Original record summaries, dates and identifiers for this model-year. Records 1,301–1,400 of 1,529, ordered newest first. Dated records on this page: Sep 1, 2014–Jan 1, 2015.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jan 1, 2015Service Bulletin/Repair Instructions
14274
NHTSA communication ID: 10057262
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS:2010-2015 CADILLAC SRX, 2011-2015 CHEVROLET VOLT . SOME MODEL VEHICLES ARE EXPERIENCING PROBLEMS WITH THE LIFTGATE STRUT ROD DETACHING. DEALERS ARE TO CORRECT THE PROBLEM. *LJ SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. *LJ
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on how to replace the liftgate seal to correct the customers concern of wind noise from rear of vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information provides a procedure to update the radio to correct the cutomers concern of a Blank Display, NAV Screen Audio Content is Unavailable via Speech Recognition, Display Screen is Stuck on Incoming Call View After Phone Call Finished, Rear View Camera Display Blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod Unable to Detect via USB, Recognition Concerns, XM Speech Recognition Inoperative, Traffic Messages, Clock Display
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information provides a procedure to update the radio to correct the cutomers concern of no XM, radio locks up, slow response time, vertical lines between the clock and temp guage, and poor FM reception.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with wireless fidelity inoperative after the OnStar module was replaced. Technician will need to perform a WIFI Activation using Service Programming System.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14395 - CUSTOMER SATISFACTION. ON SOME VEHICLES, A PERFORMANCE ISSUE WITH THE ONSTAR® MODULE MIGHT IMPACT THE VEHICLE'S BATTERY LIFE. THIS CAN CAUSE A DEAD BATTERY IF THE VEHICLE IS NOT STARTED FOR APPROXIMATELY 4 DAYS. THIS CONDITION CAN OCCUR EVEN IF THE ONSTAR® SYSTEM IS NOT ACTIVE. DEALERS ARE TO REPLACE THE ONSTAR® MODULE. IF THE CUSTOMER DOES NOT HAVE AN ACTIVE ONSTAR® SUBSCRIPTION, THE ONSTAR® MODULE IS TO BE DEACTIVATED AFTER REPLACEMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with an inoperative CD player. Technician will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with OnStar WIFI is inoperative after a VCIM replacement. Technician will need to contact General Motors Technical Assistance Center with module information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have that the USB port is inoperative or they receive a message of ?No other media available? when pressing the Media button. Dealer should advise the customer engineering is aware of the concern and is currently working towards a resolution.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CADILLAC: DURING IGNITION ON, THE OUTSIDE AIR TEMPERATURE DISPLAY LOW (I.E., 18 DEGREES F), INTERMITTENTLY, (WHEN OUTSIDE TEMPERATURE IS 80 DEGREES F), CAUSED BY SOFTWARE ISSUE. MODEL 2015 CTS, SRX, XTS. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the Outside Air Temperature may display low intermittently during ignition on. Technician will need to update the Instrument Panel Cluster with the latest calibration using Service Programming System.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the rear Heater-Vent-Air Conditioning does not retain the temperature settings after a key cycle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a service procedure to reprogram the Chassis Control Module (CCM) on certain 2015 model year Cadillac ATS vehicles equipped with a 2.0L or 2.5L engine (LTG/LCV). The switchable engine mount calibration currently in these vehicles is not the intended calibration for the "Tour/ECO" vehicle modes. Operating the vehicle in the "Tour/ECO" mode could result in a poor ride quality (shake) on rough roads. This could also result in less life to the engine mounts. and subsequent fluid leakage from the mounts.
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE · STRUCTURE.