The vehicle dossier US · 2004

2004 Volkswagen
PASSATProblems & recalls

279 distinct owner reports in the NHTSA snapshot. Other components appears in 80 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 279 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components80 reports
Engine76 reports
Fuel system57 reports
Transmission & drivetrain38 reports
Electrical system23 reports
Body & structure16 reports
Brakes15 reports
Visibility13 reports
Air bags8 reports
Steering2 reports
Suspension2 reports
See original component labels
ENGINE AND ENGINE COOLING33
POWER TRAIN:AUTOMATIC TRANSMISSION22
FUEL/PROPULSION SYSTEM22
FUEL SYSTEM, GASOLINE21
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER20
ENGINE AND ENGINE COOLING:ENGINE18
ENGINE18
ELECTRICAL SYSTEM16
SEATS15
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)9
STRUCTURE9
STRUCTURE:BODY7
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH7
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP6
UNKNOWN OR OTHER6
ENGINE AND ENGINE COOLING:COOLING SYSTEM6
SERVICE BRAKES, HYDRAULIC5
FUEL SYSTEM, GASOLINE:DELIVERY5
VEHICLE SPEED CONTROL4
FUEL SYSTEM, DIESEL4
EXTERIOR LIGHTING4
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS4
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP3
INTERIOR LIGHTING3
POWER TRAIN:CLUTCH ASSEMBLY3
EXTERIOR LIGHTING:BRAKE LIGHTS3
AIR BAGS:FRONTAL3
AIR BAGS3
VISIBILITY:SUN/MOON ROOF ASSEMBLY3
ELECTRICAL SYSTEM:WIRING3
EQUIPMENT3
POWER TRAIN3
VEHICLE SPEED CONTROL:CRUISE CONTROL2
VISIBILITY:WINDSHIELD WIPER/WASHER2
2
TIRES:TREAD/BELT2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS2
TIRES:SIDEWALL2
EXTERIOR LIGHTING:HEADLIGHTS2
AIR BAGS:SIDE/WINDOW2
ELECTRONIC STABILITY CONTROL (ESC)2
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE2
ELECTRICAL SYSTEM:IGNITION2
SUSPENSION2
VISIBILITY2
FUEL SYSTEM, OTHER2
TIRES2
SERVICE BRAKES2
ELECTRICAL SYSTEM:HORN1
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID1
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR1
SERVICE BRAKES, AIR:ANTILOCK1
TIRES:VALVE1
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL1
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM1
TIRES:BEAD1
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING1
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
EQUIPMENT:APPLIANCE:AIR CONDITIONER1
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1
CHILD SEAT1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1
VISIBILITY:WINDSHIELD1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
STEERING1
SERVICE BRAKES, ELECTRIC1
SEAT BELTS1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Aug 1, 2025
Mileage, where supplied

69,800 miles is the median among 217 reports with usable mileage. The middle half spans 38,000–100,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

4 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Mar 7, 2014 Safety recallENGINE AND ENGINE COOLING:ENGINECampaign 14E007000

Reported concern

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Manufacturer’s stated response

Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

Read campaign 14E007000 at NHTSA
Apr 7, 2008 Safety recallFUEL SYSTEM, GASOLINE:DELIVERYCampaign 08V156000

Reported concern

VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.

Manufacturer’s stated response

DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Manufacturer campaign: 26E5/R5

Read campaign 08V156000 at NHTSA
Feb 20, 2007 Safety recallEXTERIOR LIGHTING:BRAKE LIGHTS:SWITCHCampaign 07V063000

Reported concern

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Manufacturer’s stated response

DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

Manufacturer campaign: N4

Read campaign 07V063000 at NHTSA
Dec 15, 2004 Safety recallFUEL SYSTEM, DIESELCampaign 04V586000

Reported concern

ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.

