The vehicle dossier US · 2020

2020 Ford
EDGEProblems & recalls

316 distinct owner reports in the NHTSA snapshot. Transmission & drivetrain appears in 185 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 316 distinct reports. A report can mention more than one component, so category totals can overlap.

Transmission & drivetrain185 reports
Other components106 reports
Engine50 reports
Electrical system25 reports
Visibility13 reports
Fuel system9 reports
Brakes8 reports
Body & structure6 reports
Steering5 reports
Suspension5 reports
Air bags5 reports
See original component labels
POWER TRAIN179
UNKNOWN OR OTHER49
ENGINE47
ELECTRICAL SYSTEM24
FORWARD COLLISION AVOIDANCE: WARNINGS11
SEAT BELTS11
VEHICLE SPEED CONTROL11
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING8
SERVICE BRAKES7
FUEL/PROPULSION SYSTEM7
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER7
BACK OVER PREVENTION6
VISIBILITY:SUN/MOON ROOF ASSEMBLY5
STEERING5
SUSPENSION5
STRUCTURE:BODY5
AIR BAGS5
BACK OVER PREVENTION: WARNINGS5
WHEELS4
VISIBILITY/WIPER3
VISIBILITY3
ENGINE AND ENGINE COOLING3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL3
LANE DEPARTURE: ASSIST2
LANE DEPARTURE: WARNING2
TIRES2
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING2
LANE DEPARTURE: BLIND SPOT DETECTION2
VISIBILITY:GLASS, SIDE/REAR2
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2
FORWARD COLLISION AVOIDANCE2
FUEL SYSTEM, GASOLINE2
EXTERIOR LIGHTING:BACK UP LIGHTS1
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING1
SEATS1
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA1
ELECTRICAL SYSTEM:SOFTWARE1
VEHICLE SPEED CONTROL:CRUISE CONTROL1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 7 years with reports.

Year filed (last two digits)Latest report: Sep 19, 2026
Mileage, where supplied

66,600 miles is the median among 88 reports with usable mileage. The middle half spans 17,015–86,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

4 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Jun 27, 2025 Safety recallBACK OVER PREVENTION:SOFTWARECampaign 25V442000

Reported concern

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Manufacturer’s stated response

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Manufacturer campaign: 25S72

Read campaign 25V442000 at NHTSA
Jan 15, 2021 Safety recallPOWER TRAIN:DRIVELINE:DRIVESHAFTCampaign 21V011000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Manufacturer’s stated response

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Manufacturer campaign: 21S02

Read campaign 21V011000 at NHTSA
Sep 23, 2020 Safety recallBACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V575000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Manufacturer’s stated response

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Manufacturer campaign: 20C19

Read campaign 20V575000 at NHTSA
Sep 10, 2020 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 20V550000

Reported concern

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Manufacturer’s stated response

Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Manufacturer campaign: 20S49

Read campaign 20V550000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

160 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 23, 2026 Service Bulletin/Repair InstructionsTSB 26-2341This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statem…NHTSA ID 11035231

This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.

Components: POWER TRAIN · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035231 at NHTSA
Jul 15, 2026 Service Bulletin/Repair InstructionsTSB 26-2328This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsa…NHTSA ID 11035099

This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.

Components: POWER TRAIN · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035099 at NHTSA
Apr 26, 2026 Service Bulletin/Repair InstructionsTSB 26-2194This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the followi…NHTSA ID 11031619

This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031619 at NHTSA
Apr 17, 2026 Service Bulletin/Repair InstructionsTSB 26-2171This article updates TSB 25-2154. Reasons for update: *Parts List *Service Procedure to replace the output planetary carrier assembly *Added 2023-2024 model year vehicles Some of the vehicles listed in the Model statement above…NHTSA ID 11031490

This article updates TSB 25-2154. Reasons for update: *Parts List *Service Procedure to replace the output planetary carrier assembly *Added 2023-2024 model year vehicles Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11031490 at NHTSA
Apr 2, 2026 Service Bulletin/Repair InstructionsSSM 54720Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel clust…NHTSA ID 11031263

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

Components: ELECTRICAL SYSTEM · LANE DEPARTURE: BLIND SPOT DETECTION. Confirm detailed applicability in the original document.

Source record 11031263 at NHTSA
Mar 25, 2026 Other25N17Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer EvaluationNHTSA ID 11030282

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

Components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING · BACK OVER PREVENTION: WARNINGS · LANE DEPARTURE: BLIND SPOT DETECTION · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11030282 at NHTSA
Mar 9, 2026 Service Bulletin/Repair InstructionsTSB 26-2092This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the…NHTSA ID 11029921

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11029921 at NHTSA
Feb 24, 2026 Service Bulletin/Repair InstructionsSSM 54601Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypa…NHTSA ID 11029052

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11029052 at NHTSA
Feb 17, 2026 OtherSSM 54589Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center displ…NHTSA ID 11029595

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11029595 at NHTSA
Feb 9, 2026 Service Bulletin/Repair InstructionsTSB 25-2627This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turni…NHTSA ID 11028804

This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11028804 at NHTSA
Dec 2, 2025 Other25L02Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly ReimbursementNHTSA ID 11026928

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11026928 at NHTSA
Nov 12, 2025 Service Bulletin/Repair InstructionsSSM 54366Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powe…NHTSA ID 11025611

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

Components: ELECTRICAL SYSTEM · POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11025611 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Aug 3, 2021 No close date recordedRearview Camera FMVSS 111 NoncomplianceRQ21002

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.

Find investigation RQ21002

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