The manufacturer’s record · Page 12 of 17
Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,657, ordered newest first. Dated records on this page: Sep 30, 2015–Feb 12, 2016.
Back to 2015 Chevrolet IMPALA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10116890
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
Source components: EXTERIOR LIGHTING:BACK UP LIGHTS · EXTERIOR LIGHTING:BRAKE LIGHTS · EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10116890 at NHTSANHTSA communication ID: 10116888
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116888 at NHTSANHTSA communication ID: 10116886
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
Source components: AIR BAGS · AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION.
Source record 10116886 at NHTSANHTSA communication ID: 10096026
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
Source components: EQUIPMENT.
Source record 10096026 at NHTSANHTSA communication ID: 10116878
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10116878 at NHTSANHTSA communication ID: 10116877
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the sunroof window motor for vehicles with the condition of sunroof or sunshade inoperatice and DTC U151B
Source components: VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10116877 at NHTSANHTSA communication ID: 10116874
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10116874 at NHTSANHTSA communication ID: 10096184
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT.
Source record 10096184 at NHTSANHTSA communication ID: 10116872
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on how to remove door trim panles and replace chime speaker pigtail connectors for vehicles with the condition of intermittent loss of chime from speaker
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116872 at NHTSANHTSA communication ID: 10116871
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116871 at NHTSANHTSA communication ID: 10114378
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.
Source components: ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114378 at NHTSANHTSA communication ID: 10116863
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116863 at NHTSANHTSA communication ID: 10116862
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides Diagnostic Tips for Stop/Start and AutoStop Operation on vehicles that have a conditon of AutoStop mode not engaging and vehicle automaticlly restarts during a autostop event
Source components: ELECTRICAL SYSTEM:STARTER ASSEMBLY · ENGINE AND ENGINE COOLING.
Source record 10116862 at NHTSANHTSA communication ID: 10112303
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to retorque a ground to correct a condition of vehicle will not start with theft deterrent message displayed and DTC P0513 set
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
Source record 10112303 at NHTSANHTSA communication ID: 10112302
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
Source components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION · SEATS · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10112302 at NHTSANHTSA communication ID: 10112299
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10112299 at NHTSANHTSA communication ID: 10252174
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Inoperative with No Communication and DTC U0184
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10252174 at NHTSANHTSA communication ID: 10114355
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
Source components: ENGINE AND ENGINE COOLING.
Source record 10114355 at NHTSANHTSA communication ID: 10095197
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE OIL MIXED IN WITH THE ENGINE COOLANT. TECHNICIAN WILL NEED TO INSPECT THE OIL COOLER IF EQUIPPED FOR POSSIBLE LEAKING INTO THE COOLING SYSTEM THROUGH THE RADIATOR. IF NO ISSUE FOUND REPLACE THE ENGINE AS WELL AS ALL RUBBER COOLANT HOSES.
Source components: ENGINE.
Source record 10095197 at NHTSANHTSA communication ID: 10112277
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10112277 at NHTSANHTSA communication ID: 10075743
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10075743 at NHTSANHTSA communication ID: 10112272
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
Source components: ENGINE.
Source record 10112272 at NHTSANHTSA communication ID: 10246963
NHTSA source summary · Original PDF not reviewed by Recallfolio
Changing Turn-By-Turn Voice Response To Metric Or English Units
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10246963 at NHTSANHTSA communication ID: 10112269
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the power steering fluid cooling pipe and engine oil cooling pipe for concerns of power steering lines or engine oil lines leaking due to rubbing
Source components: ENGINE · STEERING · STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS · STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID.
Source record 10112269 at NHTSANHTSA communication ID: 10112264
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
Source components: STRUCTURE:BODY.
Source record 10112264 at NHTSANHTSA communication ID: 10246997
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ambient Temperature Sensor Reads High on HVAC Data Lists.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10246997 at NHTSANHTSA communication ID: 10079701
NHTSA source summary · Original PDF not reviewed by Recallfolio
14588C - SPECIAL COVERAGE (REVISED LABOR TIME). POLICE PATROL VEHICLES, IDLING THE ENGINE FOR EXTENDED PERIODS OF TIME CAN PREMATURELY WEAR THE ENGINE-COOLING-FAN MOTOR. IN THIS CONDITION, THE MOTOR MAY FAIL TO OPERATE OR OPERATE NOISILY. THIS CONDITION CAN ALSO DAMAGE MOTOR-CONTROL RELAYS IN THE VEHICLES UNDERHOOD BUSSED ELECTRICAL CENTER (UBEC). IF CONDITION OCCURS WITHIN STATED SPECIAL COVERAGE TERMS, DEALERS ARE TO DIAGNOSE AND REPLACE FAN MOTORS PER PI1384 REGARDING THE SEMI-ANNUAL PREVENTATIVE MAINTENANCE CHECK FOR POLICE VEHICLE COOLING FANS
Source components: ENGINE.
