The manufacturer’s record · Page 4 of 5
Original record summaries, dates and identifiers for this model-year. Records 301–400 of 401, ordered newest first. Dated records on this page: May 15, 2019–Sep 11, 2020.
Back to 2019 Dodge DURANGO problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10181555
NHTSA source summary · Original PDF not reviewed by Recallfolio
(Revision A) Front Bumper Fascia is misaligned or popping out
Source components: STRUCTURE · STRUCTURE:BODY:BUMPERS.
Source record 10181555 at NHTSANHTSA communication ID: 10221843
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio UConnect GPS Based Trip Computer Missing
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10221843 at NHTSANHTSA communication ID: 10180233
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio UConnect GPS Based Trip Computer Missing
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10180233 at NHTSANHTSA communication ID: 10221884
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle. Elevated engine coolant temperature and/or indication of overheating.
Source components: ENGINE AND ENGINE COOLING.
Source record 10221884 at NHTSANHTSA communication ID: 10180274
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle. Elevated engine coolant temperature and/or indication of overheating.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10180274 at NHTSANHTSA communication ID: 10221829
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open
Source components: AIR BAGS · ELECTRICAL SYSTEM · LANE DEPARTURE · LANE DEPARTURE: BLIND SPOT DETECTION · VISIBILITY.
Source record 10221829 at NHTSANHTSA communication ID: 10180219
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10180219 at NHTSANHTSA communication ID: 10221787
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10221787 at NHTSANHTSA communication ID: 10180177
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10180177 at NHTSANHTSA communication ID: 10221813
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Source components: ELECTRICAL SYSTEM:IGNITION · UNKNOWN OR OTHER.
Source record 10221813 at NHTSANHTSA communication ID: 10180203
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10180203 at NHTSANHTSA communication ID: 10229255
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10229255 at NHTSANHTSA communication ID: 10221685
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: AIR BAGS · BACK OVER PREVENTION · ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE · POWER TRAIN · SEATS.
Source record 10221685 at NHTSANHTSA communication ID: 10178612
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10178612 at NHTSANHTSA communication ID: 10229288
NHTSA source summary · Original PDF not reviewed by Recallfolio
Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10229288 at NHTSANHTSA communication ID: 10221718
NHTSA source summary · Original PDF not reviewed by Recallfolio
Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
Source components: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:WIRING.
Source record 10221718 at NHTSANHTSA communication ID: 10178645
NHTSA source summary · Original PDF not reviewed by Recallfolio
Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
Source components: ELECTRICAL SYSTEM · EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:SERVICE CONNECTION.
Source record 10178645 at NHTSANHTSA communication ID: 10229285
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10229285 at NHTSANHTSA communication ID: 10221715
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Source components: EQUIPMENT:ELECTRICAL.
Source record 10221715 at NHTSANHTSA communication ID: 10178642
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT.
Source record 10178642 at NHTSANHTSA communication ID: 10229282
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Indicates That There Is A Whistle Noise Present While Driving.
Source components: STRUCTURE.
Source record 10229282 at NHTSANHTSA communication ID: 10221712
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Indicates That There Is A Whistle Noise Present While Driving.
Source components: STRUCTURE.
Source record 10221712 at NHTSANHTSA communication ID: 10178639
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Indicates That There Is A Whistle Noise Present While Driving.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10178639 at NHTSANHTSA communication ID: 10223559
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot Or Park Assist Warnings, False Activation
Source components: LANE DEPARTURE: BLIND SPOT DETECTION.
Source record 10223559 at NHTSANHTSA communication ID: 10177504
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot Or Park Assist Warnings, False Activation
Source components: ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP · ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING.
Source record 10177504 at NHTSANHTSA communication ID: 10223556
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
Source components: ELECTRICAL SYSTEM.
Source record 10223556 at NHTSANHTSA communication ID: 10177501
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
Source components: POWER TRAIN.
Source record 10177501 at NHTSANHTSA communication ID: 10223551
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10223551 at NHTSANHTSA communication ID: 10223552
NHTSA source summary · Original PDF not reviewed by Recallfolio
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
Source components: ELECTRICAL SYSTEM.
Source record 10223552 at NHTSANHTSA communication ID: 10177497
NHTSA source summary · Original PDF not reviewed by Recallfolio
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10177497 at NHTSANHTSA communication ID: 10223547
NHTSA source summary · Original PDF not reviewed by Recallfolio
Volume Uncontrollable Or Stuck On High
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223547 at NHTSANHTSA communication ID: 10177492
NHTSA source summary · Original PDF not reviewed by Recallfolio
Volume Uncontrollable Or Stuck On High
Source components: STEERING: STEERING WHEEL/HANDLE BAR.
