S2008000027
NHTSA communication ID: 10175493
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Does Not Start, No Crank
Source components: EQUIPMENT.
Source record 10175493 at NHTSAThe manufacturer’s record · Page 2 of 2
2016 Dodge JOURNEY
Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–181 of 181, ordered newest first. Dated records on this page: Mar 20, 2013–Mar 24, 2020.
Back to 2016 Dodge JOURNEY problems & recallsRead the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
S2008000027
NHTSA communication ID: 10175081
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Does Not Start, No Crank
Source components: ENGINE AND ENGINE COOLING.
Source record 10175081 at NHTSAS2008000027
NHTSA communication ID: 10174161
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Does Not Start, No Crank
Source components: ENGINE.
Source record 10174161 at NHTSA9004241
NHTSA communication ID: 10175436
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE.
Source record 10175436 at NHTSA9004241
NHTSA communication ID: 10175024
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Source components: AIR BAGS.
Source record 10175024 at NHTSA9004241
NHTSA communication ID: 10174104
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Source components: AIR BAGS · SEATS:BARRIERS.
Source record 10174104 at NHTSAS2008000013
NHTSA communication ID: 10173328
NHTSA source summary · Original PDF not reviewed by Recallfolio
Key Programming, Security Pin Request, Pin Invalid
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173328 at NHTSA18-058-19 REV. B
NHTSA communication ID: 10170408
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
Source components: ELECTRICAL SYSTEM.
Source record 10170408 at NHTSA9004022
NHTSA communication ID: 10170314
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Source components: SUSPENSION.
Source record 10170314 at NHTSA3100519
NHTSA communication ID: 10220101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: STRUCTURE.
Source record 10220101 at NHTSA3100319
NHTSA communication ID: 10220099
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: STRUCTURE.
Source record 10220099 at NHTSA3100419
NHTSA communication ID: 10220098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10220098 at NHTSA3100619
NHTSA communication ID: 10220097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: EQUIPMENT · STRUCTURE.
Source record 10220097 at NHTSA31-005-19
NHTSA communication ID: 10169249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: EQUIPMENT · STRUCTURE.
Source record 10169249 at NHTSA31-003-19
NHTSA communication ID: 10169247
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: EQUIPMENT.
Source record 10169247 at NHTSA31-004-19
NHTSA communication ID: 10169246
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10169246 at NHTSA31-006-19
NHTSA communication ID: 10169245
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: STRUCTURE.
Source record 10169245 at NHTSA1808919
NHTSA communication ID: 10220071
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE AND ENGINE COOLING.
Source record 10220071 at NHTSA18-089-19
NHTSA communication ID: 10169219
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE · FUEL SYSTEM, GASOLINE.
Source record 10169219 at NHTSA08-083-19
NHTSA communication ID: 10166584
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10166584 at NHTSA9003220
NHTSA communication ID: 10166537
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10166537 at NHTSA9003801
NHTSA communication ID: 10224888
NHTSA source summary · Original PDF not reviewed by Recallfolio
Evaporative Purge System Parts MIL On ? P0456: If fault code P0456 is active, contact Manuel Gandara on cell: (248) 622-8109 before performing repair service. If you do not receive a response within 15 minutes, please continue with the normal repair procedure.
Source components: EQUIPMENT · FUEL SYSTEM, OTHER.
Source record 10224888 at NHTSA08-097-17
NHTSA communication ID: 10121820
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: BCM Diagnostic and System Improvements This bulletin involves updating the Body Control Module (BCM) with the latest software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalentafter the bulb(s) have been replaced with an aftermarket bulb.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10121820 at NHTSA08-055-17 REV. A
NHTSA communication ID: 10121797
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone®4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth® Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPod®touch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10121797 at NHTSA18-080-17
NHTSA communication ID: 10121774
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:2.4L Engines (Sales Code ED3 or ED7)P0335 - Crankshaft Position Sensor Circuit. P030X - Cylinder X Misfire Improvements when P0335 (Crankshaft Position Sensor Circuit) is present. P0456 - EVAP System Small Leak. P1607 - PCM Internal Shutdown Timer Slow Rationality. P2610 - PCM Internal Engine Off Timer Performance. Customers may also notice one or more of the following symptoms:When coming to a stop or making a turn, their vehicle would suddenly shutoff. Mostly noted in high ambient conditions greater than 40° C (105° F)(ED3 Engine only). A hesitation/surge feel that some customers might note it feels like misfire at 65-110 kph (40-70 mph) in 4th gear lock up(ED3 Engine only). In addition, the following software enhancements are available:Start Improvements for cold or high altitude starts when using E15 fuel(ED3 Engine only). 3.6L Engine (Sales Code ERB)P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10121774 at NHTSA9002201
NHTSA communication ID: 10224699
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the following part numbers are for the cover latches: 1CB78DK7AA 1CB78XDVAA Failure to follow this could result in a dealer chargeback
Source components: EQUIPMENT.
