23-2143

NHTSA communication ID: 10236037

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2020 F-150 and 2018-2020 Expedition/Navigator vehicles built on or before 30-Nov-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. Some vehicles may also exhibit an intermittent condition with no auto restart during auto-start-stop operation with or without diagnostic trouble code (DTC) P164C present in the powertrain control module (PCM). This may be due to a worn variable camshaft timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.

Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.

Source record 10236037 at NHTSA
Apr 14, 2023Service Bulletin/Repair Instructions

TSB 23-2123

NHTSA communication ID: 10234596

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware break-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10234596 at NHTSA
Apr 4, 2023Service Bulletin/Repair Instructions

SSM 51536

NHTSA communication ID: 10235153

NHTSA source summary · Original PDF not reviewed by Recallfolio

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

Source components: STRUCTURE.

Source record 10235153 at NHTSA
Mar 8, 2023Service Bulletin/Repair Instructions

SSM 51419

NHTSA communication ID: 10233695

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.

Source components: POWER TRAIN.

Source record 10233695 at NHTSA
Feb 7, 2023Service Bulletin/Repair Instructions

TSB 23-2036

NHTSA communication ID: 10232488

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2023 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever.

Source components: SEATS.

Source record 10232488 at NHTSA
Jan 30, 2023Service Bulletin/Repair Instructions

SSM 51321

NHTSA communication ID: 10230964

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2022 Expedition vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. Switch and/or module replacement will not resolve this condition. Headlamp operation is not affected while the vehicle is ON. A new headlamp switch is currently under development to correct this condition. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment in May 2023, when parts are expected to become available. Follow up with the customer to confirm the appointment once OASIS is updated with the repair information.

Source components: EQUIPMENT:ELECTRICAL · EXTERIOR LIGHTING:HEADLIGHTS.

Source record 10230964 at NHTSA
Jan 23, 2023Service Bulletin/Repair Instructions

SSM 51311

NHTSA communication ID: 10230924

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2023 Expedition/Navigator vehicles may have a concern where the second row seat is locked in the forward tilted position while using Easy Entry preventing rearward movement. To unlock the seat, tip the seat back fully forward and slide the seat fully forward to its end of track travel. This will allow the seat to then be free to move rearward. This operation is characteristic to the Easy Entry feature of the second row seats. Do not force the seat rearward while in the locked position as it can result in damage to the seat track. Refer to the vehicle's Owner's Manual for further details.

Source components: SEATS.

Source record 10230924 at NHTSA
Jan 19, 2023Service Bulletin/Repair Instructions

SSM 51306

NHTSA communication ID: 10230835

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150 - G401, Expedition/Navigator - G403, Transit - G401, 2018-2019 Explorer  G302, 2020-2022 Explorer/Aviator - G407) and confirm FPCM connector (F-150 - C4336, Expedition/Navigator - C433, Transit - C433, 2018-2019 Explorer - C3239, 2020-2022 Explorer/Aviator - C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.

Source components: ELECTRICAL SYSTEM.

Source record 10230835 at NHTSA
Dec 20, 2022Service Bulletin/Repair Instructions

SSM 51265

NHTSA communication ID: 10228881

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.

Source components: EQUIPMENT · VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR.

Source record 10228881 at NHTSA
Dec 16, 2022Service Bulletin/Repair Instructions

SSM 51261

NHTSA communication ID: 10228876

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Source components: SERVICE BRAKES.

Source record 10228876 at NHTSA
Dec 12, 2022Service Bulletin/Repair Instructions

SSM 51248

NHTSA communication ID: 10228866

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: BACK OVER PREVENTION:SOFTWARE.

Source record 10228866 at NHTSA
Dec 7, 2022Service Bulletin/Repair Instructions

SSM 51235

NHTSA communication ID: 10228852

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Expedition/Navigator vehicles equipped with electronic limited slip differential (ELSD) rear axle may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0932:17. Check the condition of the wiring harness and connections at the ELSD and the differential control module rear (DCMR). If no problems are found, clear the DTC and test drive. If the condition returns, refer to Workshop Manual (WSM), Section 205-02B.

