The manufacturer’s record · Page 4 of 4

2018 Dodge DURANGO
Manufacturer communications & TSBs.Page 4

Original record summaries, dates and identifiers for this model-year. Records 301–371 of 371, ordered newest first. Dated records on this page: Mar 20, 2013–Jun 17, 2020.

Back to 2018 Dodge DURANGO problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Jun 17, 2020Service Bulletin/Repair Instructions

S1908000047

NHTSA communication ID: 10223547

NHTSA source summary · Original PDF not reviewed by Recallfolio

Volume Uncontrollable Or Stuck On High

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10223547 at NHTSA
Jun 17, 2020Service Bulletin/Repair Instructions

S19080000047

NHTSA communication ID: 10177492

NHTSA source summary · Original PDF not reviewed by Recallfolio

Volume Uncontrollable Or Stuck On High

Source components: STEERING: STEERING WHEEL/HANDLE BAR.

Source record 10177492 at NHTSA
Jun 6, 2020Service Bulletin/Repair Instructions

S1908000079

NHTSA communication ID: 10223535

NHTSA source summary · Original PDF not reviewed by Recallfolio

Travellink Fuel Prices Are Incorrect

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10223535 at NHTSA
Jun 6, 2020Service Bulletin/Repair Instructions

S1908000079

NHTSA communication ID: 10177480

NHTSA source summary · Original PDF not reviewed by Recallfolio

Travellink Fuel Prices Are Incorrect

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10177480 at NHTSA
Jun 3, 2020Service Bulletin/Repair Instructions

S2008000077

NHTSA communication ID: 10177471

NHTSA source summary · Original PDF not reviewed by Recallfolio

VP2R Radio Clock Not Keeping Time

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10177471 at NHTSA
May 28, 2020Service Bulletin/Repair Instructions

S1909000002

NHTSA communication ID: 10176546

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer complaint may include an overfilled engine crankcase after an oil change.

Source components: ENGINE · EQUIPMENT.

Source record 10176546 at NHTSA
May 22, 2020Service Bulletin/Repair Instructions

S2008000073

NHTSA communication ID: 10176540

NHTSA source summary · Original PDF not reviewed by Recallfolio

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10176540 at NHTSA
May 13, 2020Service Bulletin/Repair Instructions

S1908000048

NHTSA communication ID: 10176532

NHTSA source summary · Original PDF not reviewed by Recallfolio

Chime Stuck On In The Audio System

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10176532 at NHTSA
May 12, 2020Service Bulletin/Repair Instructions

S2008000055

NHTSA communication ID: 10176528

NHTSA source summary · Original PDF not reviewed by Recallfolio

Battery Vent Tube Does Not Align With Some New Battery Installations

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT.

Source record 10176528 at NHTSA
May 6, 2020Service Bulletin/Repair Instructions

S2023000026

NHTSA communication ID: 10176518

NHTSA source summary · Original PDF not reviewed by Recallfolio

Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open.

Source components: EQUIPMENT:ELECTRICAL · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10176518 at NHTSA
May 2, 2020Service Bulletin/Repair Instructions

S1908000101

NHTSA communication ID: 10176514

NHTSA source summary · Original PDF not reviewed by Recallfolio

Remote Phone App Does Not Communicate With Vehicle Radio

Source components: EQUIPMENT:ELECTRICAL.

Source record 10176514 at NHTSA
Apr 30, 2020Service Bulletin/Repair Instructions

23-015-20

NHTSA communication ID: 10175743

NHTSA source summary · Original PDF not reviewed by Recallfolio

Disinfectant Solution Recommended for COVID-19

Source components: EQUIPMENT · STRUCTURE.

Source record 10175743 at NHTSA
Apr 30, 2020Service Bulletin/Repair Instructions

S1808000152

NHTSA communication ID: 10175698

NHTSA source summary · Original PDF not reviewed by Recallfolio

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance

Source components: ELECTRICAL SYSTEM.

