The manufacturer’s record · Page 2 of 6
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 545, ordered newest first. Dated records on this page: Sep 9, 2023–May 16, 2025.
Back to 2022 Chrysler PACIFICA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 11018443
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Sliding Door Will Not Power Open And/Or Close Automatically.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11018443 at NHTSANHTSA communication ID: 11018411
NHTSA source summary · Original PDF not reviewed by Recallfolio
DVD/Blu-ray Not Syncing Between The Two Rear Screens.
Source components: ELECTRICAL SYSTEM.
Source record 11018411 at NHTSANHTSA communication ID: 11018451
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
Source components: ENGINE.
Source record 11018451 at NHTSANHTSA communication ID: 11018293
NHTSA source summary · Original PDF not reviewed by Recallfolio
DVD/Blu-ray Not Syncing Between The Two Rear Screens.
Source components: ELECTRICAL SYSTEM.
Source record 11018293 at NHTSANHTSA communication ID: 11017932
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
Source components: ELECTRICAL SYSTEM.
Source record 11017932 at NHTSANHTSA communication ID: 11018269
NHTSA source summary · Original PDF not reviewed by Recallfolio
" Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
Source components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · FORWARD COLLISION AVOIDANCE: WARNINGS.
Source record 11018269 at NHTSANHTSA communication ID: 11017092
NHTSA source summary · Original PDF not reviewed by Recallfolio
AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
Source components: ELECTRICAL SYSTEM.
Source record 11017092 at NHTSANHTSA communication ID: 11017072
NHTSA source summary · Original PDF not reviewed by Recallfolio
"3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
Source components: SEATS.
Source record 11017072 at NHTSANHTSA communication ID: 11017069
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."
Source components: ELECTRICAL SYSTEM.
Source record 11017069 at NHTSANHTSA communication ID: 11016871
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Radio U29.28 USB Software Update he customer may describe one or more of the following: ● Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. ● Radio reset (Rearview camera functions normally). ● Voice Recognition (VR) inoperable. ● Wireless CarPlay® inoperable. ● Audio sources inoperable. ● Display switches to Nav on VR prompt. ● Vehicle Positioning (Lat/Long) inoperable. ● Surround View Camera inoperable (Rearview camera functions normally). ● Unable to exit FamCam. ● Audio Repetition inoperable. ● Electric vehicle pages inoperable. ● Translated text is incorrect. ● Profile avatar changes in Valet Mode. ● Display does not return to idle mode after call. ● Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). ● FOTA popup won’t dismiss. ● Ambient Lights Setting inoperable. ● Call Status on after all ended Favorites available in valet mode. ● SXMT® Favorites inoperable. ● Tutorial App inoperable. ● Audio Repetition stops during incoming calls. ● Unable to connect second device. ● Unable to exit Seat Comfort popup. ● Call does not end on the Instrument Panel Cluster (IPC). ● Seat Comfort graphic incorrect. ● Headphone button for front passenger display inoperable. ● Schedule update inoperable. ● USB media source inoperable on front passenger display. ● SXMT® inoperable. ● Wireless Android Auto® inoperable. ● Media sources duplicated. ● Audio unmuted at door close. ● Radio freeze (Rearview camera functions normally). ● Radio input lagging. ● Navigation active with no active route. ● Scheduled cabin cooling inoperable. ● Incorrect phone repetition displayed. ● Navigation routing inoperable. ● Unable to exit Electric Vehicle Pages. ● Comfort softkeys incorrect. ● Comfort graphic overlap. ● Unable to change audio sources. ● Audio sources unavailable after profile switch. ● No incoming call popup on Uconnect phone. ● FamCam image in black and white. ● SOS call status banner remains after call ended. ● Press and hold inoperable on comfort temperature slider. ● Setting preferences will not return to default. ● Display input lagging after CarPlay® is connected. ● Changing to unselected audio source. ● Setting preferences not saved on correct profile. ● Translation error in Portuguese. ● Memory seats not saved on correct profile. ● Audio loss. ● Incorrect keyboard in Japanese. ● SXMT® channel art incorrect. ● Rear Seat Entertainment (RSE) audio overlap. ● European Media Source (DAB) available on North America vehicles. ● Black screen (Rearview camera functions normally). ● Unable to delete profile. ● Assist call inoperable. ● Unable to navigate menu with ongoing SOS call. This update also includes the following software enhancements: ● Radio Software stability issues and moving to new U-branch software for core improvement This bulletin involves inspecting the software level and updating the software to U29.28. "
Source components: ELECTRICAL SYSTEM.
