The manufacturer’s record · Page 2 of 4
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 372, ordered newest first. Dated records on this page: Apr 15, 2016–Nov 6, 2020.
Back to 2014 Dodge DURANGO problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10224074
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Source components: SEATS.
Source record 10224074 at NHTSANHTSA communication ID: 10184752
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Source components: EQUIPMENT · SEATS.
Source record 10184752 at NHTSANHTSA communication ID: 10184452
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEATS.
Source record 10184452 at NHTSANHTSA communication ID: 10223987
NHTSA source summary · Original PDF not reviewed by Recallfolio
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Source components: STRUCTURE.
Source record 10223987 at NHTSANHTSA communication ID: 10183098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Source components: STRUCTURE.
Source record 10183098 at NHTSANHTSA communication ID: 10181555
NHTSA source summary · Original PDF not reviewed by Recallfolio
(Revision A) Front Bumper Fascia is misaligned or popping out
Source components: STRUCTURE · STRUCTURE:BODY:BUMPERS.
Source record 10181555 at NHTSANHTSA communication ID: 10221887
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Source components: SEATS.
Source record 10221887 at NHTSANHTSA communication ID: 10221848
NHTSA source summary · Original PDF not reviewed by Recallfolio
D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A)
Source components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT.
Source record 10221848 at NHTSANHTSA communication ID: 10180277
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY · SEATS.
Source record 10180277 at NHTSANHTSA communication ID: 10180238
NHTSA source summary · Original PDF not reviewed by Recallfolio
D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A)
Source components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT.
Source record 10180238 at NHTSANHTSA communication ID: 10221813
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Source components: ELECTRICAL SYSTEM:IGNITION · UNKNOWN OR OTHER.
Source record 10221813 at NHTSANHTSA communication ID: 10180203
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10180203 at NHTSANHTSA communication ID: 10229255
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10229255 at NHTSANHTSA communication ID: 10221685
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: AIR BAGS · BACK OVER PREVENTION · ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE · POWER TRAIN · SEATS.
Source record 10221685 at NHTSANHTSA communication ID: 10178612
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10178612 at NHTSANHTSA communication ID: 10229332
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Source components: SEATS.
Source record 10229332 at NHTSANHTSA communication ID: 10221762
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Source components: SEATS · SEATS:FRONT ASSEMBLY:HEAD RESTRAINT · UNKNOWN OR OTHER.
Source record 10221762 at NHTSANHTSA communication ID: 10178689
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Source components: SEATS.
Source record 10178689 at NHTSANHTSA communication ID: 10223559
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot Or Park Assist Warnings, False Activation
Source components: LANE DEPARTURE: BLIND SPOT DETECTION.
Source record 10223559 at NHTSANHTSA communication ID: 10177504
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot Or Park Assist Warnings, False Activation
Source components: ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP · ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING.
Source record 10177504 at NHTSANHTSA communication ID: 10223587
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Source components: SEATS · SEATS:FRONT ASSEMBLY:HEAD RESTRAINT.
Source record 10223587 at NHTSANHTSA communication ID: 10177532
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Source components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT.
Source record 10177532 at NHTSANHTSA communication ID: 10223582
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR has inadvertently deployedFig. 1andFig. 2on one or both front seats and will not reset. Inadvertent Deployed Position AHR1 - Sled Fractured And Pin In Latch2 - Pin Fastened To SledNormal Deployed Position AHR1 - Striker Pin2 - Latch Pawls3 - Sled4 - Sled Bracket5 - Tilt Clip
Source components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT.
Source record 10223582 at NHTSANHTSA communication ID: 10223563
NHTSA source summary · Original PDF not reviewed by Recallfolio
(X88) Active Head Restraint - Select 2014 - 2015 Dodge Durango (WD)
Source components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT.
Source record 10223563 at NHTSANHTSA communication ID: 10177527
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR has inadvertently deployedFig. 1andFig. 2on one or both front seats and will not reset. Inadvertent Deployed Position AHR1 - Sled Fractured And Pin In Latch2 - Pin Fastened To SledNormal Deployed Position AHR1 - Striker Pin2 - Latch Pawls3 - Sled4 - Sled Bracket5 - Tilt Clip
Source components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT.