Source record 10175698 at NHTSA
Apr 28, 2020Service Bulletin/Repair Instructions

S2008000060

NHTSA communication ID: 10175689

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Issues With iPhone 11

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10175689 at NHTSA
Apr 28, 2020Service Bulletin/Repair Instructions

S2008000059

NHTSA communication ID: 10175688

NHTSA source summary · Original PDF not reviewed by Recallfolio

Error Code 20 Message On the Radio Screen

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10175688 at NHTSA
Apr 22, 2020Service Bulletin/Repair Instructions

08-049-20

NHTSA communication ID: 10175735

NHTSA source summary · Original PDF not reviewed by Recallfolio

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10175735 at NHTSA
Apr 21, 2020Service Bulletin/Repair Instructions

18-039-20

NHTSA communication ID: 10175733

NHTSA source summary · Original PDF not reviewed by Recallfolio

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

Source components: FUEL SYSTEM, GASOLINE.

Source record 10175733 at NHTSA
Apr 18, 2020Service Bulletin/Repair Instructions

S2008000055

NHTSA communication ID: 10175678

NHTSA source summary · Original PDF not reviewed by Recallfolio

Battery Vent Tube Does Not Align With Some New Battery Installations

Source components: ELECTRICAL SYSTEM.

Source record 10175678 at NHTSA
Apr 17, 2020Service Bulletin/Repair Instructions

S2019000002

NHTSA communication ID: 10175674

NHTSA source summary · Original PDF not reviewed by Recallfolio

Hands On Steering Wheel Message In EVIC

Source components: STEERING.

Source record 10175674 at NHTSA
Apr 4, 2020Service Bulletin/Repair Instructions

S2008000031

NHTSA communication ID: 10175657

NHTSA source summary · Original PDF not reviewed by Recallfolio

Low Charging Voltage Displayed On Cluster

Source components: EQUIPMENT.

Source record 10175657 at NHTSA
Mar 26, 2020Service Bulletin/Repair Instructions

S2008000031

NHTSA communication ID: 10175499

NHTSA source summary · Original PDF not reviewed by Recallfolio

Low Charging Voltage Displayed On Cluster

Source components: ELECTRICAL SYSTEM.

Source record 10175499 at NHTSA
Mar 18, 2020Service Bulletin/Repair Instructions

9004099

NHTSA communication ID: 10175433

NHTSA source summary · Original PDF not reviewed by Recallfolio

LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10175433 at NHTSA
Mar 18, 2020Service Bulletin/Repair Instructions

9004099

NHTSA communication ID: 10175021

NHTSA source summary · Original PDF not reviewed by Recallfolio

LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10175021 at NHTSA
Mar 18, 2020Service Bulletin/Repair Instructions

9004099

NHTSA communication ID: 10174101

NHTSA source summary · Original PDF not reviewed by Recallfolio

LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.

Source components: EXTERIOR LIGHTING.

Source record 10174101 at NHTSA
Mar 4, 2020Service Bulletin/Repair Instructions

S1823000048

NHTSA communication ID: 10175468

NHTSA source summary · Original PDF not reviewed by Recallfolio

Creaking Noise From Front Of Vehicle With Body Flex

Source components: STRUCTURE.

Source record 10175468 at NHTSA
Mar 4, 2020Service Bulletin/Repair Instructions

S1823000048

NHTSA communication ID: 10175056

NHTSA source summary · Original PDF not reviewed by Recallfolio

Creaking Noise From Front Of Vehicle With Body Flex

Source components: BACK OVER PREVENTION · STRUCTURE.

Source record 10175056 at NHTSA
Mar 4, 2020Service Bulletin/Repair Instructions

S1823000048

NHTSA communication ID: 10174136

NHTSA source summary · Original PDF not reviewed by Recallfolio

Creaking Noise From Front Of Vehicle With Body Flex

Source components: STRUCTURE.

