The manufacturer’s record · Page 2 of 3
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 223, ordered newest first. Dated records on this page: Aug 11, 2015–Nov 20, 2019.
Back to 2015 Dodge JOURNEY problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10220101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: STRUCTURE.
Source record 10220101 at NHTSANHTSA communication ID: 10220099
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: STRUCTURE.
Source record 10220099 at NHTSANHTSA communication ID: 10220098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10220098 at NHTSANHTSA communication ID: 10220097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: EQUIPMENT · STRUCTURE.
Source record 10220097 at NHTSANHTSA communication ID: 10169249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: EQUIPMENT · STRUCTURE.
Source record 10169249 at NHTSANHTSA communication ID: 10169247
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: EQUIPMENT.
Source record 10169247 at NHTSANHTSA communication ID: 10169246
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10169246 at NHTSANHTSA communication ID: 10169245
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: STRUCTURE.
Source record 10169245 at NHTSANHTSA communication ID: 10220071
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE AND ENGINE COOLING.
Source record 10220071 at NHTSANHTSA communication ID: 10169219
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE · FUEL SYSTEM, GASOLINE.
Source record 10169219 at NHTSANHTSA communication ID: 10166584
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10166584 at NHTSANHTSA communication ID: 10166537
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10166537 at NHTSANHTSA communication ID: 10224888
NHTSA source summary · Original PDF not reviewed by Recallfolio
Evaporative Purge System Parts MIL On ? P0456: If fault code P0456 is active, contact Manuel Gandara on cell: (248) 622-8109 before performing repair service. If you do not receive a response within 15 minutes, please continue with the normal repair procedure.
Source components: EQUIPMENT · FUEL SYSTEM, OTHER.
Source record 10224888 at NHTSANHTSA communication ID: 10224875
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Notification T12 VECI Label The Vehicle Emission Control Information (VECI) label on about 120,000 of the above vehicles may be missing emission control information. The VECI label is often used during in-use Inspection and Maintenance (I/M) testing to verify proper emissions related components. Incorrect VECI label information could result in denial of vehicle registration for the vehicle in the state of California. A new VECI label must be installed.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
Source record 10224875 at NHTSANHTSA communication ID: 10121754
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10121754 at NHTSANHTSA communication ID: 10121775
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.This bulletin applies to vehicles within the following markets/countries: NAFTA, LATAM, EMEA and APAC. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:2.4L EngineP0335 - Crankshaft Position Sensor Circuit. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P1607 - PCM Internal Shutdown Timer Rationality - (Powertrain Control Module). P2610 - PCM Internal Engine Off Timer Performance - (Powertrain Control Module). P0456 - EVAP System Small Leak. P0441 - EVAP Purge System Performance. P0443 - EVAP Purge Solenoid Circuit. P0116 - Engine Coolant Temperature Sensor Performance. P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. U0140 - Lost Communication With Body Control Module (BCM). Customers may also notice one or more of the following symptoms:When coming to a stop or making a turn, their vehicle would suddenly shutoff. Mostly noted in high ambient conditions greater than 40° C (105° F)(ED3 Engine only). A hesitation/surge feel that some customers might note it feels like misfire at 65-110 kph (40-70 mph) in 4th gear lock up(ED3 Engine only). In addition, the following software enhancements are available:Start Improvements for cold or high altitude starts when using E15 fuel(ED3 Engine only). 3.6L EngineP0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak. P0300 - Multiple Cylinder Misfire. P000A - Bank 1 Camshaft 1 Position Slow Response. P000B - Bank 1 Camshaft 2 Position Slow Response. In addition, the following software enhancement is available:Improved shift quality.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10121775 at NHTSANHTSA communication ID: 10224699
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the following part numbers are for the cover latches: 1CB78DK7AA 1CB78XDVAA Failure to follow this could result in a dealer chargeback
Source components: EQUIPMENT.
Source record 10224699 at NHTSANHTSA communication ID: 10224686
NHTSA source summary · Original PDF not reviewed by Recallfolio
Console, Overhead For concerns with the Overhead Sunglass Bin (regardless of LED or incandescent lighting), please contact: Marco Rodriguez at (248) 941-8623 prior to replacing the component. If you do not receive a response within 15 minutes, please continue with normal repair procedure.
Source components: EQUIPMENT.
Source record 10224686 at NHTSANHTSA communication ID: 10219838
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10219838 at NHTSANHTSA communication ID: 10219831
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Source components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
Source record 10219831 at NHTSANHTSA communication ID: 10138856
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Source components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
Source record 10138856 at NHTSANHTSA communication ID: 10219830
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10219830 at NHTSANHTSA communication ID: 10217524
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10217524 at NHTSANHTSA communication ID: 10139992
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Source components: STRUCTURE:BODY:DOOR.