Source record 10177527 at NHTSANHTSA communication ID: 10177508
NHTSA source summary · Original PDF not reviewed by Recallfolio
(X88) Active Head Restraint - Select 2014 - 2015 Dodge Durango (WD)
Source components: AIR BAGS:SIDE/WINDOW:HEAD · SEATS:FRONT ASSEMBLY:HEAD RESTRAINT.
Source record 10177508 at NHTSANHTSA communication ID: 10175743
NHTSA source summary · Original PDF not reviewed by Recallfolio
Disinfectant Solution Recommended for COVID-19
Source components: EQUIPMENT · STRUCTURE.
Source record 10175743 at NHTSANHTSA communication ID: 10175735
NHTSA source summary · Original PDF not reviewed by Recallfolio
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10175735 at NHTSANHTSA communication ID: 10175733
NHTSA source summary · Original PDF not reviewed by Recallfolio
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Source components: FUEL SYSTEM, GASOLINE.
Source record 10175733 at NHTSANHTSA communication ID: 10175674
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands On Steering Wheel Message In EVIC
Source components: STEERING.
Source record 10175674 at NHTSANHTSA communication ID: 10175658
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start, No CAN C BUS Communications
Source components: EQUIPMENT.
Source record 10175658 at NHTSANHTSA communication ID: 10170314
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Source components: SUSPENSION.
Source record 10170314 at NHTSANHTSA communication ID: 10170382
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Source components: EQUIPMENT:ELECTRICAL.
Source record 10170382 at NHTSANHTSA communication ID: 10220059
NHTSA source summary · Original PDF not reviewed by Recallfolio
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10220059 at NHTSANHTSA communication ID: 10169207
NHTSA source summary · Original PDF not reviewed by Recallfolio
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Source components: EQUIPMENT.
Source record 10169207 at NHTSANHTSA communication ID: 10220101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: STRUCTURE.
Source record 10220101 at NHTSANHTSA communication ID: 10220099
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: STRUCTURE.
Source record 10220099 at NHTSANHTSA communication ID: 10220098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10220098 at NHTSANHTSA communication ID: 10220097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: EQUIPMENT · STRUCTURE.
Source record 10220097 at NHTSANHTSA communication ID: 10169249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: EQUIPMENT · STRUCTURE.
Source record 10169249 at NHTSANHTSA communication ID: 10169247
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: EQUIPMENT.
Source record 10169247 at NHTSANHTSA communication ID: 10169246
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10169246 at NHTSANHTSA communication ID: 10169245
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: STRUCTURE.
Source record 10169245 at NHTSANHTSA communication ID: 10220063
NHTSA source summary · Original PDF not reviewed by Recallfolio
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10220063 at NHTSANHTSA communication ID: 10169211
NHTSA source summary · Original PDF not reviewed by Recallfolio
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Source components: EQUIPMENT.
Source record 10169211 at NHTSANHTSA communication ID: 10220078
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10220078 at NHTSANHTSA communication ID: 10169226
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Source components: EQUIPMENT.
Source record 10169226 at NHTSANHTSA communication ID: 10168382
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
Source components: EQUIPMENT.
Source record 10168382 at NHTSANHTSA communication ID: 10166598
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10166598 at NHTSANHTSA communication ID: 10166537
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10166537 at NHTSANHTSA communication ID: 10162471
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10162471 at NHTSANHTSA communication ID: 10224948
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: HVAC System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Some customers may experience one or more of the following conditions:HVAC is shutting off during a cold engine crank due to low voltage, user will need to manually turn HVAC system back on.. Erratic blower speed operation when using HVAC system in auto mode. Brief burst of hot or cold air after adjusting the HVAC temperature setting. Updating the HVAC software will correct these conditions.
Source components: ELECTRICAL SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10224948 at NHTSANHTSA communication ID: 10224898
NHTSA source summary · Original PDF not reviewed by Recallfolio
Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. If you have a leak concern please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. See your parts specialist for the proper gasket for the repair.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10224898 at NHTSANHTSA communication ID: 10121819
NHTSA source summary · Original PDF not reviewed by Recallfolio
RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10121819 at NHTSANHTSA communication ID: 10121754
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10121754 at NHTSANHTSA communication ID: 10121784
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10121784 at NHTSANHTSA communication ID: 10224737
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio remains on. HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · PARKING BRAKE · SEAT BELTS.