Source record 11016871 at NHTSANHTSA communication ID: 11016439
NHTSA source summary · Original PDF not reviewed by Recallfolio
Misfire DTCs, Rough Idle, Valvetrain Noise
Source components: ENGINE.
Source record 11016439 at NHTSANHTSA communication ID: 11016107
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Rattle Noise
Source components: ENGINE.
Source record 11016107 at NHTSANHTSA communication ID: 11016293
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLIQUE - B & C PILLAR
Source components: STRUCTURE:BODY.
Source record 11016293 at NHTSANHTSA communication ID: 11015810
NHTSA source summary · Original PDF not reviewed by Recallfolio
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
Source components: UNKNOWN OR OTHER.
Source record 11015810 at NHTSANHTSA communication ID: 11016133
NHTSA source summary · Original PDF not reviewed by Recallfolio
HORN AND BRACKET - NONE
Source components: UNKNOWN OR OTHER.
Source record 11016133 at NHTSANHTSA communication ID: 11015307
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
Source components: ELECTRICAL SYSTEM.
Source record 11015307 at NHTSANHTSA communication ID: 11015297
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Noise
Source components: ENGINE.
Source record 11015297 at NHTSANHTSA communication ID: 11015065
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
Source components: ENGINE.
Source record 11015065 at NHTSANHTSA communication ID: 11014913
NHTSA source summary · Original PDF not reviewed by Recallfolio
VALVE - FUEL VAPOR
Source components: FUEL/PROPULSION SYSTEM.
Source record 11014913 at NHTSANHTSA communication ID: 11014538
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Box Require Service Message
Source components: ELECTRICAL SYSTEM.
Source record 11014538 at NHTSANHTSA communication ID: 11014528
NHTSA source summary · Original PDF not reviewed by Recallfolio
Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
Source components: ELECTRICAL SYSTEM.
Source record 11014528 at NHTSANHTSA communication ID: 11014520
NHTSA source summary · Original PDF not reviewed by Recallfolio
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: ● Improves vehicle data communication with server for App data management performance.
Source components: ELECTRICAL SYSTEM.
Source record 11014520 at NHTSANHTSA communication ID: 11014408
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Rattle Noise
Source components: ENGINE.
Source record 11014408 at NHTSANHTSA communication ID: 11014375
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle. "
Source components: ENGINE.
Source record 11014375 at NHTSANHTSA communication ID: 11014231
NHTSA source summary · Original PDF not reviewed by Recallfolio
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."
Source components: ENGINE.
Source record 11014231 at NHTSANHTSA communication ID: 11014857
NHTSA source summary · Original PDF not reviewed by Recallfolio
RESERVOIR - COOLANT
Source components: STRUCTURE:BODY.
Source record 11014857 at NHTSANHTSA communication ID: 11013171
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Source components: ELECTRICAL SYSTEM.
Source record 11013171 at NHTSANHTSA communication ID: 11012884
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Latch, Handle And Ajar Additional Service Information.
Source components: STRUCTURE:BODY.
Source record 11012884 at NHTSANHTSA communication ID: 11012824
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM "
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 11012824 at NHTSANHTSA communication ID: 11012777
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Source components: ELECTRICAL SYSTEM.
Source record 11012777 at NHTSANHTSA communication ID: 11012010
NHTSA source summary · Original PDF not reviewed by Recallfolio
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
Source components: UNKNOWN OR OTHER.