Source record 10224699 at NHTSA9003666
NHTSA communication ID: 10224686
NHTSA source summary · Original PDF not reviewed by Recallfolio
Console, Overhead For concerns with the Overhead Sunglass Bin (regardless of LED or incandescent lighting), please contact: Marco Rodriguez at (248) 941-8623 prior to replacing the component. If you do not receive a response within 15 minutes, please continue with normal repair procedure.
Source components: EQUIPMENT.
Source record 10224686 at NHTSA9003357
NHTSA communication ID: 10219838
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10219838 at NHTSA9003357
NHTSA communication ID: 10138863
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10138863 at NHTSA9003413
NHTSA communication ID: 10219831
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Source components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
Source record 10219831 at NHTSA9003413
NHTSA communication ID: 10138856
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Source components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
Source record 10138856 at NHTSA9003109
NHTSA communication ID: 10219830
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10219830 at NHTSA9003109
NHTSA communication ID: 10138855
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10138855 at NHTSA9003696
NHTSA communication ID: 10217524
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10217524 at NHTSA9003696
NHTSA communication ID: 10139992
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Source components: STRUCTURE:BODY:DOOR.
Source record 10139992 at NHTSA9003694
NHTSA communication ID: 10217521
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Source components: FUEL SYSTEM, GASOLINE.
Source record 10217521 at NHTSA9003694
NHTSA communication ID: 10139989
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Source components: ENGINE AND ENGINE COOLING.
Source record 10139989 at NHTSA9003687
NHTSA communication ID: 10139978
NHTSA source summary · Original PDF not reviewed by Recallfolio
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Source components: SEAT BELTS.
Source record 10139978 at NHTSA9003681
NHTSA communication ID: 10139985
NHTSA source summary · Original PDF not reviewed by Recallfolio
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Source components: SEAT BELTS.
Source record 10139985 at NHTSA08-091-16
NHTSA communication ID: 10121882
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software. The customer may describe that inside the IPC display, the spelling of the word ?Trip? is misspelled ?Viajem?.The following software enhancement is available: This software will correct the spelling of the word ?Trip? in the display of the IPC.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10121882 at NHTSA23-052-16 REV. A
NHTSA communication ID: 10121874
NHTSA source summary · Original PDF not reviewed by Recallfolio
Missing Underbody Hole Plug This bulletin involves installing a rubber underbody hole plug. Customers may experience wet carpet from water intrusion when fording through deep water due to a missing underbody hole plug.
Source components: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10121874 at NHTSA68234120
NHTSA communication ID: 10223858
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A for an exchange or 05064993A for a new part replacement. Prior to replacing parts, Please contact Leony Gonzalez at cell (248) 736-1267 or Reggie Phillips at cell (678) 330-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Reggie Phillips at cell (678) 330-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~ ~______________________________________~ Contact Us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number (s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10223858 at NHTSA05152029
NHTSA communication ID: 10223855
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Source components: VISIBILITY/WIPER.
Source record 10223855 at NHTSA68234120A$
NHTSA communication ID: 10121670
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10121670 at NHTSA68249986A$
NHTSA communication ID: 10121669
NHTSA source summary · Original PDF not reviewed by Recallfolio
MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10121669 at NHTSA68232614A$
NHTSA communication ID: 10121657
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
Source components: ENGINE AND ENGINE COOLING.
Source record 10121657 at NHTSA68066351A
NHTSA communication ID: 10218271
NHTSA source summary · Original PDF not reviewed by Recallfolio
Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.
Source components: ELECTRICAL SYSTEM.