Source components: ELECTRICAL SYSTEM.

Source record 10228852 at NHTSA
Oct 7, 2022Service Bulletin/Repair Instructions

SSM 51122

NHTSA communication ID: 10222789

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ignition lock cylinder per the functional lock cylinder service procedure in Workshop Manual (WSM), Section 501-14. This may be due to debris or contamination in the ignition lock cylinder. If this concern occurs, use a suitable shop vacuum to dislodge or remove debris or contamination by placing the vacuum hose over the lock cylinder, without the key installed, for 30 seconds. Insert the ignition key and reattempt turning it to the accessory position for lock cylinder removal. If the key will not turn to the accessory position, continue with the non-functional lock cylinder removal procedure.

Source components: ELECTRICAL SYSTEM:STARTER ASSEMBLY.

Source record 10222789 at NHTSA
Oct 6, 2022Service Bulletin/Repair Instructions

SSM 51120

NHTSA communication ID: 10222788

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Source components: SERVICE BRAKES, HYDRAULIC.

Source record 10222788 at NHTSA
Sep 5, 2022Service Bulletin/Repair Instructions

TSB 22-2339

NHTSA communication ID: 10220379

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E stored in the powertrain control module (PCM) or transmission control module (TCM) after replacing the main control valve body. This may be due to software incompatibility between the replacement main control valve body solenoid strategy file and the PCM/TCM software. To correct this condition, follow the Service Procedure to enter only the 13-digit solenoid body strategy when downloading transmission strategy.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10220379 at NHTSA
Aug 1, 2022Service Bulletin/Repair Instructions

SSM 50982

NHTSA communication ID: 10217830

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10217830 at NHTSA
Jul 29, 2022Service Bulletin/Repair Instructions

SSM 50975

NHTSA communication ID: 10217028

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.

Source components: ELECTRICAL SYSTEM.

Source record 10217028 at NHTSA
Jul 22, 2022Service Bulletin/Repair Instructions

SSM 50959

NHTSA communication ID: 10216544

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers. To correct this condition, contact the VOXX Customer Service Department at 1-866-869-7888. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10216544 at NHTSA
Jul 12, 2022Service Bulletin/Repair Instructions

SSM 50937

NHTSA communication ID: 10216060

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns. Refer to the updated Diagnosis and Testing, and General Procedure in the WSM, Section 412-00 Climate Control System for diagnostic procedures

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10216060 at NHTSA
Jun 28, 2022Service Bulletin/Repair Instructions

TSB 22-2145

NHTSA communication ID: 10214870

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (DTC) P07E6 and/or P07E4 stored in the powertrain control module (PCM) or transmission control module (TCM) and/or a possible audible noise. This may be due to a leak in the park valve circuit. To correct the condition, follow the Service Procedure to inspect the park system hardware for wear or damage and replace the valve body separator plate with an improved valve body separator plate.

Source components: POWER TRAIN.

Source record 10214870 at NHTSA
Jun 21, 2022Service Bulletin/Repair Instructions

SSM 50873

NHTSA communication ID: 10214832

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.

Source components: ELECTRICAL SYSTEM.

Source record 10214832 at NHTSA
Jun 21, 2022Service Bulletin/Repair Instructions

TSB 22-2219

NHTSA communication ID: 10214754

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.

Source components: POWER TRAIN.

Source record 10214754 at NHTSA
Jun 8, 2022Service Bulletin/Repair Instructions

SSM 50841

NHTSA communication ID: 10214158

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150 - G401, Expedition/Navigator - G403, Transit - G401, 2018-2019 Explorer  G302, 2020-2022 Explorer/Aviator - G407) and confirm FPCM connector (F-150 - C4336, Expedition/Navigator - C433, Transit - C433, 2018-2019 Explorer - C3239, 2020-2022 Explorer/Aviator - C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.

Source components: ELECTRICAL SYSTEM.

