S2509000001 REV.B
NHTSA communication ID: 11021043
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Rattle Noise
Source components: ENGINE.
Source record 11021043 at NHTSAThe manufacturer’s record · Page 2 of 4
2023 Chrysler PACIFICA
Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 334, ordered newest first. Dated records on this page: Jan 31, 2024–Jul 26, 2025.
Back to 2023 Chrysler PACIFICA problems & recallsRead the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
23-006-25 REV. B
NHTSA communication ID: 11021029
NHTSA source summary · Original PDF not reviewed by Recallfolio
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
Source components: STRUCTURE:BODY.
Source record 11021029 at NHTSAS2422000001 REV.D
NHTSA communication ID: 11021039
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
Source components: ELECTRICAL SYSTEM.
Source record 11021039 at NHTSAS2208000138 REV.B
NHTSA communication ID: 11020600
NHTSA source summary · Original PDF not reviewed by Recallfolio
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
Source components: ELECTRICAL SYSTEM.
Source record 11020600 at NHTSA9100622
NHTSA communication ID: 11020608
NHTSA source summary · Original PDF not reviewed by Recallfolio
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
Source components: ENGINE.
Source record 11020608 at NHTSA9100616
NHTSA communication ID: 11020264
NHTSA source summary · Original PDF not reviewed by Recallfolio
Telematics Box Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
Source components: ELECTRICAL SYSTEM.
Source record 11020264 at NHTSAS2408000072 REV.A
NHTSA communication ID: 11020097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Sliding Door Inoperative or Intermittently Will Not Open or Close
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11020097 at NHTSA9100614
NHTSA communication ID: 11019773
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
Source components: ENGINE.
Source record 11019773 at NHTSA08-194-25
NHTSA communication ID: 11019766
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Heating Venting Air Conditioning (HVAC) Module Update 2022 (RU) Chrysler Pacifica / Voyager This bulletin applies to vehicles equipped with: ● 3 Zone Auto Control-Front/Rear A/C (Sales Code HAH). ● Air Conditioning w/3 Zone Temp Cntrl (Sales Code HAK). ● All Vehicles W/Air Conditioning (Sales Code HA0). ● Rear Air Conditioning w/Heater (Sales Code HBB). This bulletin involves updating the HVAC with the latest available software.
Source components: ELECTRICAL SYSTEM.
Source record 11019766 at NHTSAS2523000057
NHTSA communication ID: 11019763
NHTSA source summary · Original PDF not reviewed by Recallfolio
1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
Source components: SEATS.
Source record 11019763 at NHTSA9100599
NHTSA communication ID: 11018666
NHTSA source summary · Original PDF not reviewed by Recallfolio
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
Source components: ELECTRICAL SYSTEM.
Source record 11018666 at NHTSAS2523000050
NHTSA communication ID: 11018608
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.
Source components: ENGINE · POWER TRAIN · UNKNOWN OR OTHER.
Source record 11018608 at NHTSA02-002-25
NHTSA communication ID: 11018676
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
Source components: SUSPENSION.
Source record 11018676 at NHTSA09-011-25
NHTSA communication ID: 11018482
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise. "
Source components: ENGINE.
Source record 11018482 at NHTSAS2508000039
NHTSA communication ID: 11018450
NHTSA source summary · Original PDF not reviewed by Recallfolio
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
Source components: ELECTRICAL SYSTEM.
Source record 11018450 at NHTSAS2323000002 REV.A
NHTSA communication ID: 11018447
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
Source components: ELECTRICAL SYSTEM.
Source record 11018447 at NHTSAS2423000026 REV.A
NHTSA communication ID: 11018443
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Sliding Door Will Not Power Open And/Or Close Automatically.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11018443 at NHTSAS258A000016REVA
NHTSA communication ID: 11018411
NHTSA source summary · Original PDF not reviewed by Recallfolio
DVD/Blu-ray Not Syncing Between The Two Rear Screens.
Source components: ELECTRICAL SYSTEM.
Source record 11018411 at NHTSA9100498 Rev 3
NHTSA communication ID: 11018451
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
Source components: ENGINE.
Source record 11018451 at NHTSAS258A000016
NHTSA communication ID: 11018293
NHTSA source summary · Original PDF not reviewed by Recallfolio
DVD/Blu-ray Not Syncing Between The Two Rear Screens.
Source components: ELECTRICAL SYSTEM.
Source record 11018293 at NHTSA9100569
NHTSA communication ID: 11017932
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
Source components: ELECTRICAL SYSTEM.