Source record 10218271 at NHTSA04726431A
NHTSA communication ID: 10217356
NHTSA source summary · Original PDF not reviewed by Recallfolio
Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive (karla.delarosa@fcagroup.com) how many witness marks were seen, and how many weights were able to be removed with force hand,on each wheel assembly. ~ Please contact karla.delarosa@fcagroup.com for feedback related ONLY.
Source components: SUSPENSION · WHEELS.
Source record 10217356 at NHTSA04726431A$
NHTSA communication ID: 10140106
NHTSA source summary · Original PDF not reviewed by Recallfolio
Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive (karla.delarosa@fcagroup.com) how many witness marks were seen, and how many weights were able to be removed with force hand,on each wheel assembly. ~ Please contact karla.delarosa@fcagroup.com for feedback related ONLY.
Source components: WHEELS.
Source record 10140106 at NHTSA04726431A$
NHTSA communication ID: 10080181
NHTSA source summary · Original PDF not reviewed by Recallfolio
"WHEEL ASSY - STEEL WHEN SERVICING A JOURNEY (JC) VEHICLE WITH STEEL WHEELS (WFU CODE) WITH OR WITHOUT A SHAKE OR VIBRATION COMPLAINT; PLEASE REVIEW THE 4 WHEEL ASSEMBLIES IN ORDER TO DETECT ANY WITNESS MARK OF A MISSING/MISPLACED WHEEL WEIGHT. ALSO PLEASE TRY TO REMOVE THE WEIGHTS WITH HAND FORCE ONLY. PLEASE INFORM KARLA DE LA ROSA MUNIVE (KARLA.DELAROSA@FCAGROUP.COM) HOW MANY WITNESS MARKS WERE SEEN, AND HOW MANY WEIGHTS WERE ABLE TO BE REMOVED WITH FORCE HAND,ON EACH WHEEL ASSEMBLY. ~ PLEASE CONTACT KARLA.DELAROSA@FCAGROUP.COM FOR FEEDBACK RELATED ONLY."
Source components: POWER TRAIN.
Source record 10080181 at NHTSARL305553A
NHTSA communication ID: 10219814
NHTSA source summary · Original PDF not reviewed by Recallfolio
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Source components: POWER TRAIN.
Source record 10219814 at NHTSA05064358A
NHTSA communication ID: 10219809
NHTSA source summary · Original PDF not reviewed by Recallfolio
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
Source components: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.
Source record 10219809 at NHTSARL305553A
NHTSA communication ID: 10218250
NHTSA source summary · Original PDF not reviewed by Recallfolio
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Source components: POWER TRAIN.
Source record 10218250 at NHTSA05064358A
NHTSA communication ID: 10218245
NHTSA source summary · Original PDF not reviewed by Recallfolio
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
Source components: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.
Source record 10218245 at NHTSARL305553A
NHTSA communication ID: 10139936
NHTSA source summary · Original PDF not reviewed by Recallfolio
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Source components: POWER TRAIN.
Source record 10139936 at NHTSA68234120A
NHTSA communication ID: 10228101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10228101 at NHTSA68234120A$
NHTSA communication ID: 10181462
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10181462 at NHTSA68234120A$
NHTSA communication ID: 10141262
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10141262 at NHTSAZ5091195A
NHTSA communication ID: 10218303
NHTSA source summary · Original PDF not reviewed by Recallfolio
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10218303 at NHTSAZ5091195A$
NHTSA communication ID: 10140254
NHTSA source summary · Original PDF not reviewed by Recallfolio
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10140254 at NHTSA08-057-16
NHTSA communication ID: 10218310
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle.
Source components: ELECTRICAL SYSTEM.
Source record 10218310 at NHTSA08-057-16
NHTSA communication ID: 10140261
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10140261 at NHTSA18-046-16
NHTSA communication ID: 10139965
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic And System Enhancements. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The customer may describe the following: · **Poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** The PCM software also includes: · Release of a required V-1 software update that meets Euro IV Emissions for the China specific test weight class.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN.