Source record 11012010 at NHTSANHTSA communication ID: 11011799
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
Source components: ELECTRICAL SYSTEM.
Source record 11011799 at NHTSANHTSA communication ID: 11011774
NHTSA source summary · Original PDF not reviewed by Recallfolio
Backup Camera Poor Image Quality Inspection
Source components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING.
Source record 11011774 at NHTSANHTSA communication ID: 11010748
NHTSA source summary · Original PDF not reviewed by Recallfolio
Reverse View Camera Inoperative After Recent Repair
Source components: ELECTRICAL SYSTEM.
Source record 11010748 at NHTSANHTSA communication ID: 11010650
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Display Screen Module (DSM) Update to V2023.31.00 Customers may experience the following: ● Intermittent blank screen with audio still functional. (Rearview Camera functions normally). This bulletin involves updating the DSM with the latest available software."
Source components: ELECTRICAL SYSTEM.
Source record 11010650 at NHTSANHTSA communication ID: 11010511
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
Source components: ELECTRICAL SYSTEM · WHEELS.
Source record 11010511 at NHTSANHTSA communication ID: 11010500
NHTSA source summary · Original PDF not reviewed by Recallfolio
"“Forward Collision Warning (FCW) Unavailable Service Required” message or a Service Active Lane Management Warning Light ‘ON'"
Source components: FORWARD COLLISION AVOIDANCE: WARNINGS.
Source record 11010500 at NHTSANHTSA communication ID: 11008911
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● **Android Auto® Voice Recognition (VR) inoperative.** ● Media Tuner delayed. ● **Charge Schedule not accepting updates via phone (RVC Functions Normally).** ● Ambient light inoperative. ● **Instrument Panel Cluster (IPC) map inoperative.** ● Media widget blank. ● Navigation map black. ● Off road pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed **(Apple® CarPlay® only)**. ● **Radio display switches from the Media page to the Home page (RVC Functions Normally).** ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets are missing. ● New User Profile does not load. ● Display returns to the wrong page after the View ""Camera Event"" button is selected by customer in the ""Camera View Pages"" (RVC Functions Normally). This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.28 or U33.9 to U33.43. NOTE: The Estimated National launch date is August 31, 2024."
Source components: ELECTRICAL SYSTEM.
Source record 11008911 at NHTSANHTSA communication ID: 11009570
NHTSA source summary · Original PDF not reviewed by Recallfolio
SWITCH AND BEZEL - FRONT DOOR
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11009570 at NHTSANHTSA communication ID: 11009559
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE - INVERTER
Source components: UNKNOWN OR OTHER.
Source record 11009559 at NHTSANHTSA communication ID: 11007714
NHTSA source summary · Original PDF not reviewed by Recallfolio
"After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime"
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11007714 at NHTSANHTSA communication ID: 11006965
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). "
Source components: WHEELS.
Source record 11006965 at NHTSANHTSA communication ID: 11006275
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto Voice Recognition inoperative. ● Media Tuner delayed. ● Charge Schedule HMI (RVC Functions Normally). ● Ambient Light inoperative. ● Map in Cluster inoperative. ● Media Widget blank. ● Navigation Map black. ● Off road pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● HU switches from Media Page to Home Page (RVC Functions Normally). ● Ghost Touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New user profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"" (RVC Functions Normally). This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.28 or U33.9 to U33.43. NOTE: The Estimated National launch date is August 31, 2024."
Source components: ELECTRICAL SYSTEM.
Source record 11006275 at NHTSANHTSA communication ID: 11005525
NHTSA source summary · Original PDF not reviewed by Recallfolio
Liftgate Inoperative And Or Intermittently Will Not Open Or Close.
Source components: STRUCTURE:BODY.
Source record 11005525 at NHTSANHTSA communication ID: 11005326
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: ● Left power sliding door inoperable. ● Right power sliding door inoperable. This bulletin involves updating the PDSM with the latest available software."