Source record 10214158 at NHTSA
Jun 6, 2022Service Bulletin/Repair Instructions

SSM 50832

NHTSA communication ID: 10213710

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Expedition/Navigator vehicles equipped with electronic limited slip differential (ELSD) rear axle may exhibit a diagnostic trouble code (DTC) P0932:16. Check the condition of the wiring harness and connections at the ELSD and the differential control module rear (DCMR). If no problem is found, replace the DCMR according to the model years. Refer to Workshop Manual (WSM), Section 205-02B. For claiming, use causal part number 4C016.

Source components: ELECTRICAL SYSTEM:WIRING · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10213710 at NHTSA
May 24, 2022Service Bulletin/Repair Instructions

SSM 50804

NHTSA communication ID: 10212957

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

Source components: ELECTRICAL SYSTEM.

Source record 10212957 at NHTSA
May 23, 2022Service Bulletin/Repair Instructions

TSB 22-2200

NHTSA communication ID: 10212106

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2020 F-150 2018-2020 Expedition/Navigator vehicles built on or before 31-Oct-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure steps to replace the VCT units.

Source components: ENGINE AND ENGINE COOLING.

Source record 10212106 at NHTSA
May 17, 2022Service Bulletin/Repair Instructions

SSM 50786

NHTSA communication ID: 10212120

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2020 F-150, 2017-2022 Super Duty and 2018-2021 Expedition vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been released with a more robust air bag cover design. Refer to Workshop Manual (WSM), Section 501-20B for the replacement procedure. If servicing under warranty, use causal part 15043B13 for F-150 and Expedition or 25043B13 for Super Duty and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: AIR BAGS.

Source record 10212120 at NHTSA
Apr 27, 2022Service Bulletin/Repair Instructions

SSM 50726

NHTSA communication ID: 10210816

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: COMMUNICATION:MANUFACTURER TELEMATICS.

Source record 10210816 at NHTSA
Apr 22, 2022Service Bulletin/Repair Instructions

TSB 22-2139

NHTSA communication ID: 10210471

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2020 F-150, 2018-2022 Expedition/Navigator/Mustang and 2019-2022 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware break-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.

Source record 10210471 at NHTSA
Apr 6, 2022Service Bulletin/Repair Instructions

SSM 50661

NHTSA communication ID: 10210242

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150- G401, Expedition/Navigator- G403, Transit- G401, 2018-2019 Explorer G302, 2020-2022 Explorer/Aviator- G407) and confirm FPCM connector (F-150- C4336, Expedition/Navigator- C433, Transit- C433, 2018-2019 Explorer C3239, 2020-2022 Explorer/Aviator- C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10210242 at NHTSA
Apr 5, 2022Service Bulletin/Repair Instructions

SSM 50651

NHTSA communication ID: 10210941

NHTSA source summary · Original PDF not reviewed by Recallfolio

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option

Source components: COMMUNICATION:MANUFACTURER TELEMATICS · EQUIPMENT.

Source record 10210941 at NHTSA
Mar 25, 2022Service Bulletin/Repair Instructions

21N03-S4

NHTSA communication ID: 10209366

NHTSA source summary · Document-reviewed explainer available below

Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine - Cam Phase Replacement. Parts Requirements / Order information - Intake Gaskets HL3Z-9439-A should be inspected and only replaced if damaged. It is no longer required to replace these gaskets.

Source components: ENGINE AND ENGINE COOLING.

3.5L cam phaser program: Historical deadline: Jan 2023

Read coverage & conditions
Original manufacturer PDF
Mar 21, 2022Service Bulletin/Repair Instructions

TSB 22-2104

NHTSA communication ID: 10209209

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

Source components: EQUIPMENT · EQUIPMENT:MECHANICAL · SEATS.

Source record 10209209 at NHTSA
Mar 10, 2022Service Bulletin/Repair Instructions

TSB 22-2089

NHTSA communication ID: 10209031

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.

Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · UNKNOWN OR OTHER.

Source record 10209031 at NHTSA
Mar 9, 2022Service Bulletin/Repair Instructions

SSM 50571

NHTSA communication ID: 10209028

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only.

Source components: EQUIPMENT · LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:DOOR.

Source record 10209028 at NHTSA
Feb 17, 2022Service Bulletin/Repair Instructions

SSM 50502

NHTSA communication ID: 10208146

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.