Source record 11017932 at NHTSAS2408000114 REV.A
NHTSA communication ID: 11018269
NHTSA source summary · Original PDF not reviewed by Recallfolio
" Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
Source components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · FORWARD COLLISION AVOIDANCE: WARNINGS.
Source record 11018269 at NHTSA9100545
NHTSA communication ID: 11018116
NHTSA source summary · Original PDF not reviewed by Recallfolio
"CLUSTER Instrument Panel Multiple cluster issues if misdiagnosed can lead to unnecessary IPC replacement. Tech Tip: Reset the IPC module first before any steps are taken to replace the module are undertaken. Connect Witech to the vehicle. Reset all DTCs and check for active DTCs warnings set against IPC. If battery low indicated against IPC, reset the module via WiTech tool. NOTE: After Battery Drainage, the IPC may not function correctly. Please follow the following steps before considering an IPC replacement: 1) Charge the Battery Ensure the battery is fully charged. 2) Soft Reset Perform a soft reset on the IPC. 3) Power-Up Issue 4) If the IPC does not power up, proceed with the following steps: a. Disconnect the battery. b. Reconnect the battery. 5) If condition still exists, consider IPC replacement."
Source components: ELECTRICAL SYSTEM.
Source record 11018116 at NHTSAS258A000013
NHTSA communication ID: 11017092
NHTSA source summary · Original PDF not reviewed by Recallfolio
AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
Source components: ELECTRICAL SYSTEM.
Source record 11017092 at NHTSA9100347 Rev 1
NHTSA communication ID: 11017072
NHTSA source summary · Original PDF not reviewed by Recallfolio
"3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
Source components: SEATS.
Source record 11017072 at NHTSA9100546
NHTSA communication ID: 11017069
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."
Source components: ELECTRICAL SYSTEM.
Source record 11017069 at NHTSA08-103-25
NHTSA communication ID: 11016871
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Radio U29.28 USB Software Update he customer may describe one or more of the following: ● Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. ● Radio reset (Rearview camera functions normally). ● Voice Recognition (VR) inoperable. ● Wireless CarPlay® inoperable. ● Audio sources inoperable. ● Display switches to Nav on VR prompt. ● Vehicle Positioning (Lat/Long) inoperable. ● Surround View Camera inoperable (Rearview camera functions normally). ● Unable to exit FamCam. ● Audio Repetition inoperable. ● Electric vehicle pages inoperable. ● Translated text is incorrect. ● Profile avatar changes in Valet Mode. ● Display does not return to idle mode after call. ● Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). ● FOTA popup won’t dismiss. ● Ambient Lights Setting inoperable. ● Call Status on after all ended Favorites available in valet mode. ● SXMT® Favorites inoperable. ● Tutorial App inoperable. ● Audio Repetition stops during incoming calls. ● Unable to connect second device. ● Unable to exit Seat Comfort popup. ● Call does not end on the Instrument Panel Cluster (IPC). ● Seat Comfort graphic incorrect. ● Headphone button for front passenger display inoperable. ● Schedule update inoperable. ● USB media source inoperable on front passenger display. ● SXMT® inoperable. ● Wireless Android Auto® inoperable. ● Media sources duplicated. ● Audio unmuted at door close. ● Radio freeze (Rearview camera functions normally). ● Radio input lagging. ● Navigation active with no active route. ● Scheduled cabin cooling inoperable. ● Incorrect phone repetition displayed. ● Navigation routing inoperable. ● Unable to exit Electric Vehicle Pages. ● Comfort softkeys incorrect. ● Comfort graphic overlap. ● Unable to change audio sources. ● Audio sources unavailable after profile switch. ● No incoming call popup on Uconnect phone. ● FamCam image in black and white. ● SOS call status banner remains after call ended. ● Press and hold inoperable on comfort temperature slider. ● Setting preferences will not return to default. ● Display input lagging after CarPlay® is connected. ● Changing to unselected audio source. ● Setting preferences not saved on correct profile. ● Translation error in Portuguese. ● Memory seats not saved on correct profile. ● Audio loss. ● Incorrect keyboard in Japanese. ● SXMT® channel art incorrect. ● Rear Seat Entertainment (RSE) audio overlap. ● European Media Source (DAB) available on North America vehicles. ● Black screen (Rearview camera functions normally). ● Unable to delete profile. ● Assist call inoperable. ● Unable to navigate menu with ongoing SOS call. This update also includes the following software enhancements: ● Radio Software stability issues and moving to new U-branch software for core improvement This bulletin involves inspecting the software level and updating the software to U29.28. "
Source components: ELECTRICAL SYSTEM.