Source record 10177492 at NHTSANHTSA communication ID: 10223535
NHTSA source summary · Original PDF not reviewed by Recallfolio
Travellink Fuel Prices Are Incorrect
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10223535 at NHTSANHTSA communication ID: 10177480
NHTSA source summary · Original PDF not reviewed by Recallfolio
Travellink Fuel Prices Are Incorrect
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10177480 at NHTSANHTSA communication ID: 10177471
NHTSA source summary · Original PDF not reviewed by Recallfolio
VP2R Radio Clock Not Keeping Time
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10177471 at NHTSANHTSA communication ID: 10176546
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complaint may include an overfilled engine crankcase after an oil change.
Source components: ENGINE · EQUIPMENT.
Source record 10176546 at NHTSANHTSA communication ID: 10176540
NHTSA source summary · Original PDF not reviewed by Recallfolio
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10176540 at NHTSANHTSA communication ID: 10176532
NHTSA source summary · Original PDF not reviewed by Recallfolio
Chime Stuck On In The Audio System
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10176532 at NHTSANHTSA communication ID: 10176474
NHTSA source summary · Original PDF not reviewed by Recallfolio
SENSOR, Park Assist For diagnostic issues relating to any of the following Park Assist error conditions: ·SERVICE PARK TRONICS ON CLUSTER ·VEHICLE WITH FAULT B1297-12-PTS SENSOR. ·CUSTOMER STATES PARK ASSIST NOT WORKING WITH SENSOR INOP The Product Development team requests that photos be taken of any suspected failed sensors before any repair to the sensor is started on the vehicle. Also, please email a copy of the VSR and sensor photos to the following FCA engineers: FCA Redacted Content We will review the scan report and photos, and let you know the next steps as soon as we can. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · SERVICE BRAKES.
Source record 10176474 at NHTSANHTSA communication ID: 10176528
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Vent Tube Does Not Align With Some New Battery Installations
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT.
Source record 10176528 at NHTSANHTSA communication ID: 10176518
NHTSA source summary · Original PDF not reviewed by Recallfolio
Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open.
Source components: EQUIPMENT:ELECTRICAL · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10176518 at NHTSANHTSA communication ID: 10176514
NHTSA source summary · Original PDF not reviewed by Recallfolio
Remote Phone App Does Not Communicate With Vehicle Radio
Source components: EQUIPMENT:ELECTRICAL.
Source record 10176514 at NHTSANHTSA communication ID: 10175743
NHTSA source summary · Original PDF not reviewed by Recallfolio
Disinfectant Solution Recommended for COVID-19
Source components: EQUIPMENT · STRUCTURE.
Source record 10175743 at NHTSANHTSA communication ID: 10175698
NHTSA source summary · Original PDF not reviewed by Recallfolio
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance
Source components: ELECTRICAL SYSTEM.
Source record 10175698 at NHTSANHTSA communication ID: 10175689
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Issues With iPhone 11
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10175689 at NHTSANHTSA communication ID: 10175688
NHTSA source summary · Original PDF not reviewed by Recallfolio
Error Code 20 Message On the Radio Screen
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10175688 at NHTSANHTSA communication ID: 10175680
NHTSA source summary · Original PDF not reviewed by Recallfolio
Phone Contacts Will Not Load
Source components: EQUIPMENT.
Source record 10175680 at NHTSANHTSA communication ID: 10175735
NHTSA source summary · Original PDF not reviewed by Recallfolio
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10175735 at NHTSANHTSA communication ID: 10175733
NHTSA source summary · Original PDF not reviewed by Recallfolio
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Source components: FUEL SYSTEM, GASOLINE.
Source record 10175733 at NHTSANHTSA communication ID: 10175678
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Vent Tube Does Not Align With Some New Battery Installations
Source components: ELECTRICAL SYSTEM.
Source record 10175678 at NHTSANHTSA communication ID: 10175674
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands On Steering Wheel Message In EVIC
Source components: STEERING.
Source record 10175674 at NHTSANHTSA communication ID: 10175662
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apps Or Icons Grayed Out
Source components: ELECTRICAL SYSTEM.
Source record 10175662 at NHTSANHTSA communication ID: 10175657
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Charging Voltage Displayed On Cluster
Source components: EQUIPMENT.
Source record 10175657 at NHTSANHTSA communication ID: 10175713
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:The vehicle does not move when shifted from ?Park? to ?Drive?, even when the accelerator pedal is pressed. This issue will only occur shortly after the vehicle is started.There are no Diagnostic Trouble Codes (DTCs), Malfunction Indicator Light (MIL) set, or message displayed on the Instrument Panel Cluster (IPC) and the shifter will display ?Drive? (D).
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10175713 at NHTSANHTSA communication ID: 10175504
NHTSA source summary · Original PDF not reviewed by Recallfolio
Satellite Radio Inoperative Radio Has Code B156B-13.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10175504 at NHTSANHTSA communication ID: 10175091
NHTSA source summary · Original PDF not reviewed by Recallfolio
Satellite Radio Inoperative Radio Has Code B156B-13.
