16NA158
NHTSA communication ID: 10139095
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin describes the Dealer special tool loan program process.
Source components: EQUIPMENT.
Source record 10139095 at NHTSAThe manufacturer’s record · Page 5 of 14
2009 Chevrolet SUBURBAN
Manufacturer communications & TSBs.Page 5
Original record summaries, dates and identifiers for this model-year. Records 401–500 of 1,355, ordered newest first. Dated records on this page: Nov 2, 2016–Nov 22, 2017.
Back to 2009 Chevrolet SUBURBAN problems & recallsRead the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
040730013D
NHTSA communication ID: 10139089
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
Source components: ENGINE · EQUIPMENT · POWER TRAIN.
Source record 10139089 at NHTSA15NA082
NHTSA communication ID: 10139092
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps.
Source components: EQUIPMENT · STEERING.
Source record 10139092 at NHTSAPIT4261E
NHTSA communication ID: 10125131
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
Source components: TIRES.
Source record 10125131 at NHTSAPIT4730B
NHTSA communication ID: 10125126
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication a diagnostic tip if the high speed lan bus is shorted to ground, which can cause the BCM to appear off line.
Source components: ELECTRICAL SYSTEM.
Source record 10125126 at NHTSA17NA346
NHTSA communication ID: 10139118
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
Source components: EQUIPMENT.
Source record 10139118 at NHTSA070604019F
NHTSA communication ID: 10139090
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10139090 at NHTSAPIC3100F
NHTSA communication ID: 10125106
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10125106 at NHTSAPIT3946B
NHTSA communication ID: 10123284
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing Hardman Double Bubble Epoxy part number 04001.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10123284 at NHTSA150089005A
NHTSA communication ID: 10134594
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
Source components: ENGINE · EQUIPMENT.
Source record 10134594 at NHTSA070849020M
NHTSA communication ID: 10134621
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
Source components: EQUIPMENT.
Source record 10134621 at NHTSAPIC5650C
NHTSA communication ID: 10123252
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10123252 at NHTSA150089004B
NHTSA communication ID: 10134593
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: EQUIPMENT.
Source record 10134593 at NHTSAPIT5353B
NHTSA communication ID: 10123222
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10123222 at NHTSA150089005A
NHTSA communication ID: 10190338
NHTSA source summary · Original PDF not reviewed by Recallfolio
Essential Tools that Include Consumable Parts (U.S. Only)
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10190338 at NHTSA150089004B
NHTSA communication ID: 10190337
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
Source components: SUSPENSION:FRONT:MACPHERSON STRUT · SUSPENSION:FRONT:SHOCK ABSORBER · SUSPENSION:REAR:SHOCK ABSORBER.
Source record 10190337 at NHTSA070849020M
NHTSA communication ID: 10190320
NHTSA source summary · Original PDF not reviewed by Recallfolio
IPC Odometer Programming Method Quick Reference Guide
Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10190320 at NHTSAPIT5236K
NHTSA communication ID: 10157041
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10157041 at NHTSA030603004V
NHTSA communication ID: 10159570
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10159570 at NHTSAPIT5074K
NHTSA communication ID: 10157020
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10157020 at NHTSAPIP4723C
NHTSA communication ID: 10157018
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · FUEL SYSTEM, GASOLINE · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10157018 at NHTSAPIT5403D
NHTSA communication ID: 10157012
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION.
Source record 10157012 at NHTSAPIT4322H
NHTSA communication ID: 10157009
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
Source components: ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC).
Source record 10157009 at NHTSA100089005G
NHTSA communication ID: 10159575
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10159575 at NHTSA040601029I
NHTSA communication ID: 10159572
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the importance of maintaining the vehicle.
Source components: EQUIPMENT.
Source record 10159572 at NHTSAPIT5389E
NHTSA communication ID: 10156999
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10156999 at NHTSAPIT3099Q
NHTSA communication ID: 10156990
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10156990 at NHTSA030604017L
NHTSA communication ID: 10159571
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Informational Bulletin provides information on availability of Diesel Fuel additives.
Source components: FUEL SYSTEM, DIESEL.
Source record 10159571 at NHTSA13-08-116-001C
NHTSA communication ID: 10140298
NHTSA source summary · Original PDF not reviewed by Recallfolio
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10140298 at NHTSAPIP5163C
NHTSA communication ID: 10137727
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
Source components: ENGINE.