Source record 11016871 at NHTSAS2508000026
NHTSA communication ID: 11016600
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster
Source components: ELECTRICAL SYSTEM.
Source record 11016600 at NHTSAS2509000004
NHTSA communication ID: 11016439
NHTSA source summary · Original PDF not reviewed by Recallfolio
Misfire DTCs, Rough Idle, Valvetrain Noise
Source components: ENGINE.
Source record 11016439 at NHTSAS2509000001 REV.A
NHTSA communication ID: 11016107
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Rattle Noise
Source components: ENGINE.
Source record 11016107 at NHTSA103952
NHTSA communication ID: 11016293
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLIQUE - B & C PILLAR
Source components: STRUCTURE:BODY.
Source record 11016293 at NHTSA9100471
NHTSA communication ID: 11015810
NHTSA source summary · Original PDF not reviewed by Recallfolio
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
Source components: UNKNOWN OR OTHER.
Source record 11015810 at NHTSA103525
NHTSA communication ID: 11016133
NHTSA source summary · Original PDF not reviewed by Recallfolio
HORN AND BRACKET - NONE
Source components: UNKNOWN OR OTHER.
Source record 11016133 at NHTSAS258A000009
NHTSA communication ID: 11015307
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
Source components: ELECTRICAL SYSTEM.
Source record 11015307 at NHTSAS2509000002
NHTSA communication ID: 11015297
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Noise
Source components: ENGINE.
Source record 11015297 at NHTSA9100498 REV 1
NHTSA communication ID: 11015065
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
Source components: ENGINE.
Source record 11015065 at NHTSA103290
NHTSA communication ID: 11014913
NHTSA source summary · Original PDF not reviewed by Recallfolio
VALVE - FUEL VAPOR
Source components: FUEL/PROPULSION SYSTEM.
Source record 11014913 at NHTSAS2108000015 REV.J
NHTSA communication ID: 11014538
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Box Require Service Message
Source components: ELECTRICAL SYSTEM.
Source record 11014538 at NHTSA9100499
NHTSA communication ID: 11014528
NHTSA source summary · Original PDF not reviewed by Recallfolio
Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
Source components: ELECTRICAL SYSTEM.
Source record 11014528 at NHTSA08-039-25
NHTSA communication ID: 11014520
NHTSA source summary · Original PDF not reviewed by Recallfolio
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: ● Improves vehicle data communication with server for App data management performance.
Source components: ELECTRICAL SYSTEM.
Source record 11014520 at NHTSAS2509000001
NHTSA communication ID: 11014408
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Rattle Noise
Source components: ENGINE.
Source record 11014408 at NHTSA09-003-25
NHTSA communication ID: 11014375
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle. "
Source components: ENGINE.
Source record 11014375 at NHTSA9100498
NHTSA communication ID: 11014231
NHTSA source summary · Original PDF not reviewed by Recallfolio
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."
Source components: ENGINE.
Source record 11014231 at NHTSA103263
NHTSA communication ID: 11014857
NHTSA source summary · Original PDF not reviewed by Recallfolio
RESERVOIR - COOLANT
Source components: STRUCTURE:BODY.
Source record 11014857 at NHTSAS258A000004
NHTSA communication ID: 11013878
NHTSA source summary · Original PDF not reviewed by Recallfolio
DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
Source components: ELECTRICAL SYSTEM.
Source record 11013878 at NHTSAS1408000384 REV.H
NHTSA communication ID: 11013171
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Source components: ELECTRICAL SYSTEM.
Source record 11013171 at NHTSAS2523000003
NHTSA communication ID: 11012884
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Latch, Handle And Ajar Additional Service Information.
Source components: STRUCTURE:BODY.
Source record 11012884 at NHTSA21-001-25
NHTSA communication ID: 11012824
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM "
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 11012824 at NHTSAS1408000384 REV.G
NHTSA communication ID: 11012777
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Source components: ELECTRICAL SYSTEM.
Source record 11012777 at NHTSA9100468
NHTSA communication ID: 11012010
NHTSA source summary · Original PDF not reviewed by Recallfolio
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
Source components: UNKNOWN OR OTHER.
Source record 11012010 at NHTSA9100445
NHTSA communication ID: 11011799
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
Source components: ELECTRICAL SYSTEM.
