The manufacturer’s record · Page 12 of 14
Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,305, ordered newest first. Dated records on this page: Nov 27, 2013–Jun 11, 2014.
Back to 2014 Chevrolet CAPTIVA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10126276
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information to the dealer that some components for the trailer kit package may be short on parts and need to order whats missing.
Source components: TRAILER HITCHES.
Source record 10126276 at NHTSANHTSA communication ID: 10125944
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10125944 at NHTSANHTSA communication ID: 10126275
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126275 at NHTSANHTSA communication ID: 10125933
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transmission Control Module. Technician will need to ensure that the Diagnostic Trouble Codes are set in the Transmission Control Module. If the Diagnostic Trouble Codes are only set in the Transmission Control Module reprogram the Transmission Control Module.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10125933 at NHTSANHTSA communication ID: 10072154
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10072154 at NHTSANHTSA communication ID: 10070989
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10070989 at NHTSANHTSA communication ID: 10070988
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10070988 at NHTSANHTSA communication ID: 10070987
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10070987 at NHTSANHTSA communication ID: 10070599
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10070599 at NHTSANHTSA communication ID: 10070511
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10070511 at NHTSANHTSA communication ID: 10070124
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10070124 at NHTSANHTSA communication ID: 10137937
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill the tire can be properly repaired under the new tire warranty.
Source components: TIRES.
Source record 10137937 at NHTSANHTSA communication ID: 10137935
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
Source components: ENGINE · POWER TRAIN.
Source record 10137935 at NHTSANHTSA communication ID: 10137934
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10137934 at NHTSANHTSA communication ID: 10137933
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin explains a normal condition of a customers concern of a rough idle and black smoke on cold starts.
Source components: ENGINE AND ENGINE COOLING.
Source record 10137933 at NHTSANHTSA communication ID: 10137932
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137932 at NHTSANHTSA communication ID: 10137928
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
Source components: EQUIPMENT · TIRES.
Source record 10137928 at NHTSANHTSA communication ID: 10137927
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
Source components: EQUIPMENT · TIRES.
Source record 10137927 at NHTSANHTSA communication ID: 10137919
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
Source components: EQUIPMENT.
Source record 10137919 at NHTSANHTSA communication ID: 10137918
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10137918 at NHTSANHTSA communication ID: 10137914
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
Source components: EQUIPMENT.
Source record 10137914 at NHTSANHTSA communication ID: 10137907
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains how pre-delivery needs to confirm the Logistics Fuse is installed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10137907 at NHTSANHTSA communication ID: 10137905
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to use
Source components: ELECTRICAL SYSTEM.
Source record 10137905 at NHTSANHTSA communication ID: 10137903
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
Source components: EQUIPMENT.
Source record 10137903 at NHTSANHTSA communication ID: 10112066
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10112066 at NHTSANHTSA communication ID: 10137901
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10137901 at NHTSANHTSA communication ID: 10137891
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to add greese to the strut and jounce bumper, to stop the customers concern of the front suspention or strut making noise.
Source components: SUSPENSION.
Source record 10137891 at NHTSANHTSA communication ID: 10137890
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN.
Source record 10137890 at NHTSANHTSA communication ID: 10056237
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE
Source components: ELECTRICAL SYSTEM.
Source record 10056237 at NHTSANHTSA communication ID: 10135227
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135227 at NHTSANHTSA communication ID: 10135220
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin explains a normal condition of a customers concern of a rough idle and black smoke on cold starts.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135220 at NHTSANHTSA communication ID: 10135219
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
Source components: EXTERIOR LIGHTING.
Source record 10135219 at NHTSANHTSA communication ID: 10135218
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
Source components: EQUIPMENT.
Source record 10135218 at NHTSANHTSA communication ID: 10111815
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
Source components: ENGINE.