Source record 10137727 at NHTSAPIC5932B
NHTSA communication ID: 10137705
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10137705 at NHTSA04-00-89-015Q
NHTSA communication ID: 10140296
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on required operating procedures.
Source components: EQUIPMENT.
Source record 10140296 at NHTSA08-08-44-029H
NHTSA communication ID: 10140297
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
Source components: EQUIPMENT.
Source record 10140297 at NHTSA17-NA-170
NHTSA communication ID: 10126081
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126081 at NHTSA17-NA-244
NHTSA communication ID: 10126113
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10126113 at NHTSA04-00-89-015P
NHTSA communication ID: 10126065
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on required operating procedures.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126065 at NHTSAPIT5564A
NHTSA communication ID: 10114060
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.
Source components: ELECTRICAL SYSTEM.
Source record 10114060 at NHTSAPIC5588D
NHTSA communication ID: 10118256
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10118256 at NHTSAPIT3099P
NHTSA communication ID: 10118233
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118233 at NHTSA17-NA-170
NHTSA communication ID: 10137665
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
Source components: EQUIPMENT.
Source record 10137665 at NHTSA16-NA-383
NHTSA communication ID: 10137635
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10137635 at NHTSA03-00-89-006N
NHTSA communication ID: 10137602
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
Source components: EQUIPMENT.
Source record 10137602 at NHTSA04-00-89-015O
NHTSA communication ID: 10137603
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on required operating procedures.
Source components: EQUIPMENT.
Source record 10137603 at NHTSA17-NA-126
NHTSA communication ID: 10114027
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
Source components: WHEELS:LUGS/NUTS/BOLTS/STUDS.
Source record 10114027 at NHTSAPI0281F
NHTSA communication ID: 10114048
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114048 at NHTSA10-08-110-001F
NHTSA communication ID: 10113977
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on proper use of floor mats.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113977 at NHTSA03-06-03-004U
NHTSA communication ID: 10113976
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10113976 at NHTSAPIP4112R
NHTSA communication ID: 10138174
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
Source components: ENGINE · EQUIPMENT · POWER TRAIN.
Source record 10138174 at NHTSA15-08-73-001A
NHTSA communication ID: 10138020
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10138020 at NHTSA15-08-44-001I
NHTSA communication ID: 10138019
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10138019 at NHTSAPI0671A
NHTSA communication ID: 10138087
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
Source components: STEERING.
Source record 10138087 at NHTSA17-NA-073
NHTSA communication ID: 10138060
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138060 at NHTSA16-NA-109
NHTSA communication ID: 10138025
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Source components: STEERING.
Source record 10138025 at NHTSA17-NA-067
NHTSA communication ID: 10138054
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
Source components: ELECTRICAL SYSTEM.
Source record 10138054 at NHTSA06-08-47-001M
NHTSA communication ID: 10138014
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138014 at NHTSA10-00-89-006F
NHTSA communication ID: 10116589
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers how to submit a product information report.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116589 at NHTSA03-06-04-017K
NHTSA communication ID: 10116586
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Informational Bulletin provides information on availability of Diesel Fuel additives.
Source components: ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER.
Source record 10116586 at NHTSAPIT5389C
NHTSA communication ID: 10113456
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113456 at NHTSA07-07-30-010D
NHTSA communication ID: 10116588
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10116588 at NHTSAPIC4935F
NHTSA communication ID: 10113454
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113454 at NHTSAGCUS-3-854
NHTSA communication ID: 10113387
NHTSA source summary · Original PDF not reviewed by Recallfolio
14648A - Customer Satisfaction. Certain vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. If the vehicle?s OnStar module contains this condition, the OnStar green telltale light will be illuminated even when the vehicle is off. This condition can drain the vehicle?s battery if the vehicle is not started for approximately four days. The condition may also render the OnStar system inoperative, which would disable all OnStar services, including automatic crash response and emergency roadside services. This condition can occur even if the vehicle is not actively subscribed to OnStar. Dealers are to remove the fuse for the OnStar module to reset it.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113387 at NHTSAPIP4723B
NHTSA communication ID: 10113443
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113443 at NHTSAPIC4801H
NHTSA communication ID: 10113437
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113437 at NHTSAPIC3278G
NHTSA communication ID: 10113436
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Source components: ELECTRICAL SYSTEM:SOFTWARE · STEERING.