Source record 10139965 at NHTSA18-046-16
NHTSA communication ID: 10076528
NHTSA source summary · Original PDF not reviewed by Recallfolio
SYMPTOM/CONDITION: The customer may describe the following: **Poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** The PCM software also includes: Release of a required V-1 software update that meets Euro IV Emissions for the China specific test weight class.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10076528 at NHTSA18-046-16
NHTSA communication ID: 10076307
NHTSA source summary · Original PDF not reviewed by Recallfolio
OVERVIEW: This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. SYMPTOM/CONDITION: The customer may describe the following: **Poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** The PCM software also includes: Release of a required V-1 software update that meets Euro IV Emissions for the China specific test weight class.
Source components: POWER TRAIN.
Source record 10076307 at NHTSA68277402A
NHTSA communication ID: 10139956
NHTSA source summary · Original PDF not reviewed by Recallfolio
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Source components: VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10139956 at NHTSA68234120A
NHTSA communication ID: 10139954
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139954 at NHTSA08-035-16
NHTSA communication ID: 10224612
NHTSA source summary · Original PDF not reviewed by Recallfolio
Body Control Module (BCM) Re-configure This bulletin involves re-configuring the BCM. The customer may describe the headlamps appear more yellow than white.
Source components: ELECTRICAL SYSTEM.
Source record 10224612 at NHTSA0803516
NHTSA communication ID: 10218043
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer may describe the headlamps appear more yellow than white.
Source components: EXTERIOR LIGHTING:HEADLIGHTS · VISIBILITY.
Source record 10218043 at NHTSA0803516
NHTSA communication ID: 10215077
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer may describe the headlamps appear more yellow than white.
Source components: VISIBILITY.
Source record 10215077 at NHTSA08-035-16
NHTSA communication ID: 10140156
NHTSA source summary · Original PDF not reviewed by Recallfolio
Body Control Module (BCM) Re-configure This bulletin involves re-configuring the BCM. The customer may describe the headlamps appear more yellow than white.
Source components: ELECTRICAL SYSTEM.
Source record 10140156 at NHTSA31-001-16
NHTSA communication ID: 10141321
NHTSA source summary · Original PDF not reviewed by Recallfolio
Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
Source components: STRUCTURE.
Source record 10141321 at NHTSA18-011-16
NHTSA communication ID: 10141317
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: 2.4L Engines (Sales Code ED3 or ED7) · P0335 - Crankshaft Position Sensor Circuit. · P030X - Cylinder X Misfire Improvements when P0335 (Crankshaft Position Sensor Circuit) is present. · P0456 - EVAP System Small Leak. · P1607 - PCM Internal Shutdown Timer Slow Rationality. · P2610 - PCM Internal Engine Off Timer Performance. 3.6L Engine (Sales Code ERB) · P0335 - Crankshaft Position Sensor Circuit. · P0456 - EVAP System Small Leak.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10141317 at NHTSA0801416
NHTSA communication ID: 10215059
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).
Source record 10215059 at NHTSARL108213A$
NHTSA communication ID: 10121927
NHTSA source summary · Original PDF not reviewed by Recallfolio
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Source components: ENGINE AND ENGINE COOLING.
Source record 10121927 at NHTSA1RH65DX8A
NHTSA communication ID: 10218003
NHTSA source summary · Original PDF not reviewed by Recallfolio
Parts.
Source components: STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR · UNKNOWN OR OTHER.
Source record 10218003 at NHTSA1RH65DX8A
NHTSA communication ID: 10215037
NHTSA source summary · Original PDF not reviewed by Recallfolio
Parts.
Source components: EQUIPMENT.
Source record 10215037 at NHTSA53034160A
NHTSA communication ID: 10159998
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Source components: VEHICLE SPEED CONTROL · VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
Source record 10159998 at NHTSA1RH65DX8A
NHTSA communication ID: 10159995
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Door Handle, Rear Exterior Issue Description: If the vehicle is in for rear door outside handle frozen and will not open for JC (Dodge Journey) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417 or Ron Papke at cell (248) 705-5869.~ If the dealership is within the Metro Detroit Area, Kevin and/or Ron would like to analyze the vehicle in person prior to repair.~ If the dealership is not close to metro Detroit; please take pictures and a detailed description of what is causing the issue.
Source components: STRUCTURE.
Source record 10159995 at NHTSA23-035-15
NHTSA communication ID: 10148659
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.
Source components: VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10148659 at NHTSA9002519
NHTSA communication ID: 10129008
NHTSA source summary · Original PDF not reviewed by Recallfolio
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10129008 at NHTSA