2014 Chrysler TOWN AND COUNTRY Manufacturer communications & TSBs.Page 3
Original record summaries, dates and identifiers for this model-year. Records 201–258 of 258, ordered newest first. Dated records on this page: Mar 20, 2013–Dec 19, 2014.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Dec 19, 2014Service Bulletin/Repair Instructions
0500514REVA
NHTSA communication ID: 10221084
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering Wheel And/Or Seat Vibration - Front Brake Rotors This bulletin involves inspecting the Julian date and if necessary, replacing the front brake rotors. The customer may describe a shake and/or vibration in the steering wheel and/or the seat while driving at highway speeds without the brakes applied. This vibration may be caused by out of balance front brake rotors.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering Wheel And/Or Seat Vibration - Front Brake Rotors This bulletin involves inspecting the Julian date and if necessary, replacing the front brake rotors. The customer may describe a shake and/or vibration in the steering wheel and/or the seat while driving at highway speeds without the brakes applied. This vibration may be caused by out of balance front brake rotors.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Mirror, Side View Issue Description: New mirror now includes a grommet on the electrical wire. If the mirror being removed from the vehicle does not have a grommet and the new mirror does, this is not an issue. Install the new mirror and grommet.
Source components: ELECTRICAL SYSTEM · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Mirror, Side View Issue Description: New mirror now includes a grommet on the electrical wire. If the mirror being removed from the vehicle does not have a grommet and the new mirror does, this is not an issue. Install the new mirror and grommet.
Source components: ELECTRICAL SYSTEM · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Mirror, Side View Issue Description: New mirror now includes a grommet on the electrical wire. If the mirror being removed from the vehicle does not have a grommet and the new mirror does, this is not an issue. Install the new mirror and grommet.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Hinge Kit, Load Floor Issue Description: Please note that if you are looking into getting a DOOR ASSEMBLY - LOAD FLOOR part due to a damage in the hinges only then you can just order the hinges per kit PN 68257765AA.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT · FUEL SYSTEM, GASOLINE · POWER TRAIN · SUSPENSION · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cruise Control System Slow To Respond To Cruise Control Switch Inputs This bulletin involves upgrading the software in the Powertrain Control Module (PCM). A customer may experience, slow response to cruise control switch activations.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Left Rear Sliding Door Weatherstrip Seal Sticks Out At Bottom Of C-Pillar Door Opening This bulletin involves replacing the left rear C-pillar cut line sliding door seal. .
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: HVAC system intermittently blows cold regardless of blend door/temperature setting.Updating the HVAC software will correct this condition.This SB includes improved software over what was originally released with SB 24-004-14.
Source components: ELECTRICAL SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: HVAC system intermittently blows cold regardless of blend door/temperature setting.Updating the HVAC software will correct this condition.This SB includes improved software over what was originally released with SB 24-004-14.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Trim Panel If a contact condition with the exterior quarter panel occurs, please engage the dual lock in the center of the trim to the door inner module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Trim Panel If a contact condition with the exterior quarter panel occurs, please engage the dual lock in the center of the trim to the door inner module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rattle Noise From The Right Rear Sliding Door While Driving Over Bumps This bulletin involves modifying the rubber bumper located at the rear end of the right rear sliding door upper track. Rattle noise that sounds like metal against metal coming from the right rear sliding door area while driving over bumps.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Trim Contacting Vehicle Rear Quarter This bulletin depending on production date, involves either installing or engaging an additional door panel retention point to prevent the door panel from bowing and contacting the body when the sliding door is opened. The customer may experience a door trim panel contacting the quarter panel on either side when opening either of the sliding doors.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ON SOME MODEL VEHICLES AND JEEPS, (MY 2013-2014)MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND DIAGNOSTIC TROUBLE CODE (DTC) IS SET REGARDING ENGINE OIL PRESSURE SENSOR CIRCUIT. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Incorrect Switch Installed On The Steering Wheel This bulletin involves installing the correct Non Electronic Vehicle Information Center (EVIC) steering wheel switch. Customer and or dealer may notices that the steering wheel has the incorrect switch assembly installed. The installed switch is for vehicles that are equipped with an EVIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHRYSLER GROUP: VEHICLE RESTRICTION PROGRAM ENTITLED ENHANCED CUSTOMER SATISFACTION (ECS), DESIGNS TO USE BOTH THE TECHNICAL SERVICE OPERATION AND CUSTOMER CARE, TO PROACTIVELY REACH OUT, TO CUSTOMERS, AND REPAIR THE CUSTOMER'S VEHICLE. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
NHTSA source summary · Original PDF not reviewed by Recallfolio
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~