Source components: EQUIPMENT.
Source record 10175091 at NHTSANHTSA communication ID: 10174171
NHTSA source summary · Original PDF not reviewed by Recallfolio
Satellite Radio Inoperative Radio Has Code B156B-13.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10174171 at NHTSANHTSA communication ID: 10175499
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Charging Voltage Displayed On Cluster
Source components: ELECTRICAL SYSTEM.
Source record 10175499 at NHTSANHTSA communication ID: 10175433
NHTSA source summary · Original PDF not reviewed by Recallfolio
LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10175433 at NHTSANHTSA communication ID: 10175021
NHTSA source summary · Original PDF not reviewed by Recallfolio
LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10175021 at NHTSANHTSA communication ID: 10174101
NHTSA source summary · Original PDF not reviewed by Recallfolio
LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
Source components: EXTERIOR LIGHTING.
Source record 10174101 at NHTSANHTSA communication ID: 10175468
NHTSA source summary · Original PDF not reviewed by Recallfolio
Creaking Noise From Front Of Vehicle With Body Flex
Source components: STRUCTURE.
Source record 10175468 at NHTSANHTSA communication ID: 10175056
NHTSA source summary · Original PDF not reviewed by Recallfolio
Creaking Noise From Front Of Vehicle With Body Flex
Source components: BACK OVER PREVENTION · STRUCTURE.
Source record 10175056 at NHTSANHTSA communication ID: 10174136
NHTSA source summary · Original PDF not reviewed by Recallfolio
Creaking Noise From Front Of Vehicle With Body Flex
Source components: STRUCTURE.
Source record 10174136 at NHTSANHTSA communication ID: 10173328
NHTSA source summary · Original PDF not reviewed by Recallfolio
Key Programming, Security Pin Request, Pin Invalid
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173328 at NHTSANHTSA communication ID: 10173318
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Lift Gate Opens 1 To 2 Feet Then Closes
Source components: STRUCTURE · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10173318 at NHTSANHTSA communication ID: 10173357
NHTSA source summary · Original PDF not reviewed by Recallfolio
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.
Source components: ELECTRICAL SYSTEM · SEATS.
Source record 10173357 at NHTSANHTSA communication ID: 10173310
NHTSA source summary · Original PDF not reviewed by Recallfolio
Chime Stuck On In The Audio System
Source components: EQUIPMENT.
Source record 10173310 at NHTSANHTSA communication ID: 10173305
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
Source components: EQUIPMENT.
Source record 10173305 at NHTSANHTSA communication ID: 10173267
NHTSA source summary · Original PDF not reviewed by Recallfolio
WK/WD Mopar trailer tow lighting accessory kit Wire pin out diagram in step 44 of installation instructions is incorrect, follow pin outs description (Cavity 29 WH/GN wire, Cavity 33 WH/DG wire)
Source components: TRAILER HITCHES.
Source record 10173267 at NHTSANHTSA communication ID: 10170338
NHTSA source summary · Original PDF not reviewed by Recallfolio
BLOCK, Fuse For concern of damaged fuse block, please also replace the jump start wiring harness (68322414A$) and contact David Petrow at (248) 884-9206 or david.petrow@fcagroup.com, to set up FasTrak of these components to QEC for further analysis. If no response in 15 minutes, proceed with repair.
Source components: ELECTRICAL SYSTEM.
Source record 10170338 at NHTSANHTSA communication ID: 10170312
NHTSA source summary · Original PDF not reviewed by Recallfolio
SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. Additional info: Please verify that there are no loose screws in door pull cup, no bent 6x9 speaker tinsel wire, or audio induced pop/crackle event(non BSR) Please crate and send a copy of the vehicle scan report and specify radio sw version and radio head unit ID to engineers via phone call or email at the following: michael.onyia@fcagroup.com (248) 613-2380 anmol.shergill@external.fcagroup.com (313) 412-0607 matt.berg@fcagroup.com (248) 576- 7754 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT.
Source record 10170312 at NHTSANHTSA communication ID: 10170306
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.
Source components: ENGINE AND ENGINE COOLING.
Source record 10170306 at NHTSANHTSA communication ID: 10220101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: STRUCTURE.
Source record 10220101 at NHTSANHTSA communication ID: 10220099
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: STRUCTURE.
Source record 10220099 at NHTSANHTSA communication ID: 10220098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10220098 at NHTSANHTSA communication ID: 10220097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: EQUIPMENT · STRUCTURE.
Source record 10220097 at NHTSANHTSA communication ID: 10169249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: EQUIPMENT · STRUCTURE.
Source record 10169249 at NHTSANHTSA communication ID: 10169246
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10169246 at NHTSANHTSA communication ID: 10219996
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOCKET (Park/Turn Signal) For concern of turn signal bulb out, inoperative, not working or dim, please contact Sandeep Tummuri at (248) 425-3419.