Source record 10139992 at NHTSANHTSA communication ID: 10217521
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Source components: FUEL SYSTEM, GASOLINE.
Source record 10217521 at NHTSANHTSA communication ID: 10139989
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Source components: ENGINE AND ENGINE COOLING.
Source record 10139989 at NHTSANHTSA communication ID: 10139978
NHTSA source summary · Original PDF not reviewed by Recallfolio
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Source components: SEAT BELTS.
Source record 10139978 at NHTSANHTSA communication ID: 10139985
NHTSA source summary · Original PDF not reviewed by Recallfolio
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Source components: SEAT BELTS.
Source record 10139985 at NHTSANHTSA communication ID: 10121890
NHTSA source summary · Original PDF not reviewed by Recallfolio
Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission Certification Information (VECI) Label.Owner may be turned away from Inspection and Maintenance (IM) station or fail IM testing because of missing emission components on VECI label. The customer may notice that some info is missing on their VECI labels.is missing. If information is shown in this area, do not replace the label.All vehicles were built with the correct emission components installed and there is no impact on emission performance or drivability.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10121890 at NHTSANHTSA communication ID: 10121882
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software. The customer may describe that inside the IPC display, the spelling of the word ?Trip? is misspelled ?Viajem?.The following software enhancement is available: This software will correct the spelling of the word ?Trip? in the display of the IPC.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10121882 at NHTSANHTSA communication ID: 10223853
NHTSA source summary · Original PDF not reviewed by Recallfolio
Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission Certification Information (VECI) Label.Owner may be turned away from Inspection and Maintenance (IM) station or fail IM testing because of missing emission components on VECI label. The customer may notice that some info is missing on their VECI labels.is missing. If information is shown in this area, do not replace the label.All vehicles were built with the correct emission components installed and there is no impact on emission performance or drivability.
Source components: EQUIPMENT:OTHER:LABELS.
Source record 10223853 at NHTSANHTSA communication ID: 10223858
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A for an exchange or 05064993A for a new part replacement. Prior to replacing parts, Please contact Leony Gonzalez at cell (248) 736-1267 or Reggie Phillips at cell (678) 330-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Reggie Phillips at cell (678) 330-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~ ~______________________________________~ Contact Us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number (s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10223858 at NHTSANHTSA communication ID: 10223855
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Source components: VISIBILITY/WIPER.
Source record 10223855 at NHTSANHTSA communication ID: 10121683
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10121683 at NHTSANHTSA communication ID: 10121670
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10121670 at NHTSANHTSA communication ID: 10121679
NHTSA source summary · Original PDF not reviewed by Recallfolio
NOTE: S18 originally published in July. Manverter changed to Maniverter. Alternate Transportation section wording revised. Customer Satisfaction Notification S18 - Engine Oil Consumption The engine on about 480 of the above vehicles may experience low oil pressure originating from an oil consumption issue. This may result in oil starvation and possible engine failure. The engine long block assembly must be replaced on the involved vehicles.
Source components: ENGINE AND ENGINE COOLING.
Source record 10121679 at NHTSANHTSA communication ID: 10217356
NHTSA source summary · Original PDF not reviewed by Recallfolio
Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive (karla.delarosa@fcagroup.com) how many witness marks were seen, and how many weights were able to be removed with force hand,on each wheel assembly. ~ Please contact karla.delarosa@fcagroup.com for feedback related ONLY.
Source components: SUSPENSION · WHEELS.
Source record 10217356 at NHTSANHTSA communication ID: 10140106
NHTSA source summary · Original PDF not reviewed by Recallfolio
Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive (karla.delarosa@fcagroup.com) how many witness marks were seen, and how many weights were able to be removed with force hand,on each wheel assembly. ~ Please contact karla.delarosa@fcagroup.com for feedback related ONLY.
Source components: WHEELS.
Source record 10140106 at NHTSANHTSA communication ID: 10080181
NHTSA source summary · Original PDF not reviewed by Recallfolio
"WHEEL ASSY - STEEL WHEN SERVICING A JOURNEY (JC) VEHICLE WITH STEEL WHEELS (WFU CODE) WITH OR WITHOUT A SHAKE OR VIBRATION COMPLAINT; PLEASE REVIEW THE 4 WHEEL ASSEMBLIES IN ORDER TO DETECT ANY WITNESS MARK OF A MISSING/MISPLACED WHEEL WEIGHT. ALSO PLEASE TRY TO REMOVE THE WEIGHTS WITH HAND FORCE ONLY. PLEASE INFORM KARLA DE LA ROSA MUNIVE (KARLA.DELAROSA@FCAGROUP.COM) HOW MANY WITNESS MARKS WERE SEEN, AND HOW MANY WEIGHTS WERE ABLE TO BE REMOVED WITH FORCE HAND,ON EACH WHEEL ASSEMBLY. ~ PLEASE CONTACT KARLA.DELAROSA@FCAGROUP.COM FOR FEEDBACK RELATED ONLY."
