The manufacturer’s record · Page 2 of 2

2019 Dodge JOURNEY
Manufacturer communications & TSBs.Page 2

Original record summaries, dates and identifiers for this model-year. Records 101–119 of 119, ordered newest first. Dated records on this page: Aug 7, 2019–Apr 30, 2020.

Back to 2019 Dodge JOURNEY problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Apr 30, 2020Service Bulletin/Repair Instructions

S1808000152

NHTSA communication ID: 10175698

NHTSA source summary · Original PDF not reviewed by Recallfolio

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance

Source components: ELECTRICAL SYSTEM.

Source record 10175698 at NHTSA
Apr 22, 2020Service Bulletin/Repair Instructions

08-049-20

NHTSA communication ID: 10175735

NHTSA source summary · Original PDF not reviewed by Recallfolio

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10175735 at NHTSA
Apr 21, 2020Service Bulletin/Repair Instructions

18-039-20

NHTSA communication ID: 10175733

NHTSA source summary · Original PDF not reviewed by Recallfolio

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

Source components: FUEL SYSTEM, GASOLINE.

Source record 10175733 at NHTSA
Apr 17, 2020Service Bulletin/Repair Instructions

S2019000002

NHTSA communication ID: 10175674

NHTSA source summary · Original PDF not reviewed by Recallfolio

Hands On Steering Wheel Message In EVIC

Source components: STEERING.

Source record 10175674 at NHTSA
Feb 26, 2020Service Bulletin/Repair Instructions

S2008000013

NHTSA communication ID: 10173328

NHTSA source summary · Original PDF not reviewed by Recallfolio

Key Programming, Security Pin Request, Pin Invalid

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10173328 at NHTSA
Feb 6, 2020Service Bulletin/Repair Instructions

S2008000010

NHTSA communication ID: 10173305

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

Source components: EQUIPMENT.

Source record 10173305 at NHTSA
Dec 4, 2019Service Bulletin/Repair Instructions

9004182

NHTSA communication ID: 10170307

NHTSA source summary · Original PDF not reviewed by Recallfolio

VALVE BODY KIT, Transmission (40TES) For a 40TES Transmission (2.4L Engine) concern of 1-2 and/or 2-1 harsh transmission shifting with no Diagnostic Trouble Codes present and customer has returned after a quick learn has already been attempted, please contact Joseph Maranto at (248) 260-8624 to FasTrak transmission to QEC for further analysis. Additionally, please record transmission CVI?s that exist for the harsh shifting complaint and email to joseph.maranto@fcagroup.com Please include the following CVI values: LR 2-4 OD UD If no response in 15 minutes, proceed with repair.

Source components: POWER TRAIN.

Source record 10170307 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

3100519

NHTSA communication ID: 10220101

NHTSA source summary · Original PDF not reviewed by Recallfolio

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Source components: STRUCTURE.

Source record 10220101 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

3100319

NHTSA communication ID: 10220099

NHTSA source summary · Original PDF not reviewed by Recallfolio

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Source components: STRUCTURE.

Source record 10220099 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

3100419

NHTSA communication ID: 10220098

NHTSA source summary · Original PDF not reviewed by Recallfolio

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

Source components: VISIBILITY.

Source record 10220098 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

3100619

NHTSA communication ID: 10220097

NHTSA source summary · Original PDF not reviewed by Recallfolio

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Source components: EQUIPMENT · STRUCTURE.

Source record 10220097 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

31-005-19

NHTSA communication ID: 10169249

NHTSA source summary · Original PDF not reviewed by Recallfolio

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Source components: EQUIPMENT · STRUCTURE.

Source record 10169249 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

31-004-19

NHTSA communication ID: 10169246

NHTSA source summary · Original PDF not reviewed by Recallfolio

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

Source components: VISIBILITY.

Source record 10169246 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

1808919

NHTSA communication ID: 10220071

NHTSA source summary · Original PDF not reviewed by Recallfolio

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Source components: ENGINE AND ENGINE COOLING.

Source record 10220071 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

18-089-19

NHTSA communication ID: 10169219

NHTSA source summary · Original PDF not reviewed by Recallfolio

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Source components: ENGINE · FUEL SYSTEM, GASOLINE.

Source record 10169219 at NHTSA
Oct 30, 2019Service Bulletin/Repair Instructions

9004075

NHTSA communication ID: 10168395

NHTSA source summary · Original PDF not reviewed by Recallfolio

CORE, Heater For a blocked heater core diagnosis, please collect a sample of 10-12 oz. of coolant (antifreeze) prior to replacement and contact Pedro Ruas at (248) 622-8109 or email Juan Mendez at juan.mendez1@fcagroup.com for FasTrak return of parts and collant sample to FCA for analysis. If no response in 15 minutes, proceed with repair.

Source components: ENGINE AND ENGINE COOLING.

Source record 10168395 at NHTSA
Oct 17, 2019Service Bulletin/Repair Instructions

9004150

NHTSA communication ID: 10168388

NHTSA source summary · Original PDF not reviewed by Recallfolio

SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN.

Source record 10168388 at NHTSA
Aug 16, 2019Service Bulletin/Repair Instructions

08-083-19

NHTSA communication ID: 10166584

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10166584 at NHTSA
Aug 7, 2019Service Bulletin/Repair Instructions

9003220

NHTSA communication ID: 10166537

NHTSA source summary · Original PDF not reviewed by Recallfolio

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10166537 at NHTSA