Source components: SEATS.

Source record 10208146 at NHTSA
Jan 12, 2022Service Bulletin/Repair Instructions

TSB 21-2404

NHTSA communication ID: 10206843

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2021 F-150, 2017-2021 Super Duty and 2018-2021 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.

Source components: ENGINE · ENGINE AND ENGINE COOLING.

Source record 10206843 at NHTSA
Dec 23, 2021Service Bulletin/Repair Instructions

SSM 50375

NHTSA communication ID: 10205694

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10205694 at NHTSA
Dec 20, 2021Service Bulletin/Repair Instructions

TSB 21-2357

NHTSA communication ID: 10205526

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 21-2315 to increase the labor operation time allowances. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware wear-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.

Source components: POWER TRAIN.

Source record 10205526 at NHTSA
Dec 14, 2021Service Bulletin/Repair Instructions

SSM 50347

NHTSA communication ID: 10205483

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 20182021 Expedition/Navigator vehicles may exhibit inoperative reverse lamps with DTC B1277 stored in the body control module (BCM). The vehicle may also exhibit the auto dimming rear view mirror becoming dark as soon as the key is turned on or is inoperative. This may be due to incorrect wiring of an aftermarket 5 pin jumper connector from a non-Ford windshield supplier that is causing a short to ground. To correct this condition, inspect if the windshield was recently replaced and verify the circuits in the 5 pin jumper connector located between connector C9440 and C9224 are routed in the correct pin location and adjust as necessary. Refer to the Wiring Diagram, Cell 124-10.

Source components: EXTERIOR LIGHTING.

Source record 10205483 at NHTSA
Dec 14, 2021Service Bulletin/Repair Instructions

SSM 50346

NHTSA communication ID: 10205482

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14G229 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10205482 at NHTSA
Dec 1, 2021Service Bulletin/Repair Instructions

TSB 21-2423

NHTSA communication ID: 10205528

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E stored in the powertrain control module (PCM) or transmission control module (TCM) after replacing the main control valve body. This may be due to software incompatibility between the replacement main control valve body solenoid strategy file and the PCM/TCM software. To correct this condition, follow the Service Procedure to obtain a new main control valve body with a new strategy number.

Source components: POWER TRAIN.

Source record 10205528 at NHTSA
Nov 25, 2021Service Bulletin/Repair Instructions

TSB 21-2419

NHTSA communication ID: 10203708

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Expedition/Navigator vehicles built on or before 02-Aug-2021 may exhibit a condition where the gap hiders of the load floor compartment come detached. This may be due to the joint between the gap hiders and the bin. To correct the condition, follow the Service Procedure steps to replace the damaged gap hiders.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE.

Source record 10203708 at NHTSA
Nov 23, 2021Service Bulletin/Repair Instructions

SSM 50306

NHTSA communication ID: 10204040

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022 Maverick vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0496, P0456, P0455, P04F0, and/or P0451. Ford has tested returned EVAP canister purge valves and found them to be fully functional. Prior to replacing the canister purge valve or other EVAP components, perform the following tests using the Ford Diagnosis and Repair System (FDRS) Scan Tool: Full System EVAP Leak Test - FDRS Location: TOOLBOX > PCM > PCM - Evap Emissions System Test and the EVAP Purge Valve Leak Test - FDRS Location: TOOLBOX > PCM > Evap Emission System Toolbox > CPV Check.

Source components: ENGINE AND ENGINE COOLING.

Source record 10204040 at NHTSA
Nov 19, 2021Service Bulletin/Repair Instructions

21N03-S3

NHTSA communication ID: 10204046

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REASON FOR THIS SUPPLEMENT • Parts Requirements / Ordering Information - Due to limited availability of originally specified parts, alternate option parts have been added. • Submitting Claims with Customer Loyalty Program for Balance Remaining – Added instructions on how to use Lincoln Loyalty funds.

Source components: ENGINE AND ENGINE COOLING.

