Original record summaries, dates and identifiers for this model-year. Records 1,401–1,500 of 1,560, ordered newest first. Dated records on this page: Oct 15, 2012–Feb 13, 2013.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Feb 13, 2013Service Bulletin/Repair Instructions
PIP5094
NHTSA communication ID: 10112857
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CADILLAC/BUICK: ON DRIVER INFORMATION CENTER (DIC), SERVICE REAR AXLE MESSAGE WILL APPEAR AND REQUIRES AN UPDATE CALIBRATION TO REAR DIFFERENTIAL CLUTCH CONTROL MODULE (CCM). MODELS 2010-2012 LACROSSE, SRX. *PE
Source components: POWER TRAIN:CLUTCH ASSEMBLY · POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR DESIGNS NOT INTERCHANGEABLE AND CONTAINS NON MATCHING RETAINERS. MODELS 2010-13 LACROSSE, SRX, 2011-13 REGAL, CRUZE, EQUINOX, VOLT, TERRAIN, 9-4X, 2012-13 VERANO, SONIC, 2008-13 CTS AND 2013 MALIBU. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on replacement for the auxiliary floor mat retainer due to the floor mat retainer won't seat on the carpet.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on reprogramming the body control module due to the doors locked while remote keyless entry transmitter is in the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on the driver airbag light is flashing in the cluster and/or the passenger airbag ON indicator does not illuminate when the passenger is present when the SDM setup has not been completed after reprogramming.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the release of 3 high feature v6 timing chain part kits. To help ease the ordering of large amounts of parts during service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the release of 3 high feature v6 timing chain part kits. To help ease the ordering of large amounts of parts during service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on applying clear seam sealer to the roof panel and sunroof to correct a waterleack concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Stability indicator illumination or the DIC message; Service Traction or Service Stability. Technician may find Diagnostic Trouble Code C056D symptom 39 or 4A or 00 set in the Multi-Axis sensor. Technician should replace the Multi-Axis sensor.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on replacing the receiver and dehtdrator within the HVAC system for concerns regarding the A/C system delivering warm air.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on replacing the receiver and dehtdrator within the HVAC system for concerns regarding the A/C system delivering warm air.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Stability indicator illumination or the Driver Information Center message; Service Traction or Service Stability. Technician may find Diagnostic Trouble Code C056D symptom 39 or 4A or 00 set in the Multi-Axis sensor. Technician should replace the Multi-Axis sensor.
Source components: EQUIPMENT:ELECTRICAL · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the power lift gate Regular Production Option Code (E61 or TB5) is inoperative. Technician will find Diagnostic Trouble Code B153A set in the power lift gate control module. Technician will need to perform these steps. 1. Disconnect the connector at the Lift gate Latch Assembly. 2. Install a 3 ampere fused jumper wire between each signal circuit and the ground circuit. 3. If either test fails, check the wiring for the signal circuits, low reference circuit, or try a power lift gate control module from a known good vehicle. 4. If both tests pass, monitor the internal switch inputs in the lift gate latch assembly for proper operation. 5. If one of the internal lift gate latch assembly switch inputs are not reading correctly in one of the positions above and the vehicles passes test both test, replace the Lift Gate Latch Assembly.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure on how to correctly check and adjust fuses within the instrument panel fuse block for concerns with components fused through the instrument panel fuse block
Source components: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. If coolant is found in the cylinder technician will need to contact General Motors Product Quality Center for engine replacement.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technincal bulletin provides procedures for all the different way to put a vehicle in and out of transport mode and what to do when a vehicles transport mode message is displayed in the DIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
Source components: ELECTRICAL SYSTEM · VISIBILITY/WIPER · VISIBILITY:REAR WINDOW WIPER/WASHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information regarding a condition of the charging system light is illuminated and/or the Service Battery Charging System message is displayed, that might have been caused by oil being spilled into the generator while filling the engine oil level.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..