Original record summaries, dates and identifiers for this model-year. Records 701–800 of 1,020, ordered newest first. Dated records on this page: Nov 5, 2018–Jun 18, 2019.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jun 18, 2019Service Bulletin/Repair Instructions
18NA240
NHTSA communication ID: 10163228
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to locate a possible leak at the receiver dehydrator plug and to only replace the plug if the cause for the customers concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to adjust the automatic transmission range selector actuator hardware module to correct a condition of a Service Transmission Message on DIC or MIL Illuminated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering informational bulletin is requesting information from the field to determine a root cause for a condition of drivers seat track will not adjust forward and/or backwards and becomes seized. This PIE revision adds the Acadia, XT5, Traverse and Enclave Models.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides procedures for How to Determine if Wheel to Rotor Interface Click Noise is Present to correct conditions of Clicking Noise from Front of Vehicle with Wheels Straight Ahead on Acceleration Tip In/Tip Out or While Turning at Low Speeds due to torque requirements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on tires are not meeting tread depth expectations, or wearing out (reaching 2/32â) too quickly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · LANE DEPARTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates an Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Intermittent Power Door Locks inoperative, unwanted seat or mirror movement. Inspect harness for chaffed by the I-shaft at the base of the steering column. If chaffed, repair damaged wires and zip tie the harness away from the I-shaft. Also Inspect the HVAC drain hose is properly routed and not plugged.
Source components: ELECTRICAL SYSTEM · SEATS · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to apply grease to the shims on the front brake pads to correct a condition of Squeal Noise Originating from Front Brakes During Brake Apply.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024). Revised to include the possibility of setting in pairs and some drivability concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates an Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Intermittent Power Door Locks inoperative, unwanted seat or mirror movement. Inspect harness for chaffed by the I-shaft at the base of the steering column. If chaffed, repair damaged wires and zip tie the harness away from the I-shaft. Also Inspect the HVAC drain hose is properly routed and not plugged.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a dealership technician concern of bent rear shock locator pin(s) noticed during rear shock absorber replacement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting and disabling the start/stop system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to test the fuel level sensors to validate if the cause of the customers concerns and to replace the pump if validated the pump has failed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to test the fuel level sensors to validate if the cause of the customers concerns and to replace the pump if validated the pump has failed.
Source components: ELECTRICAL SYSTEM · ENGINE · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to test the fuel level sensors to validate if the cause of the customers concerns and to replace the pump if validated the pump has failed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to test the fuel level sensors to validate if the cause of the customers concerns and to replace the pump if validated the pump has failed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector and to correct the customers concern for the rearview mirror video screen displaying blue.
Source components: ELECTRICAL SYSTEM · VISIBILITY:REARVIEW MIRRORS/DEVICES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to apply grease to the shims on the front brake pads to correct a condition of Squeal Noise Originating from Front Brakes During Brake Apply.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the GEN I charging system with a GEN II charging system only if vehicles apply within the settings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering informational bulletin is requesting information on product issue with the door weather strip, door body fit, and/or rear tail lamp moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure for replacing the oil pump, power brake booster and power brake booster vacuum hose to eliminate a hard brake pedal and/or air type noise heard upon brake apply due to oil in the brake booster.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates an Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Intermittent Power Door Locks inoperative, unwanted seat or mirror movement. Inspect harness for chaffed by the I-shaft at the base of the steering column. If chaffed, repair damaged wires and zip tie the harness away from the I-shaft. Also Inspect the HVAC drain hose is properly routed and not plugged.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to pry the two metal structure panels away from each other that is causing a noise due to the structure panels not having the correct gap between.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024). Revised to include the possibility of setting in pairs and some drivability concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.