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11005326 at NHTSANHTSA communication ID: 11005320
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Source components: STRUCTURE:BODY.
Source record 11005320 at NHTSANHTSA communication ID: 11005009
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Radio Over The Air Update to U29.28 Software Version Customers may experience one or more of the following: ● Blank Phone widget displayed. ● Radio freeze after reverse event (Rearview Camera (RVC) functions normally). ● Blank hybrid screen. ● Screen off at start up (RVC functions normally). ● Radio restart before sleep after switching between different USBs. ● Pop up error ""setting not saved"" occurring when attempting to enable Geolocation (Privacy Mode Off). ● Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received From Radio. ● During FOTA scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Switching profiles with slow response. ● Slow response switching between camera views. ● Black radio screen (RVC functions normally). ● Rear seat reminder alert unavailable. ● Wi-Fi software update pop-up is being triggered in non-connected vehicles. ● Switching to Android menu, display screen blinks on green color. ● Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from **T25.50 or T27.39** to U29.28. NOTE: The national launch for the FOTA is expected to begin **July 29, 2024.**"
Source components: ELECTRICAL SYSTEM.
Source record 11005009 at NHTSANHTSA communication ID: 11004343
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Door Control Module Rear Sliding door inop or Rear windows does not function at 100%. Check DTCs in DCM and check the component they are pointing to, depending on the case follow the procedure below: If there are DTCs related with power sliding door switch, sliding door latch or handle follow the next procedure: - The sliding door should be put into manual operation mode. If the door still opens and closes manually, door modules should be reset, if the DTC's don't go stored or door/body module resets have not solved the issue, then replace the latch. If in manual operation mode the door does not open, replace the latch. In the case of window inoperation, follow the next procedure: - Check wiring between motor and Door Control module, if it is in good state, check motor, and if needed replace it. If wiring is well seated, and the motor is in good state, reset module and perform window calibration, if DTCs don't go stored or the window continue not working, replace the Door Control Module.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11004343 at NHTSANHTSA communication ID: 11004838
NHTSA source summary · Original PDF not reviewed by Recallfolio
2 nd Row Seat Does Not Fold Using Easy Entry Handle.
Source components: SEATS.
Source record 11004838 at NHTSANHTSA communication ID: 11002809
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Video Routing Module (VRM) System Updates Customers may comment on the following: ● Rear seat entertainment screens are blank. ● VRM not turning on during ignition cycle. This bulletin involves updating the VRM with the latest available software."
Source components: ELECTRICAL SYSTEM.
Source record 11002809 at NHTSANHTSA communication ID: 11002752
NHTSA source summary · Original PDF not reviewed by Recallfolio
MOTOR - BLOWER WITH WHEEL
Source components: UNKNOWN OR OTHER.
Source record 11002752 at NHTSANHTSA communication ID: 11002761
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present. "
Source components: ENGINE.
Source record 11002761 at NHTSANHTSA communication ID: 11002828
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 11002828 at NHTSANHTSA communication ID: 11001756
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Source components: ELECTRICAL SYSTEM.
Source record 11001756 at NHTSANHTSA communication ID: 11001466
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11001466 at NHTSANHTSA communication ID: 11001459
NHTSA source summary · Original PDF not reviewed by Recallfolio
Suspected Engine Coolant Leak
Source components: ENGINE.
Source record 11001459 at NHTSANHTSA communication ID: 11000611
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE - TELEMATICS
Source components: ELECTRICAL SYSTEM.
Source record 11000611 at NHTSANHTSA communication ID: 11001004
NHTSA source summary · Original PDF not reviewed by Recallfolio
Front Camera Inoperative or Flickering Complaints, Radio Display Blue Or Blank When Front View Selected
Source components: UNKNOWN OR OTHER.
Source record 11001004 at NHTSANHTSA communication ID: 11000926
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Sliding Door Will Not Power Open And/Or Close Automatically.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11000926 at NHTSANHTSA communication ID: 11000905
NHTSA source summary · Original PDF not reviewed by Recallfolio
" Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)"
Source components: ELECTRICAL SYSTEM.
