The vehicle dossier US · 2013
2013 Volvo
XC60Problems & recalls
66 distinct owner reports in the NHTSA snapshot. Visibility appears in 29 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 66 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 12 years with reports.
60,000 miles is the median among 30 reports with usable mileage. The middle half spans 45,000–84,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
3 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SEAT BELTS:FRONTCampaign 20V378000
Reported concern
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Manufacturer’s stated response
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Manufacturer campaign: R10029
Read campaign 20V378000 at NHTSAEQUIPMENT:OTHER:LABELSCampaign 13V084000
Reported concern
Volvo is recalling certain model year 2013 S60 and XC60 vehicles, manufactured on January 7, 2013. The product identification labels were printed with the incorrect manufacture year. Thus, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification Regulation."
Manufacturer’s stated response
Volvo has quarantined the affected vehicles and will install correct labels prior to sale. The recall began during March 2013. Owner notification letters will not be sent.
Read campaign 13V084000 at NHTSAAIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVECampaign 12V439000
Reported concern
Volvo is recalling certain model year 2013 S60 and XC60 vehicles. A manufacturing defect within the Supplemental Restraint System (SRS) control unit may lead to an inadvertent deployment of the seat belt pretensioner and/or inflatable curtain.
Manufacturer’s stated response
These vehicles have not been sold and the SRS control unit will be replaced prior to the cars being sold. Owners may contact Volvo at 1-800-458-1552.
Manufacturer campaign: 257
Read campaign 12V439000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
262 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
35526.1.8This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required. NHTSA ID 11032678
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11032678 at NHTSA37809.1.1This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval…NHTSA ID 11032671
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11032671 at NHTSA19245This is a Technical Journal. Vehicle type and platform identification.NHTSA ID 11027173
This is a Technical Journal. Vehicle type and platform identification.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11027173 at NHTSA8501This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and…NHTSA ID 11020437
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 11020437 at NHTSAS10303Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there i…NHTSA ID 11016002
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Campaign / software reference: S10303
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11016002 at NHTSAS10303Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there i…NHTSA ID 11015994
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Campaign / software reference: S10303
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11015994 at NHTSA37175This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factoryNHTSA ID 11014113
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11014113 at NHTSA8501This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and…NHTSA ID 11014112
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 11014112 at NHTSATJ31543This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems. NHTSA ID 11009811
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11009811 at NHTSATJ27536.21.1-2024-08-07Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery ServiceNHTSA ID 11007925
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11007925 at NHTSA26745.13.14This is a Technical Journal: 12V Battery Testing MethodNHTSA ID 10249191
This is a Technical Journal: 12V Battery Testing Method
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10249191 at NHTSAC00009COMPLIMENTARY UPGRADE C00009 DESCRIPTION.NHTSA ID 10241661
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Components: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 10241661 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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