Source record 10079701 at NHTSANHTSA communication ID: 10112261
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information regarding Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10112261 at NHTSANHTSA communication ID: 10250067
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infotainment System Will Not Return to Media After Bluetooth Call Ends
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10250067 at NHTSANHTSA communication ID: 10250063
NHTSA source summary · Original PDF not reviewed by Recallfolio
Notchy or Stick/Slip Feeling in Steering Wheel Near the Center Position
Source components: STEERING · WHEELS.
Source record 10250063 at NHTSANHTSA communication ID: 10250051
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Steering Cooling Lines and/or Engine Oil Cooler Line
Source components: STEERING.
Source record 10250051 at NHTSANHTSA communication ID: 10247221
NHTSA source summary · Original PDF not reviewed by Recallfolio
On some 2011-2015 model year Chevrolet Caprice and 2012-2016 model year Chevrolet Impala police patrol vehicles, idling the engine for extended periods of time can prematurely wear the engine-cooling-fan motor. In this condition, the motor may fail to operate or operate noisily. This condition can also damage motor-control relays in the underhood bussed electrical center (UBEC).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10247221 at NHTSANHTSA communication ID: 10246550
NHTSA source summary · Original PDF not reviewed by Recallfolio
Notchy or Stick/Slip Feeling in Steering Wheel Near the Center Position
Source components: STEERING.
Source record 10246550 at NHTSANHTSA communication ID: 10246538
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Steering Cooling Lines and/or Engine Oil Cooler Line
Source components: ENGINE AND ENGINE COOLING · STEERING.
Source record 10246538 at NHTSANHTSA communication ID: 10115003
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
Source components: ENGINE AND ENGINE COOLING.
Source record 10115003 at NHTSANHTSA communication ID: 10252155
NHTSA source summary · Original PDF not reviewed by Recallfolio
CD Player Inoperative.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10252155 at NHTSANHTSA communication ID: 10114989
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician how to diagnose vehicles with the CD player inoperative. If this concern is encountered, cycle the CD player fuse and re-evaluate the concern. If the concern is no longer present, replace the CD player. When the CD player is still found to be inoperative after cycling the fuse follow Service Information diagnostics.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114989 at NHTSANHTSA communication ID: 10114988
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about vehicles that may have a inoperative radio with Diagnostic Trouble Code U0184 set in modules and unable to communicate with the radio using the scan tool. Technician should remove power from the radio. If the radio starts working with a power cycle advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. After the power cycle and the radio is still inoperative record the radio power and ground readings and the voltage on the low speed data line.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114988 at NHTSANHTSA communication ID: 10114977
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10114977 at NHTSANHTSA communication ID: 10114954
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY.
Source record 10114954 at NHTSANHTSA communication ID: 10201128
NHTSA source summary · Original PDF not reviewed by Recallfolio
Malfunction Indicator Lamp (MIL) Illuminated with DTCs P2096 and/or P0621 Set
Source components: ENGINE · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE.
Source record 10201128 at NHTSANHTSA communication ID: 10201125
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Inside Rear view Mirror and Camera Loose
Source components: BACK OVER PREVENTION · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA · VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR.
Source record 10201125 at NHTSANHTSA communication ID: 10201115
NHTSA source summary · Original PDF not reviewed by Recallfolio
OnStar Voice Fallback Number Update
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · EQUIPMENT:ELECTRICAL.
Source record 10201115 at NHTSANHTSA communication ID: 10201098
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10201098 at NHTSANHTSA communication ID: 10190535
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.
Source components: ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR · VISIBILITY:REARVIEW MIRRORS/DEVICES.
Source record 10190535 at NHTSANHTSA communication ID: 10190504
NHTSA source summary · Original PDF not reviewed by Recallfolio
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10190504 at NHTSANHTSA communication ID: 10190503
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10190503 at NHTSANHTSA communication ID: 10114939
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10114939 at NHTSANHTSA communication ID: 10137258
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
Source components: EQUIPMENT.