Source components: POWER TRAIN.
Source record 10080181 at NHTSANHTSA communication ID: 10219814
NHTSA source summary · Original PDF not reviewed by Recallfolio
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Source components: POWER TRAIN.
Source record 10219814 at NHTSANHTSA communication ID: 10218250
NHTSA source summary · Original PDF not reviewed by Recallfolio
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Source components: POWER TRAIN.
Source record 10218250 at NHTSANHTSA communication ID: 10218248
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN.
Source record 10218248 at NHTSANHTSA communication ID: 10139936
NHTSA source summary · Original PDF not reviewed by Recallfolio
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Source components: POWER TRAIN.
Source record 10139936 at NHTSANHTSA communication ID: 10139934
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Source components: ENGINE AND ENGINE COOLING.
Source record 10139934 at NHTSANHTSA communication ID: 10121678
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Notification S18 - Engine Oil Consumption The engine on about 480 of the above vehicles may experience low oil pressure originating from an oil consumption issue. This may result in oil starvation and possible engine failure. The engine long block assembly must be replaced on the involved vehicles.
Source components: ENGINE AND ENGINE COOLING.
Source record 10121678 at NHTSANHTSA communication ID: 10228098
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Source components: ENGINE AND ENGINE COOLING.
Source record 10228098 at NHTSANHTSA communication ID: 10228142
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10228142 at NHTSANHTSA communication ID: 10228133
NHTSA source summary · Original PDF not reviewed by Recallfolio
2.0L Or 2.4L Long Block Replacement
Source components: ENGINE AND ENGINE COOLING.
Source record 10228133 at NHTSANHTSA communication ID: 10228101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10228101 at NHTSANHTSA communication ID: 10181462
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10181462 at NHTSANHTSA communication ID: 10141262
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10141262 at NHTSANHTSA communication ID: 10228102
NHTSA source summary · Original PDF not reviewed by Recallfolio
2.0L Or 2.4L Long Block Replacement This bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil.
Source components: ENGINE AND ENGINE COOLING.
Source record 10228102 at NHTSANHTSA communication ID: 10181467
NHTSA source summary · Original PDF not reviewed by Recallfolio
2.0L Or 2.4L Long Block Replacement This bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil.
Source components: ENGINE AND ENGINE COOLING:ENGINE · EQUIPMENT.
Source record 10181467 at NHTSANHTSA communication ID: 10141267
NHTSA source summary · Original PDF not reviewed by Recallfolio
2.0L Or 2.4L Long Block Replacement This bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil.
Source components: ENGINE · EQUIPMENT.
Source record 10141267 at NHTSANHTSA communication ID: 10218303
NHTSA source summary · Original PDF not reviewed by Recallfolio
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10218303 at NHTSANHTSA communication ID: 10140254
NHTSA source summary · Original PDF not reviewed by Recallfolio
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10140254 at NHTSANHTSA communication ID: 10139965
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic And System Enhancements. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The customer may describe the following: · **Poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** The PCM software also includes: · Release of a required V-1 software update that meets Euro IV Emissions for the China specific test weight class.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN.
Source record 10139965 at NHTSANHTSA communication ID: 10076528
NHTSA source summary · Original PDF not reviewed by Recallfolio
SYMPTOM/CONDITION: The customer may describe the following: **Poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** The PCM software also includes: Release of a required V-1 software update that meets Euro IV Emissions for the China specific test weight class.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10076528 at NHTSANHTSA communication ID: 10076307
NHTSA source summary · Original PDF not reviewed by Recallfolio
OVERVIEW: This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. SYMPTOM/CONDITION: The customer may describe the following: **Poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** The PCM software also includes: Release of a required V-1 software update that meets Euro IV Emissions for the China specific test weight class.
Source components: POWER TRAIN.
Source record 10076307 at NHTSANHTSA communication ID: 10139956
NHTSA source summary · Original PDF not reviewed by Recallfolio
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Source components: VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10139956 at NHTSANHTSA communication ID: 10139954
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139954 at NHTSANHTSA communication ID: 10224645
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING.