Source record 10111815 at NHTSANHTSA communication ID: 10111811
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10111811 at NHTSANHTSA communication ID: 10111810
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111810 at NHTSANHTSA communication ID: 10135201
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135201 at NHTSANHTSA communication ID: 10061168
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10061168 at NHTSANHTSA communication ID: 10250013
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Voltage Safety ? High Voltage Disabling
Source components: ELECTRICAL SYSTEM.
Source record 10250013 at NHTSANHTSA communication ID: 10135188
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to reprogram the radio to correct the customers concern of multiple radio issues and navigation issues.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10135188 at NHTSANHTSA communication ID: 10070123
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10070123 at NHTSANHTSA communication ID: 10137887
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10137887 at NHTSANHTSA communication ID: 10111882
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10111882 at NHTSANHTSA communication ID: 10137866
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
Source components: EQUIPMENT.
Source record 10137866 at NHTSANHTSA communication ID: 10137856
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to reroute a fuel hose away from the sending unit arm and correct the customers concern of the fuel gauge not reading full after fill up.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · FUEL SYSTEM, GASOLINE.
Source record 10137856 at NHTSANHTSA communication ID: 10111850
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10111850 at NHTSANHTSA communication ID: 10111849
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10111849 at NHTSANHTSA communication ID: 10111848
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10111848 at NHTSANHTSA communication ID: 10111846
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111846 at NHTSANHTSA communication ID: 10111845
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10111845 at NHTSANHTSA communication ID: 10247681
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information On Requests To Add OnStar Bluetooth Option.
Source components: EQUIPMENT.
Source record 10247681 at NHTSANHTSA communication ID: 10245950
NHTSA source summary · Original PDF not reviewed by Recallfolio
Canadian Customers Unable To Place Calls In The United States
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10245950 at NHTSANHTSA communication ID: 10073396
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10073396 at NHTSANHTSA communication ID: 10070907
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM.
Source record 10070907 at NHTSANHTSA communication ID: 10111966
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111966 at NHTSANHTSA communication ID: 10111964
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111964 at NHTSANHTSA communication ID: 10138646
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
Source components: ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10138646 at NHTSANHTSA communication ID: 10138640
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR.
Source record 10138640 at NHTSANHTSA communication ID: 10138639
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician the proper way to install and torque the wheel.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · WHEELS.
Source record 10138639 at NHTSANHTSA communication ID: 10138638
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
Source components: WHEELS.
Source record 10138638 at NHTSANHTSA communication ID: 10138637
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · TIRES · WHEELS:RIM.
Source record 10138637 at NHTSANHTSA communication ID: 10111946
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about when a Samsung phone is paired to the radio, the radio loses power and starts back up randomly while driving. Dealer should advise the customer to check that they have the latest software version available installed on their phone. If the software update is completed and the concern remains contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10111946 at NHTSANHTSA communication ID: 10138631
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
Source components: TIRES · WHEELS:RIM.
Source record 10138631 at NHTSANHTSA communication ID: 10138630
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the use of Nitrogen in GM tires.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · TIRES.
Source record 10138630 at NHTSANHTSA communication ID: 10138629
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
Source components: TIRES.
Source record 10138629 at NHTSANHTSA communication ID: 10138623
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on part restriction and ordering of Onstar vehicle communication modules.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138623 at NHTSANHTSA communication ID: 10138621
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138621 at NHTSANHTSA communication ID: 10111927
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · FUEL SYSTEM, GASOLINE · SERVICE BRAKES, HYDRAULIC.
Source record 10111927 at NHTSANHTSA communication ID: 10138609
NHTSA source summary · Original PDF not reviewed by Recallfolio
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138609 at NHTSANHTSA communication ID: 10138606
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · VISIBILITY:WINDSHIELD.
Source record 10138606 at NHTSANHTSA communication ID: 10138605
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138605 at NHTSANHTSA communication ID: 10111909
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10111909 at NHTSANHTSA communication ID: 10111894
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111894 at NHTSANHTSA communication ID: 10250084
NHTSA source summary · Original PDF not reviewed by Recallfolio
Refinishing Aluminum Wheels
Source components: WHEELS.