Source record 11000905 at NHTSANHTSA communication ID: 11000798
NHTSA source summary · Original PDF not reviewed by Recallfolio
"3rd row headrest There is a GIMs (NCAENGCHR24005807) for an issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
Source components: SEATS.
Source record 11000798 at NHTSANHTSA communication ID: 11001230
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 and 4.36 to 4.37 Improving app connectivity. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 4.34 and 4.36 to 4.37. NOTE: National launch for this FOTA update is expected to begin May 31, 2024 for RU, WD and June 30, 2023 for MP."
Source components: ELECTRICAL SYSTEM.
Source record 11001230 at NHTSANHTSA communication ID: 11001200
NHTSA source summary · Original PDF not reviewed by Recallfolio
"3rd Row Seat Headrest Will Not Stay Up On 60% Seat."
Source components: SEATS.
Source record 11001200 at NHTSANHTSA communication ID: 11000169
NHTSA source summary · Original PDF not reviewed by Recallfolio
BRUSH - VACUUM
Source components: UNKNOWN OR OTHER.
Source record 11000169 at NHTSANHTSA communication ID: 11001198
NHTSA source summary · Original PDF not reviewed by Recallfolio
Suspected Engine Coolant Leak
Source components: ENGINE.
Source record 11001198 at NHTSANHTSA communication ID: 11000861
NHTSA source summary · Original PDF not reviewed by Recallfolio
HCP Stuck In Plant Mode. Red Wrench Light On, Electric Drive Modes Disabled
Source components: ELECTRICAL SYSTEM.
Source record 11000861 at NHTSANHTSA communication ID: 11000195
NHTSA source summary · Original PDF not reviewed by Recallfolio
"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
Source components: ENGINE.
Source record 11000195 at NHTSANHTSA communication ID: 10251801
NHTSA source summary · Original PDF not reviewed by Recallfolio
Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
Source components: ELECTRICAL SYSTEM.
Source record 10251801 at NHTSANHTSA communication ID: 10251794
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
Source components: VISIBILITY/WIPER.
Source record 10251794 at NHTSANHTSA communication ID: 10251767
NHTSA source summary · Original PDF not reviewed by Recallfolio
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
Source components: EQUIPMENT:ELECTRICAL.
Source record 10251767 at NHTSANHTSA communication ID: 10251848
NHTSA source summary · Original PDF not reviewed by Recallfolio
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10251848 at NHTSANHTSA communication ID: 10251783
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10251783 at NHTSANHTSA communication ID: 10251822
NHTSA source summary · Original PDF not reviewed by Recallfolio
Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10251822 at NHTSANHTSA communication ID: 10251802
NHTSA source summary · Original PDF not reviewed by Recallfolio
International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)
Source components: POWER TRAIN.
Source record 10251802 at NHTSANHTSA communication ID: 10248903
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Navigation Displays Message ?No Maps Available?
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10248903 at NHTSANHTSA communication ID: 10248901
NHTSA source summary · Original PDF not reviewed by Recallfolio
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER.
Source record 10248901 at NHTSANHTSA communication ID: 10248946
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition inoperable. Wireless CarPlay® inoperable.Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). FOTA popup won?t dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM® Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM® inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10248946 at NHTSANHTSA communication ID: 10248881
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Only Runs in Gas Mode, Will Not Go into Electric Mode with or Without the MIL Lamp On
Source components: FUEL SYSTEM, GASOLINE.
Source record 10248881 at NHTSANHTSA communication ID: 10248848
NHTSA source summary · Original PDF not reviewed by Recallfolio
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT.
Source record 10248848 at NHTSANHTSA communication ID: 10248877
NHTSA source summary · Original PDF not reviewed by Recallfolio
Verifying Camshaft Diagnosis
Source components: POWER TRAIN.