Source record 10113436 at NHTSAGCUS-3-848
NHTSA communication ID: 10113383
NHTSA source summary · Original PDF not reviewed by Recallfolio
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113383 at NHTSAPIC5588C
NHTSA communication ID: 10113427
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113427 at NHTSA02-00-89-002Q
NHTSA communication ID: 10116585
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116585 at NHTSAPIP5029H
NHTSA communication ID: 10113418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
Source components: ENGINE.
Source record 10113418 at NHTSAPIP5338A
NHTSA communication ID: 10113416
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
Source components: EQUIPMENT.
Source record 10113416 at NHTSAPIT5049C
NHTSA communication ID: 10113415
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
Source components: SUSPENSION:FRONT.
Source record 10113415 at NHTSA16-NA-109
NHTSA communication ID: 10116596
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Source components: STEERING.
Source record 10116596 at NHTSAPIT3665E
NHTSA communication ID: 10113364
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Source components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES.
Source record 10113364 at NHTSA15-NA-017
NHTSA communication ID: 10116540
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116540 at NHTSA08-03-10-006F
NHTSA communication ID: 10116537
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
Source components: TIRES.
Source record 10116537 at NHTSA03-08-46-004S
NHTSA communication ID: 10116534
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10116534 at NHTSAPIT4733K
NHTSA communication ID: 10113328
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113328 at NHTSAPIP3119N
NHTSA communication ID: 10113325
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · POWER TRAIN.
Source record 10113325 at NHTSAPIC5759B
NHTSA communication ID: 10113321
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113321 at NHTSA99-00-89-019O
NHTSA communication ID: 10116574
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116574 at NHTSAPIT5236J
NHTSA communication ID: 10113318
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113318 at NHTSA07-08-49-020L
NHTSA communication ID: 10116536
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
Source components: ELECTRICAL SYSTEM.
Source record 10116536 at NHTSAPIT4163F
NHTSA communication ID: 10113287
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that only have audio from the front left speaker after replacing the amplifier. Technician should program the amplifier using Tis-2-Web using Service Programming System with the latest calibrations.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113287 at NHTSAPIP4138P
NHTSA communication ID: 10111737
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE.
Source record 10111737 at NHTSAPIP4828C
NHTSA communication ID: 10111736
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a rough idle and/or momentary lack of power after cold starting the engine and immediately placing the transmission in gear. Technician should follow published Service Information diagnostics first. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
Source components: ENGINE · POWER TRAIN.
Source record 10111736 at NHTSA08-08-44-015H
NHTSA communication ID: 10111744
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111744 at NHTSA99-00-89-019N
NHTSA communication ID: 10111779
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111779 at NHTSAPIC5492E
NHTSA communication ID: 10111715
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM.
Source record 10111715 at NHTSA05-03-08-002H
NHTSA communication ID: 10111743
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
Source components: SUSPENSION:FRONT:SHOCK ABSORBER.
Source record 10111743 at NHTSA02-00-89-002P
NHTSA communication ID: 10111741
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111741 at NHTSA05-00-89-055F
NHTSA communication ID: 10111742
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111742 at NHTSAPIT3099N
NHTSA communication ID: 10114842
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114842 at NHTSA08-09-41-002H
NHTSA communication ID: 10137623
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)
Source components: AIR BAGS · EQUIPMENT:ELECTRICAL.
Source record 10137623 at NHTSAPIP5163B
NHTSA communication ID: 10114831
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY · FUEL SYSTEM, GASOLINE.
Source record 10114831 at NHTSA11-00-89-004B
NHTSA communication ID: 10137624
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
Source components: EQUIPMENT.
Source record 10137624 at NHTSA06-08-64-001D
NHTSA communication ID: 10137622
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
Source components: STRUCTURE:BODY:DOOR · VISIBILITY:GLASS, SIDE/REAR.
Source record 10137622 at NHTSA00-03-10-003V
NHTSA communication ID: 10137615
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · TIRES.
Source record 10137615 at NHTSAPIT5389B
NHTSA communication ID: 10114824
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM.
Source record 10114824 at NHTSA04-06-04-051E
NHTSA communication ID: 10137621
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10137621 at NHTSA04-06-04-051D
NHTSA communication ID: 10137620
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
Source components: EQUIPMENT.
Source record 10137620 at NHTSA03-06-04-017K
NHTSA communication ID: 10137619
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Informational Bulletin provides information on availability of Diesel Fuel additives.
Source components: EQUIPMENT · FUEL SYSTEM, DIESEL.
Source record 10137619 at NHTSA