Source record 11011799 at NHTSAS2208000045 REV.B
NHTSA communication ID: 11011774
NHTSA source summary · Original PDF not reviewed by Recallfolio
Backup Camera Poor Image Quality Inspection
Source components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING.
Source record 11011774 at NHTSAS2223000036 REV.A
NHTSA communication ID: 11010748
NHTSA source summary · Original PDF not reviewed by Recallfolio
Reverse View Camera Inoperative After Recent Repair
Source components: ELECTRICAL SYSTEM.
Source record 11010748 at NHTSAS2422000001 REV.C
NHTSA communication ID: 11010511
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
Source components: ELECTRICAL SYSTEM · WHEELS.
Source record 11010511 at NHTSAS2408000003 REV.A
NHTSA communication ID: 11010500
NHTSA source summary · Original PDF not reviewed by Recallfolio
"“Forward Collision Warning (FCW) Unavailable Service Required” message or a Service Active Lane Management Warning Light ‘ON'"
Source components: FORWARD COLLISION AVOIDANCE: WARNINGS.
Source record 11010500 at NHTSA101372
NHTSA communication ID: 11010214
NHTSA source summary · Original PDF not reviewed by Recallfolio
FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10
Source components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · FORWARD COLLISION AVOIDANCE: WARNINGS · UNKNOWN OR OTHER.
Source record 11010214 at NHTSA101371
NHTSA communication ID: 11010211
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Operations Newsletter – Volume 10, Issue 10
Source components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · FORWARD COLLISION AVOIDANCE: WARNINGS · UNKNOWN OR OTHER.
Source record 11010211 at NHTSA08-181-24 REV. A
NHTSA communication ID: 11008911
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● **Android Auto® Voice Recognition (VR) inoperative.** ● Media Tuner delayed. ● **Charge Schedule not accepting updates via phone (RVC Functions Normally).** ● Ambient light inoperative. ● **Instrument Panel Cluster (IPC) map inoperative.** ● Media widget blank. ● Navigation map black. ● Off road pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed **(Apple® CarPlay® only)**. ● **Radio display switches from the Media page to the Home page (RVC Functions Normally).** ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets are missing. ● New User Profile does not load. ● Display returns to the wrong page after the View ""Camera Event"" button is selected by customer in the ""Camera View Pages"" (RVC Functions Normally). This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.28 or U33.9 to U33.43. NOTE: The Estimated National launch date is August 31, 2024."
Source components: ELECTRICAL SYSTEM.
Source record 11008911 at NHTSA100770
NHTSA communication ID: 11009570
NHTSA source summary · Original PDF not reviewed by Recallfolio
SWITCH AND BEZEL - FRONT DOOR
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11009570 at NHTSA99965
NHTSA communication ID: 11009559
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE - INVERTER
Source components: UNKNOWN OR OTHER.
Source record 11009559 at NHTSA100496
NHTSA communication ID: 11008260
NHTSA source summary · Original PDF not reviewed by Recallfolio
ISOLATOR - SPRING
Source components: SUSPENSION.
Source record 11008260 at NHTSAS2408000060 REV.A
NHTSA communication ID: 11007817
NHTSA source summary · Original PDF not reviewed by Recallfolio
Check Engine Lamp (CEL) is on, Stop Start Inoperative, Air Conditioning (AC) Inoperative, No Start
Source components: ENGINE.
Source record 11007817 at NHTSAS2408000101
NHTSA communication ID: 11007714
NHTSA source summary · Original PDF not reviewed by Recallfolio
"After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime"
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11007714 at NHTSA03-008-24
NHTSA communication ID: 11006965
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). "
Source components: WHEELS.
Source record 11006965 at NHTSAS2408000096
NHTSA communication ID: 11006703
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Liftgate Inoperative or Intermittently Will Not Open or Close, Operates Erratically
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11006703 at NHTSA08-181-24
NHTSA communication ID: 11006275
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto Voice Recognition inoperative. ● Media Tuner delayed. ● Charge Schedule HMI (RVC Functions Normally). ● Ambient Light inoperative. ● Map in Cluster inoperative. ● Media Widget blank. ● Navigation Map black. ● Off road pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● HU switches from Media Page to Home Page (RVC Functions Normally). ● Ghost Touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New user profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"" (RVC Functions Normally). This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.28 or U33.9 to U33.43. NOTE: The Estimated National launch date is August 31, 2024."
Source components: ELECTRICAL SYSTEM.