Source record 10174136 at NHTSA
Feb 26, 2020Service Bulletin/Repair Instructions

S2008000013

NHTSA communication ID: 10173328

NHTSA source summary · Original PDF not reviewed by Recallfolio

Key Programming, Security Pin Request, Pin Invalid

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10173328 at NHTSA
Feb 19, 2020Service Bulletin/Repair Instructions

S2023000010

NHTSA communication ID: 10173318

NHTSA source summary · Original PDF not reviewed by Recallfolio

Power Lift Gate Opens 1 To 2 Feet Then Closes

Source components: STRUCTURE · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10173318 at NHTSA
Feb 8, 2020Service Bulletin/Repair Instructions

08-019-20

NHTSA communication ID: 10173357

NHTSA source summary · Original PDF not reviewed by Recallfolio

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.

Source components: ELECTRICAL SYSTEM · SEATS.

Source record 10173357 at NHTSA
Feb 8, 2020Service Bulletin/Repair Instructions

S1908000048

NHTSA communication ID: 10173310

NHTSA source summary · Original PDF not reviewed by Recallfolio

Chime Stuck On In The Audio System

Source components: EQUIPMENT.

Source record 10173310 at NHTSA
Feb 6, 2020Service Bulletin/Repair Instructions

S2008000010

NHTSA communication ID: 10173305

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

Source components: EQUIPMENT.

Source record 10173305 at NHTSA
Feb 5, 2020Service Bulletin/Repair Instructions

9004203

NHTSA communication ID: 10173267

NHTSA source summary · Original PDF not reviewed by Recallfolio

WK/WD Mopar trailer tow lighting accessory kit Wire pin out diagram in step 44 of installation instructions is incorrect, follow pin outs description (Cavity 29 WH/GN wire, Cavity 33 WH/DG wire)

Source components: TRAILER HITCHES.

Source record 10173267 at NHTSA
Dec 11, 2019Service Bulletin/Repair Instructions

9004022

NHTSA communication ID: 10170314

NHTSA source summary · Original PDF not reviewed by Recallfolio

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

Source components: SUSPENSION.

Source record 10170314 at NHTSA
Dec 11, 2019Service Bulletin/Repair Instructions

9004148

NHTSA communication ID: 10170312

NHTSA source summary · Original PDF not reviewed by Recallfolio

SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. Additional info: Please verify that there are no loose screws in door pull cup, no bent 6x9 speaker tinsel wire, or audio induced pop/crackle event(non BSR) Please crate and send a copy of the vehicle scan report and specify radio sw version and radio head unit ID to engineers via phone call or email at the following: michael.onyia@fcagroup.com (248) 613-2380 anmol.shergill@external.fcagroup.com (313) 412-0607 matt.berg@fcagroup.com (248) 576- 7754 If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT.

Source record 10170312 at NHTSA
Dec 4, 2019Service Bulletin/Repair Instructions

9004171

NHTSA communication ID: 10170306

NHTSA source summary · Original PDF not reviewed by Recallfolio

COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.

Source components: ENGINE AND ENGINE COOLING.

Source record 10170306 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

3100519

NHTSA communication ID: 10220101

NHTSA source summary · Original PDF not reviewed by Recallfolio

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Source components: STRUCTURE.

Source record 10220101 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

3100319

NHTSA communication ID: 10220099

NHTSA source summary · Original PDF not reviewed by Recallfolio

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Source components: STRUCTURE.

Source record 10220099 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

3100419

NHTSA communication ID: 10220098

NHTSA source summary · Original PDF not reviewed by Recallfolio

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

Source components: VISIBILITY.

Source record 10220098 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

3100619

NHTSA communication ID: 10220097

NHTSA source summary · Original PDF not reviewed by Recallfolio

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Source components: EQUIPMENT · STRUCTURE.

Source record 10220097 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

31-005-19

NHTSA communication ID: 10169249

NHTSA source summary · Original PDF not reviewed by Recallfolio

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Source components: EQUIPMENT · STRUCTURE.

Source record 10169249 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

31-004-19

NHTSA communication ID: 10169246

NHTSA source summary · Original PDF not reviewed by Recallfolio

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

Source components: VISIBILITY.