Manufacturer’s stated response

DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Manufacturer campaign: VY

Read campaign 04V586000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

235 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Aug 21, 2023 Service Bulletin/Repair InstructionsV171901201285565Update to Volkswagen engine oil standardsNHTSA ID 10241177

Update to Volkswagen engine oil standards

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10241177 at NHTSA
May 30, 2023 Service Bulletin/Repair InstructionsV171901201285562Volkswagen Engine oil quality standards, update to attachments.NHTSA ID 10237427

Volkswagen Engine oil quality standards, update to attachments.

Components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION. Confirm detailed applicability in the original document.

Source record 10237427 at NHTSA
Apr 24, 2023 Service Bulletin/Repair InstructionsV171901201285560Engine oil quality standards, update to attachments.NHTSA ID 10235138

Engine oil quality standards, update to attachments.

Components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION. Confirm detailed applicability in the original document.

Source record 10235138 at NHTSA
Dec 12, 2022 Service Bulletin/Repair InstructionsV941901201152119Update model year applicability to include 2023.NHTSA ID 10228180

Update model year applicability to include 2023.

Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.

Source record 10228180 at NHTSA
Dec 6, 2022 Service Bulletin/Repair InstructionsV271901201189422Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.NHTSA ID 10228178

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10228178 at NHTSA
Dec 15, 2021 Service Bulletin/Repair InstructionsA002155201173212This bulletin contains general instructions for software updates.NHTSA ID 10204722

This bulletin contains general instructions for software updates.

Components: ELECTRICAL SYSTEM:SOFTWARE. Confirm detailed applicability in the original document.

Source record 10204722 at NHTSA
May 12, 2020 Service Bulletin/Repair InstructionsV871806201994714Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1ANHTSA ID 10175799

Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A

Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER. Confirm detailed applicability in the original document.

Source record 10175799 at NHTSA
Apr 21, 2020 Service Bulletin/Repair InstructionsV941901201152115Updated to include additional models and model year applicability.NHTSA ID 10174476

Updated to include additional models and model year applicability.

Components: EQUIPMENT:ELECTRICAL. Confirm detailed applicability in the original document.

Source record 10174476 at NHTSA
Dec 5, 2019 Service Bulletin/Repair InstructionsV011812_2014603Update model applicability to MY 2020.NHTSA ID 10169135

Update model applicability to MY 2020.

Components: ELECTRICAL SYSTEM · EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10169135 at NHTSA
Nov 25, 2019 Service Bulletin/Repair InstructionsV171901_2012855Update to Volkswagen engine oil standards.NHTSA ID 10168683

Update to Volkswagen engine oil standards.

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10168683 at NHTSA
Nov 7, 2019 Service Bulletin/Repair InstructionsV871806_2019947Include new special tool adapter and 2018 model year Jetta onlyNHTSA ID 10168358

Include new special tool adapter and 2018 model year Jetta only

Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER. Confirm detailed applicability in the original document.

Source record 10168358 at NHTSA
Nov 4, 2019 Service Bulletin/Repair InstructionsV871811_2043893Update to mode; and model year applicability.NHTSA ID 10168364

Update to mode; and model year applicability.

Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER. Confirm detailed applicability in the original document.

Source record 10168364 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Jan 26, 2011 ClosedEngine Compartment FireEA11002

In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline, turbo-charged vehicles.Based on the analysis of VW's response, and including ODI's consumer complaints, ODI has since identified 135 unique engine fire reports attributable to the COP coils.After further review of the details as contained in each report, ODI determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.These COP coil fires were characterized as initiated from within the COP coil circuit located at the top of the engine block and below the plastic engine cover.The fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in ODI?s investigation in 2007 and 2008.There were no reports of crashes or personal injury in this examination.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstancesSee the Closing Report for additional details.

Recorded closure: Feb 17, 2012

Find investigation EA11002
Opened Jan 31, 2008 ClosedFUEL TANK LEAKPE08008

VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.

Recorded closure: May 30, 2008

Campaign reference in the source: 08V157000

Find investigation PE08008
Opened Sep 28, 2007 ClosedPASSENGER ENGINE COMPARTMENT FIRESEA07014

THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.

Recorded closure: Jul 7, 2008

Campaign reference in the source: 08V156000

Find investigation EA07014

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