The vehicle dossier US · 2017
2017 Volvo
XC90Problems & recalls
79 distinct owner reports in the NHTSA snapshot. Other components appears in 44 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 79 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 10 years with reports.
20,000 miles is the median among 31 reports with usable mileage. The middle half spans 9,000–54,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
7 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SEAT BELTS:CRITICAL FASTENERSCampaign 23V827000
Reported concern
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
Manufacturer’s stated response
Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
Manufacturer campaign: R10259
Read campaign 23V827000 at NHTSAELECTRICAL SYSTEM:SOFTWARECampaign 21V273000
Reported concern
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Manufacturer’s stated response
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.
Manufacturer campaign: R10093
Read campaign 21V273000 at NHTSAELECTRICAL SYSTEM:SOFTWARECampaign 18V800000
Reported concern
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Manufacturer’s stated response
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Manufacturer campaign: R39917
Read campaign 18V800000 at NHTSASEAT BELTSCampaign 17V370000
Reported concern
Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90 vehicles. The Micro Gas Generator (MGG), a subcomponent part used within the right hand side seat belt retractor for the third row seats, may detach after the seatbelt retractor pretensioner is deployed.
Manufacturer’s stated response
Volvo will notify owners, and dealers will replace the third row passenger's side seatbelt retractor, free of charge. The recall began August 4, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89716.
Manufacturer campaign: R89716
Read campaign 17V370000 at NHTSAAIR BAGS:SIDE/WINDOWCampaign 17V104000
Reported concern
Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90, S90, and V90 Cross Country vehicles. The bolts that secure the Inflatable Curtain (IC) air bags in place may break, possibly resulting in the IC air bag deploying improperly in the event of a crash. As, such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Manufacturer’s stated response
Volvo will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall is expected to begin April 1, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89714.
Manufacturer campaign: R89714
Read campaign 17V104000 at NHTSASEAT BELTS:FRONT:BUCKLE ASSEMBLYCampaign 16V798000
Reported concern
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
Manufacturer’s stated response
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Manufacturer campaign: R89708
Read campaign 16V798000 at NHTSAEQUIPMENT:APPLIANCE:AIR CONDITIONERCampaign 16V690000
Reported concern
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.
Manufacturer’s stated response
Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.
Manufacturer campaign: R89707
Read campaign 16V690000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
698 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
33031.6.0This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice …NHTSA ID 11033746
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11033746 at NHTSA36496.10.0This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.NHTSA ID 11033734
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11033734 at NHTSA34521.11.1This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlampNHTSA ID 11033732
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 11033732 at NHTSA35503.4.0This is a Technical Journal: Panoramic sunroof, sealing strip has a gapNHTSA ID 11033729
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11033729 at NHTSA35526.1.8This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required. NHTSA ID 11032678
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11032678 at NHTSA37809.1.1This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval…NHTSA ID 11032671
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11032671 at NHTSA34521.10.0This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlampNHTSA ID 11031109
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 11031109 at NHTSA33183.9.1This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, simil…NHTSA ID 11031095
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031095 at NHTSA35842This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.NHTSA ID 11028386
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11028386 at NHTSA28874This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".NHTSA ID 11028385
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11028385 at NHTSATJ 34498This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0NHTSA ID 11028383
This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11028383 at NHTSA34521This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlampNHTSA ID 11027189
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 11027189 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Pedestrian alert soundsDP22005
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recorded closure: Aug 7, 2023
Campaign reference in the source: 22V063000
Find investigation DP22005Your next step
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