Source record 10204046 at NHTSA
Nov 2, 2021Service Bulletin/Repair Instructions

SSM 50251

NHTSA communication ID: 10203841

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: COMMUNICATION:MANUFACTURER TELEMATICS · UNKNOWN OR OTHER.

Source record 10203841 at NHTSA
Oct 29, 2021Service Bulletin/Repair Instructions

21N08

NHTSA communication ID: 10202720

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine PCM Reprogram Due to Engine Shudder; Owner Letter sent

Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.

Source record 10202720 at NHTSA
Sep 28, 2021Service Bulletin/Repair Instructions

TSB 21-2315

NHTSA communication ID: 10201905

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware wear-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.

Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.

Source record 10201905 at NHTSA
Sep 27, 2021Service Bulletin/Repair Instructions

SSM 50154

NHTSA communication ID: 10201606

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2020 Expedition/Navigator, 2015-2020 F150 and 2017-2020 F-Super Duty vehicles equipped with power running boards (PRB) may exhibit a condition where the PRBs are disabled, changing the feature menu setting from Auto to Off mode in the instrumental panel cluster (IPC), DTC U3003:16 stored in the running board control module (RBM) and with or without an illuminated charging system indicator lamp. This may be due to a low battery voltage event or a fully discharged battery. To correct this condition, inspect the charging system and correct the low battery voltage event. Refer to Workshop Manual (WSM), Section 501-08 > Diagnosis and Testing. Configure the PRB system mode from Off to Auto mode in the Advance Settings of the IPC. Refer to the Owner's Manual > Power Running Boards.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10201606 at NHTSA
Sep 13, 2021Service Bulletin/Repair Instructions

21N03-S2

NHTSA communication ID: 10201669

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement; Owner letters are scheduled to mail during the week of September 27, 2021• Submitting Claims with Ford Protect for Balance Remaining: Added instruction on how to claim the customer paid portion of the FSA with Ford Protect.• Submitting Claims with Customer Loyalty Program for Balance Remaining: Added instruction on how to claim the customer paid portion of the FSA using CLP Funds. This program extends the warranty coverage of the engine cam phasers until January 1, 2023 provided the Repair Order (RO) date of Powertrain Control Module reflash under Customer Satisfaction Program 21B10 occurs on or before February 28, 2022

Source components: ELECTRICAL SYSTEM:ADAS:CONTROL MODULE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.

Source record 10201669 at NHTSA
Sep 13, 2021Service Bulletin/Repair Instructions

21N08

NHTSA communication ID: 10201668

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine PCM Reprogram Due to Engine Shudder ;In a very low percentage of the affected vehicles, an engine shudder may develop after receiving the PCM update provided in program 21B10. For peace of mind, Ford is providing a no-cost, one-time repair for customers who receive the PCM update under program 21B10 to revert the PCM calibration back to its original state before program 21B10.

Source components: ELECTRICAL SYSTEM.

Source record 10201668 at NHTSA
Sep 13, 2021Service Bulletin/Repair Instructions

21B10-S3

NHTSA communication ID: 10201643

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Powertrain Control Module Reprogram for Cam Phaser Rattle

Source components: ELECTRICAL SYSTEM.

Source record 10201643 at NHTSA
Sep 6, 2021Service Bulletin/Repair Instructions

TSB 21-2292

NHTSA communication ID: 10201618

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2021 F-150, 2017-2021 F-Super Duty and 2018-2021 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass panel brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. To correct the condition, follow the Service Procedure to replace the roof opening panel glass brackets

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · STRUCTURE:BODY:ROOF AND PILLARS · VISIBILITY:SUN/MOON ROOF ASSEMBLY.

Source record 10201618 at NHTSA
Sep 6, 2021Service Bulletin/Repair Instructions

SSM 50089

NHTSA communication ID: 10201579

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2021 Ford and Lincoln vehicles equipped with 3.3L, 3.5L EcoBoost, or 5.0L engines may exhibit stalling, lack of power, low fuel rail pressure and/or DTCs P0087 or P008A after a repair was made that required the removal of the fuel line that connects the high-pressure fuel pump to the port injection rail, such as injector replacements or base engine repairs. This line must be installed in the correct orientation as it has an internal one-way check valve. To determine if the fuel line has been installed improperly, look at the position of the Oetiker clamp (stainless band clamped around the black fuel line). The clamp holds the one-way check valve in place and should be located closest to the end connected to the port injection rail. If the clamp is not closest to the port injection rail, remove and reinstall the line in the proper orientation.

Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.

Source record 10201579 at NHTSA
Sep 2, 2021Service Bulletin/Repair Instructions

TSB 21-2250

NHTSA communication ID: 10201612

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2020 F-150, 2017-2020 Super Duty and 2018-2020 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.

Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10201612 at NHTSA
Aug 27, 2021Service Bulletin/Repair Instructions

SSM 50067

NHTSA communication ID: 10201050

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: ELECTRICAL SYSTEM.

Source record 10201050 at NHTSA
Aug 25, 2021Service Bulletin/Repair Instructions

SSM 50064

NHTSA communication ID: 10201034

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Source components: SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING.

Source record 10201034 at NHTSA
Aug 25, 2021Service Bulletin/Repair Instructions

TSB 21-2280

NHTSA communication ID: 10200829

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 F-150 vehicles equipped with a 3.5L PowerBoost, 3.5L EcoBoost or 2.7L EcoBoost engine and some 2018-2021 Expedition and Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04F0 and/or P144C stored in the powertrain control module (PCM). This may be due to loose or partially connected evaporative emissions (EVAP) vapor lines.

Source components: ENGINE AND ENGINE COOLING.

Source record 10200829 at NHTSA
Aug 20, 2021Service Bulletin/Repair Instructions

TSB 21-2275

NHTSA communication ID: 10200761

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2020 Expedition/Navigator vehicles built on or before 7-Jun-2020 may exhibit a difficulty unlatching or latching doors and/or locking or unlocking doors. This may be due to water intrusion into the door handle cables. To correct the condition, follow the Service Procedure steps to replace the mini latch module assembly.

Source components: LATCHES/LOCKS/LINKAGES.

Source record 10200761 at NHTSA
Aug 17, 2021Service Bulletin/Repair Instructions

SSM 50049

NHTSA communication ID: 10201019

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.

Source components: POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS.

Source record 10201019 at NHTSA
Aug 17, 2021Service Bulletin/Repair Instructions

SSM 50045

NHTSA communication ID: 10201015

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.

Source components: ELECTRICAL SYSTEM.

Source record 10201015 at NHTSA
Aug 16, 2021Service Bulletin/Repair Instructions

SSM 50039

NHTSA communication ID: 10201013

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.

Source components: ELECTRICAL SYSTEM.

Source record 10201013 at NHTSA
Jul 31, 2021Service Bulletin/Repair Instructions

21N03

NHTSA communication ID: 10201090

NHTSA source summary · Original PDF not reviewed by Recallfolio

In some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3.5L GTDI engine. This noise might occur as a rattle when starting the engine after the vehicle was turned off for an extended period of time or as a knocking noise when the engine is idling after it is warmed up. These concerns should be addressed by the updated calibration provided in FSA 21B10. However, for peace of mind, Ford is providing an extended warranty for customers who receive the PCM update under program 21B10 prior to December 21, 2021 and continue to experience cam phaser noise after receiving that PCM update.

Source components: ENGINE AND ENGINE COOLING.

Source record 10201090 at NHTSA
Jul 31, 2021Service Bulletin/Repair Instructions

21B10-S2

NHTSA communication ID: 10201088

NHTSA source summary · Original PDF not reviewed by Recallfolio

It may be possible that an undesirable noise may develop from the cam phasers in the 3.5L GTDI engine. This noise might occur as a rattle when starting the engine after your vehicle was turned off for an extended period of time, or as a knocking noise when the engine is idling after it is warmed up.

Source components: ENGINE AND ENGINE COOLING.

Source record 10201088 at NHTSA
Jul 22, 2021Service Bulletin/Repair Instructions

TSB 21-2236

NHTSA communication ID: 10199536

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

Source components: SEATS.

Source record 10199536 at NHTSA