Source record 10248877 at NHTSANHTSA communication ID: 10248872
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audio Muted During A CarPlay Or Android Auto Phone Call
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.
Source record 10248872 at NHTSANHTSA communication ID: 10248966
NHTSA source summary · Original PDF not reviewed by Recallfolio
PSU Oil Pump Assy
Source components: ENGINE AND ENGINE COOLING.
Source record 10248966 at NHTSANHTSA communication ID: 10248845
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.
Source components: ENGINE AND ENGINE COOLING.
Source record 10248845 at NHTSANHTSA communication ID: 10248861
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect 5 Voice Recognition Options
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.
Source record 10248861 at NHTSANHTSA communication ID: 10248854
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Check Charge Cable" Message Appears on Cluster
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10248854 at NHTSANHTSA communication ID: 10247411
NHTSA source summary · Original PDF not reviewed by Recallfolio
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include : HVAC-R, Radio, Amplifier (AMP) & Premium, HVAC, ORC, LBSS, RBSS, PCM, EPS, MSMP, AHLM, PTS/PAM, ICS, ESM, RF Hub, RCCC, MSMD, ANC, PLGM, PSDML, DMRL, DMRR, PSDMR, TBM, PDM(DMFL/R), DDM(DMFL/R), DTCM, OCM, ACC, FFCM, DSM, CVPM, VRM, SCCM, FSM, CSWM. *Ensure to check all the wiring harness connected to BCM with Other Modules are proper. *Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. *Clear the codes and check to see if any active DTC's return for U0140 n *If still DTCs U0140 presents then contact Engineering Expert:FCA Redacted Content
Source components: ELECTRICAL SYSTEM · STRUCTURE.
Source record 10247411 at NHTSANHTSA communication ID: 10247447
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10247447 at NHTSANHTSA communication ID: 10247444
NHTSA source summary · Original PDF not reviewed by Recallfolio
SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
Source components: BACK OVER PREVENTION.
Source record 10247444 at NHTSANHTSA communication ID: 10247435
NHTSA source summary · Original PDF not reviewed by Recallfolio
Humming Noise Through Speakers While Vehicle Is Off
Source components: BACK OVER PREVENTION.
Source record 10247435 at NHTSANHTSA communication ID: 10248575
NHTSA source summary · Original PDF not reviewed by Recallfolio
Water Leak At Upper D-pillar Or Liftgate Area
Source components: STRUCTURE · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10248575 at NHTSANHTSA communication ID: 10244414
NHTSA source summary · Original PDF not reviewed by Recallfolio
Water Leak At Upper D-pillar Or Liftgate Area
Source components: STRUCTURE.
Source record 10244414 at NHTSANHTSA communication ID: 10248516
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.
Source record 10248516 at NHTSANHTSA communication ID: 10248512
NHTSA source summary · Original PDF not reviewed by Recallfolio
SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:DOOR.
Source record 10248512 at NHTSANHTSA communication ID: 10244356
NHTSA source summary · Original PDF not reviewed by Recallfolio
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Source components: SUSPENSION.
Source record 10244356 at NHTSANHTSA communication ID: 10244355
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.
Source record 10244355 at NHTSANHTSA communication ID: 10244351
NHTSA source summary · Original PDF not reviewed by Recallfolio
SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:DOOR.
Source record 10244351 at NHTSANHTSA communication ID: 10248570
NHTSA source summary · Original PDF not reviewed by Recallfolio
2nd Row Center Seat Lazy Or Slow When Folding.
Source components: SEATS.
Source record 10248570 at NHTSANHTSA communication ID: 10248509
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Source components: ELECTRICAL SYSTEM.
Source record 10248509 at NHTSANHTSA communication ID: 10244348
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10244348 at NHTSANHTSA communication ID: 10248556
NHTSA source summary · Original PDF not reviewed by Recallfolio
Wireless Qi Charger Not Charging
Source components: ELECTRICAL SYSTEM.
Source record 10248556 at NHTSA