The vehicle dossier US · 2000

2000 Ford
CROWN VICTORIAProblems & recalls

85 distinct owner reports in the NHTSA snapshot. Other components appears in 29 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 85 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components29 reports
Engine21 reports
Fuel system12 reports
Suspension9 reports
Steering8 reports
Electrical system6 reports
Visibility5 reports
Brakes4 reports
Body & structure4 reports
Transmission & drivetrain3 reports
See original component labels
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY9
STEERING7
SUSPENSION6
TIRES5
ENGINE AND ENGINE COOLING:ENGINE5
EXTERIOR LIGHTING:HEADLIGHTS5
ENGINE AND ENGINE COOLING4
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE4
EXTERIOR LIGHTING4
VEHICLE SPEED CONTROL3
VISIBILITY:WINDSHIELD WIPER/WASHER3
ELECTRICAL SYSTEM3
SUSPENSION:FRONT2
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS2
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE2
POWER TRAIN:AUTOMATIC TRANSMISSION2
ENGINE AND ENGINE COOLING:COOLING SYSTEM2
ENGINE2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS1
STEERING:HYDRAULIC POWER ASSIST SYSTEM1
EQUIPMENT:OTHER:LABELS1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC1
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
VEHICLE SPEED CONTROL:LINKAGES1
PARKING BRAKE:CONVENTIONAL1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP1
FUEL SYSTEM, GASOLINE1
TIRES:TREAD/BELT1
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS1
PARKING BRAKE1
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK1
SUSPENSION:REAR1
POWER TRAIN1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL1
STRUCTURE1
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN1
EQUIPMENT1
VEHICLE SPEED CONTROL:CRUISE CONTROL1
EXTERIOR LIGHTING:TURN SIGNAL1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1
STRUCTURE:FRAME AND MEMBERS1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
SEAT BELTS1
FUEL/PROPULSION SYSTEM1
VISIBILITY:WINDSHIELD1
SERVICE BRAKES1
STRUCTURE:BODY1
TIRES:SIDEWALL1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Dec 18, 2024
Mileage, where supplied

91,158 miles is the median among 30 reports with usable mileage. The middle half spans 41,573–135,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

10 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Oct 6, 2015 Safety recallSTEERINGCampaign 15E082000

Reported concern

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Manufacturer’s stated response

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Read campaign 15E082000 at NHTSA
Jun 13, 2006 Safety recallFUEL SYSTEM, GASOLINECampaign 06E056000

Reported concern

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Manufacturer’s stated response

UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Read campaign 06E056000 at NHTSA
Nov 6, 2003 Safety recallFUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLYCampaign 03V472000

Reported concern

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Manufacturer’s stated response

DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Manufacturer campaign: 03S08

Read campaign 03V472000 at NHTSA
Oct 15, 2002 Safety recallFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 02I003000

Reported concern

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

Manufacturer’s stated response

FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.

Manufacturer campaign: 02B02

Read campaign 02I003000 at NHTSA
Jul 18, 2000 Safety recallEQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZERCampaign 00V200000

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Manufacturer’s stated response

OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Manufacturer campaign: 00S13

Read campaign 00V200000 at NHTSA
Jun 12, 2000 Safety recallSEAT BELTS:FRONT:ANCHORAGECampaign 00V157002

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Manufacturer’s stated response

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Manufacturer campaign: 00S16

Read campaign 00V157002 at NHTSA
Jun 12, 2000 Safety recallSEAT BELTS:FRONT:ANCHORAGECampaign 00V157001

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Manufacturer’s stated response

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Manufacturer campaign: 00S15

Read campaign 00V157001 at NHTSA
May 17, 2000 Safety recallVISIBILITY:WINDSHIELD WIPER/WASHERCampaign 00V138000

Reported concern

VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).

Manufacturer’s stated response

DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.

Manufacturer campaign: 00S09

Read campaign 00V138000 at NHTSA
Mar 20, 2000 Safety recallSEAT BELTS:FRONT:RETRACTORCampaign 00V083000

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.

Manufacturer’s stated response

DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.

Manufacturer campaign: 00S06

Read campaign 00V083000 at NHTSA
Feb 17, 2000 Safety recallAIR BAGS:FRONTALCampaign 00V050000

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.

