The manufacturer’s record · Page 12 of 17
Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,680, ordered newest first. Dated records on this page: Dec 10, 2014–Apr 30, 2015.
Back to 2014 Cadillac SRX problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10114500
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
Source components: VISIBILITY/WIPER.
Source record 10114500 at NHTSANHTSA communication ID: 10113620
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
Source components: EQUIPMENT.
Source record 10113620 at NHTSANHTSA communication ID: 10114493
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area. Technician should inspect the moisture sensor for being the source of the leak, if found to be leaking, carefully remove the moisture sensor. Clean the glass surface and sensor bracket with an isopropanol alcohol wipe until the surfaces are clean, then re-install the moisture sensor.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES · VISIBILITY:WINDSHIELD.
Source record 10114493 at NHTSANHTSA communication ID: 10114490
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
Source components: ELECTRICAL SYSTEM.
Source record 10114490 at NHTSANHTSA communication ID: 10113615
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113615 at NHTSANHTSA communication ID: 10113614
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113614 at NHTSANHTSA communication ID: 10113613
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113613 at NHTSANHTSA communication ID: 10114474
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114474 at NHTSANHTSA communication ID: 10114470
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114470 at NHTSANHTSA communication ID: 10114460
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114460 at NHTSANHTSA communication ID: 10114459
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
Source components: ENGINE AND ENGINE COOLING.
Source record 10114459 at NHTSANHTSA communication ID: 10114451
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10114451 at NHTSANHTSA communication ID: 10113577
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to service personnel on the critical importance of installing the correct replacement spin-on oil filter when servicing.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113577 at NHTSANHTSA communication ID: 10139393
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed. Technician should updated the Human Machine Interface to prevent the call timer from flashing and incrementing after the call has ended.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139393 at NHTSANHTSA communication ID: 10135418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10135418 at NHTSANHTSA communication ID: 10135416
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides engine control module reprogramming information for a customer concern of engine spark knock (ping) noise during acceleration.
Source components: BACK OVER PREVENTION · ENGINE AND ENGINE COOLING.
Source record 10135416 at NHTSANHTSA communication ID: 10113785
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113785 at NHTSANHTSA communication ID: 10113783
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides engine control module reprogramming information for a customer concern of engine spark knock (ping) noise during acceleration.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113783 at NHTSANHTSA communication ID: 10139392
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a bind or shudder on turns during tight parking lot maneuvers. If technician is working on a 2012 Lacrosse the Electronic Brake Control Module should be updated with the latest calibrations in Service Programming System. If the technician isolates the condition to be coming from the Rear Drive Module, then check the fluid level in the Rear Drive Module per Service Information. If fluid levels are incorrect then diagnose and repair as needed, review latest version of PI0703 if the differential clutch is overfull. If no fluid concerns are found change the differential clutch oil filter and oil. Technician should insure all oil and debris is removed from the differential.
Source components: SERVICE BRAKES.
Source record 10139392 at NHTSANHTSA communication ID: 10139379
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139379 at NHTSANHTSA communication ID: 10135412
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135412 at NHTSANHTSA communication ID: 10113775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113775 at NHTSANHTSA communication ID: 10113773
NHTSA source summary · Original PDF not reviewed by Recallfolio
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113773 at NHTSANHTSA communication ID: 10135410
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10135410 at NHTSANHTSA communication ID: 10113770
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10113770 at NHTSANHTSA communication ID: 10139361
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT.
Source record 10139361 at NHTSANHTSA communication ID: 10139350
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with remote start and the changes during a Remote Vehicle Start event as of the 2015 model year. The following functions have changed for 2015 Dual Zone Auto HVAC settings, Rear window defogger, heated seats, ventilated seats, and heated steering wheel. On transition to ignition the following Remote Vehicle Start event, the Heater-Vent-Air Conditioning settings will return to last known settings. During a remote start event, the rear window defogger will turn on if the outside temperature is 44 Fahrenheit (7 Celsius) or below. During a Remote Vehicle Start event, the heated seats will turn to the high setting when the ambient temperature is below 50 Fahrenheit (10 Celsius). During a Remote Vehicle Start event, the ventilated seats will turn to the high setting when the ambient temperature is above 80 Fahrenheit (27 Celsius). During a Remote Vehicle Start event, the heated steering wheel does not turn on.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER · STEERING · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW.
