2012 Chrysler TOWN AND COUNTRY Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–188 of 188, ordered newest first. Dated records on this page: Mar 23, 2012–Mar 31, 2016.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Mar 31, 2016Service Bulletin/Repair Instructions
0803116
NHTSA communication ID: 10224637
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: · Reduced ?Device Reading? wait time after connecting a device to the remote USB port. · Call / dial separation improves upon names being recognized as phone numbers. · Improved sound quality during Bluetooth streaming. · Increased iPod and iPhone compatibility. · SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). · Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. · Previous button will return the song currently being played to the beginning of the track. · AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: · Reduced ?Device Reading? wait time after connecting a device to the remote USB port. · Call / dial separation improves upon names being recognized as phone numbers. · Improved sound quality during Bluetooth streaming. · Increased iPod and iPhone compatibility. · SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). · Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. · Previous button will return the song currently being played to the beginning of the track. · AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.
NHTSA source summary · Original PDF not reviewed by Recallfolio
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: HVAC System Improvements This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. The customer may describe one or more of the following conditions: ? Feeling hot air coming out of the passenger side vents. ? HVAC system intermittently blows cold regardless of blend door/temperature setting.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mil Illumination: P2453,P2454,P2455 or P2463 Active or Stored This bulletin involves determining if the Differential Pressure Sensor and its Connector require repair. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P2453 - Diesel Particulate Filter Differential Pressure Sensor Circuit Performance ? P2454 - Diesel Particulate Filter Differential Pressure Sensor Circuit Low ? P2455 - Diesel Particulate Filter Differential Pressure Sensor Circuit High ? P2463 - Diesel Particulate Filter - Soot Accumulation
NHTSA source summary · Original PDF not reviewed by Recallfolio
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. SYMPTOM/CONDITION FOR RHB RADIOS ONLY: ? Trip planner does not save a route after is was created. ? Route guidance does not activate after the vehicle shuts down. ? Longitude entry does not allow enough digits. ? CD/DVD will not play. ? Navigation accept screen will not clear. ? Navigation shows ?acquiring signal? for an extended period of time. ? New navigation graphics.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Wire Harness Hanging Down From Rear Bumper Fascia This bulletin involves attaching the park assist and/or blind spot detection wire harness to the rear bumper fascia. The customer may describe a wire harness hanging down from the rear bumper fascia.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHRYSLER 2011-2014 CHRYSLER TOWN AND COUNTRY, CHRYSLER VOYAGER, DODGE CARAVAN , GRAND VOYAGER: CUSTOMERS DESCRIBING A WIRE HARNESS HANGING DOWN FROM THE REAR BUMPER . *LJ
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
NHTSA source summary · Original PDF not reviewed by Recallfolio
RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT · FUEL SYSTEM, GASOLINE · POWER TRAIN · SUSPENSION · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sunroof Opens But Will Not Close And/Or Cycles Back To Open And/Or Sunroof Glass Scratched This bulletin involves inspecting sunroof glass clearance and if necessary, modifying the sunroof reinforcement to allow adequate clearance for sunroof glass travel. The customer may experience the sunroof opens but will not close and/or cycles back to open and/or the outer surface of the sunroof glass is scratched.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: HVAC system intermittently blows cold regardless of blend door/temperature setting.Updating the HVAC software will correct this condition.This SB includes improved software over what was originally released with SB 24-004-14.
Source components: ELECTRICAL SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: HVAC system intermittently blows cold regardless of blend door/temperature setting.Updating the HVAC software will correct this condition.This SB includes improved software over what was originally released with SB 24-004-14.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Trim Contacting Vehicle Rear Quarter This bulletin depending on production date, involves either installing or engaging an additional door panel retention point to prevent the door panel from bowing and contacting the body when the sliding door is opened. The customer may experience a door trim panel contacting the quarter panel on either side when opening either of the sliding doors.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing this part for a NOISE condition, please perform the following procedure:~ 1. Cycle the sliding door to open, then close and inspect the upper track for hinge trim line contact to stud head contact.~ 2. Adjust the upper hinge accordingly to provide adequate clearance from the trim line to the stud heads in the track. See the Service Manual for hinge torque specification.~ 3. Apply a pea size amount of Krytox Lube (Service Part Number 05019060AA) to the upper and lower track at locations.
Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHRYSLER/DODGE: WHEN BRAKING, STEERING WHEEL WOULD SHAKE, BRAKE PEDAL PULSATES AND/OR FLOOR PAN VIBRATES AND NEED TO REPLACE, BOTH, FRONT BRAKE ROTORS, RIGHT AND LEFT FRONT LOWER CONTROL ARMS, BRAKE LININGS AND RESURFACING, AND INSTALL NEW RIGHT AND LEFT FRONT LOWER CONTROL ARMS. MODEL 2011-2012 CARAVAN, TOWN AND COUNTRY. *PE
Source components: SERVICE BRAKES, AIR:DISC:ROTOR · SERVICE BRAKES, AIR:DRUM:SHOES/LININGS · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS · STEERING: STEERING WHEEL/HANDLE BAR · SUSPENSION:FRONT:CONTROL ARM:LOWER ARM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Incorrect French And Spanish Translation In The Cluster For The Park Assist Options This Bulletin involves replacing the Instrument Panel Cluster (IPC). A customer may note that some of the translation for French and Spanish is incorrect in the Electronic Vehicle Information Center (EVIC) when trying to change Personal Settings for park assist. All park assist functions will operate properly.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Incorrect French And Spanish Translation In The Cluster For The Park Assist Options This Bulletin involves replacing the Instrument Panel Cluster (IPC). A customer may note that some of the translation for French and Spanish is incorrect in the Electronic Vehicle Information Center (EVIC) when trying to change Personal Settings for park assist. All park assist functions will operate properly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when the rear AUX port is in use. The distortion may occurs when playing certain media with a lot of high frequency content. The equalization doesn't have a settings for rear AUX mode and defaulted to the AM mode. The AM mode equalization has a boost for high frequencies. This increase boost can cause the Amp to distort the sound.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · STRUCTURE:BODY:DOOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin involves inspecting sunroof glass clearance and if necessary, modifying the sunroof reinforcement to allow adequate clearance for sunroof glass travel. The customer may experience the sunroof opens but will not close and/or cycles back to open and/or the outer surface of the sunroof glass is scratched.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer may experience when using the Navigation system, it shows their vehicle in the wrong location. This is caused by the GPS system locking in on 3 or less satellites, which is due to Electromagnetic Interference (EMI) blocking the satellite signals. Also the Navigation system is not getting the proper distance traveled from the ABS module. The system needs to have a lock on 4 or more satellites, to function properly. Replacing the radio will correct this condition. The Navigation system needs proper distance traveled to calculate vehicle location when the satellite signals are blocked by mountains or large buildings. Updating the ABS module will correct this conditions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer may experience when using the Navigation system, it shows their vehicle in the wrong location. This is caused by the GPS system locking in on 3 or less satellites, which is due to Electromagnetic Interference (EMI) blocking the satellite signals. Also the Navigation system is not getting the proper distance traveled from the ABS module. The system needs to have a lock on 4 or more satellites, to function properly. Replacing the radio will correct this condition. The Navigation system needs proper distance traveled to calculate vehicle location when the satellite signals are blocked by mountains or large buildings. Updating the ABS module will correct this conditions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · SERVICE BRAKES, AIR:ANTILOCK.
NHTSA source summary · Original PDF not reviewed by Recallfolio
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
NHTSA source summary · Original PDF not reviewed by Recallfolio
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
NHTSA source summary · Original PDF not reviewed by Recallfolio
Front Brake Judder And/Or Vibration This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors. Brake pedal pulsation, steering wheel shake and/or floor pan vibration when braking.
Source components: SERVICE BRAKES, AIR:DISC:ROTOR · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR · STEERING · SUSPENSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DODGE/CHRYSLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO SOFTWARE PROGRAMMING CAUSING POOR AUTOMATIC TRANSAXLE SHIFT PROBLEMS, A NEW PCM SOFTWARE IS AVAILABLE TO IMPROVE SHIFT QUALITY OF AUTOMATIC TRANSAXLE. MODEL 2011-2013 GRAND CARAVAN, TOWN AND COUNTRY. *PE
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB only). New navigation graphics (RHB only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Both software updates will fix all symptoms/conditions listed. Refer to Service Bulletin 21-008-12 for details about the software choices. Some customers may notice any of the following: Harsh 1-3 upshift while operating in Economy (ECO) mode. Harsh 2-3 upshift while operating in normal mode.For 2012 model year, the harsh 1-3 upshift in Economy Mode and the harsh 2-3 upshift in Normal Mode was corrected in the revised software enhancements that were released in Service Bulletin 21-008-12 dated March 23, 2012. 1-2 upshift clunk following a throttle back out (2012 - 2013 model year only).In addition to correcting the previous Symptom/Conditions, the following enhancements have been made to improve the shift quality of the 62TE transmission: Shift schedule changes for the 1-2, 3-4, 4-5, and 5-6 upshifts and the 6-4P, 6-5, and 5-4 downshifts. Fifth gear torque converter lock-up/unlock improvements.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Both software updates will fix all symptoms/conditions listed. Refer to Service Bulletin 21-008-12 for details about the software choices. Some customers may notice any of the following: Harsh 1-3 upshift while operating in Economy (ECO) mode. Harsh 2-3 upshift while operating in normal mode.For 2012 model year, the harsh 1-3 upshift in Economy Mode and the harsh 2-3 upshift in Normal Mode was corrected in the revised software enhancements that were released in Service Bulletin 21-008-12 dated March 23, 2012. 1-2 upshift clunk following a throttle back out (2012 - 2013 model year only).In addition to correcting the previous Symptom/Conditions, the following enhancements have been made to improve the shift quality of the 62TE transmission: Shift schedule changes for the 1-2, 3-4, 4-5, and 5-6 upshifts and the 6-4P, 6-5, and 5-4 downshifts. Fifth gear torque converter lock-up/unlock improvements.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHRYSLER: FLASH: SHIFT IMPROVEMENT AND/OR MIL ILLUMINATING AND/OR LONG CRANKS TIMES WHILE USING E85 WITH OR WITHOUT ENHANCED ACCELERATOR PEDAL OPERATION. MODEL DODGE CARAVAN MODEL YEAR 2012. *JS
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).