Manufacturer’s stated response

DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.

Manufacturer campaign: 00S02

Read campaign 00V050000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

145 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 13, 2020 Service Bulletin/Repair InstructionsTSB 20-2233This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or pee…NHTSA ID 10177863

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10177863 at NHTSA
Feb 7, 2019 Service Bulletin/Repair InstructionsTSB 19-2026Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is re…NHTSA ID 10156863

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10156863 at NHTSA
Feb 7, 2019 Service Bulletin/Repair InstructionsTSB 19-2026Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is re…NHTSA ID 10155551

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10155551 at NHTSA
May 16, 2008 Service Bulletin/Repair InstructionsCSP-08B01FORD: CERTAIN 1999-2001 MODEL YEAR VEHICLES UP TO 6000 LB GVWR REGISTERED IN NEW YORK AND CERTAIN 2001 VEHICLES UP TO 6000 LB GVWR REGISTERED IN THE STATE OF MAINE, CERTIFIED FOR SALE IN CALIFORNIA-FEDERAL EMISSION WARRANTY REF…NHTSA ID 10026389

FORD: CERTAIN 1999-2001 MODEL YEAR VEHICLES UP TO 6000 LB GVWR REGISTERED IN NEW YORK AND CERTAIN 2001 VEHICLES UP TO 6000 LB GVWR REGISTERED IN THE STATE OF MAINE, CERTIFIED FOR SALE IN CALIFORNIA-FEDERAL EMISSION WARRANTY REFUND. *PE

Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. Confirm detailed applicability in the original document.

Source record 10026389 at NHTSA
May 15, 2008 Service Bulletin/Repair InstructionsCSP 08B04FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PENHTSA ID 10026401

FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE

Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY · FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY. Confirm detailed applicability in the original document.

Source record 10026401 at NHTSA
Oct 1, 2007 Service Bulletin/Repair Instructions07212SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PENHTSA ID 10023943

SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE

Components: ENGINE AND ENGINE COOLING:ENGINE. Confirm detailed applicability in the original document.

Source record 10023943 at NHTSA
Dec 14, 2005 Service Bulletin/Repair Instructions05N04EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. THE TERMS OF THE SETTLEMENT EXTEND THE COVERAGE OF THE ALL-COMPOSITE I…NHTSA ID 10018959

EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. THE TERMS OF THE SETTLEMENT EXTEND THE COVERAGE OF THE ALL-COMPOSITE INTAKE MANIFOLD TO 7 YEARS FROM THE ORIGINAL WARRANTY START DATE OF THE VEHICLE, WITH NO LIMIT ON THE NUMBER OF MILES THAT THE VEHICLE HAS BEEN DRIVEN. *TT

Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. Confirm detailed applicability in the original document.

Source record 10018959 at NHTSA
Nov 14, 2005 Service Bulletin/Repair Instructions041601WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TTNHTSA ID 10018745

WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10018745 at NHTSA
Jun 7, 2005 Service Bulletin/Repair Instructions042421SAFETY BELT RETRACTION SPEED. *TTNHTSA ID 10014138

SAFETY BELT RETRACTION SPEED. *TT

Components: SEAT BELTS:FRONT:RETRACTOR. Confirm detailed applicability in the original document.

Source record 10014138 at NHTSA
Mar 21, 2005 Service Bulletin/Repair Instructions020503GUIDANCE FOR CNG TANK INSPECTION FOR VEHICLES PRODUCED AFTER DECEMBER 2, 1996. *TT UPDATE. *TTNHTSA ID 636417

GUIDANCE FOR CNG TANK INSPECTION FOR VEHICLES PRODUCED AFTER DECEMBER 2, 1996. *TT UPDATE. *TT

Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. Confirm detailed applicability in the original document.

Source record 636417 at NHTSA
Feb 21, 2005 Service Bulletin/Repair Instructions05310SAFETY BELT WEB STOP BUTTON SERVICE. *EHNHTSA ID 10012954

SAFETY BELT WEB STOP BUTTON SERVICE. *EH

Components: SEAT BELTS. Confirm detailed applicability in the original document.

