The manufacturer’s record · Page 2 of 2
Original record summaries, dates and identifiers for this model-year. Records 101–139 of 139, ordered newest first. Dated records on this page: Mar 4, 2016–Jun 30, 2020.
Back to 2018 Dodge JOURNEY problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10177504
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot Or Park Assist Warnings, False Activation
Source components: ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP · ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING.
Source record 10177504 at NHTSANHTSA communication ID: 10223512
NHTSA source summary · Original PDF not reviewed by Recallfolio
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD.
Source record 10223512 at NHTSANHTSA communication ID: 10177457
NHTSA source summary · Original PDF not reviewed by Recallfolio
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Source components: ENGINE.
Source record 10177457 at NHTSANHTSA communication ID: 10176476
NHTSA source summary · Original PDF not reviewed by Recallfolio
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Source components: ENGINE · POWER TRAIN.
Source record 10176476 at NHTSANHTSA communication ID: 10176475
NHTSA source summary · Original PDF not reviewed by Recallfolio
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including part number to FCA Redacted Content; please include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEATS.
Source record 10176475 at NHTSANHTSA communication ID: 10175743
NHTSA source summary · Original PDF not reviewed by Recallfolio
Disinfectant Solution Recommended for COVID-19
Source components: EQUIPMENT · STRUCTURE.
Source record 10175743 at NHTSANHTSA communication ID: 10175698
NHTSA source summary · Original PDF not reviewed by Recallfolio
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance
Source components: ELECTRICAL SYSTEM.
Source record 10175698 at NHTSANHTSA communication ID: 10175735
NHTSA source summary · Original PDF not reviewed by Recallfolio
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10175735 at NHTSANHTSA communication ID: 10175733
NHTSA source summary · Original PDF not reviewed by Recallfolio
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Source components: FUEL SYSTEM, GASOLINE.
Source record 10175733 at NHTSANHTSA communication ID: 10175674
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands On Steering Wheel Message In EVIC
Source components: STEERING.
Source record 10175674 at NHTSANHTSA communication ID: 10175493
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Does Not Start, No Crank
Source components: EQUIPMENT.
Source record 10175493 at NHTSANHTSA communication ID: 10175081
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Does Not Start, No Crank
Source components: ENGINE AND ENGINE COOLING.
Source record 10175081 at NHTSANHTSA communication ID: 10174161
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Does Not Start, No Crank
Source components: ENGINE.
Source record 10174161 at NHTSANHTSA communication ID: 10175436
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE.
Source record 10175436 at NHTSANHTSA communication ID: 10175024
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Source components: AIR BAGS.
Source record 10175024 at NHTSANHTSA communication ID: 10174104
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Source components: AIR BAGS · SEATS:BARRIERS.
Source record 10174104 at NHTSANHTSA communication ID: 10173328
NHTSA source summary · Original PDF not reviewed by Recallfolio
Key Programming, Security Pin Request, Pin Invalid
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173328 at NHTSANHTSA communication ID: 10173305
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
Source components: EQUIPMENT.
Source record 10173305 at NHTSANHTSA communication ID: 10170314
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Source components: SUSPENSION.
Source record 10170314 at NHTSANHTSA communication ID: 10220101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: STRUCTURE.
Source record 10220101 at NHTSANHTSA communication ID: 10220099
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: STRUCTURE.
Source record 10220099 at NHTSANHTSA communication ID: 10220098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10220098 at NHTSANHTSA communication ID: 10220097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: EQUIPMENT · STRUCTURE.
Source record 10220097 at NHTSANHTSA communication ID: 10169249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: EQUIPMENT · STRUCTURE.
Source record 10169249 at NHTSANHTSA communication ID: 10169246
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10169246 at NHTSANHTSA communication ID: 10220071
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE AND ENGINE COOLING.
Source record 10220071 at NHTSANHTSA communication ID: 10169219
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE · FUEL SYSTEM, GASOLINE.
Source record 10169219 at NHTSANHTSA communication ID: 10168395
NHTSA source summary · Original PDF not reviewed by Recallfolio
CORE, Heater For a blocked heater core diagnosis, please collect a sample of 10-12 oz. of coolant (antifreeze) prior to replacement and contact Pedro Ruas at (248) 622-8109 or email Juan Mendez at juan.mendez1@fcagroup.com for FasTrak return of parts and collant sample to FCA for analysis. If no response in 15 minutes, proceed with repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10168395 at NHTSANHTSA communication ID: 10166584
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10166584 at NHTSANHTSA communication ID: 10166537
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10166537 at NHTSANHTSA communication ID: 10217463
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles
Source components: EQUIPMENT.
Source record 10217463 at NHTSANHTSA communication ID: 10217451
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Source components: SERVICE BRAKES.
Source record 10217451 at NHTSANHTSA communication ID: 10216110
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10216110 at NHTSANHTSA communication ID: 10219830
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10219830 at NHTSANHTSA communication ID: 10138855
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10138855 at NHTSANHTSA communication ID: 10217524
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10217524 at NHTSANHTSA communication ID: 10139992
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Source components: STRUCTURE:BODY:DOOR.
Source record 10139992 at NHTSANHTSA communication ID: 10223855
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Source components: VISIBILITY/WIPER.
Source record 10223855 at NHTSANHTSA communication ID: 10141321
NHTSA source summary · Original PDF not reviewed by Recallfolio
Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
Source components: STRUCTURE.
Source record 10141321 at NHTSA