S2008000027
NHTSA communication ID: 10174161
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Does Not Start, No Crank
Source components: ENGINE.
Source record 10174161 at NHTSAThe manufacturer’s record · Page 2 of 2
Original record summaries, dates and identifiers for this model-year. Records 101–158 of 158, ordered newest first. Dated records on this page: Mar 20, 2013–Mar 24, 2020.
Back to 2017 Dodge JOURNEY problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10174161
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Does Not Start, No Crank
Source components: ENGINE.
Source record 10174161 at NHTSANHTSA communication ID: 10175436
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE.
Source record 10175436 at NHTSANHTSA communication ID: 10175024
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Source components: AIR BAGS.
Source record 10175024 at NHTSANHTSA communication ID: 10174104
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Source components: AIR BAGS · SEATS:BARRIERS.
Source record 10174104 at NHTSANHTSA communication ID: 10173328
NHTSA source summary · Original PDF not reviewed by Recallfolio
Key Programming, Security Pin Request, Pin Invalid
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173328 at NHTSANHTSA communication ID: 10170314
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Source components: SUSPENSION.
Source record 10170314 at NHTSANHTSA communication ID: 10220101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: STRUCTURE.
Source record 10220101 at NHTSANHTSA communication ID: 10220099
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: STRUCTURE.
Source record 10220099 at NHTSANHTSA communication ID: 10220098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10220098 at NHTSANHTSA communication ID: 10220097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: EQUIPMENT · STRUCTURE.
Source record 10220097 at NHTSANHTSA communication ID: 10169249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: EQUIPMENT · STRUCTURE.
Source record 10169249 at NHTSANHTSA communication ID: 10169247
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: EQUIPMENT.
Source record 10169247 at NHTSANHTSA communication ID: 10169246
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10169246 at NHTSANHTSA communication ID: 10169245
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: STRUCTURE.
Source record 10169245 at NHTSANHTSA communication ID: 10220071
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE AND ENGINE COOLING.
Source record 10220071 at NHTSANHTSA communication ID: 10169219
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE · FUEL SYSTEM, GASOLINE.
Source record 10169219 at NHTSANHTSA communication ID: 10166584
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10166584 at NHTSANHTSA communication ID: 10166537
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10166537 at NHTSANHTSA communication ID: 10217451
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Source components: SERVICE BRAKES.
Source record 10217451 at NHTSANHTSA communication ID: 10216110
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10216110 at NHTSANHTSA communication ID: 10217445
NHTSA source summary · Original PDF not reviewed by Recallfolio
Solenoid This tech tip pertains only to a 2017 Model Year Journey built in June of 2017 If you have a DTC of P0755 we are in need of solenoid and harnesses for analysis. Please repair the vehicle by replacing the solenoid (PN# 5140429AA) and the transmission harness (PN# 68080261AF) without disconnecting the two components at the solenoid connection. Contact Bruce Schmoock at (248) 512-0289 and supply the last 8 of the VIN, the RO number and dealer code so a FasTrack can be generated for the two components.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10217445 at NHTSANHTSA communication ID: 10216104
NHTSA source summary · Original PDF not reviewed by Recallfolio
Solenoid This tech tip pertains only to a 2017 Model Year Journey built in June of 2017 If you have a DTC of P0755 we are in need of solenoid and harnesses for analysis. Please repair the vehicle by replacing the solenoid (PN# 5140429AA) and the transmission harness (PN# 68080261AF) without disconnecting the two components at the solenoid connection. Contact Bruce Schmoock at (248) 512-0289 and supply the last 8 of the VIN, the RO number and dealer code so a FasTrack can be generated for the two components.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10216104 at NHTSANHTSA communication ID: 10224901
NHTSA source summary · Original PDF not reviewed by Recallfolio
Solenoid If you have a DTC of P0755 prior to replacing any components please call Jian Zhu (248) 379-1132. If you cannot reach Jian please provide the freeze frame data to Jian in a email to jian.zhu@fcagroup.com. If no response in 15 minutes, proceed with repair by replacing the solenoid and the harness.
Source components: STRUCTURE.
Source record 10224901 at NHTSANHTSA communication ID: 10224892
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ambient Temperature Sensor If replacing an ambient temperature sensor on 2017 JC (Journey) for P0070, P0071, P0072, or P0073 fault codes, please call Omar Jobe at cell (248) 910-2166. If you do not receive a response within 15 minutes, please proceed with repair. Digital images of any physical issue discovered would be very helpful. Please send digital images to email address: omar.jobe@fcagroup.com.
Source components: BACK OVER PREVENTION.
Source record 10224892 at NHTSANHTSA communication ID: 10224888
NHTSA source summary · Original PDF not reviewed by Recallfolio
Evaporative Purge System Parts MIL On ? P0456: If fault code P0456 is active, contact Manuel Gandara on cell: (248) 622-8109 before performing repair service. If you do not receive a response within 15 minutes, please continue with the normal repair procedure.
Source components: EQUIPMENT · FUEL SYSTEM, OTHER.
