The vehicle dossier US · 2009
2009 Volkswagen
TIGUANProblems & recalls
168 distinct owner reports in the NHTSA snapshot. Engine appears in 88 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 168 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
70,000 miles is the median among 149 reports with usable mileage. The middle half spans 40,000–92,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
3 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
FUEL SYSTEM, GASOLINECampaign 14V441000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
Manufacturer’s stated response
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
Manufacturer campaign: 24AV/2W
Read campaign 14V441000 at NHTSAEXTERIOR LIGHTINGCampaign 13V569000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.
Manufacturer’s stated response
Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.
Manufacturer campaign: 97Z9/2V
Read campaign 13V569000 at NHTSAENGINE AND ENGINE COOLINGCampaign 08V235000
Reported concern
VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.
Manufacturer’s stated response
DEALERS WILL INSPECT AND UPDATE THE ECM SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON MAY 30, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.
Manufacturer campaign: 24M9/R7
Read campaign 08V235000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
673 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
TT 00-13-04_7Permission to change Daily Order upgraded to RED OrderNHTSA ID 11036868
Permission to change Daily Order upgraded to RED Order
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036868 at NHTSAV0026012081638_2Differences between a leak and seepageNHTSA ID 11036870
Differences between a leak and seepage
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036870 at NHTSAVOS-26-42This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No …NHTSA ID 11035772
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035772 at NHTSAV1718062017813_24Oil Consumption Measurement and Electronic Oil Consumption MeasurementNHTSA ID 11035762
Oil Consumption Measurement and Electronic Oil Consumption Measurement
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11035762 at NHTSATT 13-20-01_3Instruction, how to lubicate engine before initial start.NHTSA ID 11034614
Instruction, how to lubicate engine before initial start.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11034614 at NHTSATT 10-18-02_2Lubricating engine components before reassembly.NHTSA ID 11034613
Lubricating engine components before reassembly.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11034613 at NHTSAV6919012010479_17InquiriesNHTSA ID 11034621
Inquiries
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11034621 at NHTSAV1719012012855_81Volkswagen Engine Oil StandardsNHTSA ID 11034617
Volkswagen Engine Oil Standards
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11034617 at NHTSAVOS-26-21This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform …NHTSA ID 11030847
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
Campaign / software reference: VOS-26-21
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11030847 at NHTSAV0018092053065_6Safety Related Inquiry and ReportingNHTSA ID 11030841
Safety Related Inquiry and Reporting
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030841 at NHTSAV9422022066761_4Damage Inspection of Park assist sensorsNHTSA ID 11030838
Damage Inspection of Park assist sensors
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030838 at NHTSAVOS-26-15This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the f…NHTSA ID 11030829
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
Campaign / software reference: VOS-26-15
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11030829 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Partial Loss of Exterior LightsPE13036
Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.
Recorded closure: Feb 28, 2014
Campaign reference in the source: 13V569000
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