Source record 10139350 at NHTSANHTSA communication ID: 10135396
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135396 at NHTSANHTSA communication ID: 10113755
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
Source components: ENGINE.
Source record 10113755 at NHTSANHTSA communication ID: 10135395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10135395 at NHTSANHTSA communication ID: 10135394
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10135394 at NHTSANHTSA communication ID: 10113753
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10113753 at NHTSANHTSA communication ID: 10113752
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10113752 at NHTSANHTSA communication ID: 10135384
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
Source components: EQUIPMENT.
Source record 10135384 at NHTSANHTSA communication ID: 10113745
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113745 at NHTSANHTSA communication ID: 10113741
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113741 at NHTSANHTSA communication ID: 10135383
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Source components: EQUIPMENT.
Source record 10135383 at NHTSANHTSA communication ID: 10113740
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113740 at NHTSANHTSA communication ID: 10135381
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135381 at NHTSANHTSA communication ID: 10113738
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113738 at NHTSANHTSA communication ID: 10139314
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139314 at NHTSANHTSA communication ID: 10139313
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10139313 at NHTSANHTSA communication ID: 10135377
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: EQUIPMENT.
Source record 10135377 at NHTSANHTSA communication ID: 10113731
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113731 at NHTSANHTSA communication ID: 10139306
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10139306 at NHTSANHTSA communication ID: 10113720
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113720 at NHTSANHTSA communication ID: 10114445
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are equipped with Remote Express All Windows Down feature. If an SRX owner request the feature to be disabled the Body Control Module can be programmed select disable under the Lock heading when Service Programming System programming. For Equinox owners if the Body Control Module is replaced the feature will be eliminated.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114445 at NHTSANHTSA communication ID: 10113573
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113573 at NHTSANHTSA communication ID: 10114440
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-49903 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114440 at NHTSANHTSA communication ID: 10113571
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113571 at NHTSANHTSA communication ID: 10113570
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin is a revision for 11-08-49-001M to update the Condition.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113570 at NHTSANHTSA communication ID: 10114432
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114432 at NHTSANHTSA communication ID: 10113568
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar handsfree calling issues, favorite stations stored twice and/or disappear.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113568 at NHTSANHTSA communication ID: 10113566
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.
Source record 10113566 at NHTSANHTSA communication ID: 10114418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a Diagnostic Trouble Code B101D sym 39 in the Human Machine Interface. Technician should not replace any parts for this concern.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114418 at NHTSANHTSA communication ID: 10114408
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114408 at NHTSANHTSA communication ID: 10114399
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to help prevent damage to the overhead display from being damaged during the removal process. Technician should never let the display hang from the Low Voltage Differential Signaling cable when removing the display.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114399 at NHTSANHTSA communication ID: 10114398
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about vehicles that have an inoperative CD player. Technician should contact General Motors Technical Assistance Center if the concern is current and within four hours of the dealership. For dealers outside of this area, diagnose and repair as necessary.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114398 at NHTSANHTSA communication ID: 10113538
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
Source components: TIRES · WHEELS.
Source record 10113538 at NHTSANHTSA communication ID: 10113531
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113531 at NHTSANHTSA communication ID: 10113527
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
Source components: EXTERIOR LIGHTING.
Source record 10113527 at NHTSANHTSA communication ID: 10114388
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that iPhone is losing pair with the vehicle. Technician should delete the vehicle from the phone and the phone from the vehicle. Then perform a fresh pair between the iPhone and the vehicle.
Source components: ELECTRICAL SYSTEM.
Source record 10114388 at NHTSANHTSA communication ID: 10114387
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114387 at NHTSANHTSA communication ID: 10114386
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114386 at NHTSANHTSA communication ID: 10113519
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
Source components: ELECTRICAL SYSTEM:IGNITION · EQUIPMENT:ELECTRICAL.
Source record 10113519 at NHTSANHTSA communication ID: 10113514
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
Source components: TIRES.
Source record 10113514 at NHTSANHTSA communication ID: 10113512
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
Source components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR.
Source record 10113512 at NHTSANHTSA communication ID: 10114372
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114372 at NHTSANHTSA communication ID: 10095364
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, ERROR OR UPDATE FAILED MESSAGES, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. TECHNICIAN SHOULD INSPECT THE USB/SD CARD PORT FOR A SD CARD OR A DEVICE PLUG INTO ANY OF THE USB PORTS.
Source components: ELECTRICAL SYSTEM.