Source record 10224737 at NHTSANHTSA communication ID: 10223652
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin involves updating the Instrument Panel Cluster (IPC) with the latest available software.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10223652 at NHTSANHTSA communication ID: 10223635
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10223635 at NHTSANHTSA communication ID: 10219838
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10219838 at NHTSANHTSA communication ID: 10219830
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10219830 at NHTSANHTSA communication ID: 10217566
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10217566 at NHTSANHTSA communication ID: 10140034
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Source components: EQUIPMENT.
Source record 10140034 at NHTSANHTSA communication ID: 10217521
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Source components: FUEL SYSTEM, GASOLINE.
Source record 10217521 at NHTSANHTSA communication ID: 10139989
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Source components: ENGINE AND ENGINE COOLING.
Source record 10139989 at NHTSANHTSA communication ID: 10139978
NHTSA source summary · Original PDF not reviewed by Recallfolio
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Source components: SEAT BELTS.
Source record 10139978 at NHTSANHTSA communication ID: 10139985
NHTSA source summary · Original PDF not reviewed by Recallfolio
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Source components: SEAT BELTS.
Source record 10139985 at NHTSANHTSA communication ID: 10223855
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Source components: VISIBILITY/WIPER.
Source record 10223855 at NHTSANHTSA communication ID: 10224870
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star.
Source components: STEERING.
Source record 10224870 at NHTSANHTSA communication ID: 10224859
NHTSA source summary · Original PDF not reviewed by Recallfolio
Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA).~ Replace old shield (1UQ14TRMAA) with new shield (1XN96TRMAA) and bracket (68100737AA).~ The new bracket (68100737AA) is only needed if the vehicle doesn't already have it (check PN on phyical part)
Source components: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10224859 at NHTSANHTSA communication ID: 10130090
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star.
Source components: STEERING · STEERING:COLUMN.
Source record 10130090 at NHTSANHTSA communication ID: 10130088
NHTSA source summary · Original PDF not reviewed by Recallfolio
Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA).~ Replace old shield (1UQ14TRMAA) with new shield (1XN96TRMAA) and bracket (68100737AA).~ The new bracket (68100737AA) is only needed if the vehicle doesn't already have it (check PN on phyical part)
Source components: VISIBILITY:WINDSHIELD.
Source record 10130088 at NHTSANHTSA communication ID: 10130087
NHTSA source summary · Original PDF not reviewed by Recallfolio
PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing components (Phaser, Actuator, OCV) be replaced.~ Please label the components of which bank they came from prior to parts return. ~ Phaser 05048043AB Actuator 05048045AB OCV 05048044AB Please call Joe Lovell at cell (734) 309-6467 with any questions If a response is not received within 15 mins , then proceed with diagnostics/repair.
Source components: ENGINE.
Source record 10130087 at NHTSANHTSA communication ID: 10121701
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the PCM with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory: · **P0335 - Crankshaft Position Sensor Circuit. · P0456 - Evaporative System Small Leak (applies to 2014 MY only). · P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible (applies to 2015 MY only).** · P0456 - EVAP System Small Leak. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P0305 - Cylinder 5 Misfire. · P0306 - Cylinder 6 Misfire · P0300 - Multiple Cylinder Misfire. · P0513 - Invalid SKIM Key.
Source components: ELECTRICAL SYSTEM · ENGINE · POWER TRAIN.
Source record 10121701 at NHTSANHTSA communication ID: 10121683
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10121683 at NHTSANHTSA communication ID: 10080203
NHTSA source summary · Original PDF not reviewed by Recallfolio
"PENTASTAR OIL FILTER ADAPTER BEFORE REPLACING THIS PART, PLEASE CALL ANY ONE OF THE FOLLOWING PEOPLE. ENGINEERING IS SEEKING INFORMATION REGARDING THIS PART.~ DYE MUST BE USED TO DETERMINE WHERE THE LEAK IS COMING FROM BEFORE REPLACING. ALSO PLEASE CHECK THE RECENTLY UPDATED SERVICE BULLETIN NUMBER 09-008-15. ~ FIRST: NICK MORAND CELL (248) 410-5078 - NICK.MORAND@FCAGROUP.COM SECOND: BOB JACKSON CELL (248) 944-0466 - BOB.JACKSON@FCAGROUP.COM THIRD: JOE LOVELL CELL (734 309-6467 - JOE.LOVELL@FCAGROUP.COM IF A RESPONSE IS NOT RECEIVED WITHIN 15 MINS, THEN PROCEED WITH THE NECESSARY REPAIR."