Source record 10137258 at NHTSANHTSA communication ID: 10115143
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10115143 at NHTSANHTSA communication ID: 10137255
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
Source components: TIRES · TIRES:BEAD · TIRES:TREAD/BELT · WHEELS:RIM.
Source record 10137255 at NHTSANHTSA communication ID: 10115138
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION.
Source record 10115138 at NHTSANHTSA communication ID: 10137251
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of poor A/C performance and/or blows warm on vehicle deceleration.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10137251 at NHTSANHTSA communication ID: 10115133
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a no start or multiple messages on the Driver Information Center during cold weather. Technician will need to check the Vehicle Communication Interface Module label for Assembled in China. If the date is between 7/18/2014 and 8/3/2014, record the Station Identifier from the label and call General Motors Technical Assistance Center referencing this Preliminary Information for further assistance.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10115133 at NHTSANHTSA communication ID: 10115129
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10115129 at NHTSANHTSA communication ID: 10115128
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115128 at NHTSANHTSA communication ID: 10075740
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure.
Source components: ENGINE.
Source record 10075740 at NHTSANHTSA communication ID: 10137248
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES · VISIBILITY:WINDSHIELD.
Source record 10137248 at NHTSANHTSA communication ID: 10115125
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10115125 at NHTSANHTSA communication ID: 10137245
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:ELECTRICAL.
Source record 10137245 at NHTSANHTSA communication ID: 10137244
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern the CNG fill receptacle dust cap tether is prematurely wearing. The premature wear can be described as being cracked, weather checked or broken.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP.
Source record 10137244 at NHTSANHTSA communication ID: 10137237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10137237 at NHTSANHTSA communication ID: 10137231
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of front seat lateral movement, clunk, squeak, click noise or shift while cornering.
Source components: SEATS.
Source record 10137231 at NHTSANHTSA communication ID: 10115108
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10115108 at NHTSANHTSA communication ID: 10137225
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10137225 at NHTSANHTSA communication ID: 10137223
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure for installing fan guards on both driver and passenger seat cooling fans due to the ventilation fans coming into contact with the seat cushion pad causing a noise when in use.
Source components: SEATS.
Source record 10137223 at NHTSANHTSA communication ID: 10115095
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10115095 at NHTSANHTSA communication ID: 10115093
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a customer?s request to remove or disable the Bi-Fuel Compressed Natural Gas system. General Motors does not condone the removal of the original equipped Compressed Natural Gas systems.
Source components: FUEL SYSTEM, OTHER.
Source record 10115093 at NHTSANHTSA communication ID: 10089562
NHTSA source summary · Original PDF not reviewed by Recallfolio
14588B - SPECIAL COVERAGE (REVISED TO ADD 2016 MY CHEVROLET IMPALA). ON SOME POLICE PATROL VEHICLES, IDLING THE ENGINE FOR EXTENDED PERIODS OF TIME CAN PREMATURELY WEAR THE ENGINE-COOLING-FAN MOTOR. IN THIS CONDITION, THE MOTOR MAY FAIL TO OPERATE OR OPERATE NOISILY. THIS CONDITION CAN ALSO DAMAGE MOTOR-CONTROL RELAYS IN THE VEHICLES UNDERHOOD BUSSED ELECTRICAL CENTER (UBEC). DEALERS ARE TO DIAGNOSE AND REPLACE FAN MOTORS PER PI1384 REGARDING THE SEMI-ANNUAL PREVENTATIVE MAINTENANCE CHECK FOR POLICE VEHICLE COOLING FANS.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN.
Source record 10089562 at NHTSANHTSA communication ID: 10126403
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering.
Source components: SEATS.
Source record 10126403 at NHTSANHTSA communication ID: 10126401
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: STRUCTURE.
Source record 10126401 at NHTSANHTSA communication ID: 10126399
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015 and 2016 model years to information regarding the normal characteristic of the exhaust system on a brief rattle or noise heard from the front or the rear of the vehicle on a cold start up.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10126399 at NHTSANHTSA communication ID: 10126395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
Source components: ENGINE AND ENGINE COOLING.