Source components: EXTERIOR LIGHTING:TURN SIGNAL:BULBS.
Source record 10219996 at NHTSANHTSA communication ID: 10169144
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOCKET (Park/Turn Signal) For concern of turn signal bulb out, inoperative, not working or dim, please contact Sandeep Tummuri at (248) 425-3419.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY · EXTERIOR LIGHTING:TURN SIGNAL.
Source record 10169144 at NHTSANHTSA communication ID: 10220071
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE AND ENGINE COOLING.
Source record 10220071 at NHTSANHTSA communication ID: 10169219
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE · FUEL SYSTEM, GASOLINE.
Source record 10169219 at NHTSANHTSA communication ID: 10168483
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0456 - EVAP System Small Leak.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10168483 at NHTSANHTSA communication ID: 10168388
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN.
Source record 10168388 at NHTSANHTSA communication ID: 10168384
NHTSA source summary · Original PDF not reviewed by Recallfolio
SENSOR, Blind Spot Detection (XAN) For blind spot detection sensor inoperative concerns please verify the following prior to sensor replacement: 1) Verify sensor is positioned correctly. Remove rear fascia and ensure that the curved face of the sensor is facing outward towards the fascia; the label should not be visible if installed correctly. Curved face should NOT be facing the chassis. 2) Verify that the rear bumper is clear of any obstructions then cycle the ignition. 3) The vehicle should be driven on the road and pass/be passed by vehicles on both the left and right sides. For further assistance, please contact Ben Heckathorn at (248) 444-7815 or Bing Guo at (248) 500-7355. If no response in 15 minutes, proceed with repair.
Source components: BACK OVER PREVENTION · LANE DEPARTURE · VISIBILITY.
Source record 10168384 at NHTSANHTSA communication ID: 10168380
NHTSA source summary · Original PDF not reviewed by Recallfolio
Speaker, Front Door For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement.
Source components: EQUIPMENT.
Source record 10168380 at NHTSANHTSA communication ID: 10168440
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following condition:Actual fuel economy reporting may not match the Instrument Panel Cluster (IPC). Other software enhancements:Calibration update to address EVAP system emissions monitor readiness status accuracy.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10168440 at NHTSANHTSA communication ID: 10166602
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe: The steering wheel is off center.
Source components: STEERING.
Source record 10166602 at NHTSANHTSA communication ID: 10166601
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10166601 at NHTSANHTSA communication ID: 10166549
NHTSA source summary · Original PDF not reviewed by Recallfolio
RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to brenton.swank@fcagroup.com. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or Brenton.Swank@FCAGroup.com If no response in 15 minutes, proceed with repair.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
Source record 10166549 at NHTSANHTSA communication ID: 10166589
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
Source components: ENGINE.
Source record 10166589 at NHTSANHTSA communication ID: 10166586
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe: The steering wheel is off center.
Source components: STEERING.
Source record 10166586 at NHTSANHTSA communication ID: 10166585
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
Source record 10166585 at NHTSANHTSA communication ID: 10166540
NHTSA source summary · Original PDF not reviewed by Recallfolio
WD Base Front Fascia and/or Front Bumper Bracket If customer comes in for the complaint of bumper/fascia popping off or misaligned for a warrantable concern, prior to removal of the Fascia or having repairs are made; please take pictures and highlight the area of concern; email pictures to martin.abdulahad@fcagroup.com as part of repair. If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE.
Source record 10166540 at NHTSANHTSA communication ID: 10166579
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest availablesoftware. The customer may experience the following: During start up, in cold ambient temperatures, the HVAC automatic temperaturecontroller will over heat the cabin temperature around 10-15 minutes into the drive. Customers will feel their upper body warmer than their lower body.
Source components: ELECTRICAL SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10166579 at NHTSANHTSA communication ID: 10166537
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10166537 at NHTSANHTSA communication ID: 10166535
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to brenton.swank@fcagroup.com with VIN, Mileage, Photos and indicate where the leak is identified using dye such as: 1. Leak between the outer diameter of the seal to front cover? 2. Leak between the seal and damper 3. Leak through the damper bolt This will help in determining root cause and corrective action. For additional questions, please contact: Brenton Swank: Cell (248) 804-9386 or brenton.swank@fcagroup.com If no response in 15 minutes, proceed with repair.
Source components: ENGINE.
Source record 10166535 at NHTSANHTSA communication ID: 10162557
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panic Button on FOBIK Inoperable This bulletin involves re-configuring the BCM to turn on the panic button. Customers may comment on the following:The panic button on the FOBIK does not work.
Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE · PARKING BRAKE.
Source record 10162557 at NHTSANHTSA communication ID: 10162471
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10162471 at NHTSA