Source components: ELECTRICAL SYSTEM.
Source record 10080203 at NHTSANHTSA communication ID: 10218248
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN.
Source record 10218248 at NHTSANHTSA communication ID: 10139934
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Source components: ENGINE AND ENGINE COOLING.
Source record 10139934 at NHTSANHTSA communication ID: 10228098
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Source components: ENGINE AND ENGINE COOLING.
Source record 10228098 at NHTSANHTSA communication ID: 10228142
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10228142 at NHTSANHTSA communication ID: 10228114
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These symptoms are broken down by vehicle: 2015 WK 3.0L engine (Sales Code EHD) · ** P0456 - EVAP System Small Leak.** · Enhancements to remote engine start. 2015 WK 5.7L engine (Sales Code EZH) · ** P0456 - EVAP System Small Leak.** · U0140-00 - Lost Communication with Body Control Module (BCM). · Enhancements to improve a slight lag or hesitation during Multi Displacement System (MDS) mode transitions. · Enhancements to improve a slight drop in engine RPM when the vehicle is shifted to reverse or drive within 3 seconds of a cold start. 2014 WD 5.7L engine (Sales Code EZH) · Enhancements to improve a slight drop in engine RPM when the vehicle is shifted to reverse or drive within 3 seconds of a cold start. 2015 WD 5.7L engine (Sales Code EZH) · ** P0456 - EVAP System Small Leak.** · Enhancements to remote engine start.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10228114 at NHTSANHTSA communication ID: 10181479
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These symptoms are broken down by vehicle: 2015 WK 3.0L engine (Sales Code EHD) · ** P0456 - EVAP System Small Leak.** · Enhancements to remote engine start. 2015 WK 5.7L engine (Sales Code EZH) · ** P0456 - EVAP System Small Leak.** · U0140-00 - Lost Communication with Body Control Module (BCM). · Enhancements to improve a slight lag or hesitation during Multi Displacement System (MDS) mode transitions. · Enhancements to improve a slight drop in engine RPM when the vehicle is shifted to reverse or drive within 3 seconds of a cold start. 2014 WD 5.7L engine (Sales Code EZH) · Enhancements to improve a slight drop in engine RPM when the vehicle is shifted to reverse or drive within 3 seconds of a cold start. 2015 WD 5.7L engine (Sales Code EZH) · ** P0456 - EVAP System Small Leak.** · Enhancements to remote engine start.
Source components: ELECTRICAL SYSTEM · ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10181479 at NHTSANHTSA communication ID: 10141279
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These symptoms are broken down by vehicle: 2015 WK 3.0L engine (Sales Code EHD) · ** P0456 - EVAP System Small Leak.** · Enhancements to remote engine start. 2015 WK 5.7L engine (Sales Code EZH) · ** P0456 - EVAP System Small Leak.** · U0140-00 - Lost Communication with Body Control Module (BCM). · Enhancements to improve a slight lag or hesitation during Multi Displacement System (MDS) mode transitions. · Enhancements to improve a slight drop in engine RPM when the vehicle is shifted to reverse or drive within 3 seconds of a cold start. 2014 WD 5.7L engine (Sales Code EZH) · Enhancements to improve a slight drop in engine RPM when the vehicle is shifted to reverse or drive within 3 seconds of a cold start. 2015 WD 5.7L engine (Sales Code EZH) · ** P0456 - EVAP System Small Leak.** · Enhancements to remote engine start.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10141279 at NHTSANHTSA communication ID: 10218303
NHTSA source summary · Original PDF not reviewed by Recallfolio
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10218303 at NHTSANHTSA communication ID: 10218300
NHTSA source summary · Original PDF not reviewed by Recallfolio
Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin would like to analyze the vehicle in person prior to repair.~
Source components: STRUCTURE.