Source record 10012954 at NHTSA
Dec 27, 2004 Service Bulletin/Repair Instructions04251ALUMINUM CORROSION - SERVICE TIP. *TTNHTSA ID 10014165

ALUMINUM CORROSION - SERVICE TIP. *TT

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 10014165 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Sep 22, 2005 ClosedSPARK PLUG EJECTION FROM CYLINDER HEADDP05005

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.

Recorded closure: Jan 4, 2006

Find investigation DP05005
Opened Jan 27, 2003 ClosedCNG TANK EXPLOSIONEA03001

IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD) WAS PROPER.THE PURPOSE OF A PRD IS TO PROTECT A COMPRESSED NATURAL GAS TANK FROM OVERPRESSURE BY ALLOWING THE CNG TO VENT WHEN THE TEMPERATURE REACHES A SPECIFIC POINT.THE PRD WAS REMOVED FROM THE FAILED TANK AND SUBJECTED TO A YIELD TEMPERATURE DETERMINATION TEST. IT WAS CONCLUDED THAT A DIRECT FLAME (FROM THE INTERIOR OF THE VEHICLE) ONTO THE CYLINDER (LOCATED BEHIND THE REAR SEAT IN THE TRUNK)COMPROMISED THE HOOP STRENGTH OF THE NATURAL GAS CYLINDER, THUS ALLOWING THE CYLINDER TO FAIL PRIOR TO THE PRD RELEASING AT ITSDESIGNED TEMPERATURE.AS A RESULT OF THIS TESTING AND REVIEW OF THE INVOLVED VEHICLE, FORD HAS DEVELOPED AN INSULATOR TO INSULATE THE NATURAL GAS FUEL TANK FROM A LOCALLY DIRECTED FLAME PROJECTING FROM THE INTERIOR OF THE VEHICLE.INSULATORS WILL BE INSTALLED BEHIND THE BACK SEAT ON SUBJECT VEHICLES TO PREVENT FUTURE FAILURES OF THIS TYPE. FORD'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Recorded closure: Nov 19, 2003

Campaign reference in the source: 03V472000

Find investigation EA03001
Opened Oct 1, 2002 ClosedCNG TANK EXPLODING IN A FIREPE02071

AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). THIS PRD SHOULD RELEASE THE CNG IN THE TANK, PRIOR TO THE PRESSURE REACHING THE TANK BURST PRESSURE.THE PRD DID NOT RELEASE IN THE SUBJECT WISCONSIN POLICE CRUISER EXPLOSION.NHTSA HAS RECOVERED THE PRD VALVE FROM THE TANK THAT EXPLODED AND TESTING WILL BE NECESSARY TO ESTABLISH WHY THIS TANK SAFETY VALVE DID NOT RELEASE IN THE VERY HIGH TEMPERATURE FIRE THAT OCCURRED IN THE POLICE CRUISER.THERE IS ONLY THE SINGLE KNOWN EVENT, BUT DUE TO THE CATASTROPIC FORCE OF SUCH AN EXPLOSION AND THE POTENTIAL FOR INJURY AND LOSS OF LIFE, THIS INVESTIGATION IS BEING UPGRADED.

Recorded closure: Jan 27, 2003

Find investigation PE02071
Opened Aug 22, 2002 ClosedFUEL-FED FIRESDP02007

THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES IN THE SUBJECT VEHICLES IS SET OUT IN THE CLOSING REPORT FOR SQ 01-014 AND THAT REPORT IS IN THE DOCKET FOR THIS PETITION.AFTER REVIEWING THE PETITION AND ITS SUPPORTING MATERIALS, AS WELL AS INFORMATION FURNISHED BY FORD AND GM, AND INFORMATION WITHIN THE AGENCY'S POSSESSION FROM PREVIOUS INVESTIGATIONS AND OTHER RELATED ACTIONS,NHTSA HAS CONCLUDED THAT FUTHER INVESTIGATION CONCERNING POST-CRASH FIRES IN THE SUBJECT VEHICLES IS NOT LIKELY TO LEAD TO A DECISION THAT THE VEHICLES CONTAIN A SAFETY DEFECT.

Recorded closure: Dec 4, 2002

Find investigation DP02007
Opened Nov 27, 2001 ClosedPOST REAR END COLLISION FIRESSQ01014

There is no summary currently available

Recorded closure: Oct 3, 2002

Campaign reference in the source: 02I003000

Find investigation SQ01014

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