Source record 11006275 at NHTSAS2423000035
NHTSA communication ID: 11005525
NHTSA source summary · Original PDF not reviewed by Recallfolio
Liftgate Inoperative And Or Intermittently Will Not Open Or Close.
Source components: STRUCTURE:BODY.
Source record 11005525 at NHTSA08-170-24
NHTSA communication ID: 11005326
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: ● Left power sliding door inoperable. ● Right power sliding door inoperable. This bulletin involves updating the PDSM with the latest available software."
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11005326 at NHTSA31-001-24
NHTSA communication ID: 11005320
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Source components: STRUCTURE:BODY.
Source record 11005320 at NHTSA9100389
NHTSA communication ID: 11005199
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
Source components: ELECTRICAL SYSTEM.
Source record 11005199 at NHTSA08-007-24 REV. D
NHTSA communication ID: 11005009
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Radio Over The Air Update to U29.28 Software Version Customers may experience one or more of the following: ● Blank Phone widget displayed. ● Radio freeze after reverse event (Rearview Camera (RVC) functions normally). ● Blank hybrid screen. ● Screen off at start up (RVC functions normally). ● Radio restart before sleep after switching between different USBs. ● Pop up error ""setting not saved"" occurring when attempting to enable Geolocation (Privacy Mode Off). ● Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received From Radio. ● During FOTA scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Switching profiles with slow response. ● Slow response switching between camera views. ● Black radio screen (RVC functions normally). ● Rear seat reminder alert unavailable. ● Wi-Fi software update pop-up is being triggered in non-connected vehicles. ● Switching to Android menu, display screen blinks on green color. ● Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from **T25.50 or T27.39** to U29.28. NOTE: The national launch for the FOTA is expected to begin **July 29, 2024.**"
Source components: ELECTRICAL SYSTEM.
Source record 11005009 at NHTSAS2408000074
NHTSA communication ID: 11004798
NHTSA source summary · Original PDF not reviewed by Recallfolio
Remote Keyless Entry (RKE) has reduced range, Remote Start inoperative, Multiple Keyless Go push attempts to Start, Key not Detected message, Tire Pressure Warning Lamp On
Source components: ELECTRICAL SYSTEM.
Source record 11004798 at NHTSA9100387
NHTSA communication ID: 11004343
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Door Control Module Rear Sliding door inop or Rear windows does not function at 100%. Check DTCs in DCM and check the component they are pointing to, depending on the case follow the procedure below: If there are DTCs related with power sliding door switch, sliding door latch or handle follow the next procedure: - The sliding door should be put into manual operation mode. If the door still opens and closes manually, door modules should be reset, if the DTC's don't go stored or door/body module resets have not solved the issue, then replace the latch. If in manual operation mode the door does not open, replace the latch. In the case of window inoperation, follow the next procedure: - Check wiring between motor and Door Control module, if it is in good state, check motor, and if needed replace it. If wiring is well seated, and the motor is in good state, reset module and perform window calibration, if DTCs don't go stored or the window continue not working, replace the Door Control Module.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11004343 at NHTSAS2423000002
NHTSA communication ID: 11004838
NHTSA source summary · Original PDF not reviewed by Recallfolio
2 nd Row Seat Does Not Fold Using Easy Entry Handle.
Source components: SEATS.
Source record 11004838 at NHTSAS2408000072
NHTSA communication ID: 11004155
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Sliding Door Inoperative or Intermittently Will Not Open or Close
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11004155 at NHTSA9100362
NHTSA communication ID: 11003786
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
Source components: ELECTRICAL SYSTEM · STEERING.
Source record 11003786 at NHTSA08-155-24
NHTSA communication ID: 11002808
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Video Routing Module (VRM) System Updates Customers may comment on the following: ● Rear seat entertainment screens are blank. ● VRM not turning on during ignition cycle. This bulletin involves updating the VRM with the latest available software."
Source components: ELECTRICAL SYSTEM.
Source record 11002808 at NHTSA97962
NHTSA communication ID: 11002752
NHTSA source summary · Original PDF not reviewed by Recallfolio
MOTOR - BLOWER WITH WHEEL
Source components: UNKNOWN OR OTHER.
Source record 11002752 at NHTSA09-015-24
NHTSA communication ID: 11002761
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present. "
Source components: ENGINE.