Source record 10218300 at NHTSANHTSA communication ID: 10140254
NHTSA source summary · Original PDF not reviewed by Recallfolio
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10140254 at NHTSANHTSA communication ID: 10140251
NHTSA source summary · Original PDF not reviewed by Recallfolio
Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin would like to analyze the vehicle in person prior to repair.~
Source components: STRUCTURE.
Source record 10140251 at NHTSANHTSA communication ID: 10219794
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. · Duplicate song titles may be displayed in USB mode. · Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. · Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10219794 at NHTSANHTSA communication ID: 10219790
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: · **Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.** · During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. · Intermittently missing tracks on USB/SD Card media modes. · Potential for inoperative or blank radio display. · Radio displays message ?Please insert update USB?. · AM/FM presets lost over an ignition cycle. · iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative. · Display shows multiple USB media song titles in the browse menu. · System incorrectly comes up in Aux mode. · Unable to change CD tracks with steering wheel controls. · May be able to change AM/FM frequencies while changing SXM frequencies. · Display screen dim. · Paired phone list is deleted after ignition cycle. · Not able to pair phone. · Unable to delete paired device from list. · Removed the ability to pair phones while the vehicle is in motion. · Voice command not able to play new text messages. · SXM disappeared and failed to re-register. · Intermittently the wrong selected media is played. · Noises (pops and cracks) for AM/FM. · Audio controls are locked out after using VR. · iPod will not resume playing after phone call. · iPod ?Repeat? function is not turned on. · iPod songs not accessible through VR without ?genre?. · iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skippi
Source components: ELECTRICAL SYSTEM · STEERING · WHEELS.
Source record 10219790 at NHTSANHTSA communication ID: 10138978
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Enhancement to navigation routing. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev
Source components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10138978 at NHTSANHTSA communication ID: 10138974
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash. · During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. Intermittently missing tracks on USB/SD Card media modes. · Potential for inoperative or blank radio display. Radio displays message Please insert update USB. AM/FM presets lost over on ignition cycle. · iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative. · Display shows multiple USB media song titles in the browse menu. · System incorrectly comes up in Aux mode. · Unable to change CD tracks with steering wheel controls. · May be able to change AM/FM frequencies while changing SXM frequencies. · Display screen dim. · Paired phone list is deleted after ignition cycle. · Not able to pair phone. · Unable to delete paired device from list. · Removed the ability to pair phones while the vehicle is in motion. · Voice command not able to play new text messages. · SXM presets are lost at times. · SXM disappeared and failed to re-register. · Intermittently the wrong selected media is played. · Noises (pops and cracks) for AM/FM. · Audio controls are locked out after using VR. · iPod will not resume playing after phone call. iPod Repeat function is not turned on. iPod songs not accessible through VR without genre. iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skippi
Source components: ELECTRICAL SYSTEM · WHEELS.
Source record 10138974 at NHTSANHTSA communication ID: 10076511
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10076511 at NHTSANHTSA communication ID: 10076277
NHTSA source summary · Original PDF not reviewed by Recallfolio
OVERVIEW: This bulletin involves updating the radio's software SYMPTOM/CONDITION: The customer may notice one or more of the following: **Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.** During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. Intermittently missing tracks on USB/SD Card media modes. Potential for inoperative or blank radio display. Radio displays message Please insert update USB.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10076277 at NHTSANHTSA communication ID: 10076148
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBJECT: RA2 RG2 RJ2 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10076148 at NHTSANHTSA communication ID: 10219788
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
Source components: SEATS.
Source record 10219788 at NHTSANHTSA communication ID: 10138972
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEATS.
Source record 10138972 at NHTSANHTSA communication ID: 10139956
NHTSA source summary · Original PDF not reviewed by Recallfolio
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Source components: VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10139956 at NHTSANHTSA communication ID: 10224652
NHTSA source summary · Original PDF not reviewed by Recallfolio
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
Source components: SEATS · STRUCTURE.
Source record 10224652 at NHTSANHTSA communication ID: 10219711
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
Source components: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT.
Source record 10219711 at NHTSANHTSA communication ID: 10209582
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
Source components: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT.
Source record 10209582 at NHTSA