Source record 10250084 at NHTSANHTSA communication ID: 10250080
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Conditioning Odor
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10250080 at NHTSANHTSA communication ID: 10246571
NHTSA source summary · Original PDF not reviewed by Recallfolio
Refinishing Aluminum Wheels
Source components: WHEELS.
Source record 10246571 at NHTSANHTSA communication ID: 10246567
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Conditioning Odor
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10246567 at NHTSANHTSA communication ID: 10190932
NHTSA source summary · Original PDF not reviewed by Recallfolio
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · WHEELS.
Source record 10190932 at NHTSANHTSA communication ID: 10190931
NHTSA source summary · Original PDF not reviewed by Recallfolio
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · WHEELS.
Source record 10190931 at NHTSANHTSA communication ID: 10137784
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
Source components: EQUIPMENT.
Source record 10137784 at NHTSANHTSA communication ID: 10112045
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10112045 at NHTSANHTSA communication ID: 10112041
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures. The technician may find the oil leak is coming from the rear main seal. Technician will need to check for proper thermostat operation by following thermostat Diagnosis as outlined in Service Information and replace the thermostat as necessary. Also the technician will remove the cam cover, inspect the positive crankcase ventilation baffle inside, and replace the cam cover if obvious sludge build up is present. Any debris in the positive crankcase ventilation pipes, hoses, the positive crankcase ventilation nipple on the cam cover, and the throttle body should be cleaned out. Technician should inspect the related positive crankcase ventilation hoses/connections for potential damage and replace if necessary. Run the engine at operating temperature for 15 minutes at idle. Then turn the engine off, and drain the engine oil for at least 15 minutes to remove all oil and condensation or water from the crankcase. Follow Service Information repair procedures to repair any oil leaks that were induced as a result of the frozen positive crankcase ventilation system and excessive crankcase pressure. Technician should insure the Engine Control Module calibrations have been installed to adjust the engine oil life monitor to a maximum of 7,500 miles (12,070 KM) as well.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
Source record 10112041 at NHTSANHTSA communication ID: 10137781
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137781 at NHTSANHTSA communication ID: 10112013
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10112013 at NHTSANHTSA communication ID: 10137780
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
Source components: ENGINE · FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10137780 at NHTSANHTSA communication ID: 10112000
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
Source record 10112000 at NHTSANHTSA communication ID: 10111997
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
Source components: EQUIPMENT.
Source record 10111997 at NHTSANHTSA communication ID: 10137775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137775 at NHTSANHTSA communication ID: 10137773
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
Source components: EQUIPMENT.
Source record 10137773 at NHTSANHTSA communication ID: 10137772
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137772 at NHTSANHTSA communication ID: 10190934
NHTSA source summary · Original PDF not reviewed by Recallfolio
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10190934 at NHTSANHTSA communication ID: 10190933
NHTSA source summary · Original PDF not reviewed by Recallfolio
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10190933 at NHTSANHTSA communication ID: 10133103
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides directions on submitting different PIRs
Source components: BACK OVER PREVENTION: SENSING SYSTEM: RADAR.
Source record 10133103 at NHTSANHTSA communication ID: 10133102
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to aid in diagnosing a possible faulty front transmission oil pump.
Source components: POWER TRAIN.
Source record 10133102 at NHTSANHTSA communication ID: 10133098
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10133098 at NHTSANHTSA communication ID: 10133097
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10133097 at NHTSANHTSA communication ID: 10133087
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
Source components: VISIBILITY:WINDSHIELD.
Source record 10133087 at NHTSANHTSA communication ID: 10133086
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
Source components: FUEL SYSTEM, DIESEL · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER.
Source record 10133086 at NHTSANHTSA communication ID: 10118891
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service bullentin information for repairing engine front cover oil leak, sealing surfaces preparation, applying room temperature vulcanizing (RTV) sealant.
Source components: EQUIPMENT.
Source record 10118891 at NHTSANHTSA communication ID: 10118889
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10118889 at NHTSA