Source record 11002761 at NHTSAS2408000065
NHTSA communication ID: 11002527
NHTSA source summary · Original PDF not reviewed by Recallfolio
Shifter Binding Or "Service Shifter" Message On The Cluster. DTSs U11E3, U0103, U1267 For Loss Of Communication With The Electronic Gear Shift Module
Source components: ELECTRICAL SYSTEM.
Source record 11002527 at NHTSAS1408000384 REV.F
NHTSA communication ID: 11002828
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 11002828 at NHTSAS2408000062
NHTSA communication ID: 11002031
NHTSA source summary · Original PDF not reviewed by Recallfolio
Anti-Lock Brake System (ABS) Lamp on, 4WD/AWD Service Lamp on or Service System Message
Source components: ELECTRICAL SYSTEM · SERVICE BRAKES.
Source record 11002031 at NHTSAS2408000060
NHTSA communication ID: 11001757
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Check Engine Lamp (CEL) is on, Stop Start Inoperative, Air Conditioning (AC) Inoperative"
Source components: ENGINE.
Source record 11001757 at NHTSAS228A000005 REV.D
NHTSA communication ID: 11001756
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Source components: ELECTRICAL SYSTEM.
Source record 11001756 at NHTSAS2423000031
NHTSA communication ID: 11001466
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11001466 at NHTSA02-007-24 REV. A
NHTSA communication ID: 11001567
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."
Source components: SUSPENSION.
Source record 11001567 at NHTSAS2307000002 REV.B
NHTSA communication ID: 11001459
NHTSA source summary · Original PDF not reviewed by Recallfolio
Suspected Engine Coolant Leak
Source components: ENGINE.
Source record 11001459 at NHTSA98323
NHTSA communication ID: 11000611
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE - TELEMATICS
Source components: ELECTRICAL SYSTEM.
Source record 11000611 at NHTSAS248A000009
NHTSA communication ID: 11001004
NHTSA source summary · Original PDF not reviewed by Recallfolio
Front Camera Inoperative or Flickering Complaints, Radio Display Blue Or Blank When Front View Selected
Source components: UNKNOWN OR OTHER.
Source record 11001004 at NHTSAS2423000026
NHTSA communication ID: 11000926
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Sliding Door Will Not Power Open And/Or Close Automatically.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11000926 at NHTSA23-036-24
NHTSA communication ID: 11001246
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Third Row Sunshade Tab Stuck Between Interior Panel Customers may comment on the following: ● The third row window shade is stuck."
Source components: STRUCTURE:BODY.
Source record 11001246 at NHTSAS2308000151 REV. A
NHTSA communication ID: 11000905
NHTSA source summary · Original PDF not reviewed by Recallfolio
" Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)"
Source components: ELECTRICAL SYSTEM.
Source record 11000905 at NHTSA9100347
NHTSA communication ID: 11000798
NHTSA source summary · Original PDF not reviewed by Recallfolio
"3rd row headrest There is a GIMs (NCAENGCHR24005807) for an issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
Source components: SEATS.
Source record 11000798 at NHTSAS2423000025
NHTSA communication ID: 11001200
NHTSA source summary · Original PDF not reviewed by Recallfolio
"3rd Row Seat Headrest Will Not Stay Up On 60% Seat."
Source components: SEATS.
Source record 11001200 at NHTSA97961
NHTSA communication ID: 11000169
NHTSA source summary · Original PDF not reviewed by Recallfolio
BRUSH - VACUUM
Source components: UNKNOWN OR OTHER.
Source record 11000169 at NHTSAS2307000002 REV.A
NHTSA communication ID: 11001198
NHTSA source summary · Original PDF not reviewed by Recallfolio
Suspected Engine Coolant Leak
Source components: ENGINE.
Source record 11001198 at NHTSAS2408000044
NHTSA communication ID: 11000861
NHTSA source summary · Original PDF not reviewed by Recallfolio
HCP Stuck In Plant Mode. Red Wrench Light On, Electric Drive Modes Disabled
Source components: ELECTRICAL SYSTEM.
Source record 11000861 at NHTSAS238A000026 REV.A
NHTSA communication ID: 11000856
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
Source components: ELECTRICAL SYSTEM.
Source record 11000856 at NHTSA9100337
NHTSA communication ID: 11000195
NHTSA source summary · Original PDF not reviewed by Recallfolio
"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
Source components: ENGINE.
Source record 11000195 at NHTSAS2208000020
NHTSA communication ID: 10251801
NHTSA source summary · Original PDF not reviewed by Recallfolio
Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
Source components: ELECTRICAL SYSTEM.
Source record 10251801 at NHTSA