Source record 10126395 at NHTSANHTSA communication ID: 10126393
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126393 at NHTSANHTSA communication ID: 10126385
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10126385 at NHTSANHTSA communication ID: 10135180
NHTSA source summary · Original PDF not reviewed by Recallfolio
14588A - Special Coverage (revised Part Information and Service Procedure sections). On some 2011-2015 model year Chevrolet Caprice and 2012-2015 model year Chevrolet Impala police patrol vehicles, idling the engine for extended periods of time can prematurely wear the engine-cooling-fan motor. In this condition, the motor may fail to operate or operate noisily. This condition can also damage motor-control relays in the vehicle?s underhood bussed electrical center (UBEC). Dealers are to diagnose and replace fan motors per PI1384 regarding the semi-annual preventative maintenance check for police vehicle cooling fans.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10135180 at NHTSANHTSA communication ID: 10126415
NHTSA source summary · Original PDF not reviewed by Recallfolio
14588A - Special Coverage (revised Part Information and Service Procedure sections). On some 2011-2015 model year Chevrolet Caprice and 2012-2015 model year Chevrolet Impala police patrol vehicles, idling the engine for extended periods of time can prematurely wear the engine-cooling-fan motor. In this condition, the motor may fail to operate or operate noisily. This condition can also damage motor-control relays in the vehicle's underhood bussed electrical center (UBEC). Dealers are to diagnose and replace fan motors per PI1384 regarding the semi-annual preventative maintenance check for police vehicle cooling fans.
Source components: ENGINE AND ENGINE COOLING.
Source record 10126415 at NHTSANHTSA communication ID: 10114909
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114909 at NHTSANHTSA communication ID: 10114908
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
Source components: ENGINE.
Source record 10114908 at NHTSANHTSA communication ID: 10114903
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114903 at NHTSANHTSA communication ID: 10126375
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126375 at NHTSANHTSA communication ID: 10114894
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
Source record 10114894 at NHTSANHTSA communication ID: 10126370
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10126370 at NHTSANHTSA communication ID: 10126369
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
Source components: ELECTRICAL SYSTEM.
Source record 10126369 at NHTSANHTSA communication ID: 10114878
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10114878 at NHTSANHTSA communication ID: 10114875
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an inoperative radio. Technician may find Diagnostic Trouble Code U0184 stored in multiple modules. If the concern is present at the dealership technician will need to contact General Motors Technical Assistance Center for further assistance if within 4 hours from Warren, Michigan. Technician should remove power from the radio. If the radio starts working with a power cycle advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. After the power cycle and the radio is still inoperative record the radio power and ground readings and the voltage on the low speed data line.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114875 at NHTSANHTSA communication ID: 10126355
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126355 at NHTSANHTSA communication ID: 10126351
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
Source record 10126351 at NHTSANHTSA communication ID: 10126350
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126350 at NHTSANHTSA communication ID: 10114867
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles with a rattle, tick, or knock type noise. Technician will use chassis ears to listen to the right and left side of the engine and isolate which bank the noise is from. Technician should now remove the piston and rod assemblies from the affected bank to inspect for a loose rod bushing in the rod, or a loose wrist pin in the bushing. There should be no metal through the oil and a piston and rod assembly will repair this noise. If technician finds metal refer to the latest version of PIP5216. If no wrist pins or bushings are found loose and all other diagnostics for this type of noise has been exhausted then engine replacement may be necessary.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:MECHANICAL.
Source record 10114867 at NHTSANHTSA communication ID: 10126349
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
Source components: WHEELS.
Source record 10126349 at NHTSANHTSA communication ID: 10114866
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Compressed Natural Gas tank part number 23271790 has been placed on part restriction though General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
Source components: FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY.
Source record 10114866 at NHTSANHTSA communication ID: 10114863
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about police vehicles that the radar gun inoperative due to Vehicle Speed Sensor signal not provided. Technician will measure the voltage or hertz on circuit 818 if no voltage or signal contact Techline Customer Support Center for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10114863 at NHTSANHTSA communication ID: 10114862
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114862 at NHTSANHTSA communication ID: 10114861
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114861 at NHTSANHTSA communication ID: 10075406
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY.
Source record 10075406 at NHTSANHTSA communication ID: 10075405
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: SUSPENSION:FRONT:WHEEL BEARING.
Source record 10075405 at NHTSANHTSA communication ID: 10127253
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
Source components: ELECTRICAL SYSTEM.
Source record 10127253 at NHTSANHTSA communication ID: 10127246
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10127246 at NHTSANHTSA communication ID: 10127243
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10127243 at NHTSA