Source record 10095364 at NHTSANHTSA communication ID: 10139438
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
Source components: EQUIPMENT.
Source record 10139438 at NHTSANHTSA communication ID: 10139437
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
Source components: ELECTRICAL SYSTEM.
Source record 10139437 at NHTSANHTSA communication ID: 10139436
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139436 at NHTSANHTSA communication ID: 10139433
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
Source components: ELECTRICAL SYSTEM.
Source record 10139433 at NHTSANHTSA communication ID: 10079522
NHTSA source summary · Original PDF not reviewed by Recallfolio
14274 - CUSTOMER SATISFACTION PROGRAM. ON CERTAIN 2010-2015 MODEL YEAR CADILLAC SRX AND 2011-2015 MODEL YEAR CHEVROLET VOLT VEHICLES, THE MANUAL LIFTGATE GAS STRUT MAY DETACH FROM THE LIFTGATE WHEN THE LIFTGATE IS CLOSED AND THE PISTON ROD COULD SEPARATE FROM THE STRUT TUBE. IF THIS OCCURS, THE LIFTGATE WILL NOT WORK AND THERE MAY BE DAMAGE TO THE LIFTGATE EXTERIOR TRIM AND SHEET METAL. DEALERS ARE TO REPLACE THE LIFTGATE STRUTS.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10079522 at NHTSANHTSA communication ID: 10139430
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
Source components: WHEELS.
Source record 10139430 at NHTSANHTSA communication ID: 10139422
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
Source components: ENGINE AND ENGINE COOLING.
Source record 10139422 at NHTSANHTSA communication ID: 10114352
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Source components: TIRES · WHEELS.
Source record 10114352 at NHTSANHTSA communication ID: 10095317
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.
Source components: EQUIPMENT.
Source record 10095317 at NHTSANHTSA communication ID: 10139415
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10139415 at NHTSANHTSA communication ID: 10139414
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139414 at NHTSANHTSA communication ID: 10114343
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114343 at NHTSANHTSA communication ID: 10114342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114342 at NHTSANHTSA communication ID: 10094899
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE AN ONSTAR SYSTEM THAT HAS PROGRESSION TONES WHEN PRESSING THE BLUE OR RED BUTTON. TECHNICIAN WILL NEED TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH THE SCAN TOOL DATA FROM THE ONSTAR SYSTEM.
Source components: ELECTRICAL SYSTEM.
Source record 10094899 at NHTSANHTSA communication ID: 10094888
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
Source components: ELECTRICAL SYSTEM.
Source record 10094888 at NHTSANHTSA communication ID: 10139411
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
Source components: EQUIPMENT.
Source record 10139411 at NHTSANHTSA communication ID: 10139207
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
Source components: BACK OVER PREVENTION · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10139207 at NHTSANHTSA communication ID: 10139200
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE.
Source record 10139200 at NHTSANHTSA communication ID: 10139199
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
Source components: SUSPENSION.
Source record 10139199 at NHTSANHTSA communication ID: 10139198
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10139198 at NHTSANHTSA communication ID: 10057262
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS:2010-2015 CADILLAC SRX, 2011-2015 CHEVROLET VOLT . SOME MODEL VEHICLES ARE EXPERIENCING PROBLEMS WITH THE LIFTGATE STRUT ROD DETACHING. DEALERS ARE TO CORRECT THE PROBLEM. *LJ SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. *LJ
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10057262 at NHTSANHTSA communication ID: 10126251
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
Source components: POWER TRAIN.
Source record 10126251 at NHTSANHTSA communication ID: 10114801
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114801 at NHTSANHTSA communication ID: 10250028
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE.
Source record 10250028 at NHTSANHTSA communication ID: 10126248
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
Source components: WHEELS.
Source record 10126248 at NHTSANHTSA communication ID: 10114798
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10114798 at NHTSANHTSA communication ID: 10114789
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle and that the current song can be displayed by pressing the ?next? button while the device is playing.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114789 at NHTSANHTSA communication ID: 10114782
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio screen appears bubbled or is delaminating. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114782 at NHTSANHTSA communication ID: 10126237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10126237 at NHTSANHTSA communication ID: 10126234
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on how to replace the liftgate seal to correct the customers concern of wind noise from rear of vehicle.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10126234 at NHTSANHTSA communication ID: 10126231
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information provides the proper way to install the floor mats .
Source components: EQUIPMENT.
Source record 10126231 at NHTSA