Source record 10224888 at NHTSANHTSA communication ID: 10121820
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: BCM Diagnostic and System Improvements This bulletin involves updating the Body Control Module (BCM) with the latest software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalentafter the bulb(s) have been replaced with an aftermarket bulb.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10121820 at NHTSANHTSA communication ID: 10121797
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone®4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth® Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPod®touch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10121797 at NHTSANHTSA communication ID: 10121742
NHTSA source summary · Original PDF not reviewed by Recallfolio
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10121742 at NHTSANHTSA communication ID: 10121773
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.This bulletin applies to vehicles within the following markets/countries: NAFTA. Customers may also notice one or more of the following symptoms:When coming to a stop or making a turn, the vehicle suddenly shuts off. Mostly noted in high ambient conditions greater than 40° C (105° F). A hesitation/surge feel that some customers might note it feels like misfire at 65-110 kph (40-70 mph) in 4th gear lock up. In addition, the following software enhancement is available:Start Improvements for cold or high altitude starts when using E15 fuel.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10121773 at NHTSANHTSA communication ID: 10224699
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the following part numbers are for the cover latches: 1CB78DK7AA 1CB78XDVAA Failure to follow this could result in a dealer chargeback
Source components: EQUIPMENT.
Source record 10224699 at NHTSANHTSA communication ID: 10224694
NHTSA source summary · Original PDF not reviewed by Recallfolio
Solenoid If you have a DTC of P0755 prior to replacing any components please call Jian Zhu (248) 379-1132. If you cannot reach Jian please provide the freeze frame data to Jian in a email to jian.zhu@fcagroup.com. If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE.
Source record 10224694 at NHTSANHTSA communication ID: 10224686
NHTSA source summary · Original PDF not reviewed by Recallfolio
Console, Overhead For concerns with the Overhead Sunglass Bin (regardless of LED or incandescent lighting), please contact: Marco Rodriguez at (248) 941-8623 prior to replacing the component. If you do not receive a response within 15 minutes, please continue with normal repair procedure.
Source components: EQUIPMENT.
Source record 10224686 at NHTSANHTSA communication ID: 10223709
NHTSA source summary · Original PDF not reviewed by Recallfolio
Electric Single Fan Before replacing the cooling fan module, please contact: Tom Sharp at thomas.a.sharp@external.fcagroup.com prior to replacing the fan module on this vehicle. If no answer and if you do not receive a return call within 15 minutes, please continue with the normal repair.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FAN.
Source record 10223709 at NHTSANHTSA communication ID: 10223729
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Notification T39 Video Accessibility in Video Systems The video description accessibility feature on about 5,800 of the above vehicles may not function in the ?Accessibility Mode? if enabled. The Federal Communications Commission (FCC) requires video description accessibility, which enables blind or sight-impaired passengers to enjoy video entertainment in video systems. Reprogram audio files in the radio.
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT · UNKNOWN OR OTHER · VISIBILITY.
Source record 10223729 at NHTSANHTSA communication ID: 10138872
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10138872 at NHTSANHTSA communication ID: 10219838
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10219838 at NHTSANHTSA communication ID: 10138863
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10138863 at NHTSANHTSA communication ID: 10219890
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: RE2 and RB5 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A customer may experience no audible read-back when read-back option is enabled.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10219890 at NHTSANHTSA communication ID: 10138915
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: RE2 and RB5 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A customer may experience no audible read-back when read-back option is enabled.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10138915 at NHTSANHTSA communication ID: 10219831
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Source components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
Source record 10219831 at NHTSANHTSA communication ID: 10138856
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Source components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
Source record 10138856 at NHTSANHTSA communication ID: 10219830
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10219830 at NHTSANHTSA communication ID: 10138855
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10138855 at NHTSANHTSA communication ID: 10219873
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: RE2 and RB5 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A customer may experience no audible read-back when read-back option is enabled.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10219873 at NHTSANHTSA communication ID: 10138898
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: RE2 and RB5 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A customer may experience no audible read-back when read-back option is enabled.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10138898 at NHTSANHTSA communication ID: 10217529
NHTSA source summary · Original PDF not reviewed by Recallfolio
Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
Source record 10217529 at NHTSANHTSA communication ID: 10217524
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10217524 at NHTSANHTSA communication ID: 10139997
NHTSA source summary · Original PDF not reviewed by Recallfolio
Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10139997 at NHTSANHTSA communication ID: 10139992
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Source components: STRUCTURE:BODY:DOOR.
Source record 10139992 at NHTSANHTSA communication ID: 10217521
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Source components: FUEL SYSTEM, GASOLINE.
Source record 10217521 at NHTSANHTSA communication ID: 10139989
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Source components: ENGINE AND ENGINE COOLING.
Source record 10139989 at NHTSANHTSA communication ID: 10139978
NHTSA source summary · Original PDF not reviewed by Recallfolio
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Source components: SEAT BELTS.
Source record 10139978 at NHTSANHTSA communication ID: 10139985
NHTSA source summary · Original PDF not reviewed by Recallfolio
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Source components: SEAT BELTS.
Source record 10139985 at NHTSANHTSA communication ID: 10121874
NHTSA source summary · Original PDF not reviewed by Recallfolio
Missing Underbody Hole Plug This bulletin involves installing a rubber underbody hole plug. Customers may experience wet carpet from water intrusion when fording through deep water due to a missing underbody hole plug.
Source components: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10121874 at NHTSANHTSA communication ID: 10223855
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Source components: VISIBILITY/WIPER.
Source record 10223855 at NHTSANHTSA communication ID: 10121657
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
Source components: ENGINE AND ENGINE COOLING.
Source record 10121657 at NHTSANHTSA communication ID: 10141321
NHTSA source summary · Original PDF not reviewed by Recallfolio
Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
Source components: STRUCTURE.
Source record 10141321 at NHTSANHTSA communication ID: 10129008
NHTSA source summary · Original PDF not reviewed by Recallfolio
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10129008 at NHTSA