Source record 10224645 at NHTSANHTSA communication ID: 10218114
NHTSA source summary · Original PDF not reviewed by Recallfolio
Diagnostic And System Improvements.
Source components: POWER TRAIN.
Source record 10218114 at NHTSANHTSA communication ID: 10215148
NHTSA source summary · Original PDF not reviewed by Recallfolio
Diagnostic And System Improvements.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10215148 at NHTSANHTSA communication ID: 10138957
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: 2.4L Engine · **P0335 - Crankshaft Position Sensor Circuit. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P1607 - PCM Internal Shutdown Timer Rationality - (Powertrain Control Module). · P2610 - PCM Internal Engine Off Timer Performance - (Powertrain Control Module). · P0456 - EVAP System Small Leak.** · P0441 - EVAP Purge System Performance. · P0443 - EVAP Purge Solenoid Circuit. · P0116 - Engine Coolant Temperature Sensor Performance. · P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. · U0140 - Lost Communication With Body Control Module (BCM). In addition, the following software enhancement is available: Improved alternator control at idle. 3.6L Engine · **P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance. · P0456 - EVAP System Small Leak.** · P0300 - Multiple Cylinder Misfire. · P000A - Bank 1 Camshaft 1 Position Slow Response. · P000B - Bank 1 Camshaft 2 Position Slow Response. In addition, the following software enhancement is available: Improved shift quality.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10138957 at NHTSANHTSA communication ID: 10074931
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10074931 at NHTSANHTSA communication ID: 10141321
NHTSA source summary · Original PDF not reviewed by Recallfolio
Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
Source components: STRUCTURE.
Source record 10141321 at NHTSANHTSA communication ID: 10215059
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).
Source record 10215059 at NHTSANHTSA communication ID: 10121927
NHTSA source summary · Original PDF not reviewed by Recallfolio
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Source components: ENGINE AND ENGINE COOLING.
Source record 10121927 at NHTSANHTSA communication ID: 10219774
NHTSA source summary · Original PDF not reviewed by Recallfolio
The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10219774 at NHTSANHTSA communication ID: 10209645
NHTSA source summary · Original PDF not reviewed by Recallfolio
The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10209645 at NHTSANHTSA communication ID: 10119645
NHTSA source summary · Original PDF not reviewed by Recallfolio
Reprogram Radio Control Head The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. The radio navigation will be checked for functionality. If functional, the radio and navigation software levels must be checked. If software is found to be outdated, the radio control head will need to be reprogrammed with the latest radio and/or navigation software. If the navigation was found to not be functional, the radio will need to be replaced. Order the replacement radio through the audio and electronic products exchange center. Then return the vehicle to the customer and inform the customer that a return visit will need to be scheduled for radio replacement once the replacement radio arrives.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10119645 at NHTSANHTSA communication ID: 10119612
NHTSA source summary · Original PDF not reviewed by Recallfolio
Antilock Brake System Control Module Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module. Moisture in the ABS module could disable the ABS and/or Electronic Stability Control (ESC) system(s). The lack of a functioning ABS and/or ESC system(s) could change the braking and/or handling characteristics of the vehicle and cause a crash without warning.
Source components: ELECTRICAL SYSTEM · SERVICE BRAKES.
Source record 10119612 at NHTSANHTSA communication ID: 10075990
NHTSA source summary · Original PDF not reviewed by Recallfolio
The radio navigation system on about 30,300 vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. The radio navigation will be checked for functionality. If functional, the radio and navigation software levels must be checked. If software is found to be outdated, the radio control head will need to be reprogrammed with the latest radio and/or navigation software. If the navigation was found to not be functional, the radio will need to be replaced. Order the replacement radio through the audio and electronic products exchange center. Then return the vehicle to the customer and inform the customer that a return visit will need to be scheduled for radio replacement once the replacement radio arrives.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10075990 at NHTSANHTSA communication ID: 10218003
NHTSA source summary · Original PDF not reviewed by Recallfolio
Parts.
Source components: STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR · UNKNOWN OR OTHER.
Source record 10218003 at NHTSANHTSA communication ID: 10215037
NHTSA source summary · Original PDF not reviewed by Recallfolio
Parts.
Source components: EQUIPMENT.
Source record 10215037 at NHTSANHTSA communication ID: 10159998
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Source components: VEHICLE SPEED CONTROL · VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
Source record 10159998 at NHTSANHTSA communication ID: 10159995
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Door Handle, Rear Exterior Issue Description: If the vehicle is in for rear door outside handle frozen and will not open for JC (Dodge Journey) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417 or Ron Papke at cell (248) 705-5869.~ If the dealership is within the Metro Detroit Area, Kevin and/or Ron would like to analyze the vehicle in person prior to repair.~ If the dealership is not close to metro Detroit; please take pictures and a detailed description of what is causing the issue.