Source record 10169246 at NHTSA
Nov 7, 2019Service Bulletin/Repair Instructions

1809519

NHTSA communication ID: 10220090

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10220090 at NHTSA
Nov 7, 2019Service Bulletin/Repair Instructions

18-095-19

NHTSA communication ID: 10169238

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10169238 at NHTSA
Nov 6, 2019Service Bulletin/Repair Instructions

9004162

NHTSA communication ID: 10219996

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOCKET (Park/Turn Signal) For concern of turn signal bulb out, inoperative, not working or dim, please contact Sandeep Tummuri at (248) 425-3419.

Source components: EXTERIOR LIGHTING:TURN SIGNAL:BULBS.

Source record 10219996 at NHTSA
Nov 6, 2019Service Bulletin/Repair Instructions

9004162

NHTSA communication ID: 10169144

NHTSA source summary · Original PDF not reviewed by Recallfolio

SOCKET (Park/Turn Signal) For concern of turn signal bulb out, inoperative, not working or dim, please contact Sandeep Tummuri at (248) 425-3419.

Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY · EXTERIOR LIGHTING:TURN SIGNAL.

Source record 10169144 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

1808919

NHTSA communication ID: 10220071

NHTSA source summary · Original PDF not reviewed by Recallfolio

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Source components: ENGINE AND ENGINE COOLING.

Source record 10220071 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

18-089-19

NHTSA communication ID: 10169219

NHTSA source summary · Original PDF not reviewed by Recallfolio

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Source components: ENGINE · FUEL SYSTEM, GASOLINE.

Source record 10169219 at NHTSA
Oct 19, 2019Service Bulletin/Repair Instructions

08-016-19 REV. F

NHTSA communication ID: 10168470

NHTSA source summary · Original PDF not reviewed by Recallfolio

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10168470 at NHTSA
Oct 11, 2019Service Bulletin/Repair Instructions

9004148

NHTSA communication ID: 10168380

NHTSA source summary · Original PDF not reviewed by Recallfolio

Speaker, Front Door For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement.

Source components: EQUIPMENT.

Source record 10168380 at NHTSA
Oct 4, 2019Service Bulletin/Repair Instructions

08-016-19 REV. E

NHTSA communication ID: 10168438

NHTSA source summary · Original PDF not reviewed by Recallfolio

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth® improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

Source components: EQUIPMENT.

Source record 10168438 at NHTSA
Oct 2, 2019Service Bulletin/Repair Instructions

08-016-19 REV. D

NHTSA communication ID: 10168433

NHTSA source summary · Original PDF not reviewed by Recallfolio

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth® phone pairing. Improved sound quality when using a Bluetooth phone.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10168433 at NHTSA
Aug 22, 2019Service Bulletin/Repair Instructions

04-001-19

NHTSA communication ID: 10166589

NHTSA source summary · Original PDF not reviewed by Recallfolio

Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

Source components: ENGINE.

Source record 10166589 at NHTSA
Aug 21, 2019Service Bulletin/Repair Instructions

08-084-19

NHTSA communication ID: 10166588

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and App?s changing, without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first started the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-Y7) JL only. Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or AndroidAuto® Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. PIN clear and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. The radio screen shows messages ?Software Update? or ?Reinsert USB Device? and displays that screen in a continuous loop.

Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.

Source record 10166588 at NHTSA
Aug 7, 2019Service Bulletin/Repair Instructions

9003220

NHTSA communication ID: 10166537

NHTSA source summary · Original PDF not reviewed by Recallfolio

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10166537 at NHTSA
May 15, 2019Service Bulletin/Repair Instructions

9004036

NHTSA communication ID: 10162471

NHTSA source summary · Original PDF not reviewed by Recallfolio

ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10162471 at NHTSA
May 8, 2019Service Bulletin/Repair Instructions

9004028

NHTSA communication ID: 10162467

NHTSA source summary · Original PDF not reviewed by Recallfolio

MASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair.

Source components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER.

Source record 10162467 at NHTSA
Nov 8, 2017Service Bulletin/Repair Instructions

21-047-17

NHTSA communication ID: 10217494

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. Customers may experience the following:A ?bump? or ?jerk? during a park to driveor park to reverse garage shift immediately after starting the engine.The above symptom/condition can only be duplicated at startup when vehiclehas been shut down for at least 5 minutes. Poor shift quality or ?bump? experienced during or immediatelyafter Engine Stop/Start (ESS) restart.

Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.

Source record 10217494 at NHTSA
Nov 8, 2017Service Bulletin/Repair Instructions

D-17-21

NHTSA communication ID: 10217463

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles

Source components: EQUIPMENT.

Source record 10217463 at NHTSA
Nov 8, 2017Service Bulletin/Repair Instructions

9003293

NHTSA communication ID: 10217451

NHTSA source summary · Original PDF not reviewed by Recallfolio

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

Source components: SERVICE BRAKES.

Source record 10217451 at NHTSA
Nov 8, 2017Service Bulletin/Repair Instructions

21-047-17

NHTSA communication ID: 10216313

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience the following: A ?bump? or ?jerk? during a park to drive or park to reverse garage shift immediately after starting the engine. The above symptom/condition can only be duplicated at startup when vehicle has been shut down for at least 5 minutes. Poor shift quality or ?bump? experienced during or immediatelyafter Engine Stop/Start (ESS) restart.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN.

Source record 10216313 at NHTSA
Nov 8, 2017Service Bulletin/Repair Instructions

9003293

NHTSA communication ID: 10216110

NHTSA source summary · Original PDF not reviewed by Recallfolio

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10216110 at NHTSA
Nov 1, 2017Service Bulletin/Repair Instructions

9003816

NHTSA communication ID: 10217449

NHTSA source summary · Original PDF not reviewed by Recallfolio

Power Distribution Center For 2018 WD, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and preauthorization. Failure to do so WILL result in your warranty claim being rejected.

Source components: POWER TRAIN.

Source record 10217449 at NHTSA
Nov 1, 2017Service Bulletin/Repair Instructions

9003816

NHTSA communication ID: 10216108

NHTSA source summary · Original PDF not reviewed by Recallfolio

Power Distribution Center For 2018 WD, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and preauthorization. Failure to do so WILL result in your warranty claim being rejected.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10216108 at NHTSA
Oct 5, 2017Service Bulletin/Repair Instructions

0810117

NHTSA communication ID: 10224929

NHTSA source summary · Original PDF not reviewed by Recallfolio

UAG, UCG, UDG, UJG, ULG and UGG Radio Enhancements This bulletin involves updating the radio with the latest available software. Customers or vehicles may experience the following:The radio screen shows messages ?Software Update? or ?Re-Insert USB Device? and displays that screen in a continuous loop.

Source components: BACK OVER PREVENTION:SOFTWARE · EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.

Source record 10224929 at NHTSA
Jun 7, 2017Service Bulletin/Repair Instructions

9003109

NHTSA communication ID: 10219830

NHTSA source summary · Original PDF not reviewed by Recallfolio

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.

Source record 10219830 at NHTSA
Jun 7, 2017Service Bulletin/Repair Instructions

9003109

NHTSA communication ID: 10138855

NHTSA source summary · Original PDF not reviewed by Recallfolio

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.

Source record 10138855 at NHTSA
Mar 29, 2017Service Bulletin/Repair Instructions

9003696

NHTSA communication ID: 10217524

NHTSA source summary · Original PDF not reviewed by Recallfolio

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.

Source record 10217524 at NHTSA
Mar 29, 2017Service Bulletin/Repair Instructions

9003696

NHTSA communication ID: 10139992

NHTSA source summary · Original PDF not reviewed by Recallfolio

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

Source components: STRUCTURE:BODY:DOOR.

Source record 10139992 at NHTSA
Sep 7, 2016Service Bulletin/Repair Instructions

05152029

NHTSA communication ID: 10223855

NHTSA source summary · Original PDF not reviewed by Recallfolio

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

Source components: VISIBILITY/WIPER.

Source record 10223855 at NHTSA
Mar 20, 2013Service Bulletin/Repair Instructions

9002519

NHTSA communication ID: 10129008

NHTSA source summary · Original PDF not reviewed by Recallfolio

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10129008 at NHTSA