Source components: STRUCTURE.
Source record 10159995 at NHTSANHTSA communication ID: 10159994
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941-8720 or Dave Clemons at cell (248) 520-0419. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10159994 at NHTSANHTSA communication ID: 10159893
NHTSA source summary · Original PDF not reviewed by Recallfolio
Before replacing this part for debris issue faults, please call the following people;~ Engineering is seeking information regarding this part.~ Bob Smith ? Cell (248) 202-9458 - Robert.M.Smith@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Source components: ENGINE AND ENGINE COOLING.
Source record 10159893 at NHTSANHTSA communication ID: 10159884
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10159884 at NHTSANHTSA communication ID: 10218039
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin involves updating the radio control head software and navigation if equipped.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10218039 at NHTSANHTSA communication ID: 10159937
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only) (Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone aft
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10159937 at NHTSANHTSA communication ID: 10159921
NHTSA source summary · Original PDF not reviewed by Recallfolio
Liftgate Contacts Roof This bulletin involves adjusting the liftgate hinge. Liftgate contacts roof
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE.
Source record 10159921 at NHTSANHTSA communication ID: 10217377
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Continental RHA/REB CTP 4.3" Issue Description: Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The RHA/REB radios have a seperate display called the Integrated Center Stack (ICS) provided by Alpine. If attempting to replace the ICS, do not order a radio part number. Instead, order p/n Z5064976A$ for an exchange or 05064976A$ for a new part replacement
Source components: POWER TRAIN.
Source record 10217377 at NHTSANHTSA communication ID: 10216139
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Continental RHA/REB CTP 4.3" Issue Description: Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The RHA/REB radios have a seperate display called the integrated Center Stack (ICS) provided by Alpine. If attempting to replace the ICS, do not order a radio part number. Instead, order p/n Z5064976A$ for an exchange or 05064976A$ for a new part replacement
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10216139 at NHTSANHTSA communication ID: 10151720
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Continental RHA/REB CTP 4.3" Issue Description: Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The RHA/REB radios have a seperate display called the Integrated Center Stack (ICS) provided by Alpine. If attempting to replace the ICS, do not order a radio part number. Instead, order p/n Z5064976A$ for an exchange or 05064976A$ for a new part replacement
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10151720 at NHTSANHTSA communication ID: 10217433
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10217433 at NHTSANHTSA communication ID: 10216195
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10216195 at NHTSANHTSA communication ID: 10151776
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift.
Source components: POWER TRAIN.
Source record 10151776 at NHTSANHTSA communication ID: 10217362
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.
Source components: EQUIPMENT · POWER TRAIN.
Source record 10217362 at NHTSANHTSA communication ID: 10216124
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.
Source components: EQUIPMENT · POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:MANUAL TRANSMISSION.
Source record 10216124 at NHTSANHTSA communication ID: 10151705
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.
Source components: POWER TRAIN.
Source record 10151705 at NHTSANHTSA communication ID: 10217359
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10217359 at NHTSANHTSA communication ID: 10216121
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10216121 at NHTSANHTSA communication ID: 10151702
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10151702 at NHTSANHTSA communication ID: 10148686
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. 2.4L Engine ? P0441 - EVAP Purge System Performance. ? P0443 - EVAP Purge Solenoid Circuit. ? P0456 - EVAP System Small Leak. ? P0116 - Engine Coolant Temperature Sensor Performance. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. ? U0140 - Lost Communication With Body Control Module. ? Improve alternator control at Idle. 3.6L Engine ? Improved shift quality. ? U0140 - Lost Communication With Body Control Module. ? P0300 - Multiple Cylinder Misfire. ? P000A - Bank 1 Camshaft 1 Position Slow Response. ? P000B - Bank 1 Camshaft 2 Position Slow Response.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10148686 at NHTSANHTSA communication ID: 10058795
NHTSA source summary · Original PDF not reviewed by Recallfolio
2015 DODGE JOURNEY: MALFUNCTION INDICATOR LAMP ILLUMINATION. POWERTRAIN CONTROL MODULE MUST BE UPDATED WITH LATEST SOFTWARE *CN
Source components: EQUIPMENT.
Source record 10058795 at NHTSANHTSA communication ID: 10148659
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.
Source components: VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10148659 at NHTSANHTSA communication ID: 10148964
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank(Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only)(Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10148964 at NHTSA